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Tell Me Something Good About Retail with Bob Phibbs, the Retail Doctor

Updated 11 days ago

Business
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Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

iTunes Ratings

12 Ratings
Average Ratings
11
1
0
0
0

Great guests

By Wm P - Jun 17 2018
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Great guests, very inspiring stories of people working in retail.

iTunes Ratings

12 Ratings
Average Ratings
11
1
0
0
0

Great guests

By Wm P - Jun 17 2018
Read more
Great guests, very inspiring stories of people working in retail.
Cover image of Tell Me Something Good About Retail with Bob Phibbs, the Retail Doctor

Tell Me Something Good About Retail with Bob Phibbs, the Retail Doctor

Updated 11 days ago

Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

Retail Podcast Episode 221: Martin Lindstrom | Legacy Brands Are Toast

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Bob Phibbs interviews Martin Lindstrom, a Time Magazine Influential 100 Honoree. His books include Buyology - Truth and Lies About Why We Buy, Brandwashed - Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy and his most recent: Small Data: The Tiny Clues that Uncover Huge Trends. He is the resource for hundreds of brands around the world trying to make their brands memorable. 

Jun 21 2019
32 mins
Play

Retail Podcast 220 Luke Kingsnorth, CEO Charles Tyrwhitt | Building a global brand

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Bob Phibbs interviews Luke Kingsnorth, CEO of UK retailer Charles Tyrwhitt on building a family business into a global omnichannel retailer. 

Jun 14 2019
23 mins
Play

Retail Podcast 219: Al Gerrie, CEO Zig Zag | Retail's Dirty Secret: Returns

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Bob Phibbs interviews Al Gerrie, Founder and CEO of ZigZag Global on the challenges of retail returns across the globe, how they vary by country and what his company is doing to make it easier for both consumer and retailer. 

Jun 07 2019
18 mins
Play

Retail Podcast 218: Barrie Brown, CEO Sleep Store | Cleanliness Pays Off

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On this retail podcast Bob Phibbs interviewed Barrie Brown, CEO Sleep Store about his progress up the ranks to running multiple locations and eventually landing in his own single store selling luxury mattresses from $5,000 to $100,000 in Silicon Valley. 

May 31 2019
29 mins
Play

Podcast 217: Mark Fletcher Owner NewsXpress AU | Finding Out That Sarcasm Can Sell

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Bob Phibbs interviewed Mark Fletcher CEO NewsXpress AU on how understanding their Millennial customers led to selling gifts to people who want to make fun of their friends, on franchising and the goal of finding the fun in selling your products in a store.

May 25 2019
27 mins
Play

Podcast 216: Mark Kilens, VP of Content and Community at Drift | The Conversations You Have With Customers

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Bob Phibbs interviewed Mark Kilens, VP of Content and Community at Drift. Mark talked about his early days working at a college bookstore, how to connect future customers to you in realtime, and how to have more conversations through your website. 

May 17 2019
24 mins
Play

Podcast 215: Nitin Mantani, CEO PredictSpring | It's About Transparency And Convenience

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Bob Phibbs interviewed Nitin Mantani, CEO PredictSpring while attending ShopTalk19. Nitin talked about his early days at Google Shopping, how Amazon has mastered commodity commerce, and online customer fatigue. 

May 10 2019
16 mins
Play

Podcast 213: Tammi Ketterman, Ketterman's Jewelers | Customer Triggers Spark Sales

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Bob Phibbs interviewed Tammi Ketterman from Ketterman's Jewelers in Leesburg, Virginia. Tammi talked about the importance of sense triggers, events that produce sales and customer loyalty which in her case includes 326 rum cakes.

May 03 2019
26 mins
Play

Podcast 214: Chris Bossola, CEO Need Supply | The New Luxury Millennial Customer

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Bob Phibbs interviewed Chris Bossola with Need Supply while attending ShopTalk19. Chris talked about the new Millennial luxury customer he serves, their buying habits and starting up a new retail business.

Apr 24 2019
10 mins
Play

Podcast 212: Roy Erez, CEO Loop Commerce | Uncoupling Gifting From Shipping

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Bob Phibbs interviewed Roy Erez, CEO Loop Commerce while attending ShopTalk19. We discussed his experience selling personal computers back in the day and disrupting how commerce thinks about shopping for someone else.

Apr 14 2019
18 mins
Play
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