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Sarah Searls

2 Podcast Episodes

Latest 25 Sep 2021 | Updated Daily

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Ep. 3: Reinventing Customer Experience: Choice Hotels International's Sarah Searls

Reinventing Customer Experience

On this episode of our “Reinventing Customer Experience” podcast, ZS Principal Arun Shastri and Associate Principal Gopi Vikranth chat with Sarah Searls, chief customer officer for Choice Hotels International, about how the COVID-19 pandemic has impacted customer experience in the hospitality industry and Choice’s customer-engagement efforts.

34mins

16 Apr 2021

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Choice Hotels' Sarah Searls shares Safe #TravelTips on #ConversationsLIVE

"Conversations LIVE!" with Cyrus Webb

Host Cyrus Webb welcomes Sarah Searls of Choice Hotels International to #ConversationsLIVE to discuss how you can travel safely this summer and what Choice Hotels is doing to make sure its customers are safe. Find out more at www.choicehotels.com.

7mins

24 Jun 2020

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