Ranked #1
#129 Tips for future-proofing today’s retail
#129 Tips for future-proofing today’s retail
Retail expert James Mullan, formerly SVP and Head of US Business at UK consultant firm GDR Creative Intelligence, descri... Read more
29 Jul 2019
•
34mins
Ranked #2
#130: 3 elements for creating extraordinary retail experiences
#130: 3 elements for creating extraordinary retail experiences
Jeffrey Rayport, Faculty at the Entrepreneurial Management Unit at Harvard Business School sees established legacy retai... Read more
5 Aug 2019
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26mins
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Ranked #3
#23 Scott Galloway predicts the future of retail
#23 Scott Galloway predicts the future of retail
NYU Clinical Professor of Marketing Scott Galloway’s new book explores the big four companies in retail and tech today, ... Read more
9 Oct 2017
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Ranked #4
#157 NRF Innovation Lab highlights and the future of AI in retail
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#34 Retail industry predictions for 2018
#34 Retail industry predictions for 2018
STORES Magazine Editor Susan Reda believes that 2017 was one of the most transformative periods of retail we’ve seen in ... Read more
26 Dec 2017
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Ranked #6
#47 A new kind of customer: What’s driving retail evolution
#47 A new kind of customer: What’s driving retail evolution
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#70 Lululemon athletica: The intersection of business and technology
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Julie Averill has been at lululemon athletica for just over a year and is still impressed by how innovative and entrepre... Read more
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#8 The future of the retail store
#8 The future of the retail store
Bluemercury has 140 stores across the United States and is opening three new locations every week. On this episode, co-f... Read more
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Ranked #9
#120 Sephora’s winning customer experience formula
#120 Sephora’s winning customer experience formula
“Stores are a powerful way to bring experiences to life for people,” says Sephora EVP of Omni Retail Mary Beth Laughton.... Read more
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Ranked #10
#59 The new normal: How retailers continue to evolve
#59 The new normal: How retailers continue to evolve
Forrester Retail Analyst Sucharita Kodali knows a thing or two about how the retail industry has evolved over the years.... Read more
21 May 2018
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Ranked #11
#108 Nordstrom sets the standard for customer experience. Again and again.
#108 Nordstrom sets the standard for customer experience. Again and again.
Nordstrom is known for offering a great customer experience, and they manage to continue offering exceptional experience... Read more
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#150 The state of retail leading into 2020
#150 The state of retail leading into 2020
National Retail Federation President and CEO Matthew Shay looks back on why 2019 was a great year for retail and looks f... Read more
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#66 Millennial parents shop differently than other parents
#66 Millennial parents shop differently than other parents
In the Spring 2018 Consumer View report, NRF takes a look at how millennial parents, now ages 24-37, are shopping diffe... Read more
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#111 Poshmark challenges the norms of traditional retail
#111 Poshmark challenges the norms of traditional retail
Social network's ability to connect and influence people's behavior is powerful. In the case of Poshmark, it's not only ... Read more
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#147 2020 retail industry trend forecast
#147 2020 retail industry trend forecast
Re-commerce, experiences and CBD ... oh my! In this episode, we look ahead to 2020 with Susan Reda, editor of NRF’s STOR... Read more
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#37 How West Elm syncs the in-store and digital experiences
#37 How West Elm syncs the in-store and digital experiences
Luke Chatelain began his career as a molecular biologist and is now West Elm’s vice president of innovation. In this epi... Read more
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Ranked #17
#56 How Warby Parker and STORY approach innovation
#56 How Warby Parker and STORY approach innovation
What do Warby Parker and STORY have in common? Entrepreneurs with a keen eye for innovation. Warby Parker’s Neil Blument... Read more
30 Apr 2018
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#77 Retail trends that will gain traction in 2019
#77 Retail trends that will gain traction in 2019
The retail industry loves to talk trends, but SapientRazorfish’s Jason “Retailgeek” Goldberg says that many are overhype... Read more
20 Sep 2018
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22mins
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#97 Convenience, culture and curation: Innovations that transform retail
#97 Convenience, culture and curation: Innovations that transform retail
The retail store is transforming, and innovation means opportunity and change. Oliver Chen covers retail for Cowen and C... Read more
7 Jan 2019
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Ranked #20
#43 Using data to shape the shopping journey
#43 Using data to shape the shopping journey
With all the new advancements in retail technology, it’s important for retailers to know how it applies to their busines... Read more
7 Feb 2018
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20mins
