Allison McDougall's guest appearances

Allison McDougall

The Worldly Marketer Podcast

Punk CX with Adrian Swinscoe

David Campbell

Lauren Currie

Guy Kawasaki

Tom Peters

Gary Vaynerchuk

Seth Godin

Chris Brogan

Todd Olson

Kevin Kelly

Mark Babbitt

Rob Walker

Robert Burns

Rory Sutherland

Ari Weinzweig

Paul Adams

OwlTail

Today’s interview is with Allison McDougall who is the SVP of Global Revenue at Amplexor, a leading digital solution provider offering global compliance, digital experience and content solutions. Allison joins me today to talk about language, culture and what it takes to deliver a great customer experience when operating across borders or across multiple languages and cultures. This interview follows on from my recent interview – Our leadership impact is really about how we show up and who we are – Interview with Anese Cavanaugh – and is number 360 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at Pegasystems for sponsoring my podcast for the coming month.  Join Pega for a series of free online events focused on shaping the future of business and designing today’s tech to solve for tomorrow’s challenges. Whether your focus is one-to-one customer engagement, customer service, or intelligent automation, there’s a virtual event tailored just for you. You’ll watch live demos and hear inspiring stories from world-leading organizations in a time-zone that suits you. Register for a free Pega Discover event today.

Today’s interview is with Allison McDougall who is the SVP of Global Revenue at <a href="https://www.amplexor.com/" rel="nofollow" target="_blank">Amplexor</a>, a leading digital solution provider offering global compliance, digital experience and content solutions. Allison joins me today to talk about language, culture and what it takes to deliver a great customer experience when operating across borders or across multiple languages and cultures. This interview follows on from my recent interview – <a href="https://www.adrianswinscoe.com/2020/09/our-leadership-impact-is-really-about-how-we-show-up-and-who-we-are-interview-with-anese-cavanaugh/" rel="nofollow" target="_blank">Our leadership impact is really about how we show up and who we are – Interview with Anese Cavanaugh</a> – and is number 360 in the series of <a href="https://www.adrianswinscoe.com/category/interviews/" rel="nofollow" target="_blank">interviews</a> with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at <a href="https://www.pega.com/" rel="nofollow" target="_blank">Pegasystems</a> for sponsoring my podcast for the coming month. Join Pega for a series of free online events focused on shaping the future of business and designing today’s tech to solve for tomorrow’s challenges. Whether your focus is one-to-one customer engagement, customer service, or intelligent automation, there’s a virtual event tailored just for you. You’ll watch live demos and hear inspiring stories from world-leading organizations in a time-zone that suits you. Register for a <a href="https://www.pega.com/events?q=Discover?&amp;utm_source=emd&amp;utm_medium=pr&amp;utm_content=Adrian-Swinscoe-Discover" rel="nofollow" target="_blank">free Pega Discover event today.</a>

Language is the most basic form of personalisation and it plays a huge role in a customer’s experience - Interview with Allison McDougall of Amplexor

Allison McDougall is the Vice President of Emerging Business at Lionbridge Technologies, one of the world’s largest language services providers. She is an experienced global business strategist, a cross-cultural sales leader, and an innovative “disrupter”. With a passion for languages and a strong background in marketing, Allison has been working in the language and localization industry since 1998, when she became Director of Globalization Solutions at SDL, another leading language services company. After almost two decades in the industry, Allison is committed to helping others achieve their career goals as well. In 2015, she established a higher-education scholarship for an undergraduate student majoring in international language at her alma mater, the University of Illinois. In January 2017, Allison took on the role of Chair of Women in Localization, a leading professional organization where she has been a Board Member since 2013. In her new role, she is leading the organization’s efforts to foster the advancement of women in the localization industry, and to promote their professional development, networking, and continuous education. With 11 chapters worldwide and counting, Women in Localization presents an interesting case study: it’s not a nonprofit looking to go global, but rather, an organization already growing globally and now aiming for nonprofit status. And who better to lead the way than Allison, with her decades of experience in international business, marketing and the localization industry?   Links:  ​Women in Localization website Women in Localization on LinkedIn Women in Localization on Facebook Women in Localization on Twitter Lionbridge website Lionbridge on LinkedIn Lionbridge on Facebook Lionbridge on Twitter Allison on LinkedIn Allison on Twitter 

Allison McDougall is the Vice President of Emerging Business at Lionbridge Technologies, one of the world’s largest language services providers. She is an experienced global business strategist, a cross-cultural sales leader, and an innovative “disrupter”. With a passion for languages and a strong background in marketing, Allison has been working in the language and localization industry since 1998, when she became Director of Globalization Solutions at SDL, another leading language services company. After almost two decades in the industry, Allison is committed to helping others achieve their career goals as well. In 2015, she established a higher-education scholarship for an undergraduate student majoring in international language at her alma mater, the University of Illinois. In January 2017, Allison took on the role of Chair of Women in Localization, a leading professional organization where she has been a Board Member since 2013. In her new role, she is leading the organization’s efforts to foster the advancement of women in the localization industry, and to promote their professional development, networking, and continuous education. With 11 chapters worldwide and counting, Women in Localization presents an interesting case study: it’s not a nonprofit looking to go global, but rather, an organization already growing globally and now aiming for nonprofit status. And who better to lead the way than Allison, with her decades of experience in international business, marketing and the localization industry? Links: <ul> <li>​<a href="http://womeninlocalization.com/" rel="nofollow" target="_blank">Women in Localization website</a></li> <li><a href="https://www.linkedin.com/groups/911827/profile" rel="nofollow" target="_blank">Women in Localization on LinkedIn</a></li> <li><a href="https://www.facebook.com/WomenInLocalization" rel="nofollow" target="_blank">Women in Localization on Facebook</a></li> <li><a href="https://twitter.com/WomenInL10N" rel="nofollow" target="_blank">Women in Localization on Twitter</a></li> <li><a href="http://www.lionbridge.com/" rel="nofollow" target="_blank">Lionbridge website</a></li> <li><a href="https://www.linkedin.com/company/lionbridge" rel="nofollow" target="_blank">Lionbridge on LinkedIn</a></li> <li><a href="https://www.facebook.com/L10nbridge" rel="nofollow" target="_blank">Lionbridge on Facebook</a></li> <li><a href="https://twitter.com/Lionbridge" rel="nofollow" target="_blank">Lionbridge on Twitter</a></li> <li><a href="https://www.linkedin.com/in/allisonmcdougall" rel="nofollow" target="_blank">Allison on LinkedIn</a></li> <li><a href="https://twitter.com/GlobalAllison" rel="nofollow" target="_blank">Allison on Twitter</a></li> </ul>

TWM 072: Forging a Path to Global Nonprofit Status w/ Allison McDougall