Kia Puhm
9 Podcast Episodes
70 - How to Build a Customer-Centric Organisation - Kia Puhm
70 - How to Build a Customer-Centric Organisation - Kia Puhm
In this episode, I’m talking to Kia Puhm, Founder and CEO of DesiredPath, a CX solution that helps companies be customer... Read more
1 Mar 2023
•
31mins
Enhancing Customer Success With Digital Tools | Kia Puhm On Engati CX
Enhancing Customer Success With Digital Tools | Kia Puhm On Engati CX
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagemen... Read more
24 Mar 2021
•
21mins
Similar People
Chad Horenfeldt
Rick Adams
Peter Armaly
Kristen Hayer
Lauren Costella
Donna Weber
Anita Toth
Jeff Breunsbach
Jeannie Walters
Aaron Thompson
Star Hofer
Mary Poppen
Irene Lefton
Tom Lipscomb
Andrew Marks
#076: Kia Puhm - Why You Must Be Agile to Support Your Clients' Path and Desires?
#076: Kia Puhm - Why You Must Be Agile to Support Your Clients' Path and Desires?
My next guest is Kia Puhm, a trailblazer in the field of Customer Success with 26 years of experience in the tech indust... Read more
13 Mar 2021
•
24mins
Map the Customer Journey to Success w/ Kia Puhm
Map the Customer Journey to Success w/ Kia Puhm
Do you know your customer's objectives, challenges, and timeline? If not, you might be practicing random-access customer... Read more
5 Jan 2021
•
26mins
Most Popular
Elon Musk
Barack Obama
Bill Gates
LeBron James
Mark Cuban
Michelle Obama
Melinda Gates
Arnold Schwarzenegger
Kevin Hart
Terry Crews
Mike Tyson
Interview with Kia Puhm
Interview with Kia Puhm
Listen to the User Adoption Podcast interview with Kia Puhm https://useradoptionpodcast.files.wordpress.com/2019/09/kia-... Read more
16 Sep 2019
•
8mins
115: Kia Puhm It's About Time We Document Our Customers' Desired Path Instead of Defining the Journey for Them
115: Kia Puhm It's About Time We Document Our Customers' Desired Path Instead of Defining the Journey for Them
We are all very smart people, and we want to use those smarts to help our customers. So, naturally, we define our custom... Read more
30 Apr 2019
•
50mins
Transform Your Customer Journey and Accelerate Growth with Kia Puhm, CEO of DesiredPath
Transform Your Customer Journey and Accelerate Growth with Kia Puhm, CEO of DesiredPath
Growth for B2B is hard. It used to be that you could accelerate growth with huge customer acquisition. Ramping up your s... Read more
30 Oct 2018
•
18mins
Episode 41: Kia Puhm Wants You To End The Product-Sales-Customer Success-Support Tug Of War
Episode 41: Kia Puhm Wants You To End The Product-Sales-Customer Success-Support Tug Of War
In this episode of Helping Sells Radio we're joined by post-sales expert Kia Puhm. Kia is an entrepreneurial executive w... Read more
6 Jun 2017
•
24mins
Kia Puhm from Kia CX Consulting - Strengths in Action #05
Kia Puhm from Kia CX Consulting - Strengths in Action #05
17 Jul 2016
•
1hr
