Laura Paramoure's guest appearances

Laura Paramoure

The CLO Show:  Business Education | Training Strategy | Learning Trends | Talent Development

The Learning & Development Podcast

OwlTail

If L&amp;D can’t influence or change behaviour, then we need to ask ourselves “What are we for?” Similarly, if we can’t measure whether behaviour change has occurred then our position should be precarious. In this episode, Laura Paramoure tackles this topic head-on to make it measuring behaviour change accessible and attainable. KEY TAKEAWAYS  Giving knowledge to an employee doesn't make any difference unless they apply it in their job. Learning courses are instruments for change. The established measures of learning - attendance, completion, and satisfaction are not sufficient. Measurement needs to be built into the learning. Think of behaviours as standards you want people to meet, so you can measure the level of change. Before designing a course, check if people already have that skill or not. Often, they will but may not know how to apply it. In that case, bridging the application gap is what your course needs to address. Behaviour change has to be measured on the job. Tell people that you will be measuring the impact of the course and will be doing so repeatedly and share that data with them. You must have firm data to use. Labour shortages mean L&amp;D is needed more than ever, but you´ll only keep your job if you can demonstrate that your learning courses are effective.  BEST MOMENTS 'It's very important for L&amp;D to understand that behaviour change is the goal. Without this, nothing changes ' 'The before-state and after-state verify our instructional design.' 'They can argue with you all day long, but they cannot argue with the data.' 'It's really simple, but we've not held ourselves accountable for doing it.' Laura Paramoure Bio Laura Paramoure, EdD, has 25 years of experience in performance improvement, training design, and evaluation. She is the author of ROI by Design™ (2014) and a featured speaker on the topic of return on investment for training organizations. Her private sector experience includes Director of Training and Development with Parata Systems where she was responsible for the establishment and deployment of both domestic and international training. She is currently the CEO of eParamus, a company which helps organizations of all types and sizes optimize and verify the impact of their training programs. You can follow and connect with Laura via: LinkedIn: https://www.linkedin.com/in/laura-paramoure/ Website: https://www.eparamus.com VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&amp;D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D.  CONTACT METHOD   Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ L&amp;D Collective: https://360learning.com/the-l-and-d-collective/ Blog: https://360learning.com/blog/ L&amp;D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/   This show was brought to you by Progressive Media

If L&amp;D can’t influence or change behaviour, then we need to ask ourselves “What are we for?” Similarly, if we can’t measure whether behaviour change has occurred then our position should be precarious. In this episode, Laura Paramoure tackles this topic head-on to make it measuring behaviour change accessible and attainable. KEY TAKEAWAYS <ul> <li>Giving knowledge to an employee doesn't make any difference unless they apply it in their job.</li> <li>Learning courses are instruments for change.</li> <li>The established measures of learning - attendance, completion, and satisfaction are not sufficient.</li> <li>Measurement needs to be built into the learning.</li> <li>Think of behaviours as standards you want people to meet, so you can measure the level of change.</li> <li>Before designing a course, check if people already have that skill or not. Often, they will but may not know how to apply it. In that case, bridging the application gap is what your course needs to address.</li> <li>Behaviour change has to be measured on the job.</li> <li>Tell people that you will be measuring the impact of the course and will be doing so repeatedly and share that data with them.</li> <li>You must have firm data to use.</li> <li>Labour shortages mean L&amp;D is needed more than ever, but you´ll only keep your job if you can demonstrate that your learning courses are effective.</li> </ul> BEST MOMENTS 'It's very important for L&amp;D to understand that behaviour change is the goal. Without this, nothing changes ' 'The before-state and after-state verify our instructional design.' 'They can argue with you all day long, but they cannot argue with the data.' 'It's really simple, but we've not held ourselves accountable for doing it.' Laura Paramoure Bio Laura Paramoure, EdD, has 25 years of experience in performance improvement, training design, and evaluation. She is the author of ROI by Design™ (2014) and a featured speaker on the topic of return on investment for training organizations. Her private sector experience includes Director of Training and Development with Parata Systems where she was responsible for the establishment and deployment of both domestic and international training. She is currently the CEO of eParamus, a company which helps organizations of all types and sizes optimize and verify the impact of their training programs. You can follow and connect with Laura via: LinkedIn: <a href="https://www.linkedin.com/in/laura-paramoure/" rel="nofollow" target="_blank">https://www.linkedin.com/in/laura-paramoure/</a> Website: <a href="https://www.eparamus.com/" rel="nofollow" target="_blank">https://www.eparamus.com</a> VALUABLE RESOURCES The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523" rel="nofollow" target="_blank">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a> L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/" rel="nofollow" target="_blank">https://360learning.com/blog/l-and-d-masterclass-home/</a> ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D.  CONTACT METHOD  <ul> <li>Twitter:  <a href="https://twitter.com/davidinlearning/" rel="nofollow" target="_blank">https://twitter.com/davidinlearning/</a></li> <li>LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/" rel="nofollow" target="_blank">https://www.linkedin.com/in/davidjameslinkedin/</a></li> <li>L&amp;D Collective: <a href="https://360learning.com/the-l-and-d-collective/" rel="nofollow" target="_blank">https://360learning.com/the-l-and-d-collective/</a></li> <li>Blog: <a href="https://360learning.com/blog/" rel="nofollow" target="_blank">https://360learning.com/blog/</a></li> <li>L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/" rel="nofollow" target="_blank">https://360learning.com/blog/l-and-d-masterclass-home/</a></li> </ul> This show was brought to you by <a href="https://progressivestudios.co/" rel="nofollow" target="_blank">Progressive Media</a>

Measuring Behaviour Change with Laura Paramoure

Bonnie Beresford

Measuring impact is notoriously difficult but without it, our profession cannot progress, and we won’t fulfil our potential. There is a huge role for Learning &amp; Development in the upskilling and reskilling efforts required to plug the skills gap, but we won’t do that without holding ourselves accountable for actual impact. In this episode - and first in a mini-series on L&amp;D impact - our panel explores what this means and the practical steps it will take us to make a planned and meaningful impact. KEY TAKEAWAYS  Work out in advance how you are going to measure the outcomes. Get down to the brass tacks of what each department and person should be doing. Seek clarification, and ask what does that look like?  Often, it will take time to get proper answers. Communicate your success using stakeholder metrics and language. Use success case interviews and qualitative data.  BEST MOMENTS'What we're striving to do then is show that our training or learning interventions can impact on some business metric. ''Make impact a forethought rather than an afterthought.'  VALUABLE RESOURCESThe Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&amp;D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/ Bonnie Beresford BioBonnie is a human capital strategist and performance consultant, researching, designing, analysing, and evaluating human performance improvement initiatives that are aligned with real business needs that are focused on improving measurable business outcomes. Bonnie is also the creator of the Measurement Map(R) to illustrate the causal chain of evidence between human capital interventions and measurable business outcomes.You can follow and connect with Bonnie via:LinkedIn: https://www.linkedin.com/in/bberesfordphd/Website: https://www.gpstrategies.com Laura Paramoure BioLaura Paramoure, EdD, has 25 years of experience in performance improvement, training design, and evaluation.  She is the author of ROI by Design™ (2014) and a featured speaker on the topic of return on investment for training organizations. Her private sector experience includes Director of Training and Development with Parata systems where she was responsible for the establishment and deployment of both domestic and international training.  She is currently the CEO of eParamus, a company which helps organizations of all types and sizes optimize and verify the impact of their training programs.You can follow and connect with Laura via:LinkedIn: https://www.linkedin.com/in/laura-paramoure/Website: https://www.eparamus.com Kevin M.Yates BioKevin is the Learning &amp; Development detective, solving the mystery: “What is the impact of learning?” He does this by investigating how learning activates performance and business goals. He is also author of the eBook, 𝘓&amp;𝘋 𝘋𝘦𝘵𝘦𝘤𝘵𝘪𝘷𝘦 𝘒𝘪𝘵 𝘧𝘰𝘳 𝘚𝘰𝘭𝘷𝘪𝘯𝘨 𝘐𝘮𝘱𝘢𝘤𝘵 𝘔𝘺𝘴𝘵𝘦𝘳𝘪𝘦𝘴, in which he shares the secrets to his success. for investigating and measuring impact. You can follow and connect with Kevin via:Twitter: @KevinMYatesLinkedIn: https://www.linkedin.com/in/kevinmyates/Facebook: https://www.facebook.com/kevmyates/Instagram: https://www.instagram.com/kevmyates/Website: https://kevinmyates.com/ ABOUT THE HOSTDavid James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D.  CONTACT METHOD Twitter:  https://twitter.com/davidinlearning/LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ L&amp;D Collective: https://360learning.com/the-l-and-d-collective/Blog: https://360learning.com/blog/L&amp;D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/This show was brought to you by Progressive Media

Measuring impact is notoriously difficult but without it, our profession cannot progress, and we won’t fulfil our potential. There is a huge role for Learning &amp; Development in the upskilling and reskilling efforts required to plug the skills gap, but we won’t do that without holding ourselves accountable for actual impact. In this episode - and first in a mini-series on L&amp;D impact - our panel explores what this means and the practical steps it will take us to make a planned and meaningful impact. KEY TAKEAWAYS <ul> <li>Work out in advance how you are going to measure the outcomes.</li> <li>Get down to the brass tacks of what each department and person should be doing.</li> <li>Seek clarification, and ask what does that look like?  Often, it will take time to get proper answers.</li> <li>Communicate your success using stakeholder metrics and language.</li> <li>Use success case interviews and qualitative data.</li> </ul> BEST MOMENTS 'What we're striving to do then is show that our training or learning interventions can impact on some business metric. ' 'Make impact a forethought rather than an afterthought.' VALUABLE RESOURCES The Learning And Development Podcast - <a href="https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523" rel="nofollow" target="_blank">https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523</a> L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/" rel="nofollow" target="_blank">https://360learning.com/blog/l-and-d-masterclass-home/ </a> Bonnie Beresford Bio Bonnie is a human capital strategist and performance consultant, researching, designing, analysing, and evaluating human performance improvement initiatives that are aligned with real business needs that are focused on improving measurable business outcomes. Bonnie is also the creator of the Measurement Map(R) to illustrate the causal chain of evidence between human capital interventions and measurable business outcomes. You can follow and connect with Bonnie via: LinkedIn: <a href="https://www.linkedin.com/in/bberesfordphd/" rel="nofollow" target="_blank">https://www.linkedin.com/in/bberesfordphd/ </a>Website: <a href="https://www.gpstrategies.com/" rel="nofollow" target="_blank">https://www.gpstrategies.com </a> Laura Paramoure Bio Laura Paramoure, EdD, has 25 years of experience in performance improvement, training design, and evaluation.  She is the author of ROI by Design™ (2014) and a featured speaker on the topic of return on investment for training organizations. Her private sector experience includes Director of Training and Development with Parata systems where she was responsible for the establishment and deployment of both domestic and international training.  She is currently the CEO of eParamus, a company which helps organizations of all types and sizes optimize and verify the impact of their training programs. You can follow and connect with Laura via: LinkedIn: <a href="https://www.linkedin.com/in/laura-paramoure/" rel="nofollow" target="_blank">https://www.linkedin.com/in/laura-paramoure/ </a>Website: <a href="https://www.eparamus.com/" rel="nofollow" target="_blank">https://www.eparamus.com </a> Kevin M.Yates Bio Kevin is the Learning &amp; Development detective, solving the mystery: “What is the impact of learning?” He does this by investigating how learning activates performance and business goals. He is also author of the eBook, 𝘓&amp;𝘋 𝘋𝘦𝘵𝘦𝘤𝘵𝘪𝘷𝘦 𝘒𝘪𝘵 𝘧𝘰𝘳 𝘚𝘰𝘭𝘷𝘪𝘯𝘨 𝘐𝘮𝘱𝘢𝘤𝘵 𝘔𝘺𝘴𝘵𝘦𝘳𝘪𝘦𝘴, in which he shares the secrets to his success. for investigating and measuring impact. You can follow and connect with Kevin via: Twitter: @KevinMYates LinkedIn: <a href="https://www.linkedin.com/in/kevinmyates/" rel="nofollow" target="_blank">https://www.linkedin.com/in/kevinmyates/ </a>Facebook: <a href="https://www.facebook.com/kevmyates/" rel="nofollow" target="_blank">https://www.facebook.com/kevmyates/ </a>Instagram: <a href="https://www.instagram.com/kevmyates/" rel="nofollow" target="_blank">https://www.instagram.com/kevmyates/ </a>Website: <a href="https://kevinmyates.com/" rel="nofollow" target="_blank">https://kevinmyates.com/ </a> ABOUT THE HOST David James  David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning &amp; OD for The Walt Disney Company across Europe, the Middle East &amp; Africa.  As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&amp;D.  CONTACT METHOD  Twitter:  <a href="https://twitter.com/davidinlearning/" rel="nofollow" target="_blank">https://twitter.com/davidinlearning/ </a>LinkedIn: <a href="https://www.linkedin.com/in/davidjameslinkedin/" rel="nofollow" target="_blank">https://www.linkedin.com/in/davidjameslinkedin/</a> L&amp;D Collective: <a href="https://360learning.com/the-l-and-d-collective/" rel="nofollow" target="_blank">https://360learning.com/the-l-and-d-collective/ </a>Blog: <a href="https://360learning.com/blog/" rel="nofollow" target="_blank">https://360learning.com/blog/ </a>L&amp;D Master Class Series: <a href="https://360learning.com/blog/l-and-d-masterclass-home/" rel="nofollow" target="_blank">https://360learning.com/blog/l-and-d-masterclass-home/</a>This show was brought to you by <a href="https://progressivestudios.co/" rel="nofollow" target="_blank">Progressive Media</a>