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Technology

The Cherryleaf Podcast -

Updated 9 days ago

Technology
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Cherryleaf Ltd.'s podcast on becoming a better technical and business communicator. More info: https://www.cherryleaf.com

Read more

Cherryleaf Ltd.'s podcast on becoming a better technical and business communicator. More info: https://www.cherryleaf.com

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Cover image of The Cherryleaf Podcast -

The Cherryleaf Podcast -

Updated 9 days ago

Read more

Cherryleaf Ltd.'s podcast on becoming a better technical and business communicator. More info: https://www.cherryleaf.com

Rank #1: 62. Looking back on the presentations at The Evolution of TC 2019 conference

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We look back on the presentations at The Evolution of TC 2019 conference. This was held in Sofia, Bulgaria. 

Evolution of TC conference website

Evolution of TC 2019 podcast workshop

rundoc

Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

Jun 20 2019
16 mins
Play

Rank #2: 64. How you could make your Help topics appear at the top of the Search Engines

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We take a deeper look at Schema.org/HowTo, which Google is promoting as the way to get instructional content to appear in the snippets box.

There's a video to accompany this episode:

How you could make your Help topics appear at the top of the Search Engines

More information:

Advanced Technical Communication training course

Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

Jul 18 2019
14 mins
Play

Rank #3: 61. What Skills Will Technical Communicators Need for the Upcoming Years?

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This a practice recording of Ellis' keynote presentation at the Evolution of TC 2019 conference on What Skills Will Technical Communicators Need for the Upcoming Years?

Links:

Evolution of TC

The Future of Techcomm STC video

Di MacDonald “Should I Really Bother Learning to Code?” 

“Design in Tech” reports

Tom Johnson - Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists

Cherryleaf

To contact Cherryleaf: info@cherryleaf.com

Jun 06 2019
36 mins
Play

Rank #4: 59. The benefits of metadata, with Michael Andrews

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We talk to Michael Andrews about metadata, and his new book "No More Silos: Metadata Strategy for Online Publishers".

No More Silos: Metadata Strategy for Online Publishers

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com 

May 09 2019
44 mins
Play

Rank #5: 58. Writing a presentation for a conference

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We look at how to write a slide deck for a presentation. 

Evolution of TC conference

http://technicalcommunicationuk.com/

The Future of Techcomm video by Scott Abel

Different possible presentation structures:

    The recipe
    The map
    The "Lessons I learnt" 
    Nancy Duarte format - how it is, how it will be (politicians) 
    The redemption story - failed but recovered
    “You Are Not Alone” 
    Nine tips
    The list - skill 1, skill 2
    The rhetorical structure

      Overview, scope and definitions, why this is important, your argument, evidence, deal with objections, next point, summary, conclusion
      Create interest, main point, supporting evidence, summary

    The analogy - X does this, what if we see what we do as x
    The hero’s journey - damsel in distress, knight in shining armour, scary dragon
    Round up of experts - comments from others
    Microsoft Sway templates for presentation

Image from Write2Users 2017 conference

The Secret Structure of Great Talks Nancy Duarte Tedx Talk

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com 

Apr 25 2019
28 mins
Play

Rank #6: 57. Word - saint or sinner?

Apr 11 2019
25 mins
Play

Rank #7: 56. Microcontent in Flare - conversation with Mike Hamilton

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In this episode of the Cherryleaf Podcast, we speak to Mike Hamilton about the new microcontent features coming to MadCap Flare. In particular, we discuss chatbots and using microcontent to improve search results.

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com

MadCap Software: www.madcapsoftware.com

Mar 28 2019
42 mins
Play

Rank #8: 55. PDFs - saints or sinners?

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We look at the pros and cons of using PDFs.

PDF to Markdown

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com 

Mar 11 2019
19 mins
Play

Rank #9: 54. British English and American English with Prof. Lynne Murphy

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Lynne Murphy, Professor of Linguistics at the University of Sussex, talks to us about some of the differences between American and British English. We discuss her book "The Prodigal Tongue" and her blog "Separated by a Common Language". 

The Prodigal Tongue (US version)

The Prodigal Tongue (UK version)

Separated by a Common Language Observations on British and American English by an American linguist in the UK

The Brigham Young University Corpus of Contemporary English

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com

Cherryleaf's advanced technical communication course

Feb 20 2019
27 mins
Play

Rank #10: 53. User Experience (UX) with Zoe Rose

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Zoe Rose talks to Ellis about User Experience (UX). 

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com

Sponsored :

MadCap Software product overview

Feb 07 2019
36 mins
Play

Rank #11: 48. Headless CMS - Interview with Simen Svale Skogsrud

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We talk about Headless CMS with Simen Svale Skogsrud, Co-founder/CTO of Sanity.io.

How to deploy a transcription microservice demo video:

https://www.youtube.com/watch?v=8Kl1ySmXGO4

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com

Sponsored :

MadCap Software product overview

Nov 22 2018
26 mins
Play

Rank #12: 45. Review of the TCUK18 Conference

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We look back on the TCUK18 Conference. 

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com

Sponsored :

MadCap Software product overview

Oct 11 2018
30 mins
Play

Rank #14: 41. Single sourcing policies and procedures

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We look at the results from our informal survey into the problems with policies and procedures, and how single sourcing can be applied to these types of documents. 

 Link to video - https://youtu.be/dc3GuGFFFVs

To contact Cherryleaf: info@cherryleaf.com

www.cherryleaf.com 

Aug 16 2018
19 mins
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Rank #15: 40. The evolution of the technical communicator's career

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We bring together some of the themes we've covered in previous podcast episodes to look at where technical communications is heading, and the skills technical communicators will need.

Jim Grey's article

Cherryleaf's technical copywriting training course

Documenting REST APIs course

Flickr image: Lotus Lulu

Aug 02 2018
22 mins
Play

Rank #16: 37. Should technical writers become copywriters?

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We look at the similarities and differences between copywriting and technical writing. With the changes to the Customer Journey, we ask: should technical writers become copywriters?

Links: 

Technical copywriting training course

Technical copywriting writing services

Graham Jones - Are you providing enough detail online?

"The World of the Hero" by P. L. Travers

email: info@cherryleaf.com

Become a better technical communicator by subscribing to the Cherryleaf newsletter

www.cherryleaf.com

Sponsored :

MadWorld Europe 2018 Conference

MadCap Software product overview

Jun 21 2018
24 mins
Play

Rank #17: 36. Creating a developer portal, being Agile, and using Lean. Interview with Stella Crowhurst, Worldpay.

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In this episode, we talk to Stella Crowhurst, Content Strategy Director at ‎Worldpay.

We discuss:

* How Worldpay reduced complexity in the developer experience by combining multiple properties in a single portal.

* How Worldpay uses Lean methods to develop documentation within an Agile development environment. 

* The new tool Worldpay is building in-house that allows to display the API documentation, reference and a sandbox all in one page so that developers can access all the information they need on one screen, speeding up the integration process.

* The way the technical writers work as an API content team in collaboration with the internal development teams.

Links:

Stella's article, Getting started with a Dev Portal

email: info@cherryleaf.com

Become a better technical communicator by subscribing to the Cherryleaf newsletter

www.cherryleaf.com

Sponsored :

MadWorld Europe 2018 Conference

MadCap Software product overview

Jun 07 2018
45 mins
Play

Rank #18: 35. What does the future hold for technical communication?

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This podcast is based on article to be published in CommunicatorCommunicator is the authoritative, award winning, journal for UK technical communicators. 

Each year, Cherryleaf is one of the companies in technical communications that makes predictions for the upcoming 12 months. In this episode, we look further into the future, to see what the future holds for technical communication.

We look at:

    What is likely to stay the same?
    From multichannel to omnichannel
    Augmented and mixed reality
    How do we get from here to there?

Links:

email: info@cherryleaf.com

Become a better technical communicator by subscribing to the Cherryleaf newsletter

www.cherryleaf.com

Sponsored :

MadWorld Europe 2018 Conference

MadCap Software product overview

May 24 2018
25 mins
Play

Rank #19: 33. In conversation with Patrick Calnan

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Apr 27 2018
32 mins
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Rank #20: 31. Topic-based writing: what is it, and why should I care?

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We take a look at topic-based writing.

    What is a topic? 
    Features of topics 
    Why use topics?
    Why not use topics?
    Where can you use it?
    What happens if you don't use them?
    Tools for topic-based writing
    What do you need to know
    Interacting with others

Cherryleaf surveys

Become a better technical communicator by subscribing to the Cherryleaf newsletter

See also:

Mar 28 2018
33 mins
Play

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