Rank #1: Reinventing Retail 19: High Tech = More Human: Retail Store Associates are the New Brand Ambassadors
In this episode of Reinventing Retail, Infor’s Director of Retail Strategy Matt Simonsen discusses the role of the store associate in the Golden Age of Retail, and how smart retailers are using next-gen technology to position and credentialize their staff not just as salespeople—but true brand ambassadors.
Rank #2: Reinventing Retail 1: Nick Ditmore
The retail industry is everywhere, and it’s getting more complex by the day. Not just in the way that people go out and shop—but also in the ways people run their shops. Nick Ditmore, director of UX at Infor Retail, talks to us about how user-centered design is the key to creating successful enterprise retail software.
Rank #3: Reinventing Retail 11: The Future of Search
With so much still unknown about search algorithms and how they’ll affect the retail industry in the future, it’s imperative that retailers start paying attention to the evolution of visual search, voice command technology, and the item attribution strategies to optimize them now.
Rank #4: Reinventing Retail 18: From Personalization to Prediction
If retailers aim to achieve personalization at scale, it’s paramount that they not only collect colossal amounts of data – but also that they know what to do with it once they’ve got it. In this episode of Reinventing Retail, Steve White, VP of commerce strategy at SapientRazorfish, reveals why predictive analytics, machine learning, and the aggregation of contextual data are the secret to mass personalization for retail and fashion.
Rank #5: Reinventing Retail 2: Guy Courtin
Supply chain guru Guy Courtin sits down with us to discuss one of the retail industry’s most complex processes—and how it’s evolving right before our eyes.
Rank #6: Reinventing Retail 17: Reinventing Retail Ft. Rent The Runway
We sat down with Rent the Runway's Hampton Catlin to discuss the state of the retail industry, and how customer experiences have been transformed by the digital age.
Rank #7: Reinventing Retail 12: Is Amazon a retail monopoly?
Do retailers stand a chance against behemoths with endless aisles, unprecedented budgets, and global reach? Absolutely.
Rank #8: Reinventing Retail 15: The Retail Apocalypse is Nothing More Than Clickbait
NRF's VP of Analytics Mark Mathews discusses the false notion that retail is dead—and explains why we're actually entering a Golden Age of the industry.
Rank #9: Reinventing Retail 3: Richard Wright
Reinventing Retail is a podcast where we take a look at retail’s future through interviews that explore emerging retail technology, shifting consumer demands, and the increasing importance of the shopper experience. In this episode, we talk with Richard Wright, VP of Merchandising Applications for Predictix—and take a closer look at how predictive analytics and machine learning technologies are changing the retail landscape.
Rank #10: Reinventing Retail 23: In Retail, You Get What You Give
In this episode we’re joined by Vineet Chaudhary, co-founder of Trendage, a fashion and technology personalization company enabling 3.5 million users to digitally mix and match clothing using avatars, AI, and a vast product database. We discuss how apps like Trendage are leveling the playing field between retailers and consumers, giving them both the tools and reciprocity to establish a two-way street when it comes to giving up personal data in return for great customer experiences.