Nate Hurle's guest appearances

Nate Hurle

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

The Healthcare QualityCast

Katie Anderson

John Toussaint

Amanda Mewborn

Jordan Peck

Mark Graban

Quint Studer

Jay Arthur

Brad Parsons

Paul Dechant

John Hunter

Woody Zuill

John Gallagher

Eric Ries

Stephen Covey

Bob Lutz

OwlTail

Nate Hurle is the Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. Nate has spent the last 12 years at the Cleveland Clinic leading a team that has progressed from individual accolades to system-wide enthusiasm for continuous improvement. Nate has over 20 years of process improvement experience. He began his career at Eastman Kodak and lead improvement efforts across the organization including film sensitizing, film finishing, photo chemicals, and at customer sites including diagnostic imaging departments. His work took him around the world including an assignment at a plant in Xiamen, China. During his time with Kodak, he learned lean concepts and tools from Shingijitsu Consulting Group, who are masters in lean thinking. While at the Cleveland Clinic the Continuous Improvement Team has had their progress chronicled by Jim Womack at the Lean Enterprise Institute, Mark Graban, the Association for Manufacturing Excellence, and Catalysis among others. Nate has a BS in Industrial Engineering from the Rochester Institute of Technology in Rochester, New York, and here in Episode #118, Nate starts our show with a mindset for us to help others as a way to help ourselves. Nate shares how an industrial engineer can successfully transition from the Kodak Company and into the Cleveland Clinic; and his reflections on growing as a Quality Person. He gives great insights on what makes the Cleveland Clinic … well, the Cleveland Clinic. Nate shares a dark place story that connects back with his intense drive to make things better. He provides pro tips on his approach to change management. He highlights how he uses everyday dialog to engage his teams. Nate introduces us to Thinking Rounds. He shares how he applied the principles of prioritizing to create a great Aha moment. We run through best practices for running pilot tests of change. Nate basically highlights all of healthcare as an opportunity for Quality People to support. And he shares why calculated risks are important to growth. • Connect with Nate on LinkedIn • Access the Healthcare QualityCast LinkedIn Group • Leaves Us a Rating • Earn Your Lean Six Sigma for Healthcare Certification • Book a Healthcare OpEx Strategy Call Today--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcarequalitycast/message

Nate Hurle is the Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. Nate has spent the last 12 years at the Cleveland Clinic leading a team that has progressed from individual accolades to system-wide enthusiasm for continuous improvement. Nate has over 20 years of process improvement experience. He began his career at Eastman Kodak and lead improvement efforts across the organization including film sensitizing, film finishing, photo chemicals, and at customer sites including diagnostic imaging departments. His work took him around the world including an assignment at a plant in Xiamen, China. During his time with Kodak, he learned lean concepts and tools from Shingijitsu Consulting Group, who are masters in lean thinking. While at the Cleveland Clinic the Continuous Improvement Team has had their progress chronicled by Jim Womack at the Lean Enterprise Institute, Mark Graban, the Association for Manufacturing Excellence, and Catalysis among others. Nate has a BS in Industrial Engineering from the Rochester Institute of Technology in Rochester, New York, and here in Episode #118, Nate starts our show with a mindset for us to help others as a way to help ourselves. Nate shares how an industrial engineer can successfully transition from the Kodak Company and into the Cleveland Clinic; and his reflections on growing as a Quality Person. He gives great insights on what makes the Cleveland Clinic … well, the Cleveland Clinic. Nate shares a dark place story that connects back with his intense drive to make things better. He provides pro tips on his approach to change management. He highlights how he uses everyday dialog to engage his teams. Nate introduces us to Thinking Rounds. He shares how he applied the principles of prioritizing to create a great Aha moment. We run through best practices for running pilot tests of change. Nate basically highlights all of healthcare as an opportunity for Quality People to support. And he shares why calculated risks are important to growth. <a href="https://www.linkedin.com/in/natehurle/" rel="nofollow" target="_blank">• Connect with Nate on LinkedIn</a> <a href="https://www.linkedin.com/groups/12203005/" rel="nofollow" target="_blank">• Access the Healthcare QualityCast LinkedIn Group</a> <a href="https://itunes.apple.com/us/podcast/the-healthcare-qualitycast/id1456206515?mt=2&amp;uo=4" rel="nofollow" target="_blank">• Leaves Us a Rating</a> <a href="https://theqiacademy.mykajabi.com/" rel="nofollow" target="_blank">• Earn Your Lean Six Sigma for Healthcare Certification</a> <a href="https://calendly.com/theqcc-jarvisgray/discovery" rel="nofollow" target="_blank">• Book a Healthcare OpEx Strategy Call Today</a>--- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/healthcarequalitycast/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/healthcarequalitycast/message</a>

Nate Hurle Senior Director Enterprise Continuous Improvement

Senior Director, Enterprise Continuous Improvement at Cleveland Clinic Show notes: https://www.leanblog.org/404 My guest for Episode #404 is Nate Hurle, a Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. He was previously a guest on Episode 282. He was also recently a virtual keynote speaker for the Society for Health Systems annual conference. Today, Nate shares stories and reflections from the past year — the pandemic year — and how Cleveland Clinic quickly stood up drive-thru testing, how they built a 1000-bed hospital (that thankfully wasn't needed), and how they've been ramping up Covid vaccination. What happened when Nate got a surprise phone call about the need for testing to be up and running “in a few days.” Why was the approach of “get it up and running… then make it better” a useful one and how were mockups and other methods used to put safety first, given the cars and people on foot. How did they utilize effective standardized work and training methods, huddles, and continuous improvement methods? Why was the question of “What's the most important problem to solve?” such a useful one? How are they balancing the need for higher throughput with having a patient experience that's not too rushed? How did Cleveland Clinic get so much done in such a short period of time, and what were the lessons learned that could be applied in more normal times? Why is Cleveland Clinic now looking to continuously improve (again) their Cleveland Clinic Improvement Model? We also chat a bit about their adoption of “Process Behavior Charts” (as I have written about) and we'll talk about that more in a future episode. Thanks for listening! Please subscribe (or follow), rate, and review!

Senior Director, Enterprise Continuous Improvement at Cleveland Clinic Show notes: <a href="https://www.leanblog.org/404" rel="nofollow" target="_blank">https://www.leanblog.org/404</a> My guest for Episode #404 is <a href="https://www.linkedin.com/in/natehurle/" rel="nofollow" target="_blank">Nate Hurle</a>, a Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. He was previously a guest on <a href="https://www.leanblog.org/2017/05/podcast-282-dr-lisa-yerian-nate-hurle-cleveland-clinic/" rel="nofollow" target="_blank">Episode 282</a>. He was also recently a virtual keynote speaker for the <a href="https://www.iise.org/HSPI/" rel="nofollow" target="_blank">Society for Health Systems annual conference</a>. Today, Nate shares stories and reflections from the past year — the pandemic year — and how Cleveland Clinic quickly stood up drive-thru testing, how they built a 1000-bed hospital (that thankfully wasn't needed), and how they've been ramping up Covid vaccination. What happened when Nate got a surprise phone call about the need for testing to be up and running “in a few days.” Why was the approach of “get it up and running… then make it better” a useful one and how were mockups and other methods used to put safety first, given the cars and people on foot. How did they utilize effective standardized work and training methods, huddles, and continuous improvement methods? Why was the question of “What's the most important problem to solve?” such a useful one? How are they balancing the need for higher throughput with having a patient experience that's not too rushed? How did Cleveland Clinic get so much done in such a short period of time, and what were the lessons learned that could be applied in more normal times? Why is Cleveland Clinic now looking to continuously improve (again) <a href="https://my.clevelandclinic.org/-/scassets/files/org/clinical-transformation/cc-improvement-model.ashx?la=en" rel="nofollow" target="_blank">their Cleveland Clinic Improvement Model</a>? We also chat a bit about their adoption of “Process Behavior Charts” (<a href="http://measuresofsuccessbook.com/" rel="nofollow" target="_blank">as I have written about</a>) and we'll talk about that more in a future episode. Thanks for listening! Please subscribe (or follow), rate, and review!

Covid Testing, Treatment, and Vaccination at Cleveland Clinic: Nate Hurle

Lisa Yerian

My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa Yerian and Nate Hurle. Lisa is the Medical Director, Continuous Improvement and Nate is the Senior Director, Continuous Improvement.She's a doctor, he's an engineer, and they work together very closely in their efforts to help drive improvement at the Clinic. You can find them on Twitter as @LisaYerianMD and @NateHurle. In today's episode, we talk about topics including the Cleveland Clinic Improvement Model (see my previous posts on this), how their program is structured, what a "culture of continuous improvement" means to them and their staff, how to get others to accept Lean and C.I. methods, and some of the challenges they are facing in their work.

My guests for Episode #282 of the podcast are two continuous improvement leaders from Cleveland Clinic: Dr. Lisa Yerian and Nate Hurle. Lisa is the Medical Director, Continuous Improvement and Nate is the Senior Director, Continuous Improvement.She's a doctor, he's an engineer, and they work together very closely in their efforts to help drive improvement at the Clinic. You can find them on Twitter as @LisaYerianMD and @NateHurle. In today's episode, we talk about topics including the Cleveland Clinic Improvement Model (see my previous posts on this), how their program is structured, what a "culture of continuous improvement" means to them and their staff, how to get others to accept Lean and C.I. methods, and some of the challenges they are facing in their work.

Dr. Lisa Yerian & Nate Hurle from The Cleveland Clinic