Rank #1: Prioritizing When Everything's Important
Warriors, whether they are on the battlefield or running an organization, have a unique way of prioritizing when everything they do is important. How do we juggle everything and make sure it is all accomplished?
Rank #2: Leadership And Underperformance
Most business leaders ask me how to turn around performance, and I have to reach across the table and grab them by the shirt collar and say ‘You’re asking the wrong question! The question you should be asking is ‘How did you let performance slip to these levels in the first place? How did you allow it to become part of your culture?’ Turning around underperformance begins with digging out the weed from the roots.
Rank #3: Developing Warrior Accountability On Your Team
In order to ensure changes occurs, we have to make sure there is a high level of accountability in our teams. And that is also one of the biggest challenges organizations have today. What are high performing teams - and leaders - doing to ensure accountability?
Rank #4: 5 Steps To Accomplshing Any Objective
If you don’t think that executing on your plans is one of the most important skills you can have as a leader, think again. History is full of stories of organizations that had less resources, less intelligent people, were founded in terrible times in history, and they still rose above their competitors. When it comes down to it, they were better at making things happen, at turning their big strategy into small, actionable steps that could be completed and add up to big results. What's the 5-step process teams use to make their objectives a reality?
Rank #5: Changing Culture Means Changing Performance
What do we do if we’ve been struggling with issues in our teams that are holding us back from that success; deep-seated, cultural issues? Issues that go back so far folks don’t remember where they started, but they know if only they could get things done in a new or different way, performance would skyrocket. In this episode, we unravel those knots with a simple process.
Rank #6: The Science Of Warrior Performance
If we are going to solve our performance issues, we have to think about them in a new way. The same line of thought that created them cannot be used to solve them. What can the laws of thermodynamics teach us about getting our people to perform at a higher level?
Rank #7: Turn Strategies Into Results
James Mattis, the secretary of defense, (Or when I knew him, General Mattis) said that leaders should plan by understanding the situation their unit is in, where it’s been and where it’s going. Teams that do that are successful 98%-100% of the time. Imagine what that would do for your organization - to know that your strategy would be successful between 98 and 100 percent of the time?
Rank #8: Bringing Warrior Communication To Your Team
What if we could identify the top communication mistakes that are occurring across our organizations before they begin affecting our results? What if we could catch them while they were small and address them immediately, before they cost us time and resources? Find out in this week's Warrior @ Work!
Rank #9: The Job Title Of A Warrior At Work
Many folks make decisions not based on what a team member capable of producing, but rather on the titles on their business cards or etched onto office doors. They see job titles instead of the people behind them. This massively impacts performance - and its something warriors at work have learned about the place job titles have on their teams.
Rank #10: The Warrior's System For Communicating Effectively
It may be obvious why preparation is key to inspiring action with your communication, but if it is so obvious then why do so few people do it? Most folks are concerned with what they get in front of their audience, but for high performers, that is actually the last thing on their mind. How do high performers and warriors set the stage for effective communication?
Rank #11: Making Complaints Disappear
What if we had a way to address every customer complaint that didn’t just appease the customer and keep them as a client, but a process that also ensured no customer would ever complain about that same problem again? Continuous improvement in customer service, it's the topic of this week's episode.
Rank #12: How Warriors Hack Performance Goals
What if we could turn performance on its head? What if we could approach it in a way that encouraged us to immediately look at where we could beat out our competition, capture more market share today, and do things better than anyone else is doing?
Rank #13: The Secret To Keeping Timelines On Track
If you knew that your people could coordinate deadlines and delivery, you could begin planning more and more effective campaigns to get stuff done, because you’d be able to confidently allocate resources to make it happen. In this week's episode, we outline exactly how to make it happen.
Rank #14: People Don't Drive Performance
Warriors don't just define objectives that are precise and profitable but also line up the resources their folks will need ahead of time, setting them up for success. Your experienced people may know where everything they need is but your junior folks don’t, and the minute you ask those experiences folks to stretch further than they ever have there’s a big chance of failure. If people don't drive performance, then what does?
Rank #15: How To Get Teams Aligned And Keep Them There
Why it is important to have alignment on your team and across your organization? Without it, your folks can only see the trees in front of them, their immediate tasks and they miss the forest – the forest being your long-term goals and strategy.
Rank #16: Business Lessons From Marine Snipers
Thousands of hours of training go into a perfectly placed shot. Knowing how to identify a target, bringing the right resources to bear and work as a team are just as important as pulling the trigger, because without all that stuff they’d never have the opportunity for the shot in the first place.
Rank #17: How Performers Stand Out In A Crowd
In the world we live in today, technology has torn down all borders, people have more choices than I ever did before, and the organizations that are going to survive are the ones that can stand out in a crowd. History has shown us the organizations that stand above and apart from their peers are doing something internally, and that is what is driving them. What are the very best doing to stand out in their marketplace?
Rank #18: Warriors Know Great Isn't Good Enough
Improvement, for people like you and me, is a way of life. We know that what got us here today Will not keep us here tomorrow. Being great today will not ensure we continue to be great tomorrow. How do the highest performers plan for the performance they'll need in the future?
Rank #19: How Warriors Keep Good Plans From Going Bad
How do high-performing teams make sure that their plans always achieve results, even when people leave? Even when competition enters the picture? Even when supplies run out, and even when life and death situations occur? Listen to this week's episode for the answer!
Rank #20: The Secret Of Successful Training
What if you could inshore that every single training program your organization administered actually achieve results? That your people did not leave what they learned at the door? That's exactly what we tackle in this week's episode.