Cover image of The Exchange
(9)
Business

The Exchange

Business
Read more

Insider insights for the earnest coffee roaster.The Exchange is a podcast presented by Olam Specialty Coffee, hosted by Mark Inman and Todd Mackey, and directed by Mike Ferguson.

Read more

Insider insights for the earnest coffee roaster.The Exchange is a podcast presented by Olam Specialty Coffee, hosted by Mark Inman and Todd Mackey, and directed by Mike Ferguson.

iTunes Ratings

9 Ratings
Average Ratings
9
0
0
0
0

iTunes Ratings

9 Ratings
Average Ratings
9
0
0
0
0
Cover image of The Exchange

The Exchange

Read more

Insider insights for the earnest coffee roaster.The Exchange is a podcast presented by Olam Specialty Coffee, hosted by Mark Inman and Todd Mackey, and directed by Mike Ferguson.

Warning: This podcast data isn't working.

This means that the episode rankings aren't working properly. Please revisit us at a later time to get the best episodes of this podcast!

Rank #1: #19 The Coffee Roaster & Packaging-Part 1

Podcast cover
Read more
It's not just Mark and Todd this episode. We have a special guest and the topic is packaging, the hows and whys and whens.
Aug 19 2019
31 mins
Play

Rank #2: #18 The Coffee Roaster & Customer Training-Part 2

Podcast cover
Read more
Season 2 Episode 7 is the second of 2 parts on the topic of customer training. Mark and Todd continue their conversation on when to offer training to customer, how much training to provide, and what type of training is right for different customer.
Aug 05 2019
32 mins
Play

Rank #3: #17 The Coffee Roaster & Customer Training-Part 1

Podcast cover
Read more
Season 2 Episode 6 is the first of 2 parts on the topic of customer training. As Todd says, for coffee roasters, "training is the new equipment." But how much training, where, and when? Is it free? How do you manage customer expectations? Not only do Mark and Todd begin addressing these questions, but Todd was late for our recording sessions and, of course, Mark just let that go and didn't mention it ... at all.
Jul 23 2019
37 mins
Play

Rank #4: #16 The Coffee Roaster & Building a Team

Podcast cover
Read more
"Where I wanted to start our look at building a team was really from the angle of taking a one-person-band and turning it into an orchestra."

-Todd Mackey, Season 2 Episode 5 of The Exchange
Jul 09 2019
53 mins
Play

Rank #5: #15 The Coffee Roaster & Retailing-Part 2

Podcast cover
Read more
Season 2 Episode 4, Mark and Todd continue a conversation about the pros and cons of coffee roasters opening retailing operations.
Jun 23 2019
32 mins
Play

Rank #6: #14 The Coffee Roaster & Retailing-Part 1

Podcast cover
Read more
In episode 3 of season 2, Mark and Todd talk about the pros (and start talking about the cons) of roasters going into retailing.
Jun 10 2019
39 mins
Play

Rank #7: #13 The Coffee Roaster & SCA-Part 2

Podcast cover
Read more
Part 2 of a discussion about the Specialty Coffee Association and the recent Coffee Expo in Boston, including a interview with SCA's Stephen Morrissey live from the chaos of the show floor. Mark and Todd also talk about some of the brewing and roasting equipment they discovered at the Expo.
May 29 2019
37 mins
Play

Rank #8: #12 The Coffee Roaster & SCA-Part 1

Podcast cover
Read more
Episode 12 of our podcast, The Exchange presented by Olam Specialty Coffee, and the first episode of season 2. Welcome back! In this episode Mark and Todd talk about the Specialty Coffee Association (SCA), and the recent Coffee Expo in Boston. In fact, we have LIVE clips from the event. This is part 1 of 2 parts on this topic.
May 13 2019
40 mins
Play

Rank #9: The Exchange: Extra Shot #2-Happy Holidays

Podcast cover
Read more
On a recent afternoon, our Providence office was unusually crowded so we decided to record holiday wishes.
Dec 19 2018
3 mins
Play

Rank #10: #11 The Coffee Roaster & Mentors

Podcast cover
Read more
TheExchange@olamnet.com

Technically this is episode #11 but season one has been over for a few weeks so this is a bonus episode. Since Thanksgiving is upon us, Mark and Todd talk about business and coffee mentors they are thankful for having in their lives and careers, people who have influenced and guided them along the way.
Nov 21 2018
42 mins
Play

Similar Podcasts