Gemma Espineira's guest appearances

Gemma Espineira

She+ Geeks Out Podcast

Creating Customer Success

Jake Dunlap

Allison Esposito

Nick Mehta

Kimmy Gatewood

Beth Santos

Melinda Epler

Jeanne Bliss

Morra Aarons Mele

Katie Burke

Noelle LaCharite

Pat Phelan

Kara Miller

Julia Austin

Paul Henderson

Ian Robson

OwlTail

In this episode we spoke with Gemma Espineira who is an experienced Software Executive, skilled in building and leading global post sales teams (Customer Success, Success Planning, Insight and Education services) with a focus on driving gross retention, product adoption and customer advocacy. Gemma believes that customer success is a way of doing business and is the fastest path to sustainable growth for software companies. Gemma currently leads global Customer Success teams at Decibel where she built Customer Success programs supporting the company's growth from 10-150 employees and raising of $54 million in funding. Having lived in Spain and the UK, Gemma now calls Boston, USA her home.

In this episode we spoke with Gemma Espineira who is an experienced Software Executive, skilled in building and leading global post sales teams (Customer Success, Success Planning, Insight and Education services) with a focus on driving gross retention, product adoption and customer advocacy. Gemma believes that customer success is a way of doing business and is the fastest path to sustainable growth for software companies. Gemma currently leads global Customer Success teams at Decibel where she built Customer Success programs supporting the company's growth from 10-150 employees and raising of $54 million in funding. Having lived in Spain and the UK, Gemma now calls Boston, USA her home.

Creating Customer Success - Episode 22: Gemma Espineira

Gemma Espineira, VP of Global Success at Decibel, talks with Felicia and Rachel about all things customer success-- what it is, what it takes to thrive in the role, and why it's such an important job, now more than ever! Oh yeah, and of course we geek out about bunches of random things. Links below! Quick links:  Find Gemma on LinkedIn Reformation clothing 12 week workout program by Heather Robinson Money Heist  We’ve got some great events coming up! See our latest events over here or sign up for our community or diversity, equity, and inclusion newsletters to get the latest news! Did you like this episode? Subscribe, rate, review and reach out to us on the social media platform of your choice. Tell us who you’d like to hear from, ask us questions, or just say hi!

Gemma Espineira, VP of Global Success at Decibel, talks with Felicia and Rachel about all things customer success-- what it is, what it takes to thrive in the role, and why it's such an important job, now more than ever! Oh yeah, and of course we geek out about bunches of random things. Links below! Quick links: <ul> <li><a href="https://www.linkedin.com/in/gemmaespineira/" rel="noopener nofollow" target="_blank">Find Gemma on LinkedIn</a></li> <li><a href="https://www.thereformation.com/" rel="noopener nofollow" target="_blank">Reformation clothing</a></li> <li><a href="https://www.youtube.com/playlist?list=PLk9xZoVgPxgbjsOHlVEt6Fv47xtKCFRbz" rel="noopener nofollow" target="_blank">12 week workout program by Heather Robinson</a></li> <li><a href="https://www.netflix.com/title/80192098" rel="noopener nofollow" target="_blank">Money Heist</a></li> </ul> We’ve got some great events coming up! <a href="https://shegeeksout.com/events/" rel="noreferrer noopener nofollow" target="_blank">See our latest events over here</a> or <a href="https://shegeeksout.com/newsletter-signup/" rel="noreferrer noopener nofollow" target="_blank">sign up for our community or diversity, equity, and inclusion newsletters</a> to get the latest news! Did you like this episode? Subscribe, rate, review and reach out to us on the social media platform of your choice. Tell us who you’d like to hear from, ask us questions, or just say hi!

Being Successful in Customer Success with Gemma Espineira