Cover image of Bob Phibbs, The Retail Doctor
(12)
Business

Bob Phibbs, The Retail Doctor

Updated about 1 month ago

Business
Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

iTunes Ratings

12 Ratings
Average Ratings
11
1
0
0
0

iTunes Ratings

12 Ratings
Average Ratings
11
1
0
0
0
Cover image of Bob Phibbs, The Retail Doctor

Bob Phibbs, The Retail Doctor

Updated about 1 month ago

Read more

Bob Phibbs, the Retail Doctor interviews retailers and their suppliers to answer the request, “Tell me something positive about retail.” For tips about competing in brick and mortar retail, listen in to learn about retail sales training, marketing, operations and more.

Rank #1: Episode 209: Joey Pointer, CEO Fleet Feet | Getting Everybody Onboard

Podcast cover
Read more

Bob Phibbs interviewed Joey Pointer, CEO of Fleet Feet who shares an inspiring story what he found one day on a run in the rain and how  their technology partner Volumental has given Fleet Feet's 176 stores an unprecedented ability to fit and sell shoes. He also shares what it takes to change the culture of a retailer.

Mar 22 2019
30 mins
Play

Rank #2: Podcast Episode 123: Hilary Blair, CEO Articulate Real and Clear | The Shifts In Conversation

Podcast cover
Read more
Bob Phibbs interviewed Hilary Blair, CEO Articulate Real And Clear on how to prevent misunderstandings with subordinates, how breath and consonants make a big difference when talking with younger co-workers and much more.
Nov 25 2018
30 mins
Play

Rank #3: Episode 111: Patricia Fripp, CEO & Founder Fripp | Work Smarter, Not Harder

Podcast cover
Read more
Bob Phibbs interviewed Patricia Fripp, past President of the National Speaker's Association,as she shared her journey from in-demand hairstylist in San Francisco and salon owner to speaker, speech coach, and sales trainer. She shared important rules of customer service, owning your own business and saying words that make you sound less-than-professional.
Jul 20 2018
28 mins
Play

Rank #4: Podcast Episode 119: Dean Shulman, SVP Brother | Creating A Passionate Network Of Dealers

Podcast cover
Read more
Bob Phibbs interviewed Dean Shulman CEO of Brother as he shares how observing his customers helped him have aha moments, the need to partner with your dealer network if you want to be successful and which reviews he always reads and why.
Oct 24 2018
25 mins
Play

Rank #5: Episode 201: NRF 2019: 3 Takeaways from Retail's Big Show

Podcast cover
Read more

Season 2 kicks off as  I speak with Mark Bunny with Ingenico about how to deal with a diner's pet peeve about waiting for a check, Joel Reed CEO, IAM Robots and why there is such a need for robots and I talk data with My Storey-E Co-Founder Idan Sergi about his new app that combines online and offline data for more effective merchandising and selling at the National Retail Federation's Big Show in New York.

Jan 28 2019
18 mins
Play

Rank #6: Episode 103: Brian Travilla, Petco | Secrets To Managing Retail Employees

Podcast cover
Read more
Brian Travilla, Regional & District Leader at PetCo shares how to have those uncomfortable conversations about attitude, what works to get employees to succeed and his trajectory from working at Montgomery Ward when he was in high school to being responsible for about 1000 associates. He joined me from his office in Chicago.
May 23 2018
27 mins
Play

Rank #7: Episode 108: Paul LaPonte, Quality Sewing | Finding A Way To Say Yes

Podcast cover
Read more
Bob Phibbs, the Retail Doctor interviews Paul LaPonte, President, Quality Sewing with 13 stores across the state of Washington. Paul shares his sales philosophy that it is all about finding a way to say 'yes,' how a sale does not have a finite limit, and why one store does better than another.
Jun 29 2018
22 mins
Play

Rank #8: Podcast 214: Chris Bossola, CEO Need Supply | The New Luxury Millennial Customer

Podcast cover
Read more

Bob Phibbs interviewed Chris Bossola with Need Supply while attending ShopTalk19. Chris talked about the new Millennial luxury customer he serves, their buying habits and starting up a new retail business.

Apr 24 2019
11 mins
Play

Rank #9: Podcast 212: Roy Erez, CEO Loop Commerce | Uncoupling Gifting From Shipping

Podcast cover
Read more

Bob Phibbs interviewed Roy Erez, CEO Loop Commerce while attending ShopTalk19. We discussed his experience selling personal computers back in the day and disrupting how commerce thinks about shopping for someone else.

Apr 14 2019
19 mins
Play

Rank #10: Episode 210: Apu Gupta, CEO Curalate | Social Commerce Mistakes and Opportunities

Podcast cover
Read more

Bob Phibbs interviewed Apu Gupta, CEO of Curalate who unpacks  the breadth of social commerce activities you need to engage in, the core need of understanding what is the problem that your social post is solving for your consumer, and the dangers of looking at shopping through the lens of last click attribution.

Mar 31 2019
27 mins
Play

Rank #11: Episode 109: Melanie Tillett, Founder Tillets | Building A Vast Online Following

Podcast cover
Read more
Bob Phibbs interviewed Melanie Tillett who, along with her two daughters founded Tippett's in the UK just five years ago. Now with a Facebook following of 50,000, she shares how they've added stores and fans across the world.
Jul 06 2018
29 mins
Play

Rank #12: Episode 105: Patrick and Imelda Bourke | Thriving For 90 years in Retail

Podcast cover
Read more
Patrick Bourke is CEO of his namesake men's clothing stores in Country Clare and his wife Imelda has her own restaurant across the street. I spoke to them about Patrick being the fourth generation owners the day after he received the prestigious Retail Excellence award
Jun 07 2018
31 mins
Play

Rank #13: Podcast Episode 202: Kevin Harwood, VP Technology Outdoor Voices | Don't Be Scared Of A Crisis

Podcast cover
Read more

Bob interviews Kevin Harwood of Outdoor Voices who explains the brand's AR service that encourages shoppers to venture outdoors, how he jumped from agency work to OV and how investing his time early on paid big dividends. 

Feb 05 2019
22 mins
Play

Rank #14: Episode 117: Becky Tyre, Founder Retail Details | A Love For Independent Retail

Podcast cover
Read more
Bob Phibbs interviewed Becky Tyre, Founder and editor of the Retail Details blog and a Contributing Editor at Gifts & Decorative Accessories magazine. She is a shop local advocate and specializes in visual merchandising. She talks about merchandising a pocket of your store that is Instagramable, clutter comes not just from poor buying but also poor fixtures and your need to collaborate with local makers or national companies for unique items that drive margin.
Sep 15 2018
27 mins
Play

Rank #15: Episode 211: Jon and Gila Kurtz, Founders Dog Is Good | Building A Brand From An Idea To Product

Podcast cover
Read more

Bob Phibbs interviewed Jon and Gila Kurtz, founders of Dog Is Good a pet products company based in Los Alamitos, CA. While attending SuiteWorld recently, they discussed taking their brand from concept to product, how they support their brick and mortar retailers, and staying focused on their goals. 

Apr 05 2019
32 mins
Play

Similar Podcasts