Today on Journey Map, we're joined by John Ball, Principal and Creative Director at MiresBall. In this episode, we talk about the opportunities that opened doors for MiresBall, fostering long-lasting client relationships, and the legacy that he hopes to leave behind.Learn more from John and MiresBall:Visit MiresBall: https://miresball.com/Connect with John: https://www.linkedin.com/in/johnball1/
Judy and Travis interview the amazing Dr. John Ball, marathon runner and one of the founders of Team Parkinson's. Team Parkinson's is a charity of the L.A. Marathon that has raised over $3M for Parkinson's research.
The End-to-End Customer Experience Featuring John Ball
Amazing Business Radio
Shep Hyken interviews John Ball, the Executive Vice President and General Manager of Customer Workflows at ServiceNow. They discuss how companies can create a great end-to-end customer experience and enhance productivity through process mapping. Top Takeaways: · Customer service is traditionally focused on the engagement layer (how customers make requests) but not on customer operations (getting the job done). However, it is the customer operations that impact the customer's experience the most.· A convenient and frictionless experience is what makes customers want to come back. Strive to create ease and convenience externally and internally.· Process mapping (having structured processes and workflows) empowers businesses to identify duplication of effort from customers and employees. · In 2020, only companies that modernized and digitally transformed processes continued to deliver seamless customer experiences. · Customers are more accepting when problems occur if they are given enough information, even before they ask for it. Quote: "Process mapping the customer engagement and customer operations is how businesses can improve their end-to-end customer experience."About: John Ball is the executive vice president and general manager of Customer Workflows at ServiceNow, a company that creates great customer experiences through digital workflows. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
MassiveBall Ep. 484 | Los Bucks a un paso de la GLORIA. Julián GOLPEA DURO a John Ball. It's over?
MassiveBall (Tu Podcast NBA en Español)
Apoya el proyecto: https://www.patreon.com/massiveballCuando las noches de NBA se hacen largas y los días pesados, siempre tendrás MassiveBall para pasar un buen rato.¿Te gusta el contenido? Valora nuestro podcast en tu plataforma favorita. 5 estrellas siempre ayudan :) Redes Sociales: Twitch: https://www.twitch.tv/massiveballoficialTwitter e Instagram: @MassiveBallWeb Oficial: massiveballoficial.comEmail: email@example.com
John Ball and Lisa Goyette on how businesses can create a more authentic and empathetic workplace
Smart Sex, Smart Love with Dr Joe Kort
Let’s take a moment to relive those days as children on the playground. Were you bullied, teased, or ridiculed? You probably remember some of those experiences like they happened yesterday. Years ago, you built walls of protection and silos of safety to make sure no one could hurt you. It’s time to tear down those walls and silos and take the risk of going back to the playground again, say John Ball and Lisa Goyette. During a Smart Sex, Smart Love podcast. John and Lisa, founders of CH Training & Coaching, talk with Dr. Joe Kort about how businesses can create a more authentic and empathetic workplace “playground” by increasing relational intimacy through social and emotional intelligence.Social and emotional intelligence is the science of managing yourself and connecting with others. To do this, John and Lisa recommend using a new “life lens,” as they call it, to improve relational intimacy and healthy communication. Vulnerability, authenticity, resilience and adaptability are just a few of the tools needed to learn how to adapt your behavior based on an awareness of your emotions and the emotions of others. Even in the midst of our differences, we still can find a way to work together effectively, increase productivity in the workplace and develop a satisfying work life. We can do it in our personal life; we should be able to do the same in our work life.Step back and take a real look at who we are, John and Lisa advise. Look at our behaviors, our family, our “playground” experiences, and our relationships. Understand who we are as an individual, and how we judge ourselves and others. Preconceptions of people are made in the first 10 to 15 seconds.In the workplace, employees need to feel safe expressing their feelings; they want to be heard and they want to validated, not judged. It can be scary to tear down the walls and silos. You don’t want to relive those playground days.
An NLU Breakthrough Using John Ball's Patom Theory
MarsPod | How AI is Changing Society
Pat Inc. CTO John Ball has been perfecting Patom Theory for decades, and with the rise of Deep Learning, he has been able to adapt his theory to conversational AI successfully. Learn about the breakthroughs Patom Theory has made in NLU and what that could mean for the future of Chatbots. If you have an interest in AI, and more specifically NLP, this podcast is for you. MarsPod is your podcast to see how AI is changing society and better understand the big picture impact it can have on your everyday life. Get info on data labeling and collection by visiting MarsCrowd Learn more about John Ball and Pat Inc. at: • John Ball's Medium page • Pat Inc.'s Website • Book recommendation: Emma Pavey's "The Structure of Language: An Introduction to Grammatical Analysis" **The views and opinions expressed by our podcast guests are those of the guests and do not necessarily reflect the official policy or position of MarsPod.
#104: Grand Rapids Informed: John Ball Area Neighborhood
Grand Rapids Informed
What makes the JBAN special? When it comes down to it, quite a bit. Most famously known in this neighborhood is the John Ball Zoo and Park. Stop by Lincoln Park to enjoy great scenery and activities. There are a number of small local businesses too for those looking for a unique and personal experience. Come and see what makes JBAN a great place to live! Today, You'll Learn: 0:03 - 0:16 The distinctive John Ball Area community 0:17 - 0:32 The fusion of historic, family owned stores and innovative new businesses 0:33 - 0:46 The open space and natural wonders of the John Ball Area Listen and Subscribe Facebook Group: https://www.facebook.com/groups/GrandRapidsInformed Instagram: https://www.instagram.com/grinformed/ Twitter: https://twitter.com/gr_informed/ Have a video request? Looking to buy, sell, or invest in real estate in West Michigan? Email us at firstname.lastname@example.org