Marilyn Suttle
12 Podcast Episodes
Archive Episode #26 Marilyn Suttle - Success in the Palm of your Hand
Archive Episode #26 Marilyn Suttle - Success in the Palm of your Hand
How do we do a better job handling it when we get flustered and defensive?How do we give and receive criticism in a way ... Read more
14 Jul 2022
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48mins
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
In our recently published Customer Support Trends Report for 2022 a significant 64% of support leaders say their team ha... Read more
24 Feb 2022
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27mins
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#26: Marilyn Suttle - Success in the Palm of your Hand
#26: Marilyn Suttle - Success in the Palm of your Hand
How do we do a better job handling it when we get flustered and defensive?How do we give and receive criticism in a way ... Read more
26 Aug 2021
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48mins
Powerful traits of an effective customer service team | Marilyn Suttle on Engati CX
Powerful traits of an effective customer service team | Marilyn Suttle on Engati CX
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/s... Read more
1 Feb 2021
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13mins
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POP063: Engage in Loving Relationships During Challenging Times (Marilyn Suttle)
POP063: Engage in Loving Relationships During Challenging Times (Marilyn Suttle)
In this episode, you’ll hear some timely advice during the 2020 COVID-19 pandemic, with information on how to engage wit... Read more
3 Apr 2020
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40mins
How good (and bad) internal and external customer service can impact on your productivity – Marilyn Suttle
How good (and bad) internal and external customer service can impact on your productivity – Marilyn Suttle
Marilyn is a human potential expert and the author of the book Who’s Your Gladys which focusses on how to develop Custom... Read more
6 Dec 2018
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37mins
Color Your Customers' World - Featuring Guest Marilyn Suttle
Color Your Customers' World - Featuring Guest Marilyn Suttle
How can you create strong customer loyalty while staying inspired?Shep Hyken is joined by Marilyn Suttle, conference spe... Read more
19 Jun 2018
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34mins
128: Marilyn Suttle, Customer Service Keynote Speaker
128: Marilyn Suttle, Customer Service Keynote Speaker
Bestselling author Marilyn Suttle helps leaders and front line staff use small “Suttle Shifts” to create BIG wins in cus... Read more
24 Apr 2018
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35mins
Kim Hill Cruz and Marilyn Suttle
Kim Hill Cruz and Marilyn Suttle
CEO and Founder of Center for Integrative Leading Kim Hill Cruz and author and president of a personal and professional ... Read more
7 Jun 2017
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1hr
Kim Hill Cruz and Marilyn Suttle
Kim Hill Cruz and Marilyn Suttle
CEO and Founder of Center for Integrative Leading Kim Hill Cruz and author and president of a personal and professional ... Read more
7 Jun 2017
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1hr
