Mike Aoki

7 Podcast Episodes

CXPerts Live in Action! - Live Troubleshooting of an actual Customer Experience Case Study with Becky Roemen, Andrew Gilliam & Mike Aoki

CXPerts Live in Action! - Live Troubleshooting of an actual Customer Experience Case Study with Becky Roemen, Andrew Gilliam & Mike Aoki

Taking a break from the usual podcast, Neal and Paul share a recent panel discussion they hosted on LinkedIn Live.Listen... Read more

Season 1 : Episode 25 - Employee Engagement 2.0 with the Amazing Mike Aoki!

Season 1 : Episode 25 - Employee Engagement 2.0 with the Amazing Mike Aoki!

Mike Aoki joins Neal and Paul for an in-depth and passionate discussion about all things of employee engagement. Mike sh... Read more

11 Sep 2020

33mins

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EP202: Mike Aoki - How Customer Service Can Be A Difference Maker In Your Business

EP202: Mike Aoki - How Customer Service Can Be A Difference Maker In Your Business

How do you deliver excellent customer experience? Our guest, Mike Aoki, who is the President of Reflective Keynotes Inc... Read more

5 May 2020

25mins

Mike Aoki - Blending Customer Service And Sales

Mike Aoki - Blending Customer Service And Sales

Mike Aoki founded Reflective Keynotes almost 20 years ago. The company is based in Toronto Canada and is focused on cust... Read more

9 Apr 2020

16mins

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Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive

Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive

SHOW NOTES Today’s Guest, Mike Aoki is the President of Reflective Keynotes Inc., a Toronto-based custom... Read more

17 Oct 2016

25mins

Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive

Episode 4: Mike Aoki shares how delivering great customer experience, and driving sales, don’t have to be mutually exclusive

[bctt tweet=”Great #CustomerExperience doesn’t mean sacrificing great #Sales. TY @MikeAoki for being a guest on our #pod... Read more

17 Oct 2016

25mins

131: Today we talk with Customer Service Influencer Mike Aoki

131: Today we talk with Customer Service Influencer Mike Aoki

Mike Aoki was named one of the Top 50 Customer Service Influencers on Twitter by the ICMI. Hear his amazing customer ser... Read more

12 Apr 2016

32mins

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