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Reinventing Retail

Updated 12 days ago

Technology
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We take a look at the retail industry's future through interviews that explore emerging retail technology, shifting consumer demands, and the increasing importance of the shopper experience.

Read more

We take a look at the retail industry's future through interviews that explore emerging retail technology, shifting consumer demands, and the increasing importance of the shopper experience.

iTunes Ratings

13 Ratings
Average Ratings
12
0
0
0
1

iTunes Ratings

13 Ratings
Average Ratings
12
0
0
0
1
Cover image of Reinventing Retail

Reinventing Retail

Updated 12 days ago

Read more

We take a look at the retail industry's future through interviews that explore emerging retail technology, shifting consumer demands, and the increasing importance of the shopper experience.

Rank #1: Reinventing Retail 34: Omni-Channel Retail: The Plight of the Store Associate?

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In this episode, we’re joined by David Hogg, Sr. Principal Consultant for Converged Commerce at Infor, to discuss retail’s evolution from multi-channel to omni-channel. And while customers enjoy omni-channel shopping experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of the retail store associate is getting more and more complicated. To keep up, retailers need to equip those employees with software that makes their jobs easier and more efficient. David’s solution? Converged Commerce.

Jan 04 2019
10 mins
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Rank #2: Reinventing Retail 46: #NoFilter: Authentic Videos are the Future of Experiential Retail

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We’re joined by Dave Dabbah of Agora.io, an API platform that’s bringing peer-to-peer video to retailers and fashion brands. To date, retailers have been cautious with live product broadcasts, but a wealth of opportunity exists to connect with customers, build their brands, and significantly increase sales with authentic video content. From combining influencers with real life people trying products to gamification and interactive broadcasting, brands should be looking to authentic video content as they move into the future of retail.

Jul 26 2019
14 mins
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Rank #3: Reinventing Retail 45: Giving Customers the Velvet Rope Treatment

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Today's customers are bombarded by offers from a wide range of companies that want their business. But when offers are targeted and truly exclusive - delivered with pinpoint accuracy to ideal buyers - they can stand out from competing offers and generate a much greater sense of brand loyalty.

In this episode, we're joined by Sai Koppala and Bill Schneider from SheerID - a marketing solution that helps retailers acquire new customers through gated exclusive offers.

Jul 11 2019
15 mins
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Rank #4: Reinventing Retail 39: What’s keeping retailers up at night?

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In this episode, Infor Retail SVP and GM Corey Tollefson joins Jenny Reese and Josh Calixto to discuss the rise of universal item catalogs, why “coopetition” between retailers is good for business, and what retail executives should be thinking about right now.

Mar 15 2019
19 mins
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Rank #5: Reinventing Retail 18: From Personalization to Prediction

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If retailers aim to achieve personalization at scale, it’s paramount that they not only collect colossal amounts of data – but also that they know what to do with it once they’ve got it. In this episode of Reinventing Retail, Steve White, VP of commerce strategy at SapientRazorfish, reveals why predictive analytics, machine learning, and the aggregation of contextual data are the secret to mass personalization for retail and fashion.

Mar 06 2018
14 mins
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Rank #6: Reinventing Retail 1: Nick Ditmore

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The retail industry is everywhere, and it’s getting more complex by the day. Not just in the way that people go out and shop—but also in the ways people run their shops.   Nick Ditmore, director of UX at Infor Retail, talks to us about how user-centered design is the key to creating successful enterprise retail software.
Jun 03 2016
21 mins
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Rank #7: Reinventing Retail 19: High Tech = More Human: Retail Store Associates are the New Brand Ambassadors

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In this episode of Reinventing Retail, Infor’s Director of Retail Strategy Matt Simonsen discusses the role of the store associate in the Golden Age of Retail, and how smart retailers are using next-gen technology to position and credentialize their staff not just as salespeople—but true brand ambassadors.

Mar 27 2018
11 mins
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Rank #8: Reinventing Retail 5: Melissa Campanelli

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In this episode of Reinventing Retail, Melissa Campanelli of Total Retail fills us in on the advantages of finding “white space” in the retail industry.
Aug 11 2016
35 mins
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Rank #9: Reinventing Retail 14: NRF 2018 Predictions

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NRF 2018 is right around the corner, and we can't wait to see what's waiting for us in NYC this year. Listen to the latest podcast from Reinventing Retail for our predictions of what's to come at Retail's Big Show.

Jan 04 2018
23 mins
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Rank #10: Reinventing Retail 26: It Takes a Village

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In this episode we chat with Tomer Tagrin, CEO and founder of Yotpo: a company out of Tel Aviv that leverages user generated content throughout the buyer journey to increase trust, social proof, and sales.

Jul 18 2018
11 mins
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Rank #11: Reinventing Retail 2: Guy Courtin

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Supply chain guru Guy Courtin sits down with us to discuss one of the retail industry’s most complex processes—and how it’s evolving right before our eyes.
Jun 20 2016
38 mins
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Rank #12: Reinventing Retail 10: NRF 2017 Predictions

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With NRF 2017 drawing near, this podcast explores the trends we expect to see at Retail’s Big Show.
Jan 10 2017
25 mins
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Rank #13: Reinventing Retail 11: The Future of Search

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With so much still unknown about search algorithms and how they’ll affect the retail industry in the future, it’s imperative that retailers start paying attention to the evolution of visual search, voice command technology, and the item attribution strategies to optimize them now.

Apr 13 2017
23 mins
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Rank #14: Reinventing Retail 43: The real MVC

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In this episode, we’re joined by Udayan Bose from NetElixir, a retail search market firm specializing in getting a deeper understanding of consumer behavior and the paths that retail’s Most Valuable Customers (MVCs) take to purchase—helping retailers engage with them in the right time and place to make the most sales.

May 14 2019
13 mins
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Rank #15: Reinventing Retail 44: Protecting the Purchase

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This week on the podcast we chat with Chinedu Eleanya, founder and CEO of Mulberry, a startup that’s transforming the standard warranty industry with plugins and APIs that allow rapid, secure, and real-time solutions for brands to launch, manage, and monetize warranty programs.

Jun 10 2019
10 mins
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