Ranked #1
Paco Underhill on Reinventing the Retail Experience [Episode 412]
Paco Underhill on Reinventing the Retail Experience [Episode 412]
This episode is devoted to the future of retail shopping. Learn how reinvention could show up on this episode of Tell Me... Read more
22 May 2020
•
25mins
Ranked #2
Heidi Owen West on Understanding Your Store’s Purpose [Episode 305]
Heidi Owen West on Understanding Your Store’s Purpose [Episode 305]
This episode is devoted to understanding your store’s purpose, aligning your missions and creating a connection with cus... Read more
1 Nov 2019
•
26mins
Ranked #3
Ben Rodier on Relationship Building with Clienteling [Episode 413]
Ben Rodier on Relationship Building with Clienteling [Episode 413]
This episode is devoted to how clienteling is growing. Learn how brick and mortar retailers can bridge online with their... Read more
29 May 2020
•
22mins
Ranked #4
Patricia Fripp, CEO & Founder of Fripp, Says Work Smarter, Not Harder [Episode 111]
Patricia Fripp, CEO & Founder of Fripp, Says Work Smarter, Not Harder [Episode 111]
Bob Phibbs interviewed Patricia Fripp, past President of the National Speaker's Association,as she shared her journey fr... Read more
20 Jul 2018
•
28mins
Ranked #5
Becky Tyre, Founder of Retail Details On A Love For Independent Retail [Episode 117]
Becky Tyre, Founder of Retail Details On A Love For Independent Retail [Episode 117]
Bob Phibbs interviewed Becky Tyre, Founder and editor of the Retail Details blog and a Contributing Editor at Gifts &... Read more
15 Sep 2018
•
27mins
Ranked #6
Martin Lindstrom On Why Legacy Brands Are Toast [Episode 221]
Martin Lindstrom On Why Legacy Brands Are Toast [Episode 221]
Bob Phibbs interviews Martin Lindstrom, a Time Magazine Influential 100 Honoree. His books include Buyology - Truth and ... Read more
21 Jun 2019
•
32mins
Ranked #7
Ralph Simons, CEO of Tane, Says Clients Buy With Their Eyes, Then Their Wallets [Episode 206]
Ralph Simons, CEO of Tane, Says Clients Buy With Their Eyes, Then Their Wallets [Episode 206]
Bob Phibbs interviews Ralph Simons, CEO Tane luxury jewelry in Mexico. Ralph talks about the need for story telling - es... Read more
1 Mar 2019
•
14mins
Ranked #8
Paula Rosenblum On Cracks In Amazon's Grip [Episode 115]
Paula Rosenblum On Cracks In Amazon's Grip [Episode 115]
Bob Phibbs interviews Paula Rosenblum Managing Partner and co-founder of Retail Systems Research. She is well known for ... Read more
31 Aug 2018
•
24mins
Ranked #9
Apu Gupta, CEO of Curalate, On Social Commerce Mistakes and Opportunities [Episode 210]
Apu Gupta, CEO of Curalate, On Social Commerce Mistakes and Opportunities [Episode 210]
Bob Phibbs interviewed Apu Gupta, CEO of Curalate who unpacks the breadth of social commerce activities you need to eng... Read more
31 Mar 2019
•
26mins
Ranked #10
Tony Post, Founder & CEO, On Listening To Your Customers [Episode 110]
Tony Post, Founder & CEO, On Listening To Your Customers [Episode 110]
Bob Phibbs interviews Tony Post, CEO and Founder of Topo Athletic shoes near Boston. He talks about his journey in footw... Read more
13 Jul 2018
•
30mins
Ranked #11
Hilary Blair, CEO of Articulate Real and Clear, On The Shifts In Conversation [Episode 123]
Hilary Blair, CEO of Articulate Real and Clear, On The Shifts In Conversation [Episode 123]
Bob Phibbs interviewed Hilary Blair, CEO Articulate Real And Clear on how to prevent misunderstandings with subordinates... Read more
25 Nov 2018
•
30mins
Ranked #12
Derek O’Carroll on Creating a Retail Culture [Episode 410]
Derek O’Carroll on Creating a Retail Culture [Episode 410]
This episode is devoted to creating a compelling brand concept. Learn how to map out your customers’ journey on this epi... Read more
8 May 2020
•
22mins
Ranked #13
Bill Jackson on 3 Takeaways for Your Specialty Retail Brand [Episode 303]
Bill Jackson on 3 Takeaways for Your Specialty Retail Brand [Episode 303]
This episode is devoted to the fundamentals of your specialty retail brand, focusing on three major takeaways to practic... Read more
18 Oct 2019
•
26mins
Ranked #14
Joey Pointer, CEO of Fleet Feet, On Getting Everybody Onboard [Episode 209]
Joey Pointer, CEO of Fleet Feet, On Getting Everybody Onboard [Episode 209]
Bob Phibbs interviewed Joey Pointer, CEO of Fleet Feet who shares an inspiring story what he found one day on a run in t... Read more
22 Mar 2019
•
30mins
Ranked #15
Kevin Harwood, VP Technology at Outdoor Voices, Says Don't Be Scared Of A Crisis [Episode 202]
Kevin Harwood, VP Technology at Outdoor Voices, Says Don't Be Scared Of A Crisis [Episode 202]
Bob interviews Kevin Harwood of Outdoor Voices who explains the brand's AR service that encourages shoppers to venture o... Read more
5 Feb 2019
•
22mins
Ranked #16
Al Gerrie, CEO of Zig Zag, On Retail's Dirty Secret: Returns [Episode 219]
Al Gerrie, CEO of Zig Zag, On Retail's Dirty Secret: Returns [Episode 219]
Bob Phibbs interviews Al Gerrie, Founder and CEO of ZigZag Global on the challenges of retail returns across the globe, ... Read more
7 Jun 2019
•
18mins
Ranked #17
Jordan and Glenn Edwards On Being Entrepreneurial In Retail [Episode 302]
Jordan and Glenn Edwards On Being Entrepreneurial In Retail [Episode 302]
Jordan and Glenn Edwards discuss the importance of embracing the fundamentals while building your retail business. Learn... Read more
11 Oct 2019
•
26mins
Ranked #18
Ashley Merrill onThe Right Way to Capitalize on Consumer Trend In Retail [Episode 309]
Ashley Merrill onThe Right Way to Capitalize on Consumer Trend In Retail [Episode 309]
This episode is devoted to the right way to capitalize on consumer trends in retail. Learn how functionality and finding... Read more
30 Nov 2019
•
3mins
Ranked #19
Chris Bossola, CEO of Need Supply, On The New Luxury Millennial Customer [Episode 214]
Chris Bossola, CEO of Need Supply, On The New Luxury Millennial Customer [Episode 214]
Bob Phibbs interviewed Chris Bossola with Need Supply while attending ShopTalk19. Chris talked about the new Millennial ... Read more
24 Apr 2019
•
10mins
Ranked #20
Barrie Brown, CEO of Sleep Store, Says Cleanliness Pays Off [Episode 218]
Barrie Brown, CEO of Sleep Store, Says Cleanliness Pays Off [Episode 218]
On this retail podcast Bob Phibbs interviewed Barrie Brown, CEO Sleep Store about his progress up the ranks to running m... Read more
31 May 2019
•
29mins