Andrei Papancea's guest appearances

Andrei Papancea

The Voicebot Podcast

VUX World

OwlTail

Andrei Papancea is the CEO and Co-Founder of NLX, a leading conversational AI platform. Andrei joins us to share his thoughts on the value and realistic use cases for large language models in large enterprise automation use cases, the emerging trend of multimodal CX and thoughts on what it takes to get AI automation right.Presented by Tidio Grow your online store with the #1 customer success tool for eCommerce. Engage with your customers and website visitors in real-time. Provide personalized product recommendations. Use AI-powered chatbot workflows to move prospects through your sales funnel. And so much more.Save 20% on your subscription with the promo code VUX.Find out more about Tidio (use the link https://www.tidio.com/partners/vux/)Visit https://nlx.ai/Buy tickets now for our Unparsed event, get 50% off early bird tickets by using the promo code VUXWORLD or visit the Unparsed website and proceed to the checkout https://unparsedconf.com/ Hosted on Acast. See acast.com/privacy for more information.

Andrei Papancea is the CEO and Co-Founder of NLX, a leading conversational AI platform. Andrei joins us to share his thoughts on the value and realistic use cases for large language models in large enterprise automation use cases, the emerging trend of multimodal CX and thoughts on what it takes to get AI automation right.Presented by Tidio Grow your online store with the #1 customer success tool for eCommerce. Engage with your customers and website visitors in real-time. Provide personalized product recommendations. Use AI-powered chatbot workflows to move prospects through your sales funnel. And so much more.Save 20% on your subscription with the promo code VUX.Find out more about Tidio (use the link <a href="https://www.youtube.com/redirect?event=video_description&amp;redir_token=QUFFLUhqbDFJdkhRNVdyS3hLaERyaDlpRVJXT21Zam5RZ3xBQ3Jtc0trTjFsek83TWI3T2pJcFhSdGdBNXNELVR4RFBtRm8wbGVLMVdGQ1ZVd05wSEFENmIyZXY0YlZVaUhqWWZrMGxsOUZYZ3ctV0FnLUEtdEFvTUxDQ190Smp0MXd1SlF0WlM2WXdVV0psMThwZHpZQjFSOA&amp;q=https%3A%2F%2Fwww.tidio.com%2Fpartners%2Fvux%2F&amp;v=UHhCK5Azx0E" rel="noopener noreferrer nofollow" target="_blank">https://www.tidio.com/partners/vux/</a>)Visit <a href="https://nlx.ai/" rel="noopener noreferrer nofollow" target="_blank">https://nlx.ai/</a>Buy tickets now for our Unparsed event, get 50% off early bird tickets by using the promo code VUXWORLD or visit the Unparsed website and proceed to the checkout <a href="https://www.youtube.com/redirect?event=video_description&amp;redir_token=QUFFLUhqblAxYURzMnhwU1pQNkNELTk0VzhpZzlXTlFJd3xBQ3Jtc0tuaDFZYm5SelJXOWhsZGQwRXFHZlN1WG5xcDVsTzFkdzlMWE9kdy1aTnJsTVVqSjZqMHdYTFZPXzdfcHZIUlUzSWY1WGFDMk51Z3hobWNoVVRxMng5NWJ2Q3F4QVBwOXZyWUozN2JHYTdCb2U1V2RQOA&amp;q=https%3A%2F%2Funparsedconf.com%2F&amp;v=UHhCK5Azx0E" rel="noopener noreferrer nofollow" target="_blank">https://unparsedconf.com/</a> Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for more information.

The enterprise practicality of ChatGPT and LLMs with Andrei Papancea

Andrei Papancea co-founded NLX in 2018 to solve some of the problems he faced as a software engineer working on natural language understanding at American Express. He worked extensively with designers and analysts that could not make improvements to customer self-service and conversational support channels without engaging software engineers to hardcode the changes. He was confident that you could build conversational systems that enabled non-technical users to make these changes.  In addition, he was particularly interested in how conversational systems could be married with visual channels on the web and mobile to deliver even better customer self-service solutions. These ideas led to NLX, which is used by companies ranging from Copa Airlines to Red Bull. More recently, NLX integrated with GPT-3 to provide users with generative AI solutions to augment conversational customer experiences. He stopped by the Voicebot Podcast to discuss the origins of the company and how things have changed with NLX clients since the introduction of ChatGPT. He also breaks down how NLX's new GPT-3-powered features work and how he expects adoption to play out. 

Andrei Papancea co-founded NLX in 2018 to solve some of the problems he faced as a software engineer working on natural language understanding at American Express. He worked extensively with designers and analysts that could not make improvements to customer self-service and conversational support channels without engaging software engineers to hardcode the changes. He was confident that you could build conversational systems that enabled non-technical users to make these changes.  In addition, he was particularly interested in how conversational systems could be married with visual channels on the web and mobile to deliver even better customer self-service solutions. These ideas led to NLX, which is used by companies ranging from Copa Airlines to Red Bull. More recently, NLX integrated with GPT-3 to provide users with generative AI solutions to augment conversational customer experiences. He stopped by the Voicebot Podcast to discuss the origins of the company and how things have changed with NLX clients since the introduction of ChatGPT. He also breaks down how NLX's new GPT-3-powered features work and how he expects adoption to play out.