Rank #1: Retail Podcast Episode 221: Martin Lindstrom | Legacy Brands Are Toast
Bob Phibbs interviews Martin Lindstrom, a Time Magazine Influential 100 Honoree. His books include Buyology - Truth and Lies About Why We Buy, Brandwashed - Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy and his most recent: Small Data: The Tiny Clues that Uncover Huge Trends. He is the resource for hundreds of brands around the world trying to make their brands memorable.
Rank #2: Episode 204 Matt Rhodus, Director & Industry Principal NetSuite | What Are You Arming The Associate With?
Bob speaks with Matt Rhodus, Director & Industry Principal NetSuite about the new survey we conducted and the trends in retail pointing the way forward for retail in 2019.
Rank #3: Podcast 214: Chris Bossola, CEO Need Supply | The New Luxury Millennial Customer
Bob Phibbs interviewed Chris Bossola with Need Supply while attending ShopTalk19. Chris talked about the new Millennial luxury customer he serves, their buying habits and starting up a new retail business.
Rank #4: Podcast Episode 203: Nick Molnar, CEO Afterpay | The Right Work Creates Entrepreneurial Spirit
Bob interviews 28-yr old Nick Molnar, CEO of Afterpay. After starting in the jewelry business he co-founded a revolutionary reverse layaway program for Millennials now worth over $2 billion in just four short years.
Rank #5: Podcast 213: Tammi Ketterman, Ketterman's Jewelers | Customer Triggers Spark Sales
Bob Phibbs interviewed Tammi Ketterman from Ketterman's Jewelers in Leesburg, Virginia. Tammi talked about the importance of sense triggers, events that produce sales and customer loyalty which in her case includes 326 rum cakes.
Rank #6: Episode 205: Jane Lu, CEO Showpo | Being a Good Business Person Means Being a Good Problem Solver
Bob interviews Jane Lu founder Showpo on switching gears from finance, starting a business in her parents’ garage in Australia, starting her online fashion brand, Showpo, and her legendary Instagram account as #thelazyCEO
Rank #7: Episode 201: NRF 2019: 3 Takeaways from Retail's Big Show
Season 2 kicks off as I speak with Mark Bunny with Ingenico about how to deal with a diner's pet peeve about waiting for a check, Joel Reed CEO, IAM Robots and why there is such a need for robots and I talk data with My Storey-E Co-Founder Idan Sergi about his new app that combines online and offline data for more effective merchandising and selling at the National Retail Federation's Big Show in New York.
Rank #8: Podcast Episode 118: Colby Williams, Parengo Coffee | Small Town Retail Rewards
Rank #9: Episode 207: Jonathan Treiber, CEO and Co-Founder RevTrax | Getting People Into Stores
Bob Phibbs interviews Jonathan Treiber, CEO and Co-Founder, RevTrax . Jonathan talks about how his company gets bodies into stores to make purchases and how he learned at an early age, it's about somebody other than me first.
Rank #10: Podcast Episode 119: Dean Shulman, SVP Brother | Creating A Passionate Network Of Dealers
Rank #11: Podcast 217: Mark Fletcher Owner NewsXpress AU | Finding Out That Sarcasm Can Sell
Bob Phibbs interviewed Mark Fletcher CEO NewsXpress AU on how understanding their Millennial customers led to selling gifts to people who want to make fun of their friends, on franchising and the goal of finding the fun in selling your products in a store.
Rank #12: Podcast Episode 123: Hilary Blair, CEO Articulate Real and Clear | The Shifts In Conversation
Rank #13: Episode 101: Tony Drockton, Hammit Handbags | The Impact of Knowing your customer
Rank #14: Episode 208: Greg Petro, CEO First Insight | Going To Market Smarter
Bob Phibbs interviewed Greg Petro, CEO, First Insight at Shoptalk in Las Vegas. Greg talks about how his company helps entrepreneurs go to market quicker - especially with HENRYS - as well as his early days in retail as a buyer, and how racing cars helps him focus.