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Tell Me Something Good About Retail with Bob Phibbs, the Retail Doctor

Updated 11 days ago

Business
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Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

iTunes Ratings

12 Ratings
Average Ratings
11
1
0
0
0

Great guests

By Wm P - Jun 17 2018
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Great guests, very inspiring stories of people working in retail.

iTunes Ratings

12 Ratings
Average Ratings
11
1
0
0
0

Great guests

By Wm P - Jun 17 2018
Read more
Great guests, very inspiring stories of people working in retail.
Cover image of Tell Me Something Good About Retail with Bob Phibbs, the Retail Doctor

Tell Me Something Good About Retail with Bob Phibbs, the Retail Doctor

Updated 11 days ago

Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

Rank #1: Retail Podcast Episode 221: Martin Lindstrom | Legacy Brands Are Toast

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Bob Phibbs interviews Martin Lindstrom, a Time Magazine Influential 100 Honoree. His books include Buyology - Truth and Lies About Why We Buy, Brandwashed - Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy and his most recent: Small Data: The Tiny Clues that Uncover Huge Trends. He is the resource for hundreds of brands around the world trying to make their brands memorable. 

Jun 21 2019
32 mins
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Rank #2: Episode 204 Matt Rhodus, Director & Industry Principal NetSuite | What Are You Arming The Associate With?

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Bob speaks with Matt Rhodus, Director & Industry Principal NetSuite about the new survey we conducted and the trends in retail pointing the way forward for retail in 2019. 

Feb 15 2019
27 mins
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Rank #3: Podcast 214: Chris Bossola, CEO Need Supply | The New Luxury Millennial Customer

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Bob Phibbs interviewed Chris Bossola with Need Supply while attending ShopTalk19. Chris talked about the new Millennial luxury customer he serves, their buying habits and starting up a new retail business.

Apr 24 2019
10 mins
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Rank #4: Podcast Episode 203: Nick Molnar, CEO Afterpay | The Right Work Creates Entrepreneurial Spirit

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Bob interviews 28-yr old Nick Molnar, CEO of Afterpay. After starting in the jewelry business he co-founded a revolutionary reverse layaway program for Millennials now worth over $2 billion in just four short years.

Feb 08 2019
24 mins
Play

Rank #5: Podcast 213: Tammi Ketterman, Ketterman's Jewelers | Customer Triggers Spark Sales

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Bob Phibbs interviewed Tammi Ketterman from Ketterman's Jewelers in Leesburg, Virginia. Tammi talked about the importance of sense triggers, events that produce sales and customer loyalty which in her case includes 326 rum cakes.

May 03 2019
26 mins
Play

Rank #6: Episode 205: Jane Lu, CEO Showpo | Being a Good Business Person Means Being a Good Problem Solver

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Bob interviews Jane Lu founder Showpo on switching gears from finance, starting a business in her parents’ garage in Australia, starting her online fashion brand, Showpo, and her legendary Instagram account as #thelazyCEO 

Feb 22 2019
27 mins
Play

Rank #7: Episode 201: NRF 2019: 3 Takeaways from Retail's Big Show

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Season 2 kicks off as  I speak with Mark Bunny with Ingenico about how to deal with a diner's pet peeve about waiting for a check, Joel Reed CEO, IAM Robots and why there is such a need for robots and I talk data with My Storey-E Co-Founder Idan Sergi about his new app that combines online and offline data for more effective merchandising and selling at the National Retail Federation's Big Show in New York.

Jan 28 2019
18 mins
Play

Rank #8: Podcast Episode 118: Colby Williams, Parengo Coffee | Small Town Retail Rewards

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Latest episode of Bob Phibbs, The Retail Doctor interviewing Colby Williams found of Parengo Coffee as he shares why smaller rural retailers are successful, why he chose to not carry a staple in the south, the power of online reviews and more.
Oct 08 2018
22 mins
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Rank #9: Episode 207: Jonathan Treiber, CEO and Co-Founder RevTrax | Getting People Into Stores

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Bob Phibbs interviews Jonathan Treiber, CEO and Co-Founder, RevTrax . Jonathan talks about how his company gets bodies into stores to make purchases and how he learned at an early age, it's about somebody other than me first.

Mar 09 2019
20 mins
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Rank #10: Podcast Episode 119: Dean Shulman, SVP Brother | Creating A Passionate Network Of Dealers

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Bob Phibbs interviewed Dean Shulman CEO of Brother as he shares how observing his customers helped him have aha moments, the need to partner with your dealer network if you want to be successful and which reviews he always reads and why.
Oct 24 2018
25 mins
Play

Rank #11: Podcast 217: Mark Fletcher Owner NewsXpress AU | Finding Out That Sarcasm Can Sell

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Bob Phibbs interviewed Mark Fletcher CEO NewsXpress AU on how understanding their Millennial customers led to selling gifts to people who want to make fun of their friends, on franchising and the goal of finding the fun in selling your products in a store.

May 25 2019
27 mins
Play

Rank #12: Podcast Episode 123: Hilary Blair, CEO Articulate Real and Clear | The Shifts In Conversation

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Bob Phibbs interviewed Hilary Blair, CEO Articulate Real And Clear on how to prevent misunderstandings with subordinates, how breath and consonants make a big difference when talking with younger co-workers and much more.
Nov 25 2018
30 mins
Play

Rank #13: Episode 101: Tony Drockton, Hammit Handbags | The Impact of Knowing your customer

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Bob Phibbs, the Retail Doctor, sat down at Netsuite18 with Hammitt Handbags' Chief Cheerleader Tony Drockton to learn what it takes to be a successful small business in retail in 2018.
May 11 2018
26 mins
Play

Rank #14: Episode 208: Greg Petro, CEO First Insight | Going To Market Smarter

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Bob Phibbs interviewed Greg Petro, CEO, First Insight at Shoptalk in Las Vegas. Greg talks about how his company helps entrepreneurs go to market quicker - especially with HENRYS -  as well as his early days in retail as a buyer, and how racing cars helps him focus. 

Mar 16 2019
15 mins
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Rank #15: Episode 103: Brian Travilla, Petco | Secrets To Managing Retail Employees

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Brian Travilla, Regional & District Leader at PetCo shares how to have those uncomfortable conversations about attitude, what works to get employees to succeed and his trajectory from working at Montgomery Ward when he was in high school to being responsible for about 1000 associates. He joined me from his office in Chicago.
May 23 2018
27 mins
Play

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