Ep. 3: Reinventing Customer Experience: Choice Hotels International's Sarah Searls
Reinventing Customer Experience
On this episode of our “Reinventing Customer Experience” podcast, ZS Principal Arun Shastri and Associate Principal Gopi Vikranth chat with Sarah Searls, chief customer officer for Choice Hotels International, about how the COVID-19 pandemic has impacted customer experience in the hospitality industry and Choice’s customer-engagement efforts.
Choice Hotels' Sarah Searls shares Safe #TravelTips on #ConversationsLIVE
"Conversations LIVE!" with Cyrus Webb
Host Cyrus Webb welcomes Sarah Searls of Choice Hotels International to #ConversationsLIVE to discuss how you can travel safely this summer and what Choice Hotels is doing to make sure its customers are safe. Find out more at www.choicehotels.com.