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The Independent Adjuster Podcast (IA Path)

Updated about 15 hours ago

Business
Education
Careers
How To
Read more

The IA Path Podcast is the home for current and future auto damage appraisers and catastrophic auto hail adjusters.

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The IA Path Podcast is the home for current and future auto damage appraisers and catastrophic auto hail adjusters.

iTunes Ratings

27 Ratings
Average Ratings
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Owner Autocraft Appraisal

By dbarnett23 - Jun 01 2019
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Excellent informative podcast!

Great info

By Cratt18 - Mar 18 2018
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Great info for people interested in becoming an IA. Thanks and keep it up!

iTunes Ratings

27 Ratings
Average Ratings
27
0
0
0
0

Owner Autocraft Appraisal

By dbarnett23 - Jun 01 2019
Read more
Excellent informative podcast!

Great info

By Cratt18 - Mar 18 2018
Read more
Great info for people interested in becoming an IA. Thanks and keep it up!
Cover image of The Independent Adjuster Podcast (IA Path)

The Independent Adjuster Podcast (IA Path)

Updated about 15 hours ago

Read more

The IA Path Podcast is the home for current and future auto damage appraisers and catastrophic auto hail adjusters.

Rank #1: IA 49 - "Mr. ACD" and the Future of the Claims Industry

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Hear why now is a great time to become an independent adjuster, learn how to expand your book of business, and hear how to stay relevant in the industry with CEO and industry leader Ernie Bray. Ernie is the CEO of 6-time Inc 5000 winner ACD. (Auto Claims Direct)

"Mr. ACD", Ernie Bray shares his IA story and discusses the future of the claims industry with IA Path's Chris Stanley.

Name - Ernie Bray

Company - ACD or Auto Claims Direct

Location - Carlsbad, CA

Superpower - Business Development

Contact - ACDCorp.com & 888-403-4223

Podcast Sponsor

AutoForms.co - Total loss forms and Admin information for claims filled out.... instantly. Create your estimates and files in seconds with just an assignment PDF.

Get your free guide to the first 5 Steps to Becoming an Independent Adjuster

Jan 08 2018
35 mins
Play

Rank #2: IA 117 The Secret to Being a First Call Adjuster

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Mathew Allen of AdjusterTV shares with us the secret to being a first call adjuster. Go beyond being just a licensed IA and become the most desired!

Matt shares his best tips, tricks, insights, and some exciting news about a free training opportunity for you!

Name – Mathew Allen

Location – Wherever the RV is parked

Contact - Mathew Allen's LinkedIn Profile

Email: mathew@adjustertv.com

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand

Apr 22 2019
50 mins
Play

Rank #3: IA 110: What Questions Would You Have On Your First Day as an IA

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Today we shadow an IA Path Crash Star/Graduated Student of the Auto Adjuster's Crash Course as they go complete their first claim.

Nervous jitters and questions abound as the learning gets put to the test. Join us for 3 conversations with the IA as he asks questions that come to mind so he can complete his first auto claim,

  • Before his inspection
  • After the inspection
  • After closing the claim

Wish you had this kind of support? Check out IA Path's Auto Adjuster's Crash Course by clicking below.

Auto Adjuster's Crash Course & Certification

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand

Feb 18 2019
49 mins
Play

Rank #4: IA 87: 10 Signs You Should Invest in Becoming an Independent Adjuster

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Hey It’s Chris Stanley and welcome to the independent adjusting podcast. Today’s episode is all about knowing whether you personally as an individual should invest in becoming an independent adjuster.

maybe you aren’t sure if you should invest in becoming an independent adjuster. There can be a lot of time and money invested into being an independent adjuster. So I’m going to give you ten things that I thought of that could be signs you are ready to invest in becoming an independent adjuster.

If you are meeting most of the following criteria, then you may be poised to make a run at having a career in independent adjusting.

This episode of the Independent Adjuster Podcast is sponsored by ACD a top independent auto appraisal company. Email them at Network@ACDCorp.com They want to work with you if you have what it takes, but do you? That is the point of this very episode.

1.      You Want to Own Your Own Business

Many people don’t realize it, but as an independent adjuster you are creating your own business. If you don’t have the ambition or want the responsibility of owning a business it could be a big hurdle to overcame in your journey.

You are a 1099 contractor for most companies and that means you are responsible for taxes, accounting, invoicing, revenue, profit, and other not fun words that we must use as business owners.

 

2.      You Have Initiative

Taking initiative and being a self-starter is one of the biggest requirements of being an independent adjuster. You don’t have bosses checking your cubicle every few minutes to make sure you are doing what needs to be done. There isn’t a daily pow wow with the team to check the progress of the project.

Look through your past have you started doing things that needed to be done even if there was no direct monetary gain from the project? If you have the get it done bug you’ll be far more likely to be successful as an independent adjuster.

 

3.      You are Passionate

Enjoying your job is always a good thing, but do you have passion for becoming an adjuster, or do you have passion for any career task that you determine to take on? Being passive and lackluster in attitude and energy can be a recipe for failure.

Starting as an independent adjuster is much like being an entrepreneur, you can’t expect to have overnight success. This can make it financially, mentally, and emotionally difficult to push through the tough times if you aren’t passionate about the career you are pursuing.

 

4.      Your Spouse is Annoyed at How Much You Talk About…

My poor wife has had to endure many career shifts, crazy ideas, and my obsession of whatever I was tackling. There is really no other word that accurately describes what it takes to enter a new and highly competitive industry.

If your spouse is jealous of how much time you are spending on researching, training, & pursuing your career in independent adjusting, you may be on the path to success…… and marriage counseling.

Make sure you buy some roses for the wife or bring a 6 pack home for your husband the next time you have to take a Crash Course class with me, because I won’t be going to counseling…. again. YOU CAN’T MAKE ME!

 

5.      You Work Hard

We all think that we are hard workers, but it just isn’t the case. Most of the work force when looked at objectively is giving a slack performance when compared to the superstars of their respective fields.

The people who excel at ____ (fill in the blank job) typically are excelling not because they have a special talent, but because they work harder.

When I worked at Wal-Mart Distribution I was the short, overweight, no muscles 5ft 8 young man, when compared to other workers who appeared to be lifetime members to Golds Gym, I should have been the bottom producer. Yet, I was able to set records in my department because I worked HARDER and SMARTER.

When you determine your own success, you must give it your all and put in the hard work to become the successful independent adjuster you want to become.

 

6.       Won’t Take “No” for an Answer

If you give up easy, then give up now! Becoming an independent adjuster is a challenge and you will hear no or even worse hear nothing many times before you hear, “YES!” or “You are DEPLOYED!”.

With red tape in the insurance industry, long term runaways to getting on rosters, and a lot of training and networking you’ll need to do, it will be a test of your resilience and patience. Get ready for big rewards when you get the “YES!”, but be even more ready to hear no and not accept it.

If you keep hearing no when applying for companies download my 101 Adjusting Rosters by clicking HERE so you can hear no for a long time before your run out of companies to contact.

 

7.      You Love Helping Others

Being an independent adjuster is about helping individuals and families get back on their feet after a traumatic event. Whether they’ve damaged their car or lost their house in a flood, these people need help.

If you haven’t learned to enjoy helping others, then you may NOT enjoy being an independent adjuster. You’ll constantly be looking to shortcut the most important part of your job, connecting with the people involved.

Yes, many people become an IA (independent adjuster) because they want to make money, but if that is all that is driving you then drive yourself onto another career, because you will likely not find success with that motivation.

Don’t believe me? This principle applies to not just adjusting, but to insurance in general. Checkout the articles on INSNerds.com section of “Why I love Insurance” and I’d challenge you to see a single person mentioning money as why they love working in insurance.

 

8.      You Have People Skills

I can imagine an adjuster who sits in a cubicle all day, talks on the phone like those DRY EYES commercials and stamps “Deny” on papers that are placed in front of them, but my imagination and the reality of what it will be like for you as an independent adjuster are incompatible.

Your entire job is based on a single word, “communication.” Which is laughable because I say jokingly I am the worst 1 on 1 communicator on the planet, which is my exaggerated way of saying I still need to work on my skillset.

As an adjuster you must adjust the owner’s expectations by communicating the claims process, you must communicate the damages you observed through an estimate, and you must communicate your thoughts on the entire loss through your summary/appraisal report.

If you don’t get along with people, then they probably won’t get along with you as an independent adjuster.

 

9.      You Have Margin

In a quote from the book Margin: Restoring Emotional, Physical, Financial, and Time Reserves to Overloaded Lives, Richard Swenson, M.D. describes margin like this:

“Margin is the space between our load and our limits. It is the amount allowed beyond that which is needed. It is something held in reserve for contingencies or unanticipated situations. Margin is the gap between rest and exhaustion, the space between breathing freely and suffocating.”

If you don’t have margin in your life then a big part of your journey to becoming an IA needs to be learning how to create margin. There is an excellent article by Michael Hyatt on this matter and obviously the book quoted above would be great for you to read as well.

Margin is important as an independent adjuster, because we are dealing with catastrophes on large and small scales and need emotional and mental margin to handle the stress. We are also business owners and a business with no financial margin is a business ready to collapse at the first moment things go wrong. (and they will!)

You will be investing a large chunk of time into training and if you don’t have space in your life it may come crumbling down around you.

 

10.  You Have Computer Skills

This is probably the most intimidating for people, but don’t close the screen and go back to working at your old job just yet. This is the least important of the 10 things listed, but if you already have strong computer skills and are comfortable at a computer you are at a huge advantage.

If you are not computer savvy you can acquire these skills, but you must also have many of the qualities listed above to push through the hard work with passion and not find yourself unable to perform a job due to lack of computer knowledge.

Now I hope that this list helps you better understand what it takes to become a successful independent adjuster and be better prepared for your journey.

If you need help getting started and don’t know what your next step in the journey should be, feel free to schedule a 15-minute Q&A Call with me and I’d be happy to give you custom advice on how to get started. You can schedule a time with me by clicking HERE.

Remember to Claim Your Life & Your Future, It Starts NOW!

Your Guide, Chris Stanley

Aug 10 2018
12 mins
Play

Rank #5: IA 33 (Interview) How to Transition from Auto to Property as a Catastrophic Adjuster

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Today on episode 33 Chris interviews Jason Heenan, co-owner of Royal Adjusting Services and the host of the Adjuster Talks podcast.

Jason gives good advice on how to transition from auto to property as a catastrophic adjuster. A lot of good information for anyone wanting to get into the property catastrophe arena.

Connect to Jason by finding him on Facebook

https://www.facebook.com/jason.heenan.7

or LinkedIn

https://www.linkedin.com/in/jason-heenan-b389012a/

This episode is brought to you by Livegenic, check out their software and new automatic measurements by visiting Livegenic.com

Also check out HailAdjustersPlaybook.com and on Tuesday May 2nd get the Hail Adjuster's Playbook ebook on Amazon.

May 01 2017
24 mins
Play

Rank #6: IA 106: Ernie Bray and How to Separate Yourself From Everyone Else

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Today we are talking with the CEO of ACD, Ernie Bray. Ernie is joining us for the second time on the podcast to discuss how YOU can separate yourself from the rest of the IA's in the industry.

We discuss networking, workflows, outreach, quality and MORE! Ernie tells you exactly what he and his team are looking for. Since they are one of the largest independent appraisal companies in the industry maybe we should pay attention!

Name - Ernie Bray

Company - ACD or Auto Claims Direct

Location - Carlsbad, CA

Superpower - Business Development

Contact - ACDCorp.com & 888-403-4223

Get your FREE copy of Chris' #1 Best Selling book the Independent Adjuster's Playbook at IAPlaybook.com

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand what type of claims you are working then you should check out ACD.

Jan 28 2019
40 mins
Play

Rank #7: IA 125: How Long Does it Take to Become an Independent Adjuster

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I get the question all the time, "How long does it take to become an independent adjuster." Most new IA's UNDERESTIMATE how long it will take and how much it will cost to get started.

These wrong expectations RUIN a potentially great career in adjusting because great people become frustrated and leave our industry. I'm going to tell you the best case scenario timeline of how long it'd take and how much it'll cost.

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand then you should checkout ACD.

Jun 24 2019
11 mins
Play

Rank #8: IA Thought: Quit Standing and Waiting Behind the Door of Opportunity, Its Time to Break It Down

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Chris gets excited and lays it out there telling you to quit waiting around for work to come to you... go get it!

Jun 10 2017
4 mins
Play

Rank #9: How to Add Heavy Truck and Trailer Claims to Your Business

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Have you ever felt threatened by our industry changing?

You know as an auto damage appraiser and adjuster with the photo apps, technology and owners taking photos of their own vehicle, its changing, and even eliminating some jobs, it can be scary.

My name is Chris Stanley and I think it’s time we added a new revenue stream to your business, heavy truck and trailer claims.

Apr 23 2018
3 mins
Play

Rank #10: IA 25: 5 Reasons You Won't Make It As a Catastrophic Adjuster

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Listen as Chris shares the 5 reasons catastrophic adjusters don't make it and what you can do to avoid those pitfalls. 

This episode is brought to you by Livegenic "See What the Customer Sees"

See it at IAPath.com/Livegenic

5 Reasons You Won't Make It as a Catastrophic Adjuster

1. You Don't Have Startup Cash

2. You Have Wrong Expectations

3. You are Waiting for the Lottery Ticket

4. You Won't Survive the Valley's

5. You're Not Controlling Your Expenses

Need a financial fresh start? Need help with your finances?

Visit MooreMoneyStrategies.com

Get on AR Direct's catastrophe roster & score a catastrophe deployment with IAPath's new class "Hail Score". Visit IAPath.com

Jan 30 2017
23 mins
Play

Rank #11: IA 26 How Technology is Making Adjusters More Valuable

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Chris talks about how technology is making adjusters more valuable. Many adjusters are unaware of the amazing opportunity right in front of them

Feb 06 2017
22 mins
Play

Rank #12: IA 133:: When to Get Estimating Software

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When should you purchase estimating software? That is a great question and one that most new IA's wonder. 

Today on the podcast Chris Stanley discusses WHEN is the right time to get the software. There is no "perfect" answer for everyone, but some good rules of thumb to follow. This applies to auto or property estimating software, Xactimate, Audatex, or CCC One.

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand then you should checkout ACD. Email them at Network@acdcorp.com

Aug 05 2019
12 mins
Play

Rank #13: IA 41: The Number One Way to Improve Your Estimates as a Claims Adjuster

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We all know you should learn from your mistakes... right? Well sometimes the mistakes we make are not as obvious in the claims adjusting world and the feedback loop leaves something strong to be desired, but the answer of how to improve your claims may be right under your nose.

Chris covers the best way he believes you can improve your writing and confidence as a writer in episode 41 of the Independent Adjuster Podcast.

Interested in becoming an Auto Damage Appraiser? Check out Crash Course and learn how to be an independent auto damage appraiser or adjuster in 30 days or less at AutoCrashCourse.com

Want to become a catastrophic adjuster? Get our free guide, "5 Steps to Becoming a Catastrophic Adjuster," by visiting IAPath.com

Today's Show is sponsored by Livegenic. Find out more about Livegenic by visiting IAPath.com/Livegenic

Jul 12 2017
13 mins
Play

Rank #14: IA 24: How to Become an Auto Damage Appraiser or Adjuster

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In this episode Chris walks you through how to become an auto damage appraiser or adjuster and how to earn a paycheck.

Also, he name drops a few companies that will give you a shot even though you don't have experience.

If you are serious about wanting to become an auto damage appraiser or adjuster visit IAPath.com to sign up for the "Learn to Be an IA" Online Course.

Today's episode was brought to you by Badger Mapping. Click for a free 2-month free trial!

Jan 23 2017
24 mins
Play

Rank #15: IA 86: Turncoat - Leaked Secrets of How Staff Adjusters Transition to Independent Adjusting

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On this episode we have a triple agent in our midst. Luis Camacho shares with us how an insurance agent turns staff adjuster, and then can transition to independent adjusting.

Luis is in his first month of being an independent adjuster, but has many years as a staff auto adjuster under his belt. If you have ever wondered if you could transition from staff to independent adjusting then this episode is for you.

Name – Luis Camacho

Company – Cam Claims Services

Location – Amarillo, Texas

Superpower – Attitude

Contact – Luis' LinkedIn Profile

Luis.Camacho.ccs@gmail.com

Get 101+ Adjusting Rosters by visiting IAAdvantage.co

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand what type of claims you are working then you should check out ACD.

Aug 06 2018
39 mins
Play

Rank #16: IA 44: Auto Damage Estimating Software - Audatex vs CCC One

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In this episode Chris breaks down how he feels about each software in the different categories that actually affect his day to day work. 

We all have to use an estimating system to write our estimates and it can make or break you as an adjuster. Make a wise decision that will help you in your journey.

Aug 08 2017
26 mins
Play

Rank #17: IA 57: "Boss" Ryan Hampton Talks About Putting Family First

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Ryan Hampton , "Boss," is quickly becoming the father of the ever growing PDR family. Unlike the mafia "bosses" of old Ryan may be the nicest person you'll ever meet.

Hear Ryan share his story, his regrets, his purpose, and passion. Ryan shares how putting family first is the key to a successful career and satisfying life.

Now it's time to call and to talk with Ryan Hampton, the PDR "Boss."

Name – Ryan Hampton

Company – 300

Location – St. Louis, MO

Superpower – Connection

Contact – Ryan Hampton LinkedIn Profile

Ryan@the300Advantage.com Cell: 636-734-5470

PDRMobile.com

Podcast Sponsor

LeagueofIAs.com – Unlock your adjusting superpowers with over $2000 in training, tools, and discounts for $50/month.

Get your free guide to the first 5 Steps to Becoming an Independent Adjuster

Mar 26 2018
33 mins
Play

Rank #18: IA 37: 5 Big Takeaways from "Insuring Tomorrow"

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Chris gives his takeaways from the new groundbreaking book in the insurance industry, Insuring Tomorrow by Tony Canas and Carly Burnham.

Get the book by visiting INSNerds.com or searching on Amazon.

Learn how to be a catastrophic auto adjuster with Hail Score

Todays Episode is brought to you by Livegenic

Check out Livegenic's full suite of real-time collaboration tools to help you streamline your loss documentation at IAPath.com/Livegenic

5 Takeaways from Insuring Tomorrow

1. There is a need for talent in the insurance industry

2. The insurance industry is stuck in it's old ways (surprise)

3. The insurance industry is HUGE!

4. I'm not crazy, I'm a millennial

5. There is hope, and I need to do more

Insuring Tomorrow Book Description from Amazon

For several years, the Property Casualty Insurance Industry has been talking about a "looming talent crisis". Today, crisis is no longer looming, it's very much here. The average age of an insurance professional is around 60 years old and the number of insurance pros over 55 has increased by 74% in the decade before 2012. Making things worse insurance has a bad reputation in society and only 4% of Millennials report having an interest in working in the industry. In the last few years we have been hiring thousands of Millennials, but we haven't done a good job of engaging then and retaining them in the industry. This is your guidebook to not only keep your Millennials but grow them and help them fall in love with the insurance industry.

Jun 07 2017
24 mins
Play

Rank #19: IA 128: 10 Apps Every IA Should Have on Their Phone

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As modern day Americans, we live and die by our phones, but as independent adjusters what apps should be using to make our job easier and life better?

Chris Stanley runs down 10 apps he believes every IA should have on their phone.

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand then you should checkout ACD. Email them at Network@acdcorp.com

Jul 08 2019
14 mins
Play

Rank #20: 03 The Pay of an Auto Damage Appraiser

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In episode 3 of the IA Path Podcast we continue to help you answer the question, "Do I want to be an auto appraiser?" Here in part 2, we talk about the different pay that is available whether you work the job as a career, part-time, or as a part of the gig economy.

Oct 22 2016
5 mins
Play

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