Tom Laird

6 Podcast Episodes

QA/AI Showdown: Chris Mounce from Evaluagent & Tom Laird Unmask AI's Reality in QA

QA/AI Showdown: Chris Mounce from Evaluagent & Tom Laird Unmask AI's Reality in QA

Episode 200!Dive into the evolving landscape of AI in the contact center QA space with our next Advice from a Call Cente... Read more

10 Aug 2023

48mins

Episode 8: Community Moderation on Discord, with Tom Laird

Episode 8: Community Moderation on Discord, with Tom Laird

While most BPO’s have never heard of the social network “Discord,” Expivia Digital is tackling it head on.  They have in... Read more

3 Apr 2023

31mins

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Tom Laird and Expivia Interview on TalkErie with Joel Natalie

Tom Laird and Expivia Interview on TalkErie with Joel Natalie

Here is a little something different.  in this episode we infuse.  call center operations, entrepreneurship, and covid a... Read more

5 Mar 2021

24mins

Tom Laird the flying Scotsman - Ep 39

Tom Laird the flying Scotsman - Ep 39

We are back for 2021 with an international flavor. Tom Laird joined us from Scotland to talk about his modelling, the fl... Read more

3 Feb 2021

1hr 25mins

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Tom Laird - Lockdown Protest Speech

Tom Laird - Lockdown Protest Speech

Tom Laird Tam Laird leader of the Scottish Libertarian Party says it like it is at a lockdown protest.Scottish Liberty P... Read more

11 Oct 2020

8mins

Up Next, Matty Hughes - 002 - Tom Laird

Up Next, Matty Hughes - 002 - Tom Laird

Tom is the leader for the Scottish Libertarian Party with a long history of political activism. He's a former infantry s... Read more

4 Oct 2020

1hr 11mins

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