Kim Moceri's guest appearances

Kim Moceri

Find Your Fit | Wellness, Fitness & Nutrition

REALLY Know Your Customer

Scott Miller

Erik Weihenmayer

Joe Lynch

Lyn Harwell

Chris Kuenne

Rachel Adams

David Ciccarelli

Matt Simpson

Ivy Slater

Jason Romero

Ron Brown

Tim Hinckley

Mark DiMassimo

Tracy Hazzard

Jason Chan

OwlTail

In this episode, Betsy and Tony chat with Kim Moceri, Operating Partner at Francisco Partners. Kim starts off by explaining her career path, which includes taking a tactical support organization to a consultative business focused on the customers’ outcomes. In Kim’s current role, she is responsible for getting her 50-60 portfolio companies to understand the impact of strategic customer success. To get to the core, each company’s focus must be top-down and outside-in. Lastly, Kim focuses on the difference between customer success (i.e., realizing business outcomes) and account management (tactical aspects, such as customer renewals).

In this episode, Betsy and Tony chat with <a href="https://www.linkedin.com/in/kim-moceri-769bb1/" rel="noopener noreferrer nofollow" target="_blank">Kim Moceri</a>, Operating Partner at <a href="https://www.franciscopartners.com/home" rel="noopener noreferrer nofollow" target="_blank">Francisco Partners</a>. Kim starts off by explaining her career path, which includes taking a tactical support organization to a consultative business focused on the customers’ outcomes. In Kim’s current role, she is responsible for getting her 50-60 portfolio companies to understand the impact of strategic customer success. To get to the core, each company’s focus must be top-down and outside-in. Lastly, Kim focuses on the difference between customer success (i.e., realizing business outcomes) and account management (tactical aspects, such as customer renewals).

Top-Down Strategic Customer Success With Kim Moceri

In episode #45 Jessica and Kevan talk about the 3rd annual NF-Be Healthy Fair at the National Convention of the NFB. They also give an update on Joe Turcotte from episode #43 of Find Your Fit. He will be in Colorado mid week on his way running from Boston to California. Kevan and Jessica congratulate Mel Scott and Blind Alive on the 100th episode of their podcast. Many will remember Mel from previous episodes of Find Your Fit. Check out her first appearance here. Jessica also tells what USABA is up to recently. Kevan tell how much he likes the new Aftershockz headphones he got from JJ of The AT Guys at the NFB convention. Jessica and Kevan welcome Kim Morceri. Kim is a nutrition and health coach at Natural Grocers. Natural Grocers offers this Nutrition &amp; Health Coaching services for free at almost of their locations. She details the process of how the nutrition &amp; health coach sessions go. Natural Grocers were supporters of our national Federation of the Blind of Colorado 6 Dot Dash. For Fit Chat Jessica tells us some tips to improve your sleep hygiene. Many of these tips are detailed at The National Sleep Foundation’s website here. Got questions? Shoot us an email at FindYourFit@WeFitWellness.com We would like to thank our generous sponsors for their support in the production of this podcast, the Colorado Center for the Blind, the National Federation of the Blind, and Push Beverages.

In episode #45 Jessica and Kevan talk about the 3rd annual NF-Be Healthy Fair at the National Convention of the NFB. They also give an <a href="https://www.facebook.com/joe.turcotte.5" rel="nofollow" target="_blank">update on Joe Turcotte</a> from <a href="http://wefitwellness.com/find-your-fit-episode-43-special-guest-joe-turcotte-6-million-steps-of-gratitude/" rel="nofollow" target="_blank">episode #43</a> of Find Your Fit. He will be in Colorado mid week on his way running from Boston to California. Kevan and Jessica congratulate Mel Scott and Blind Alive on the <a href="https://eyesfreefitness.com/include/playAudio2?fId=25628544818218583&amp;podcastId=25628544818218582" rel="nofollow" target="_blank">100th episode</a> of their podcast. Many will remember Mel from previous episodes of Find Your Fit. Check out her first appearance <a href="http://wefitwellness.com/mel-scott-founder-ceo-of-blind-alive-creator-of-the-eyes-free-fitness-workout-series-joins-the-team/" rel="nofollow" target="_blank">here</a>. Jessica also tells what <a href="https://www.usaba.org/events/" rel="nofollow" target="_blank">USABA</a> is up to recently. Kevan tell how much he likes the new Aftershockz headphones he got from JJ of <a href="https://blindbargains.com/bargains.php?feed=4" rel="nofollow" target="_blank">The AT Guys</a> at the NFB convention. Jessica and Kevan welcome Kim Morceri. Kim is a nutrition and health coach at Natural Grocers. Natural Grocers offers this Nutrition &amp; Health Coaching services for free at almost of their locations. She details the process of how the nutrition &amp; health coach sessions go. Natural Grocers were supporters of our national Federation of the Blind of Colorado 6 Dot Dash. For Fit Chat Jessica tells us some tips to improve your sleep hygiene. Many of these tips are detailed at The National Sleep Foundation’s website <a href="https://sleepfoundation.org/sleep-tools-tips/healthy-sleep-tips" rel="nofollow" target="_blank">here</a>. Got questions? Shoot us an email at <a href="mailto:FindYourFit@WeFitWellness.com">FindYourFit@WeFitWellness.com</a> We would like to thank our generous sponsors for their support in the production of this podcast, the <a href="http://cocenter.org/" rel="nofollow" target="_blank">Colorado Center for the Blind</a>, the <a href="https://nfb.org/" rel="nofollow" target="_blank">National Federation of the Blind</a>, and <a href="http://www.pushbeverages.com/" rel="nofollow" target="_blank">Push Beverages</a>.

Find Your Fit™ Episode #45 Special Guest Kim Moceri (Nutrition & Health Coach at Natural Grocers)