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Exploring Excellence in Professional Services

A series of podcasts where I interview professional service leaders, innovators and client service stars on the importance of people delivering excellence services to drive business performance.

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Series 1 Episode 1 with Tracey Hudson, Managing Director of outsourced HR company - The HR Dept

Series 1 Episode 1 with Tracey Hudson, Managing Director of outsourced HR company - The HR Dept

In this episode I interview Tracey Hudson, Managing Director of outsourced HR Company - The HR Dept.  Tracey runs three ... Read more

10 Apr 2019

19mins

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Series 1 Episode 2 with Debbie Moss, Service Team Leader at Gallagher Insurance

Series 1 Episode 2 with Debbie Moss, Service Team Leader at Gallagher Insurance

In this episode I inter new Debbie Moss, Service Team Leader of Gallagher Insurance.  They specialise in insurance, risk... Read more

28 May 2019

32mins

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Series 1 Episode 3 with James Hodgson, Relationship Director at Barclays Corporate

Series 1 Episode 3 with James Hodgson, Relationship Director at Barclays Corporate

In this episode, I interview James Hodgson, Relationship Director at Barclays Corporate. We discuss people, relationsh... Read more

18 Jun 2019

26mins

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Series Episode 4 with Helen Routledge, CEO of Totem Learning

Series Episode 4 with Helen Routledge, CEO of Totem Learning

In this episode I interview Helen Routledge, CEO of Totem Learning. We discuss virtual reality, gaming, L&D, creativ... Read more

23 Jul 2019

27mins

Most Popular Podcasts

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Series 1 Episode 5 with Nick Hanson, General Manager of Mallory Court Country House Hotel and Spa

Series 1 Episode 5 with Nick Hanson, General Manager of Mallory Court Country House Hotel and Spa

In this episode I interview Nick Hanson, General Manager of Mallory Court Country House Hotel and Spa. We discuss how pr... Read more

24 Sep 2019

25mins

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Series 1 Episode 6 with me, Lyn Bromley speaking about Mindset

Series 1 Episode 6 with me, Lyn Bromley speaking about Mindset

In this episode I read the mindset section of Trusted, the bestselling book I co-authorerd in 2017.  It was also a final... Read more

22 Oct 2019

47mins

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Series 1 Episode 7 with Mike Penny and Russell Howarth of Zenzero

Series 1 Episode 7 with Mike Penny and Russell Howarth of Zenzero

We have a first on the podcast, I interview both Mike Penny, Service Delivery Director and Russell Howarth, Cyber Securi... Read more

26 Nov 2019

31mins

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Series 1Episode 8 with Martin Gibbs, Managing Partner at Dafferns

Series 1Episode 8 with Martin Gibbs, Managing Partner at Dafferns

In this episode I interview Martin Gibbs, Managing Partner at Dafferns Chartered Accountants and Business Advisors. We d... Read more

17 Dec 2019

38mins

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Series 1 Episode 9 with Henrik Court

Series 1 Episode 9 with Henrik Court

In this episode I interview Henrik Court, owner of Henrik Court Events management Ltd. We discuss the happy accident tha... Read more

22 Jan 2020

21mins

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Series 1 Episode 10 with Maxine Laceby, CEO and Founder of Absolute Collagen

Series 1 Episode 10 with Maxine Laceby, CEO and Founder of Absolute Collagen

In this episode I interview Maxine Laceby, CEO and Founder of Absolute Collagen. We discuss bone broth (yes really!), id... Read more

25 Feb 2020

37mins

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