Carmen Rustenbeck's guest appearances

Carmen Rustenbeck

The Poodle to Pitbull Pet Business Podcast

Pet Sitter Confessional

Why Do Pets Matter? Hosted by Debra Hamilton, Esq.

Temple Grandin

Ali Smith

Jeff Davis

Brian Taylor

Heather Scott

Cindy Trice

Bella Vasta

Robin Bennett

Gila Kurtz

Nadine Hamilton

Michelle Adams

Colleen Pelar

Erika Godwin

Debbie Boone

Stacy LeBaron

OwlTail

This weeks podcast guest is Carmen Rustenbeck, who is the founder and CEO of the International Boarding and Pet Services Association. Carmen was born and raised in Gorgia to a military family, before moving to Arizona after her father returned from Vietnam.   She married her highschool sweetheart Rusty who was in the airforce, and they spent the next 23 years living all over the world including five years in the U.K, and now reside on the top of a mountain in New Mexico. Carmen did a number of different jobs all over the world, but discovered the pet care industry when she landed a temp job in Colarado, which led to an opportunity to work with the American Boarding Kennel Association. Carmen loved working with passionate pet business owner, and this sparked passion for non-profits.  3 months into her new job Hurricane Katrina happened and Carmen was tasked with creating a non-profit organisation in 3 weeks, which she managed to do!   This mean they could accept money and donations to buy food and work with AKC to rescue and rehome animals.   The whole Katrina experience was a huge learning curve, and like crisis situation, it brought some unique challenges like transfer of infectious diseases with pet care facitlies.   A year of two later Carmen could see there was a need for a new organisation that helps educate and support ambious, heart-centered pet-preneurs, and so the IBPSA was born.   Carmen did revolutionary things with the IBPSA which when it launched in 2010 was the only non-profit organisation to be totally online.  In order to provide the essential resources she knew the IBPSA would need Carmen asked some crucial questions about the vision for the furture of the industry, like;  What does education look like for employees? What does a business plan look like for a facility? What does exit planning look like? What does succession planing look like so you can pass your business onto the next generation?   Carmen wanted the IBPSA to look beyond just the world of dogs and be able to provide resources and education for feline, equine, avian and small and exotic animals so she had vetrinarians create the care plans and then tested it in a facilty in Dripping Springs.   Now the organisation has 4 remote full time staff, around 1000 members and its growing all the time. They also run a conference every year in Orlando, which I am attending and speaking at.   Tune in to discover;  How the IBPSA took best practises and trainings from other organisations to provide the best resources for their members. Why it's crucial you have a succession plan for your business, something Carmen saw at first hand when the ABKA went bankrupt.  Why travelling not only broadens your horizons, but makes the world seem smaller, AND more accessible - this is something I've discovered in the last year  You'll also learn about British refrigerators, furniture for dogs, international currency, and much, much more...this is a wide ranging, informative and hughly entertaining interview with a leading light in the pet care industry.   Carmens passion for pet care owners and the values of the IBPSA really shine through in this interview. Enjoy!  You can find out more about the IBPSA (International Boarding and Pet Services Association) by clicking here You can grab a ticket to the IBPSA Flow conference which is happening in October in Orlando (and I'm going to be speaking there) by going clicking here now If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now If you want to join the Pet Business Inner Circle where you can get access to hundreds of trainings and ask Dom anything inside the members only private forum, then click here now To apply to join Dom's Diamond private coaching program click here now

This weeks podcast guest is Carmen Rustenbeck, who is the founder and CEO of the International Boarding and Pet Services Association. Carmen was born and raised in Gorgia to a military family, before moving to Arizona after her father returned from Vietnam.  She married her highschool sweetheart Rusty who was in the airforce, and they spent the next 23 years living all over the world including five years in the U.K, and now reside on the top of a mountain in New Mexico. Carmen did a number of different jobs all over the world, but discovered the pet care industry when she landed a temp job in Colarado, which led to an opportunity to work with the American Boarding Kennel Association. Carmen loved working with passionate pet business owner, and this sparked passion for non-profits.  3 months into her new job Hurricane Katrina happened and Carmen was tasked with creating a non-profit organisation in 3 weeks, which she managed to do!  This mean they could accept money and donations to buy food and work with AKC to rescue and rehome animals.  The whole Katrina experience was a huge learning curve, and like crisis situation, it brought some unique challenges like transfer of infectious diseases with pet care facitlies.  A year of two later Carmen could see there was a need for a new organisation that helps educate and support ambious, heart-centered pet-preneurs, and so the IBPSA was born.  Carmen did revolutionary things with the IBPSA which when it launched in 2010 was the only non-profit organisation to be totally online. In order to provide the essential resources she knew the IBPSA would need Carmen asked some crucial questions about the vision for the furture of the industry, like;  What does education look like for employees? What does a business plan look like for a facility? What does exit planning look like? What does succession planing look like so you can pass your business onto the next generation?  Carmen wanted the IBPSA to look beyond just the world of dogs and be able to provide resources and education for feline, equine, avian and small and exotic animals so she had vetrinarians create the care plans and then tested it in a facilty in Dripping Springs.   Now the organisation has 4 remote full time staff, around 1000 members and its growing all the time. They also run a conference every year in Orlando, which I am attending and speaking at.  Tune in to discover; <ul> <li>How the IBPSA took best practises and trainings from other organisations to provide the best resources for their members.</li> <li>Why it's crucial you have a succession plan for your business, something Carmen saw at first hand when the ABKA went bankrupt. </li> <li>Why travelling not only broadens your horizons, but makes the world seem smaller, AND more accessible - this is something I've discovered in the last year </li> <li>You'll also learn about British refrigerators, furniture for dogs, international currency, and much, much more...this is a wide ranging, informative and hughly entertaining interview with a leading light in the pet care industry. </li> </ul> Carmens passion for pet care owners and the values of the IBPSA really shine through in this interview. Enjoy!  You can find out more about the IBPSA (International Boarding and Pet Services Association) by clicking <a href="https://www.ibpsa.com/" rel="nofollow" target="_blank">here</a> You can grab a ticket to the IBPSA Flow conference which is happening in October in Orlando (and I'm going to be speaking there) by going clicking here now If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click <a href="https://www.petbusinessmarketing.com/magicbook" rel="nofollow" target="_blank">here</a> to get your copy now If you want to join the Pet Business Inner Circle where you can get access to hundreds of trainings and ask Dom anything inside the members only private forum, then click <a href="https://www.petbusinessmarketing.com/mifge" rel="nofollow" target="_blank">here</a> now To apply to join Dom's Diamond private coaching program click <a href="https://www.petbusinessmarketing.com/diamond" rel="nofollow" target="_blank">here</a> now

Episode 301 - Improving the Pet Care Industry with Carmen Rustenbeck from International Boarding and Pet Services Association

Topics on this episode: Changes to the IBPSA conference How to prepare for a virtual conference Meeting the needs of IBPSA members Long-term vs short-term impacts Making smart moves now to be prepared for the future Area of opportunities in the industry because of Covid Becoming a member Main take away? IBPSA is working hard to make their brand-new virtual conference top notch. The road forward in our industry is rocky, yet filled with a lot of great opportunities. Links: Register for the conference IBSPA Read the full transcript here Give us a call! (636) 364-8260 Check out our Covid-19 resources Follow us on: Instagram, Facebook, Twitter Subscribe on iTunes, Spotify,  Google, Stitcher, &amp;  TuneIn Email us at: feedback@petsitterconfessional.com Support Pet Sitter Confessional

Topics on this episode: Changes to the IBPSA conference How to prepare for a virtual conference Meeting the needs of IBPSA members Long-term vs short-term impacts Making smart moves now to be prepared for the future Area of opportunities in the industry because of Covid Becoming a member Main take away? IBPSA is working hard to make their brand-new virtual conference top notch. The road forward in our industry is rocky, yet filled with a lot of great opportunities. Links: <a href="https://petcareconference.com" rel="nofollow" target="_blank">Register for the conference</a> <a href="https://www.ibpsa.com/" rel="nofollow" target="_blank">IBSPA</a> <a href="https://www.petsitterconfessional.com/episodes/089-carmen-rustenbeck-with-ibpsa" rel="noopener nofollow" target="_blank">Read the full transcript here</a> <a>Give us a call!</a> <a>(636) 364-8260</a> <a href="coronavirus" rel="nofollow" target="_blank">Check out our Covid-19 resources</a> Follow us on: <a href="https://www.instagram.com/petsitterconfessional/" rel="nofollow" target="_blank">Instagram</a>, <a href="https://www.facebook.com/petsitterconfessional/" rel="nofollow" target="_blank">Facebook</a>, <a href="https://twitter.com/psconfessional" rel="nofollow" target="_blank">Twitter</a> Subscribe on <a href="https://pcr.apple.com/id1476639735" rel="nofollow" target="_blank">iTunes</a>, <a href="https://open.spotify.com/show/7JjynoTWpSpcbBsHurckHZ" rel="nofollow" target="_blank">Spotify</a>, <a href="https://playmusic.app.goo.gl/?apn=com.google.android.music&amp;ibi=com.google.PlayMusic&amp;isi=691797987&amp;ius=googleplaymusic&amp;link=https%3A%2F%2Fplay.google.com%2Fmusic%2Fm%2FIwsirt7wox6w34x2o3kxljiomde%3Ft%3DPet_Sitter_Confessional%26pcampaignid%3DMKT-na-all-co-pr-mu-pod-16" rel="nofollow" target="_blank"> Google</a>, <a href="https://www.stitcher.com/s?fid=456981&amp;refid=stpr" rel="nofollow" target="_blank">Stitcher</a>, &amp; <a href="https://tunein.com/podcasts/Podcasts/Pet-Sitter-Confessional-p1242913/" rel="nofollow" target="_blank"> TuneIn</a> Email us at: <a href="mailto:feedback@petsitterconfessional.com">feedback@petsitterconfessional.com</a> <a href="https://www.patreon.com/psconfessional" rel="payment nofollow" target="_blank">Support Pet Sitter Confessional</a>

089- Carmen Rustenbeck with IBPSA

Debra Hamilton

Carmen Rustenbeck "How to Make Pet Boarding a Better Experience" on Why Do Pets Matter? with Debra Hamilton, Esq. Podcast #105In this episode, Carmen Rustenbeck, the executive director of the International Boarding Pet Services Association shares her enthusiasm for taking care of pets while the owners travel; and how animals influence us. She shares some insights into how we bond with animals, and how unconditional love from our pets makes our lives magic.About Carmen RustenbeckCarmen Rustenbeck is Executive Director &amp; Founder of the International Boarding &amp; Pet Services Association (IBPSA), a non-profit professional business association for the pet care services industry. She has been involved in non-profit work for over 20 years and active in the pet care industry since 2004. Carmen founded IBPSA in 2010 and has dedicated herself to building a member-centered organization that promotes business education, best practices, and profit-maximizing strategies for the safety and security of pet clients and staff, and for the financial future of association members. Carmen has been named a Pet Age Woman of Influence and is a Silver Stevie® Award winner for Female Executive of the Year – Government or Non-Profit (10 or Less Employees). She also serves on the Leadership Council for the National Small Business Association (NSBA), the nation’s oldest small-business advocacy organization. Under Carmen’s guidance, IBPSA launched its association magazine, Pet Care Pro Quarterly, and its annual Pet Care Services Educational Conference &amp; Trade Show, attracting hundreds of pet care professionals from around the world. Carmen is active in her community through her support of the Companion Animal Program at New Mexico State University where she regularly speaks to students, hoping to help guide and assist future pet care providers and, in her spare time, she can be found walking dogs at the local animal shelter or working as a mentor to small business owners in the pet care services industry. Find out more here: https://www.ibpsa.com/About Debra Hamilton, Esq.  Debra spent 30 years as a practicing litigator, but she is now a full-time mediator and conflict coach for people in disputes over animals. Go here for more: https://hamiltonlawandmediation.com/  e-mail: Info@HamiltonLawandMediation.com  phone: 914.552.5021 Debra works both nationwide and internationally. She has far-reaching experience in resolving interpersonal conflicts involving animals, and she is also well-known in the world of purebred dogs as a top breeder and exhibitor of Irish setters and long-haired dachshunds. Debra speaks widely on the topic of how mediation techniques can help people address conflicts without litigation. She has presented at veterinary schools, the American Kennel Club, the American Veterinary Medical Law Association, the Society of Animal Welfare Administrators, the Living With Animals conference, state bar association Animal Law Committee meetings, and animal interest group meetings. Debra also writes a blog for Hamilton Law and Mediation and is a past contributor to the Solo Practice University blog and the Canine Chronicle. She has been featured in Forbes, the Wall Street Journal, US News and World Report, and the New York Times, just to name a few. As the principal at Hamilton Law and Mediation, PLLC—the nation’s first solo mediation practice dedicated to helping people resolve conflicts over animals—Debra uses alternative dispute resolution to help address disagreements over the family pet during divorce, neighbors’ arguments over a barking dog, and confrontations between clients and veterinarians and other professionals who work with animals. HLM also looks forward to helping animal rights and welfare advocates see the benefit of having a conversation about the best interests of all parties—especially the animals—to resolve animal-related disputes. Debra is admitted to practice law in all New York State courts. She is certified as a mediator and collaborative professional and has worked with various court-based mediation programs in New York City (Queens-Community Mediation Service) and in Westchester and Rockland Counties in New York (Westchester and Rockland Mediation Centers).

Carmen Rustenbeck "How to Make Pet Boarding a Better Experience" on Why Do Pets Matter? with Debra Hamilton, Esq. Podcast #105 In this episode, Carmen Rustenbeck, the executive director of the International Boarding Pet Services Association shares her enthusiasm for taking care of pets while the owners travel; and how animals influence us. She shares some insights into how we bond with animals, and how unconditional love from our pets makes our lives magic.About Carmen Rustenbeck Carmen Rustenbeck is Executive Director &amp; Founder of the International Boarding &amp; Pet Services Association (IBPSA), a non-profit professional business association for the pet care services industry. She has been involved in non-profit work for over 20 years and active in the pet care industry since 2004. Carmen founded IBPSA in 2010 and has dedicated herself to building a member-centered organization that promotes business education, best practices, and profit-maximizing strategies for the safety and security of pet clients and staff, and for the financial future of association members. Carmen has been named a Pet Age Woman of Influence and is a Silver Stevie® Award winner for Female Executive of the Year – Government or Non-Profit (10 or Less Employees). She also serves on the Leadership Council for the National Small Business Association (NSBA), the nation’s oldest small-business advocacy organization. Under Carmen’s guidance, IBPSA launched its association magazine, Pet Care Pro Quarterly, and its annual Pet Care Services Educational Conference &amp; Trade Show, attracting hundreds of pet care professionals from around the world. Carmen is active in her community through her support of the Companion Animal Program at New Mexico State University where she regularly speaks to students, hoping to help guide and assist future pet care providers and, in her spare time, she can be found walking dogs at the local animal shelter or working as a mentor to small business owners in the pet care services industry. Find out more here: <a href="https://www.ibpsa.com" rel="nofollow" target="_blank">https://www.ibpsa.com/</a>About Debra Hamilton, Esq.  Debra spent 30 years as a practicing litigator, but she is now a full-time mediator and conflict coach for people in disputes over animals. Go here for more: <a href="https://hamiltonlawandmediation.com/" rel="nofollow" target="_blank">https://hamiltonlawandmediation.com/ </a> e-mail: <a href="mailto:Info@HamiltonLawandMediation.com">Info@HamiltonLawandMediation.com </a> phone: 914.552.5021 Debra works both nationwide and internationally. She has far-reaching experience in resolving interpersonal conflicts involving animals, and she is also well-known in the world of purebred dogs as a top breeder and exhibitor of Irish setters and long-haired dachshunds. Debra speaks widely on the topic of how mediation techniques can help people address conflicts without litigation. She has presented at veterinary schools, the American Kennel Club, the American Veterinary Medical Law Association, the Society of Animal Welfare Administrators, the Living With Animals conference, state bar association Animal Law Committee meetings, and animal interest group meetings. Debra also writes a blog for Hamilton Law and Mediation and is a past contributor to the Solo Practice University blog and the Canine Chronicle. She has been featured in Forbes, the Wall Street Journal, US News and World Report, and the New York Times, just to name a few. As the principal at Hamilton Law and Mediation, PLLC—the nation’s first solo mediation practice dedicated to helping people resolve conflicts over animals—Debra uses alternative dispute resolution to help address disagreements over the family pet during divorce, neighbors’ arguments over a barking dog, and confrontations between clients and veterinarians and other professionals who work with animals. HLM also looks forward to helping animal rights and welfare advocates see the benefit of having a conversation about the best interests of all parties—especially the animals—to resolve animal-related disputes. Debra is admitted to practice law in all New York State courts. She is certified as a mediator and collaborative professional and has worked with various court-based mediation programs in New York City (Queens-Community Mediation Service) and in Westchester and Rockland Counties in New York (Westchester and Rockland Mediation Centers).

Carmen Rustenbeck "How to Make Pet Boarding a Better Experience" on Why Do Pets Matter? with Debra Hamilton, Esq. Podcast #105