Patrick Quattlebaum
4 Podcast Episodes
Reflecting on the evolution of service design / Patrick Quattlebaum / Episode #179
Reflecting on the evolution of service design / Patrick Quattlebaum / Episode #179
In this episode, we dive deep into the insights and experiences of Patrick Quattlebaum, co-founder of the renowned servi... Read more
6 Jul 2023
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1hr
Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'
Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'
Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now ... Read more
28 Aug 2018
•
34mins
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Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'
Patrick Quattlebaum 'Breaking down tribes to enable the orchestration of experiences'
Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now ... Read more
28 Aug 2018
•
35mins
Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum
Orchestrating CX and UX: A Talk with Chris Risdon and Patrick Quattlebaum
Designing the experience for customers to move through all of your touchpoints has gotten more complex: from your call ... Read more
1 May 2018
•
24mins
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