Are you receiving the type of customer experience your company deserves? Customer experience is the foundation for building a mutually beneficial partnership.  In this episode, Ted lists a menu of attributes that all contribute to enhancing the customer experiences.

Are you receiving the type of customer experience your company deserves? Customer experience is the foundation for building a mutually beneficial partnership.  In this episode, Ted lists a menu of attributes that all contribute to enhancing the customer experiences.


                Ted's Top Ten - Enhancing the Customer Experience
            

Join us for our first episode of 2022.  In this episode, John Willman and Ted Bowley list the top ten ways to lower cost in your supply chain.  This brief but very informative episode is a must-listen. If you are interested in having Carter analyze your supply chain or have additional questions, don’t hesitate to get in touch with either Ted or John at: Ted Bowley| ted@Carter-express.com John Willman| john.willman@carter-express.com

Join us for our first episode of 2022.  In this episode, John Willman and Ted Bowley list the top ten ways to lower cost in your supply chain.  This brief but very informative episode is a must-listen. If you are interested in having Carter analyze your supply chain or have additional questions, don’t hesitate to get in touch with either Ted or John at: Ted Bowley| <a href="mailto:ted@Carter-express.com">ted@Carter-express.com</a> John Willman| <a href="mailto:john.willman@carter-express.com">john.willman@carter-express.com</a>


                Ted's Top Ten - Lower Your Supply Chain Cost
            

On October 8th, special guest, Carlos Sesma Minvielle joined our EVP Richard DeBoer on a webinar to discuss the new tax authority regulations in Mexico. Presentation Webinar

On October 8th, special guest, <a href="https://www.linkedin.com/in/ACoAAAAPYdoB42cj6eaAoXB-SCFNnYhCAw5LzGQ" rel="nofollow" target="_blank">Carlos Sesma Minvielle</a> joined our EVP <a href="https://www.linkedin.com/in/ACoAAAdaGzMBz2u39s0DU7ePZO7dC3xjOU5tmDM" rel="nofollow" target="_blank">Richard DeBoer</a> on a webinar to discuss the new tax authority regulations in Mexico. <a href="http://info.carter-logistics.com/mxpresentation" rel="nofollow" target="_blank">Presentation</a> <a href="https://app.airdeck.co/view-decks/53616c7465645f5fc6def4e3f6cd07973803dc8f8db6ced076ae32ae71db0c30/decks-1411819g6hkumk1did" rel="nofollow" target="_blank">Webinar</a>


                Mexico Tax Authority Regulation - Special Guest  Carlos Sesma
            

In this episode, Carter Logistics’ Sales Managers Richard Kenney and Cynthia (Cici) Corley discuss how the chip shortage affected the automotive industry and update our listeners on actions the US carmakers and the government are looking to implement to help navigate this crisis.   Richard Kenney, Sales Manager LinkedIn Cynthia (CiCi) Corley, Sales Manager LinkedIn

In this episode, Carter Logistics’ Sales Managers Richard Kenney and Cynthia (Cici) Corley discuss how the chip shortage affected the automotive industry and update our listeners on actions the US carmakers and the government are looking to implement to help navigate this crisis. Richard Kenney, Sales Manager <a href="https://www.linkedin.com/in/richard-kenney-38a34815/" rel="nofollow" target="_blank">LinkedIn</a> Cynthia (CiCi) Corley, Sales Manager <a href="https://www.linkedin.com/in/cynthia-cici-corley-washington-665ba39/" rel="nofollow" target="_blank">LinkedIn</a>


                Automotive Industry - The Chip Shortage Crisis
            

In today’s episode, we had the chance to sit down with two industry experts, Mike Barry &amp; Romesh Goonetilleke from Vantec Hitachi, to discuss the importing and exporting recent dynamics. Cost to import and export is soaring and has hit an all-time high; the average container shipped from China to the US has more than doubled in the past 18 months. Learn the best ways to manage importing and exporting costs, capacity constraints, and much more.   Podcast Guests: Mike Barry, Vantec Hitachi Transport System (USA), Inc. mike.barry@hitachi-vht.com Romesh Goonetilleke, Vantec Hitachi Transport System (USA), Inc. romesh.goonetilleke@hitachi-vht.com

In today’s episode, we had the chance to sit down with two industry experts, Mike Barry &amp; Romesh Goonetilleke from Vantec Hitachi, to discuss the importing and exporting recent dynamics. Cost to import and export is soaring and has hit an all-time high; the average container shipped from China to the US has more than doubled in the past 18 months. Learn the best ways to manage importing and exporting costs, capacity constraints, and much more. Podcast Guests: Mike Barry, Vantec Hitachi Transport System (USA), Inc. <a href="mailto:mike.barry@hitachi-vht.com">mike.barry@hitachi-vht.com</a> Romesh Goonetilleke, Vantec Hitachi Transport System (USA), Inc. <a href="mailto:romesh.goonetilleke@hitachi-vht.com">romesh.goonetilleke@hitachi-vht.com</a>


                Industry Dynamics - Ocean Transportation
            

The pandemic, driver shortage, damaged freight, and capacity constraints have made it extremely difficult for businesses to optimize their supply chain. To help minimize the pressure on your supply chain, you need to understand the drastic changes your organization is facing. Listen to the in-depth panel discussion of the logistics market dynamics, hear firsthand from industry experts, and receive insider tips on navigating spot, contract, and third-party logistics during a time of uncertainty.  Panelist: Richard Kenney, Sales Manager LinkedIn Richard (Rich) Kenney has over 30 years of experience in transportation. Before Carter, Rich has held many positions in the logistics industry ranging from director roles with domestic and international asset-based companies, 3PL’s, and multi-national ocean and air freight forwarders. Rich is a member of the CSCMP and CFA Freight Associations for over 25 years.  Richard Deboer, EVP of Sales &amp; Marketing LinkedIn  Richard DeBoer is the EVP of Sales and is responsible for the Sales, Pricing, and Marketing functions of the organization. Richard joined the organization in 2010 after serving fourteen years as a Chief Financial Officer of a publicly-traded transportation company and, more recently, twelve years as Chief Operating Officer of two mid-sized transportation companies. Brian Clark, Director of Logistics Operations LinkedIn Brian Clark has over 22 years of experience in transportation. Brian has extensive knowledge working with a wide range of shippers and receivers, both from warehousing and logistics. As the Director of Logistics Operation for Carter, he focuses on carrier procurement and customer service.

The pandemic, driver shortage, damaged freight, and capacity constraints have made it extremely difficult for businesses to optimize their supply chain. To help minimize the pressure on your supply chain, you need to understand the drastic changes your organization is facing. Listen to the in-depth panel discussion of the logistics market dynamics, hear firsthand from industry experts, and receive insider tips on navigating spot, contract, and third-party logistics during a time of uncertainty. Panelist: Richard Kenney, Sales Manager <a href="https://www.linkedin.com/in/richard-kenney-38a34815/" rel="nofollow" target="_blank">LinkedIn</a> Richard (Rich) Kenney has over 30 years of experience in transportation. Before Carter, Rich has held many positions in the logistics industry ranging from director roles with domestic and international asset-based companies, 3PL’s, and multi-national ocean and air freight forwarders. Rich is a member of the CSCMP and CFA Freight Associations for over 25 years. Richard Deboer, EVP of Sales &amp; Marketing <a href="https://www.linkedin.com/in/richard-deboer-75738435/" rel="nofollow" target="_blank">LinkedIn </a> Richard DeBoer is the EVP of Sales and is responsible for the Sales, Pricing, and Marketing functions of the organization. Richard joined the organization in 2010 after serving fourteen years as a Chief Financial Officer of a publicly-traded transportation company and, more recently, twelve years as Chief Operating Officer of two mid-sized transportation companies. Brian Clark, Director of Logistics Operations <a href="https://www.linkedin.com/in/johnbrianclark/" rel="nofollow" target="_blank">LinkedIn</a> Brian Clark has over 22 years of experience in transportation. Brian has extensive knowledge working with a wide range of shippers and receivers, both from warehousing and logistics. As the Director of Logistics Operation for Carter, he focuses on carrier procurement and customer service.


                Changing 2021 Logistics Market Dynamics
            

Jeremy Reymer

In this episode, learn from industry experts about the evolution of the driver shortage.  Members of today’s discussion include Ted Bowley, Carter Sales Manager; Dave Chesterman, Carter’s newly appointed Driver Recruiter; Kirtis Horning, Carter’s Director of Operations; and special guest Jeremy Reymer, President and CEO of Driver Reach.  Tune in to gain insight into how organizations are combatting this ever-growing driver shortage. Our panel discusses potential government initiatives, employee-run initiatives, the potential effect of autonomous vehicles on the driver shortage, and much more.

In this episode, learn from industry experts about the evolution of the driver shortage.  Members of today’s discussion include <a href="mailto:ted@carter-express.com">Ted Bowley</a>, Carter Sales Manager; <a href="mailto:dchesterman@carter-express.com">Dave Chesterman</a>, Carter’s newly appointed Driver Recruiter; <a href="mailto:kirtis.horning@carter-express.com">Kirtis Horning</a>, Carter’s Director of Operations; and special guest Jeremy Reymer, President and CEO of <a href="https://www.driverreach.com/" rel="nofollow" target="_blank">Driver Reach</a>.  Tune in to gain insight into how organizations are combatting this ever-growing driver shortage. Our panel discusses potential government initiatives, employee-run initiatives, the potential effect of autonomous vehicles on the driver shortage, and much more.


                The Evolution of the Driver Shortage with special guest Jeremy Reymer
            

Are you getting ready for an RFQ, or not sure if your organization needs to have an RFQ?  Check out our latest episode with Ted Bowley and John Willman.  In this episode, Ted and John discuss the intricacies of designing and implementing an RFQ process for the market. Correctly planning and implementing your RFQ can help ensure that your company has done its due diligence in picking a suitable carrier or solution for your supply chain needs.  During this episode, you will learn best practices that are easy to implement, what information to communicate with the service providers, and how to design an RFQ that will accomplish your goals.

Are you getting ready for an RFQ, or not sure if your organization needs to have an RFQ?  Check out our latest episode with Ted Bowley and John Willman.  In this episode, Ted and John discuss the intricacies of designing and implementing an RFQ process for the market. Correctly planning and implementing your RFQ can help ensure that your company has done its due diligence in picking a suitable carrier or solution for your supply chain needs.  During this episode, you will learn best practices that are easy to implement, what information to communicate with the service providers, and how to design an RFQ that will accomplish your goals.


                Designing & Implementing an RFQ with John Willman and Ted Bowley
            

At this point, Importers and Exporters find that the current state of the Ocean and Air Freight Market is something they have never experienced before.  US West Coast Ports resemble a parking lot; China Ports also spend a lot of time looking for containers to load and then look for vessels willing or able to take the container.  Air Lines are pressed for Expedite Services, and rates continue to go skyward. Today, we plan to discuss how an International Freight Forwarder is facing these challenges in 2021. For more information: Richard K. Kenney  Email  | Carter Logistics Mike Barry Email | Vantec Hitachi Transport System (USA), Inc

At this point, Importers and Exporters find that the current state of the Ocean and Air Freight Market is something they have never experienced before.  US West Coast Ports resemble a parking lot; China Ports also spend a lot of time looking for containers to load and then look for vessels willing or able to take the container.  Air Lines are pressed for Expedite Services, and rates continue to go skyward. Today, we plan to discuss how an International Freight Forwarder is facing these challenges in 2021. For more information: Richard K. Kenney  <a href="Mailto:richard.kenney@carter-logistics.com" rel="nofollow" target="_blank">Email </a> | <a href="https://carter-logistics.com/services/" rel="noopener nofollow" target="_blank">Carter Logistics</a> Mike Barry <a href="Mailto:mike.barry@hitachi-vht.com" rel="nofollow" target="_blank">Email </a>| <a href="http://www.hitachi-vht.com" rel="noopener nofollow" target="_blank">Vantec Hitachi Transport System (USA), Inc</a>


                Ocean and Air Freight Market 2021
            

This series will feature the benefits of Carter’s Shared Milkrun model, specifically the supply chain challenges that it can address.  In this episode, John and Ted talk about the advantages of crossdocking to support your supply chain. If you have any ideas or questions that you would like discussed on the podcast please reach out to ted.bowley@carter-express.com or john.willman@carter-express.com.  We look forward to speaking to you.

This series will feature the benefits of Carter’s Shared Milkrun model, specifically the supply chain challenges that it can address.  In this episode, John and Ted talk about the advantages of crossdocking to support your supply chain. If you have any ideas or questions that you would like discussed on the podcast please reach out to <a href="mailto:ted.bowley@carter-express.com">ted.bowley@carter-express.com</a> or <a href="mailto:john.willman@carter-express.com">john.willman@carter-express.com. </a> We look forward to speaking to you.


                Carter's Shared Milkrun Series - Episode Three Crossdocking
            

Carter has been a trailblazer in helping companies achieve their supply chain goals, and we have tailored our services to fit the ever-changing supply chain management needs across North America. We decided to use our experiences and expertise in the industry to give our listeners access to industry-specific content to help navigate the ever-changing task of managing one's supply chain. We plan to release a monthly Wheels in Motion episode that will help enrich our listeners with industry insight and actionable items you can take back to your respective companies to improve your processes. The episodes will have many different guests from our organization and also specialists from other companies. We are covering a broad scope of topics, like how to know if your supply chain is aligned with your lean manufacturing initiatives, best practices for border crossing, and understanding the difference in managing your supply chain in Mexico vs. the US, just to name a few.

Eye of the Storm: To be at the center of or deeply involved in an especially difficult, stressful, or hectic situation or period of timeIn the last few weeks, Carter Sales and Operations team has been in constant contact with our automotive industry clients. These conversations shed light on the industry’s current state, as well as some of the unknowns there.Questions we have fielded during this time include: How are you planning to manage inventory in this uncertain environment? How are you collaborating with OEMs and sub-tier suppliers? What are the permanent changes to product development, manufacturing operations, logistics, and workforce that may result from the coronavirus?In this episode, Richard DeBoer Carter’s VP of Sales &amp; Marketing sat down with Carter’s Southeast Market Sales Manager, Ted Bowley, and discussed the state of the automotive supply chain during these unprecedented times. During this podcast, Ted will explain in great detail: The effect of COVID-19 on the Automotive Supply Chain How to navigate and plan through the unknown The importance of being proactive and reactive when facing uncertainties What Carter has implemented with our customers to prepare for manufactures reopening their facilities

Eye of the Storm: To be at the center of or deeply involved in an especially difficult, stressful, or hectic situation or period of time In the last few weeks, Carter Sales and Operations team has been in constant contact with our automotive industry clients. These conversations shed light on the industry’s current state, as well as some of the unknowns there. Questions we have fielded during this time include: <ul> <li>How are you planning to manage inventory in this uncertain environment?</li> <li>How are you collaborating with OEMs and sub-tier suppliers?</li> <li>What are the permanent changes to product development, manufacturing operations, logistics, and workforce that may result from the coronavirus?</li></ul>In this episode, Richard DeBoer Carter’s VP of Sales &amp; Marketing sat down with Carter’s Southeast Market Sales Manager, Ted Bowley, and discussed the state of the automotive supply chain during these unprecedented times. During this podcast, Ted will explain in great detail: <ul> <li>The effect of COVID-19 on the Automotive Supply Chain</li> <li>How to navigate and plan through the unknown</li> <li>The importance of being proactive and reactive when facing uncertainties</li> <li>What Carter has implemented with our customers to prepare for manufactures reopening their facilities</li></ul>


                Eye of the Storm (COVID-19)
            

The rising cost of insurance has changed the landscape for carriers across the nation. The cost of insurance and nuclear settlements has been one of the main reasons many carriers have closed their doors for the last couple of years. In this episode, Richard DeBoer, Carter’s VP of Sales &amp; Marketing sat down with Carter’s Director of Risk Management, Doug Warnke, and discussed the state of insurance in the freight industry. During this podcast, Doug will explain in great detail: Nuclear verdicts (multi-million dollar payouts) Technology to help combat nuclear verdicts Coronavirus effect on insurance rates for carriers Shippers liability Mexico cargo insurance Update on autonomous vehicles

The rising cost of insurance has changed the landscape for carriers across the nation. The cost of insurance and nuclear settlements has been one of the main reasons many carriers have closed their doors for the last couple of years. In this episode, Richard DeBoer, Carter’s VP of Sales &amp; Marketing sat down with Carter’s Director of Risk Management, Doug Warnke, and discussed the state of insurance in the freight industry. During this podcast, Doug will explain in great detail: <ul> <li>Nuclear verdicts (multi-million dollar payouts)</li> <li>Technology to help combat nuclear verdicts</li> <li>Coronavirus effect on insurance rates for carriers</li> <li>Shippers liability</li> <li>Mexico cargo insurance</li> <li>Update on autonomous vehicles</li></ul>


                The State of Insurance
            

From time to time, importers and exporters find that they need to look into a change in their freight forwarder. In this episode, we had the chance to sit down with freight forwarder expert Mike Barry from Vantec Hitachi Transport System and had an in-depth conversation on how to evaluate a freight forwarder and discuss the Coronavirus epidemic, which is impacting many international companies in the U.S.


                Evaluating your Freight Forwarder
            

This episode will give you a snapshot of all you need to know about TMS’. Ted Bowley, our in-house guru on TMS’, goes into great detail on the benefits, how to choose the best TMS for your organization, and the functionality of a TMS.  Enjoy this episode and don’t forget to subscribe and leave a review.


                All About Transportation Management Systems (TMS)
            

Getting your freight across the Mexican border can be cumbersome, so we asked Fernando Rodriguez, the president of EXL Inc., a customs brokerage, to give us insight on the latest border issues and how an organization can better prepare. The information shared is a snapshot of the intricacies of getting your freight south and north of the U.S./Mexico Border. Like always if you have any questions feel free to contact us at marketing@carter-logistics.com and you can reach Fernando at fernando.rodriguez@exl.com.mx.

Getting your freight across the Mexican border can be cumbersome, so we asked Fernando Rodriguez, the president of EXL Inc., a customs brokerage, to give us insight on the latest border issues and how an organization can better prepare. The information shared is a snapshot of the intricacies of getting your freight south and north of the U.S./Mexico Border. Like always if you have any questions feel free to contact us at marketing@carter<a href="http://-logistics.com" rel="nofollow" target="_blank">-logistics.com</a> and you can reach Fernando at fernando.rodriguez@exl.com.mx.


                Mexico Border Crossing (part 2)
            

Getting your freight across the Mexican border can be cumbersome, so we asked Fernando Rodriguez, the president of EXL Inc., a customs brokerage, to give us insight on the latest border issues and how an organization can better prepare. The information shared is a snapshot of the intricacies of getting your freight south and north of the U.S./Mexico Border. Like always if you have any questions feel free to contact us at <a href="mailto:marketing@carter-logistics.com">marketing@carter-logistics.com</a> and you can reach Fernando at <a href="mailto:fernando.rodriguez@exl.com.mx">fernando.rodriguez@exl.com.mx</a>.


                Mexico Border Crossing (Part 1)
            

The logistical landscape in Mexico has changed drastically in the last few years, especially in automotive manufacturing. In today’s episode, we briefly discuss the state of supply chain management in Mexico, and some helpful tips on picking the right logistics company that will support your lean manufacturing initiatives. Also, we are excited to announce an upcoming webinar, Rich Data: Analyzing Your Supply Chain. Please use the following link to register: https://zoom.us/webinar/register/6015524972364/WN_KclRpVavR6u-0iXyuJlQKA

The logistical landscape in Mexico has changed drastically in the last few years, especially in automotive manufacturing. In today’s episode, we briefly discuss the state of supply chain management in Mexico, and some helpful tips on picking the right logistics company that will support your lean manufacturing initiatives. Also, we are excited to announce an upcoming webinar, Rich Data: Analyzing Your Supply Chain. Please use the following link to register: <a href="https://zoom.us/webinar/register/6015524972364/WN_KclRpVavR6u-0iXyuJlQKA" rel="nofollow" target="_blank">https://zoom.us/webinar/register/6015524972364/WN_KclRpVavR6u-0iXyuJlQKA</a>


                Episode 3: Mexico's Supply Chain
            

Bonus Episode:  Check out this bonus episode for a more in-depth look into analyzing your supply chain with Ross Clarke.  Also, we are excited to announce an upcoming webinar, Rich Data: Analyzing Your Supply Chain.  Please use the following link to register:https://zoom.us/webinar/register/6015524972364/WN_KclRpVavR6u-0iXyuJlQKA.

Bonus Episode:  Check out this bonus episode for a more in-depth look into analyzing your supply chain with Ross Clarke.  Also, we are excited to announce an upcoming webinar, Rich Data: Analyzing Your Supply Chain.  Please use the following link to register: <a href="https://zoom.us/webinar/register/6015524972364/WN_KclRpVavR6u-0iXyuJlQKA" rel="nofollow" target="_blank">https://zoom.us/webinar/register/6015524972364/WN_KclRpVavR6u-0iXyuJlQKA</a>.


                Bonus Episode: Analyzing Your Supply Chain
            

Are you a customer or a partner to your carrier? The transportation industry is ever-changing, and the more volatile the market is, the harder it is to cut cost and eliminate waste. With capacity restraints &amp; the driver shortage on the rise, it’s imperative for your carriers to have a partnership with your organization and be proactive instead of reactive to market trends. One of the most significant issues with many organizations’ supply chain is having access to an unlimited amount of data. Because of the abundant amount of data available, it has become difficult to mine through the data and narrowing down the underlying cost of an organization’s supply chain inefficiencies.


                Analyzing Your Supply Chain
            

Is your supply chain strategy aligned with your lean manufacturing initiatives?


                Leaning Your Supply Chain
            

I am really excited to learn about ways to improve my supply chain

Good Stuff

I love this informative and insightful podcast! As a member of the support team for a trucking company, I found this very helpful and gleaned a lot of new knowledge! Keep up the good work!

Informative!

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