Rank #1: Julie Zhuo, VP of Product Design at Facebook
Rank #2: Andrew Chen, General Partner at Andreessen Horowitz
What do Dropbox, Uber, AngelList, Front, Gusto and Boba Guys have in common? All have benefited from the sage advice of growth expert Andrew Chen. Now a General Partner at Andreessen Horowitz, Andrew shares his latest thinking on viral growth, user acquisition, "The Law of Shitty Clickthroughs" and more.
Rank #3: Riley Newman, Head Of Data Science At Airbnb
Rank #4: Paul Adams, VP of Product at Intercom
Rank #5: Erika Hall, Director of Strategy at Mule Design
Rank #6: Lessons in product: Julie Zhuo, Jason Fried, Michael Pryor and more
Rank #7: Elizabeth McGuane, Content Strategy Lead At Intercom
Rank #8: Ilya Fushman, General Partner at Index Ventures
Rank #9: Intercom on Product: The principles behind how we build
In this episode Des Traynor and Paul Adams discuss the principles upon which we've built our product, and indeed our business, here at Intercom. They talk about the value of having a clearly defined set of principles and how they can become the foundation for cohesive decision making.
Rank #10: Matt Hodges, Senior Director of Marketing at Intercom
Rank #11: Darragh Curran, VP of Engineering at Intercom
Rank #12: Margaret Gould Stewart, Director of Product Design at Facebook
Rank #13: HubSpot’s Kieran Flanagan on product-led growth
Kieran Flanagan joined HubSpot in 2013 with the mandate to grow the company internationally. Now, as VP of Marketing and Growth, he’s developed a product-led growth strategy that’s resulted in 100% of the company’s revenue coming from demand generation. Kieran speaks to Intercom’s Amanda Connolly about everything from how to determine when product-led growth is right for your company to measuring growth with your North Star metric.
Rank #14: Jenna Crane, Product Marketing Lead at Dropbox Paper
Whether you’re at a brand-new startup, or launching a fresh offering under the umbrella of a name brand, you only get one chance to make a first impression with your product. Jenna Crane, product marketing lead for Dropbox Paper, shares why alignment with the product team from day one and a laser focus on user research are key to successfully bringing a new offering to market.
Rank #15: Tony Ulwick, founder of innovation consulting firm Strategyn
Rank #16: Jeff Vincent, Product At Wistia
Rank #17: David Skok on the metrics every SaaS company should be tracking
Matrix Partners' David Skok joins the Inside Intercom podcast to discuss why metrics are so important to SaaS companies today, what he looks for in early stage investments and why product-market fit is only one part of the puzzle.
Rank #18: How to run less software, featuring Intercom's Rich Archbold
In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software push against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich Archbold, Senior Director of Engineering at Intercom, explains all.
Rank #19: Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving
As Intercom grew from 15 people to over 500, our VP of Product Paul Adams started to notice a pattern in the product and team issues he was dealing with. The pattern was this: You realize something’s broken, you try to fix it, you over-correct, and finally you find balance. Paul shares how he tried to break this pattern at the 2017 Inside Intercom World Tour.
Rank #20: Emmet Connolly, Director of Product Design at Intercom
Following an eight-year run at Google, where he designed Google Flights and co-founded Android Wear, Emmet Connolly joined Intercom as Director of Product Design in October 2014. In this chat with Intercom's John Collins, Emmet shares how he's evolved the way his team works as its grown, the importance of our design system in that process, how that system serves the product team as a whole, and much more.