Rank #1: Jim Spitzig, How to Own Your Own Hotels
They also discuss how to keep creative and how to keep pushing yourself so you never rest on your laurels, giving back through charitable efforts and more.
Aug 07 2015
Rank #2: Vantage Hospitality & A Focus on Sustainability
Dec 19 2011
Rank #3: How to Achieve Excellence with Matt Woodruff of HVMG
They talk about creating the ultimate guest experience by imbuing an attitude of excellence in their associates which leads to better customer service. It’s a lot more complicated than just an attitudinal shift by creating the ‘excellence’ mindset. It’s completely different than being ‘good’ and we share how you and you
Aug 17 2015
Rank #4: Extended Stay and Marriott’s Loren Nalewanski
Very informative chat where you are sure to learn much more than expected.
Aug 05 2015
Rank #5: The Leadership Gap with Larry Broughton
We also talk about why grit is so important and how Larry coming from an army Green Beret background shaped the way he does business.
He’s also the founder of yoogozi.com, a site dedicated to making you a better leader.
This is a truly fascinating interview that not only gives insight to an amazing hospitality professional, but provides a great examination of the human condition.
Jul 16 2015
Rank #6: La Quinta CEO Wayne Goldberg
Topic include: The effectiveness of humor in advertising, successfully mastering humor to break through advertising clutter, utilizing microsites to enhance branding, finding the right way to connect with your guest through marketing, debunking the myth of the millennial traveler while also deciphering how to earn their future business as they age, the company’s new Del Sol construction prototype, and most importantly we hear Wayne’s journey to the CEO position and the skills he developed to get him there.
Jul 10 2015
Rank #7: Transforming the Group Meeting Experience
Mind you this is no ordinary hotel, but houses the largest indoor water park in the northeast United States as well as a host of other indoor and outdoor amenities.
So we chat with Michelle about all sorts of topics such as how to attract families to your hotel and what’s hot in group meetings when it comes to a new era of team building events. So much to learn from in this one. Plus, Glenn survived zip lining which was certainly not expected.
Jun 30 2015
Rank #8: Like a G6
Jun 19 2015
Rank #9: WoodSpring Springs To Life
And of course we learn about the genesis of their newest and more upscale brand Woodspring Suites Signature. This is an amazing conversation about brand and consumer behavior evolution you don’t want to miss!
Jun 05 2015
Rank #10: Best Western’s Miami Vib
In fact he has Ron Pohl, SVP Brand Management; Mike Muir, VP North American Development and the developer of the first ever vib Richard Morello of Rebuild Miami Edgewater.
Miami is a great place for the brand to debut and we get into all the specifics of the brand and why Rebuild Miami Edgewater has confidence this brand will deliver strong returns.
May 29 2015
Rank #11: Train, Train and Train Again
In fact, he started HM Bookstore (www.hmbookstore.com) to give hoteliers the tools they need for success. They have amazing materials hoteliers can use to make sure their employees are the best at what they do.
He’s joined by Pamela Barnhill, president and COO of InnSuites Hospitality Trust (NYSE: IHT) with 2 divisions, InnSuites Hotels & Suites which is her Owner/Operator group and InnDependent Boutique Collection (www.ibchotels.com), a group of 20,000 independent hotels. Pamela is not only a strong believer in training and customer service but also uses HM Bookstore with her team.
The two groups have a new partnership, which they discuss too.
Apr 27 2015
Rank #12: Del Sol Rises at La Quinta
Apr 08 2015
Rank #13: This and That
Mar 30 2015
Rank #14: Gettys Gets It
Feb 13 2015
Rank #15: Hilton Garden Inn Going Global
First up is Jim Holthauser, EVP Global Brands for Hilton Worldwide. Jim also happens to be one of Glenn’s all-time favorite industry people and they have a great conversation on the state of travel today and how Hilton wants to overall up the experience quotient at its hotels through technology. It’s all about turning a transaction business into an experiential one.
Then Glenn speaks with Mark Nogal, Regional Head, Focused Service Brand Management Europe, Middle East & Africa about Hilton Garden Inn expanding around the world. But even cooler is they chat about cultural differences that must be recognized as brands like HGI expand around the world. Great lesson and a fun listen too.
Jan 16 2015
Rank #16: Hard Rock Making Rocking Changes
Management fell, ownership changed a couple of times, management changed up again and now the property is looking to get its mojo back. Their execs are looking to become the champion of cool once again in Sin City. They’re already doing it with cool residencies such as Kiss, but there are many massive changes in store for this modern classic. . Since we recorded this interview the property announced a Journey residency this spring. Let’s get some tickets and meet up there!
Scott shares how he sees the future of the property, how it’s going to make its core 45 year old plus clientele happy and how Hard Rock will again rule in Las Vegas. You’re going to love this interview because it’s honest and really shows these guys have the knowledge, wherewithal and gumption to make this property, well, Rock!
Jan 09 2015
Rank #17: Trend Forward Food & Elizabeth Blau
She just reopened the famed Rainbow Room in NYC, and worked with many major hotel companies like Marriott and Ritz-Carlton and bigboy food chains like TGIFridays and IHOP.
The show focuses on her story, current food trends and empowering you all out there how to make more money from your food. This show is a can’t miss experience and perfect to play at your holiday party. Christmas carols can wait!
Dec 17 2014
Rank #18: The Golden Steer and Old School Las Vegas
We’re also joined by Kevin Ball, who’s not just Corp. VP - Purchasing & Strategic Sourcing with American Casino & Entertainment Properties (you know the Stratosphere, right? It’s these guys) but also a huge fan. Then Bruce Ford of Lodging econometrics joins and everyone discusses what is right and wrong with modern Las Vegas and what the future beholds.
Nov 07 2014
Rank #19: MGM Resorts and the Future of the Conference Business
Really fun and fast paced conversation you’re guaranteed to love.
Oct 03 2014
Rank #20: The Death of Atlantic City - As We’ve Known It
So we examine what went wrong and how they should have taken a page from Las Vegas, a gaming town that continually and expertly reinvents itself.
Sep 22 2014