Rank #1: How can we all have more fun in our business?
It’s so easy to be dismissive of the concept of having fun in our business but maybe, just maybe, it’s more important than we realise. There’s no doubt that over time it’s very easy for a business to lose it’s fun feel, for things to become heavier and basically for everyone, including the customers, to stop having a good time. Does it really matter? Shouldn’t business be a serious thing? Hell no! It is after all, only business. You know that we love a good laugh, and we are both constantly trying to outdo each other in the “who is funnier stakes - (we know it’s Andrew right)”, but the reality is that we both understand how important have a serious fun element to any small business can be. But what do you do if you’ve lost that fun feeling? Can you get it back? Want some really practical ideas? The best move you can take is to grab a strong cup of coffee, get comfortable and tune into this episode of the Business Over Breakfast show for a good laugh and plenty of ideas on how you can bring the fun back to your business today. Buy the BOB Vol 1 Book - https://www.booktopia.com.au/business-over-breakfast-vol-1-andrew-and-james-bree-griffiths/prod9780987406668.html Bree James website - https://breejames.com/ PakMag - https://pakmag.com.au/ Bree James PakMag podcast - https://itunes.apple.com/us/podcast/the-pakmag-parents-podcast/id1439864478?mt=2 Andrew Griffiths website - https://www.andrewgriffiths.com.au/ Authorville - https://authorville.com.au/ Andrew’s weekly INC column - https://www.inc.com/author/andrew-griffiths Andrew’s Flying Solo column - https://www.flyingsolo.com.au/member/andrew-griffiths
Rank #2: Episode 52 - The Very Real Challenge of Business Isolation and What we can do About it.
With more businesses than ever operating from home, the concept of business isolation is very real. It’s become increasingly easy to get cut off from real human contact, spending days and weeks behind a computer without venturing out into the real world. And of course plenty of people are not physically isolated from day to day contact but they feel cut off and isolated emotionally. The end result is much the same and it’s not good. In this episode Bree and Andrew talk about the business isolation, from their own personal perspectives. They also share what the real dangers are and of course, most importantly, what we can do about. This is a must show for anyone who is feeling cut off and isolated in their business. Links: Buy the BOB Vol 1 Book - https://www.booktopia.com.au/business-over-breakfast-vol-1-andrew-and-james-bree-griffiths/prod9780987406668.html Bree James website - https://breejames.com/ PakMag - https://pakmag.com.au/ Andrew Griffiths website - https://www.andrewgriffiths.com.au/ Authorville - https://authorville.com.au/ Andrew’s weekly INC column - https://www.inc.com/author/andrew-griffiths Andrew’s Flying Solo column - https://www.flyingsolo.com.au/member/andrew-griffiths
Rank #3: Episode 50 – Tips from Small Business Owners to Make Yours Grow
It’s already been two years since the launch of Business over Breakfast, and over the years there has been a lot of laughing and learning. Being a business owner is no mean feat and there’ll be bumps in the road along the way, and therefore it can never do harm to share personal tips and experiences to help fellow small business owners grow. In this episode of Business Over Breakfast Bree and Andrew are talking about 50 tips for small businesses in light of Business over Breakfast’s 50thepisode. We also discuss things like: Doing your homework on who you’re getting advice from Getting through the tough times Achieving your personal goals Believing in yourself The certainty of uncertainty Knowing who to market to Trusting your gut feeling Meeting like-minded people Links: Business over Breakfast Book Smallville Bree James Website Andrew Griffiths Website
Rank #4: Episode 48 – Can We Be More Creative When it Comes to Developing New Income Streams?
Times are changing rapidly, and with it, so do marketing tactics and our customers. As business owners, it’s unavoidable, and we have to keep coming up with new ways to create revenue or we’ll end up falling behind. In this episode of Business Over Breakfast Bree and Andrew are talking about can we be more creative when it comes to developing new income streams? Today’s guest is a husband and wife duo that displays dedication and innovation when it comes to their business. They were banana farmers that created a solution to the large amounts of wasted bananas, some 500 metric tonnes disposed due to oversupply on the market or share and size of the produce.Together they have producedtheir very own green banana flour using fruit that would have otherwise gone to waste. Please welcome Krista Watkins from Natural Evolution. This episode, Bree talks to Krista Watkins, a husband and wife duo that displays dedication and innovation when it comes to their business. They were banana farmers that created a solution to the large amounts of wasted bananas, some 500 metric tonnes disposed due to oversupply on the market or share and size of the produce.Together they have producedtheir very own green banana flour using fruit that would have otherwise gone to waste. We also discuss things like: Thinking creatively when it comes to creating revenue Some examples from Andrew Some examples from Bree How fast things are changing – including customers If we aren’t coming up with new products and services, customers will find someone who will The importance of understanding and building strong relationships with our customers Andrew and Bree’s personal experiences and learnings Some practical tips on thinking creatively Links: Natural Evolution Website Krista Watkins LinkedIn Business over Breakfast Book Smallville Bree James Website Andrew Griffiths Website
Rank #5: Episode 43 - Strategies to Providing Memorable Customer Experiences
Are your staff passionate about creating loyal customers for your business? Making a lasting impression on clients is important. One way to do this is to provide an outstanding customer experience. Customers expect reliability, but they also search for innovation. So, that’s why today on the Business over Breakfast podcast, Bree and Andrew are discussing customer service and the need to provide both certainty and uncertainty in business. In this episode, Bree also chats to Cate Schreck who shares her insights on motivating staff to provide the best customer service they possibly can. Cate is the Founder and Managing Director of Lightbulb Training Solutions and the author of The A-Z of Service Excellence. Cate is a highly sought after and inspirational workplace trainer who uses a 6 Step ACTION processto save businesses across Australia time and money by turning on the service excellence lights of frontline employees. We also discuss things like: The changing world of customer expectations; it is complicated. The need for customer reliability as well as innovation. Connecting and engaging with customers. The importance of soft skills in customer service. The 6 step ACTION process. How to deal with difficult and angry customers. Motivating staff to do the best they can do. Engaging empathy when dealing with difficult customers. Five tips for managing the need for consistency and inconsistency with customers. Links The A-Z of Service Excellence Cate Schreck Website Cate Schreck LinkedIn Business over Breakfast Book Smallville Bree James Website Andrew Griffiths Website
Rank #6: Episode 41 - Working With Big Companies to Grow Your Small Business
Working with big clients can be a little daunting at times, but there’s a lot to learn from working with big companies. Bigger clients often come with bigger budgets, and yes, they are slow to work with, but by being a little patient, it may just result in some major opportunities for your business. In this episode of Business over Breakfast, Bree James and Andrew Griffiths will give you some tips on working with big companies, so you can grow with them and raise your business profile. Additionally, Bree chats with Small Company, Big Business founder, author and speaker Bronwyn Reid who has over 21 years of experience in Small Business. Bronwyn specialises in helping Small Businesses step up and take on contracts with big companies. If you want to start enabling business development, then this episode is for you! We also discuss things like: Reasons why Small Businesses should be working with big companies Using opportunities smartly when working with big companies How to position your business well by building a brand that attracts the right clients Andrew’s realisations about working with big companies Common errors when working with big businesses How big companies think Boosting business credibility by working with big companies A 5 step process for Small Businesses wanting to work with big companies Some smart business ideas from around the world Links Small Company, Big Business Book Bronwyn Reid Website Bronwyn Reid LinkedIn Business over Breakfast Book Smallville Bree James LinkedIn Andrew Griffiths Website
Rank #7: Episode 40 - Overcoming the Obstacles That Block Good Decision-Making for Your Business
In business, you have to make a lot of decisions - Will I employ this person? Will I stop working with this partner? Should I introduce this new product? Is it time to sell the business? Sifting through these tasks can be an onerous task! So many aspects of your business need your leadership, but the amount of problems and difficulty of the challenges can become overwhelming. That’s why Bree James and Andrew Griffiths hope to provide quality advice on the decision-making process for business owners in this episode of Business over Breakfast. Plus, Bree interviews Rosemary Shapiro-Liu about her approach on decision-making by listening to the voice inside or the mentor within. As the director of Triple Win Enterprises and the author of The Mentor Within, Rosemary is a highly experienced coach for thought leaders and social entrepreneurs. If you’re interested in learning to overcome the obstacles that block good decision-making for your business, then this episode is for you! Also discussed in this episode: The different levels of decision-making and the increasing difficulty levels The common reasons and problems that derail sound decision-making abilities Specific solutions to prevent indecisiveness or poor judgement The moment when a decision must be made Considering the outcomes of various options and how they will affect your business Why different approaches to decision making will vary from person to person The value of allocating a specific time for decision-making Never being forced into making a decision if you’re not ready or not committed A possible idea to outsource some decision-making on your behalf Smart business ideas from around the world! Links Triple Win Website The Mentor Within Book Rosemary’s LinkedIn Business over Breakfast Book Smallville CCIQ Bree James LinkedIn Andrew Griffiths Website Amplify Website
Rank #8: Episode 39 - Encouraging Kidpreneurs - The Next Generation of Business Owners
We’ve all been asked the question, ‘What do you want to be when you grow up?’ As a business owner, you can do your part to encourage kids to be the next generation of entrepreneurs, or kidpreneurs! In this episode of Business over Breakfast, Bree James and Andrew Griffiths share why it’s the responsibility of today’s business owners to support the interests of young children. Plus, the hosts give you plenty of strategies and ideas on how exactly to help kidpreneurs. Bree also interviews two special guests for this episode - kidpreneurs Cory Dent and Angus Copelin-Walters. Cory is one of the founding partners of the PowerShot app, and Angus is the Executive Head of Candy at Croc Candy, a startup business that is attracting global sales. If you want to find out more about the next generation of entrepreneurs and how they approach business, then this episode is definitely for you. Also discussed in this episode: Why it’s not all about financial profit in determining ‘successful’ kidpreneurs The need to stay competitive with the resources offered by Europe and America Suggestions on how business owners can get involved with supporting kids How to honour your responsibility to the next generation of entrepreneurs Teach children a respect for money, including earning it and investing it Emphasising the lessons of delayed gratification and rewards for hard work How to talk with children to encourage them to become solution-based thinkers Pushing young people outside of their comfort zone will teach them valuable lessons Parent observations on the skills they’ve seen their kidpreneurs develop Smart business ideas from around the globe! Links PowerShot App Croc Candy Business over Breakfast Book Smallville CCIQ Bree James LinkedIn Andrew Griffiths Website Amplify Website
Rank #9: Episode 36 - What to Do When Your Business Hits a Brick Wall
It’s common for us all to feel like we’ve hit a brick wall sometimes, whether it’s in business or in our personal lives. But while it’s a normal occurrence, it’s important to know how to get past it if and when it happens to you. So, this episode of the Business over Breakfast podcast is dedicated to just that: helping you climb over, go around or break right through that brick wall. Your hosts, Bree James and Andrew Griffiths, discuss all the best ways to overcome brick walls, and how to minimise the risk of hitting them in the first place. Their guest is Dr Jesse Green – dentist, entrepreneur, coach and thought leader who has helped a number of elite clients play bigger, better and smarter in business. With two decades of experience and the author of the hugely successful book RETENTION! Dr Green is highly adept at overcoming metaphorical brick walls, and at helping others do the same. He gives his thoughts on how you can get past any blockages and barriers that stand in your way with his usual intelligence and insightfulness. Also discussed in this episode: The best 8 ideas and strategies to move beyond brick walls Why prioritising is so important What to do when your business is struggling The main factors that influence the occurrence of brick walls, and how you can overcome them How to take your business to the next level Why you should take time away from business in order to give it the boost it needs The importance of self-reflection in solving problems Moving out of your comfort zone and getting results How to avoid losing your passion, motivation and vision for your business Links Dr Jesse Green Website Dr Jesse Green LinkedIn Dr Jesse Green Facebook Dr Jesse Green Twitter Business over Breakfast Book Smallville CCIQ Bree James LinkedIn Andrew Griffiths Website Amplify Website
Rank #10: Episode 35 - 20 Top Tips to Market Your Business
Have you been driving yourself crazy wondering just what purpose marketing actually has for your business? Do you ever find yourself asking whether it’s truly necessary? Businesses that make the mistake of failing to create an effective marketing plan run the risk of not being as successful as they could be. No matter how much effort and time you put into getting your business out there, without marketing implementation it may as well be a secret. Today, on the Business over Breakfast podcast, Bree and Andrew are discussing marketing in its various forms and going through top 20 marketing tips for business owners. So, no matter what industry you’re in or which marketing approach you prefer, you’ll find a tonne of worthwhile information in this episode. Bree and Andrew also touch on things like: The importance of having a business card, even in the digital age Why any business owner can and should be able to tell their story The best ways to get more referrals for your business Using media like podcasting to broaden your network The different marketing goals you can set yourself to ensure you reach your full potential How to use free samples to make a profit The newest trends in marketing and business found all over the world Why you need a great brand for both your business and yourself Why customer connection is so important The best kind of content you should be creating Links Business over Breakfast Book Smallville CCIQ Bree James LinkedIn Andrew Griffiths Website Amplify Website