Rank #1: Bobbi Brown on work (and life) after Estée Lauder Companies: 'Honestly, best thing that ever happened to me'
This week, beauty editor Priya Rao sits down with Bobbi Brown, the CEO of Beauty Evolution and founder of Bobbi Brown Cosmetics. Brown discusses her career's origin story in unwittingly creating the "no makeup" makeup look, her stint as Yahoo's beauty editor ("which was amazing for someone who doesn't know how to type"), and why 2016 was high time for her to leave Estée Lauder Companies.
Oct 03 2019
Rank #2: Drunk Elephant's Tiffany Masterson: 'I want to be accessible to the consumer'
On this episode of The Glossy Beauty Podcast, Drunk Elephant Founder and Chief Creative Officer, Tiffany Masterson sits down with beauty editor Priya Rao to discuss building a clean brand before that label existed, the challenges of fostering community on social media and what she would need to sell her company.
Jun 20 2019
Rank #3: Estee Lauder Companies' John Demsey: 'People buy products, but they join brands'
John Demsey has spent over 13 years working at the Estée Lauder Companies, and throughout that time, he has seen the beauty industry go through massive changes. He's come to realize there's one thing about beauty that will never change: It will always be a good business opportunity, because people will always want to look good. For Demsey, the focus of the company has always been luxury products and authentic relationships with consumers. As consumer behavior has shifted in favor of digital, the company has had to find new ways to translate the personal connection and keep customers coming back. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with group president of the Estée Lauder Companies, John Demsey, to discuss how Estée Lauder strikes the perfect balance of product and brand identity, blurs the lines between cosmetics and skin care, and remains a pure-play in luxury beauty.
Jul 25 2019
Rank #4: Tatcha's Vicky Tsai: 'Love your clients, love your products, everything else is icing.'
About 10 years ago, Vicky Tsai chose happiness. After years of working in corporate, she slowly realized that she didn't know what she wanted to do with her career. She had also been struggling with an increasingly bad case of dermatitis that shook her confidence in her appearance and in herself. So one day, she decided to quit her job and travel the world in search of something to believe in. Somewhere along the way she found herself in Kyoto, in more ways than one. After returning to the United States, Tsai looked everywhere for the products that had saved her skin with no luck. Determined to share these secrets with the world, she sold her engagement ring to buy 10,000 blotting papers, and from there Tatcha was born. In this episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Tsai, founder and chief treasure hunter for Tatcha, to discuss the difficulty of introducing foreign beauty concepts to the US market, skincare as self-care and why you can't rush amazing products.
Jan 03 2019
Rank #5: Violet Grey's April Uchitel: Creating connections is the power of content
Since its launch in 2012, Violet Grey has made a name for itself among multi-brand beauty retailers, thanks to a carefully curated selection of products that helps consumers cut through the clutter and get straight to the good stuff. As the company continues to grow and develop its offering, it's making a big push toward content and storytelling, to help consumers learn what Violet Grey is and what it stands for, said CEO April Uchitel. In this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Uchitel to discuss how Violet Grey differentiates itself from other retailers, how it's using editorial content to make luxury seem more accessible and how it's strategizing to build brand awareness.
Aug 01 2019
Rank #6: Versed's Katherine Power: There is a lot of confusion around skin care
When Katherine Power co-founded fashion and lifestyle brand WhoWhatWear in 2012, she wanted to democratize fashion. Now she is taking on clean beauty with a new brand, Versed. Just this week, Versed launched in 1,400 doors around the country, with an assortment of 19 different products, all under $20. The brand is currently sold both in Target stores and on a direct-to-consumer brand site, which according to Power, will be focused on replenishment orders and education. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Powers, the co-founder and CEO of WhoWhatWear and Versed, to discuss the impetus for launching the new beauty brand, the way consumer data played a role in its development and the reason Target is the perfect wholesale partner.
May 23 2019
Rank #7: Shiseido president of global development Jill Scalamandre: 'I'm a brand builder'
When Jill Scalamandre first started her career, she wasn't interested in beauty. She had spent some time after college working in a fashion house in Paris and was trying to figure out her next steps when someone suggested she give the beauty industry a try. She accepted an opportunity with Revlon and quickly fell in love with the industry. In the decades since, Jill has built a long, successful career in beauty. In her current role of president of BareMinerals, Buxom and global development for Shiseido makeup, she has overseen the relaunch of the Shiseido and BareMinerals brands, and revamped BareMinerals' brick-and-mortar retail strategy. In this episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Scalamandre to discuss the challenges of overseeing such different brands, the benefits of working with influencers and the future of technology in beauty. Below are excerpts from the conversation, edited for clarity.
Dec 13 2018
Rank #8: Glow Recipe's Sarah Lee and Christine Chang: 'We've expanded past being defined as a K-beauty brand'
When Sarah Lee and Christine Chang joined forces to start Glow Recipe in 2014, they wanted to find their own way to introduce the US consumer to Korean beauty. Now, fast-forward five years, Glow Recipe features 30 different brands, Chang and Lee have created their own private label products and their brand is preparing for international expansion. "I think a lot of brands are discovering Glow Recipe's skincare, and they don't realize that we're K-beauty inspired, or a K-beauty brand" said Chang. "They just discover us as a fun skincare brand that they see on social, or they heard about us through Sephora. Because of that approach, I think we've grown to a place where we're reaching a very diverse customer base. K-beauty, for us, is always something that will be a part of the approach in that holistic, enjoyable approach to skincare, but we've kind of expanded past being defined as a K-beauty brand." On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Sarah Lee and Christine Chang, the co-founders and co-CEOs of Glow Recipe, to discuss creating their own products, their plans for expansion into Germany and beyond, and how they turned an LA mattress store into an influencer activation.
Feb 21 2019
Rank #9: Madison Reed's Amy Errett on disrupting the classic hair salon business
"At a certain age, every woman colors their hair," said Amy Errett on this week's Glossy Beauty Podcast. As the CEO and founder of the rapidly growing hair-color brand Madison Reed, she would know. Concretely, "every woman" means a market of about 90 million customers coloring their hair "on an average cadence of about seven weeks."
Madison Reed first came to market as a DTC brand to be an at-home solution for color, but Errett could not stop before expanding to the salon market, too. The company announced last month that it would begin franchising in order to make its nearly 60 shades available to more consumers across the country.
"Our highest penetration just basically follows the U.S. population. Urban metros have the highest population, but we reach out to about a 150-mile radius around any of those cities and suburbs in a big way," said Errett.
Errett joined beauty editor Priya Rao to talk about how she's breaking the stigma around coloring at home, how she's catering to a younger customer and what tough words of advice she would give to a competitor.
Oct 10 2019
Rank #10: RMS Beauty's Rose-Marie Swift: 'There is no next phase for RMS Beauty'
For over three decades, Rose-Marie Swift was one of the most sought-after editorial makeup artists in the world. But then, her health started to change. Once she started to dig into the industry, and the ingredients that were in the products that she was using everyday, Swift decided she needed to make a change, and that she was going to do it herself. Thus, RMS Beauty was born. Since it's launch in 2009, RMS Beauty has released lines for face, eyes, lips, skincare and more, and can be found in roughly 1600 retail doors. But as the company continues to grow and create new products, Swift has little interest in following down the paths of other growing brands, because she is much more interested in doing her own thing. On this week's episode of The Glossy Beauty Podcast, RMS Beauty's founder and CEO, Rose-Marie Swift, sit's down with Priya Rao to discuss greenwashing, the myth of fast beauty and why you won't see an RMS Beauty store anytime soon.
Feb 28 2019
Rank #11: Bloomingdale's Stacie Borteck: We're evolving to meet the needs of the modern beauty consumer
It is no secret that with the rise of direct-to-consumer companies and e-commerce shopping, legacy retailers are struggling to maintain massive flagship stores and retail footprints. While some retailers are closing their doors, others are searching for ways to reinvigorate their spaces to keep customers coming back. Earlier this year, Bloomingdale's unveiled a completely renovated flagship experience featuring a brand new beauty and fragrance floor. The new space features interactive technology, expanded beauty services, shop-in-shops and event programming. For Stacie Bortek, Bloomingdale's vp and divisional merchandise manager of beauty and fragrance, the updated experience is all about evolving to meet the needs of the modern beauty consumer. In this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Borteck to discuss the major changes to the Bloomingdale's beauty and fragrance experience, the unique events the customer has come to expect and the way beauty is expanding throughout the company's flagship.
Mar 14 2019
Rank #12: Peach & Lily's Alicia Yoon: 'An industry is as innovative as consumers are demanding'
When Peach & Lily founder and CEO Alicia Yoon moved to the United States from Korea to attend college, she would often share her love for Korean-based beauty via products and facials. Still, she often found it difficult to find those products in the U.S. Then, in 2012, Yoon had her "a-ha moment. "Seven years later, Peach & Lily is largely credited with bringing Korean beauty in the U.S., both curating and creating products that feature a unique cast of ingredients and uses. On this week's episode of The Glossy Beauty Podcast, Yoon discussed why partnering with larger companies expanded the Korean beauty footprint, why good skin-care products take time and how Korean consumers are driving innovation.
Nov 22 2018
Rank #13: True Botanicals' Hillary Peterson: 'To change any industry, you need to create something people want'
If you asked her 10 years ago, Hillary Peterson would tell you she was not all that interested in beauty. With a background in marketing, and an interest in beauty that didn't extend much further than her own personal skincare, Peterson never thought she would become the founder and CEO of her own natural skincare company. However, following a thyroid cancer diagnosis in her 30's, she became much more interested in living her healthiest lifestyle, specifically with the products she was consuming. It was from this interest that Peterson created True Botanicals. The company, which features a wide range of products from facial serums to shampoo and conditioner, touts a MADE SAFE certification, and uses independent clinical trials to test efficacy of each product. True Botanicals has also started to expand its retail strategy, opening it's flagship store in California at the end of 2018, and hopes to continue that expansion through a mix of temporary and permanent retail settings. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Hillary Peterson, the founder and CEO of True Botanicals, to discuss starting a new business in a crowded market, leveraging a direct connection with your customers and how she hopes to expand their retail strategy.
Feb 14 2019
Rank #14: The NPD Group's Larissa Jensen: 'Brands are now reacting to consumer demand'
The role of the analyst in any industry is to monitor how that industry is evolving and track the movement of some of its most major players. Larissa Jensen's industry of focus is beauty, and she has spent nearly 15 years following everything from the rise of social media and consumer empowerment, to the explosion of digitally native brands and what she calls "the Kardashian effect." Now, as executive director and beauty industry analyst at The NPD Group, Jensen has become the go-to resource for all prestige beauty insights and trends. In this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Jensen to discuss some of the latest trends, like CBD and adaptogens, the rise of extreme transparency and the current drivers of the fragrance market.
May 02 2019
Rank #15: Revlon chief creative officer Linda Wells: 'Big companies have big business and have a lot of money, but there is an alternative way to starting a beauty company'
Since former Allure editor in chief Linda Wells landed at Revlon as chief creative officer in February 2017, she has had a busy last 21 months. Not only has she renovated all of the consumer touchpoints, like packaging and the digital and social presences of the heritage company’s portfolio of brands, such as Elizabeth Arden, Almay and Revlon, she also launched Flesh Beauty. In this week’s episode of the Glossy Beauty Podcast, Wells discussed how the industry has become “unrecognizable” because of social media, the shift in power in beauty and how incubation is the future for big beauty companies.
Nov 15 2018
Rank #16: Briogeo's Nancy Twine: 'The challenge of working with retailers is we don't get customer data'
After a seven-year career at Goldman Sachs, Nancy Twine decided to try to make a company out of the curly-hair products she'd made for herself for years. So she presented her products at a trade show, received her first round of purchase orders from companies like Urban Outfitters, and six months later, Sephora called. Now, six years after launching her clean hair-care brand, Briogeo, Twine is taking on new challenges, like expanding into new categories and finding offline ways to engage directly with her customer. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Briogeo founder and CEO Nancy Twine to discuss how she's cultivating a diverse consumer base, educating her customer on product price points and making a play for wellness.
Apr 18 2019
Rank #17: Hum Nutrition's Walter Faulstroh: Launching as a DTC brand allows you to educate the customer
Before starting Hum Nutrition, Walter Faulstroh was a beauty junky with some frustrating skin problems. He had always had a passion for skin care, but no matter what he did, he couldn't seem to get rid of his breakouts. It wasn't until a nutritionist showed him the connection between health and beauty, that he finally found relief. Seven years ago, Faulstroh decided to share his personal discovery with the world with a DTC beauty supplement brand called Hum Nutrition that was quickly scooped up by Sephora. The brand now offers a wide range of products, which claim to address everything from dark circles to PMS to problematic skin. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Walter Faulstroh, the founder and CEO of Hum Nutrition. The two discuss the costs and payoffs of clinical trials, the way his brand is making a newer beauty category more digestible, and the reason he decided to sell direct to consumer.
Apr 03 2019
Rank #18: Dirty Lemon's Zak Normandin: 'Conversational commerce is the future'
Zak Normandin is a problem solver. Back in 2009, he founded Little Duck Organics because he was having a hard time finding healthy snacks for his kids. After selling off a majority of that company, he set out on a new mission: to create a fast, easy way to deliver beverages that are good for consumers and, at the same time, shake up an industry that has been untouched for almost 100 years. In 2015, Normandin co-founded Dirty Lemon. From its text-to-order model to its uniquely flavored, health-boosting products, Dirty Lemon is on a mission to do things its own way. On this week's episode of The Glossy Beauty Podcast, Glossy beauty editor Priya Rao sits down with Normandin to talk about how the brand launched on Instagram, why the products can only be ordered through text message and what challenges come with making wellness trends into beverages.
Dec 06 2018
Rank #19: Birchbox CEO Katia Beauchamp on how people love samples so much, they'll even pay for them
This week, beauty editor Priya Rao sits down with Katia Beauchamp, CEO and co-founder of Birchbox, the company that sends monthly packages with a few samples of beauty products -- after that, it's up to the user to determine whether they want to take their relationship with this or that swatch of makeup to the next level. Katia discusses establishing Birchbox's appeal to the everyday beauty consumer, its recent partnership with Walgreens, and its plans for international expansion.
Sep 19 2019
Rank #20: SoulCycle's Melanie Whelan: We're finding more ways to engage with our customer
When you look at Melanie Whelan's career path, it doesn't exactly point to SoulCycle. Prior to landing at Equinox and SoulCycle, Whelan held positions at Starwood Hotels and Resorts and Virgin USA. For Whelan, the through line of all of these companies was a core focus on hospitality and building meaningful relationships with customers. Now serving as the CEO of SoulCycle, Whelan sees the opportunity to expand the consumer-focused, experiential brand on a global scale. The company's first London studio is set to open later this year, in sync with the brand's expansion into events and new retail products. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Whelan to discuss how to scale a boutique experience, how to move from a fitness to a lifestyle brand and why SoulCycle decided to make the move into wholesale with Nordstrom.
Mar 21 2019