Rank #1: Tara Humphrey – Introducing new roles to Primary Care Networks
This week sees the return to the General Practice Podcast of Tara Humphrey, Managing Director of THC, a group of project managers who aim to influence and support positive change in primary care. With the introduction of new roles into Primary Care Networks many are asking detailed questions about how to guarantee successful implementation and ensure the people in the new roles are happy, effective and want to stay. In this episode Tara answers those questions.
Rank #2: Tom Howseman – better managing demand through pre-triage protocols
Tom Howseman is a GP Partner in a large urban practice in Northampton. When their number of GP partners fell from twelve to six due to retirements and they couldn’t recruit they decided to adopt a more multi-disciplinary approach. Over the last two years they have introduced and refined a system of pre-triage protocols which enable reception staff to collect information from patients presenting on the day which is then helpful to the pre-triage clinicians in directing those patients to the appropriate member of the emergency care team. 20,000 additional appointments have been created through this system and in this episode Tom explains how they have done it.
Rank #3: Christiana Melam – The roles and skills of a link worker
Last Thursday (14th March) was International Social Prescribing Day and we brought you a short series of podcasts to recognise this. Last week we gave you social prescribing ambassador Marie-Anne Essam. This week it is the turn of Christiana Melam who is Chief Executive of the National Association of Link Workers; the national professional network for link workers. In this episode Christiana describes what the National Association does, outlines the roles and responsibilities of the link worker and suggests what primary care networks should be doing now to prepare for this role.
Rank #4: Marie-Anne Essam – Social prescribing and link workers
This Thursday (14th March) is International Social Prescribing Day. To recognise this and to focus on the new GP Contract commitment to provide link workers in all primary care networks, we begin a short series of two podcasts. In the first, this week, Ben talks to Marie-Anne Essam a GP in Herts Valley and an enthusiastic ambassador for social prescribing. She explains what it is and tells a powerful story about a patient of hers which amply illustrates the value of social prescription. She also talks about the role of link workers including their salary, their competences and their likely backgrounds
Rank #5: Nikki Kanani Returns! – answering your practical questions about primary care networks
Ben’s special guest for the second week is Dr Nikki Kanani, Director of Primary Care for NHS England. You can listen to the first episode here. In this second part she addresses the concerns of podcast listeners about primary care networks including population size, hosting of the networks and the role of federations. She looks at how clinical leaders should be identified and focuses in detail on the timetable from March 2019 onwards and what practices should be doing now to guarantee success.
Rank #6: Episode 148: Nikki Kanani – the new GP contract; where the new money will be invested
Ben’s special guest this week is Dr Nikki Kanani, one of the chief architects of the new GP contract. Nikki is a GP in south-east London and is currently Director of Primary Care for NHS England. This is the first of two discussions with Nikki and in this part, she explains the role of primary care networks in general practice and looks in detail at the funding behind the new contract. She explains how the money will be delivered and what it will be made available for including 20,000 new staff, support for clinical leadership and investment in innovation. The second part of the discussion will be published next week.
Rank #7: Episode 147: Neha Shah and Colin Haw – the practical implications of establishing Primary Care Networks
This week Ben is joined by Neha Shah, a Legal Director from Capsticks and Accountant Colin Haw from BHP Chartered Accountants. In this episode they discuss some of the legal, financial and governance issues facing general practice as it begins to establish Primary Care Networks. Specifically they consider how networks will be hosted and the implications for liability, choices around the organisational form, employment contracts, pensions and VAT.
Rank #8: Episode 146: Ross Dyer Smith – online consultations (at-scale)
Ross Dyer Smith is a GP Partner with the Hurley Group, a former Darzi Fellow, an expert in online consultations and developer of the GP eHub. He is also an NHS Digital Academy Fellow. In this podcast he talks about how online consultations work, how potential problems can be avoided and the benefits they deliver to GPs and patients. He also explains how the GP eHub operates and how it facilitates online consultations at-scale.
Rank #9: Episode 145: Ben Gowland – the new GP contract
Something different this week; the tables are turned with Ben Gowland in the hot seat explaining the importance of the new GP contract. Ben, presenter of the General Practice Podcast and Principal Consultant for Ockham Healthcare, explains why the new GP contract is a huge opportunity and gives him optimism for the future. He describes the way that the additional £2.8bn attached to the contract will flow, how primary care networks will be developed and how they will be staffed. He also gives practical advice to practices about what they should be doing now, in preparation for the year ahead.
Rank #10: Episode 144: Matt Aiello – Physician Associates in Primary Care
Matt Aiello is the national programme lead at Health Education England for Urgent and Emergency Care and for Physician Associates. In this episode we focus on the continuing introduction of the Physician Associate role into primary care. Matt explains how the profession is expanding supported by Health Education England, how the role supports general practice, how the recognition and regulation of the profession is being approached and offers some advice for practices wishing to appoint a PA.