Rank #1: Introducing Automation Domination: Streamline Your Business
Learn to seamlessly automate your process serving business on a budget. Automating your daily process creates a better workflow to save time and reduce headaches. During this webinar, Michael Reid, owner of Process Server Daily and host of the Process Server Daily Podcast, will take you through the three steps to start automating and the top applications to use.
Rank #2: Website Essentials for the Legal Support Industry
Websites are essential for any business looking to be competitive today and every company, no matter their size, should have a website. In this webinar, learn the basics of what you need in a website and how to get started. We cover design essentials, content standards, technical details, and how to get the most out of your website with links! It will provide you with a foundation to start structuring your website and other marketing materials for a strong brand and online presence.
Madison Markel designs websites, manages content, and creates email marketing campaigns for Lawgical. She assesses process server and private investigators’ online marketing strategies to help create useful information best suited to the legal support industry.
Rank #3: Creating Bulletproof Affidavits
As a professional process server, your affidavit is your ultimate work product. Your customers rely on you to produce legible, professional affidavits that will be accepted by the court. In this webinar Torri will discuss the basics of a properly filling out and creating affidavits.
A process server with over 25 years experience in the industry, Torri Schaffer is also the president and founding member of the Mid Atlantic Association of Professional Process Servers (MAAPPS) and a former board member of the National Association of Professional Process Servers (NAPPS).
Rank #4: Steps to Set Up Your Facebook Business Page
It’s important for all businesses, small, medium, and large, to have a business page on Facebook. If you don’t, you run the risk of someone else creating a page for you and speaking on your behalf. In this webinar, online marketing consultant Kelsey Johnson will walk through the steps of setting up a Facebook page for a business and establish a couple of best practices with managing the page. Don’t worry, it’s easier than you think.
Kelsey Johnson is an online marketing coordinator with ServeNow. She consults process servers and private investigators on marketing online, manages in-house social media accounts, does Google local optimization, and writes one-page websites.
Rank #5: eFiling in CA and Throughout the Nation – Where it Is, Where it Isn’t, and What’s Coming
As Program Manager for One Legal’s Justice Group, Mark works directly with many eFiling court’s project teams, including court management, and so can share his unique perspective. During this session, he will provide updates on eFiling in CA; which courts are eFiling now and which courts will be. In addition, he’ll offer up a high-level overview of what’s happening in other states on the eFiling front.
Rank #6: How Legal is Embracing the Cloud
Attorney and Law Practice Advisor Jared Correia discusses the use of cloud technology in the legal arena. He explains why more legal professionals are embracing cloud–based software — the pros and cons, the cost savings, how vendors (like process servers) are impacted, and the efficiencies that are created.
Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers law firm business management consulting and technology services for solo and small law firms. Red Cave also works with legal institutions and legal–facing corporations to develop programming and content. A former practicing attorney, Jared has been advising lawyers and law firms for over a decade. He is a regular presenter at local, regional, and national events, including ABA TECHSHOW. He regularly contributes to legal publications like the Lawyerist, and he is the host of the podcast "The Legal Toolkit" which is produced by Legal Talk Network.
Rank #7: Process Server Safety: "Think Safety First"
Safety is your responsibility. In this webinar, Process Servers Association of Colorado (PSACO) President Steve Glenn shares his tips and philosophies about process server safety. This presentation covers two key parts: attitude and front door experience. Steve walks through the process of a serve, from pulling up to the house to the time you serve the person or decide that they are not there and leave. This highlights situational awareness, how to put approach a home and put yourself in safety positions, and how to even exit a porch or deal with gated properties.
Steve Glenn co-founded and has served as the Process Server Association of Colorado President since 2009. He created the PSACO Certification Course, authored the Process Servers Reference Manual and sat on the Colorado Supreme Court Civil Rule sub-committee. Before his career in legal support services, Steve served in the US Navy for 8 years then went on to a 22 year career in sales.
Rank #8: Optimizing Your Process Serving Firm with Modern Technology
In this webinar, legal support strategist Bob Rusch will discuss how to use modern technology to optimize workflow and tasks like invoicing, assigning tasks, creating affidavits, and more. You will learn about ways to help improve communication with clients and courts, tools and technology currently available, and tips for leaning on software to help optimize your company's workflow. Much of this webinar will be presented using ServeManager as an example.
Bob Rusch is a legal support strategist for ServeManager. A process serving and investigations professional since 2003, Bob has held virtually every position within a traditional process serving business. He was the owner of Legal Assistants Inc from 2001 to 2009 and the Operations Manager/Vice President of Operations for ATG LegalServe from 2009 to 2016, both based in Chicago, and has done everything from physically serving documents to managing in-house staff and process servers. He is also an Illinois licensed private detective and has always been involved in associations and is the current president of the Associated Detectives and Security Agencies of Illinois.
Rank #9: Developing a Successful Online Advertising Campaign
Online advertising is a powerful marketing channel for expanding your client base and increasing sales. What makes online advertising so effective is that it is highly targeted, measurable and scalable. But picking the right mediums and properly implementing online ad campaigns is critical. In the webinar you’ll learn what makes online advertising so effective, the difference between branding and direct response advertising channels. The most important online advertising channels to consider, the unique benefits offered by different online advertising channels, how to identify your ideal prospects and develop a plan to attract them How to super-charge your content strategy with digital advertising, the importance of identifying your client acquisition costs, how to manage advertising like a high-return investment, how to effectively measure the ROI of your advertising spend down to the dollar, how to build a repeatable, profitable, and scalable online marketing machine to grow your business.
Jason Marsh, founder of digital marketing agency MARSH8, has been working in the trenches of internet marketing since 2008, driving new business for companies spanning from Broadway to Silicon Valley. When it comes to acquiring new clients online, Jason Marsh is a nationally-known digital marketer knows how to get results. In an ever-changing digital landscape, he knows what is working right now. With an approach that is part art and part science, Jason and his team at MARSH8 develop scalable and data-driven online strategies for clients that consistently generate significant returns on investment. Jason has chaired the Legal Marketing Interest Group for the American Bar Association’s Law Practice Division, and was recently appointed to chair the brand-new Client Development & Marketing Committee. He is frequently invited to speak at conferences and legal associations across the country, and is a contributing editor for Law Practice Today.
Rank #10: Computer Investigations and Use of Social Media
This 1 hour course is designed to provide basic and advanced knowledge in the use of social media during investigations. Social media can be a gold mine of information for investigators who know how to properly access and explore cyber space for information. This course is designed for commissioned private investigators or non-commissioned investigators required to gather information for court presentations. Additional material has been added and updates have been made to the original presentation. In addition, attendees will be provided with a host of tool and resources to assist them with their investigations.
JJ Goulbourne is currently the IT Manager for the Barry Lawrence Regional Library and has been with the Lawrence County Sheriff’s Office for the past 10 years. Prior to that, he was with the Christian County Prosecutor’s Office as an Investigator and System Administrator. He previously worked for the Greene County Prosecutor’s Office for 5 years as System Administrator and 1 of 3 Investigators, and a Reserve Deputy with the Greene County Sheriff’s Office assigned to the Training Division as a Firearms Instructor. He spent 4 years as an IT Technician with the Greene County Information Systems Department. He has a total of 23 years law enforcement experience. He is a Military Veteran with 16 years Military experience.