Michael Donath's guest appearances

Michael Donath

Online Retailer

Jules Lund

Brendan Sweeney

Kelly Stickel

Rebecca Minkoff

Ben Hawkins

Wayne Baskin

Mark Teperson

John Winning

Mike Wilson

Scott Emmons

Justin Dry

Neiman Marcus

Eric Phu

Jason Heap

Dean Jones

OwlTail

Recorded at Online Retailer 2017 in Sydney, here we chat with Michael Donath, Multichannel Manager, IKEA about creating a blueprint for delivering the omni-channel promise: - Build and use a single customer profile to ensure consistency across channels- Display real-time store-by-store inventory information on your webstore- Engage your customers with personalised marketing- How company culture impacts innovation and changeMichael Donath leads IKEA’s multichannel transformation in Australia. Looking after expansion planning, new store formats, eCommerce, Web &amp; Digital as well as Multichannel initiatives, Michael’s role will transform IKEA into a retailer that supports customers across all channels and provides a great shopping experience wherever and whenever a customer engages with IKEA. Michael has had broad experience in IKEA covering Logistics, Store Operations and Projects as well as a background in Manufacturing and Wholesale.

Recorded at Online Retailer 2017 in Sydney, here we chat with Michael Donath, Multichannel Manager, IKEA about creating a blueprint for delivering the omni-channel promise: - Build and use a single customer profile to ensure consistency across channels - Display real-time store-by-store inventory information on your webstore - Engage your customers with personalised marketing - How company culture impacts innovation and change Michael Donath leads IKEA’s multichannel transformation in Australia. Looking after expansion planning, new store formats, eCommerce, Web &amp; Digital as well as Multichannel initiatives, Michael’s role will transform IKEA into a retailer that supports customers across all channels and provides a great shopping experience wherever and whenever a customer engages with IKEA. Michael has had broad experience in IKEA covering Logistics, Store Operations and Projects as well as a background in Manufacturing and Wholesale.

A blueprint for delivering the omni-channel promise with Michael Donath, Ikea Australia & NZ