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Tyler Tech Podcast

The Tyler Tech Podcast explores issues facing communities and local government, and does so in a way that is both enlightening and entertaining.

Weekly hand curated podcast episodes for learning

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The Tyler Tech Podcast explores issues facing communities and local government, and does so in a way that is both enlightening and entertaining.

Vocational Rehabilitation: Helping Clients Go Back to Work

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Vocational Rehabilitation.  It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help.

To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper.  John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vocational rehabilitation.

He has a Master’s degree in vocational rehabilitation counseling, a licensed professional counselor, a certified rehabilitation counselor, and spent many years in the Missouri Vocational Rehabilitation agency.

Learn more about Tyler Technologies Vocation Rehabilitation Solutions

Feb 22 2021

26mins

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5 Tips for Improving Social Media in the Public Sector

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GenZ wants information from their local government via social media. What does that mean for those in the public sector?  Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist.  They are:

  1. Invest in talent.
  2. Define a social media strategy.
  3. Be intentional with social media usage.
  4. Always create relevant content.
  5. DEI work is everyone's work

(Plus a bonus tip on unleashing valuable content you may be overlooking!)

Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us.

Tyler Technologies 

Heather Daniels

Jeff Harrell

Feb 08 2021

16mins

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School Transportation: Getting Students Home Safely with Kim Rentner

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It is no secret schools are facing lots of challenges, especially in the last year with the pandemic.  What are some of the unique challenges school transportation is facing?  Getting students safely from point A to point B is more challenging than you think.

Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant at Tyler Technologies, and she works with Transportation Directors, Business Managers and Superintendents to find solutions that are the best fit for their unique situations.

Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others. She’s the perfect person to help us understand school transportation issues.

Tyler Tech Resource Center

Jan 25 2021

29mins

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How Each Generation Wants to Engage with Local Government

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We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government.  

Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage with their community.  

More content available at the Tyler Tech Resource Center

Jan 11 2021

46mins

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Tips to Build Cyber Resilience in the Public Sector

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The threat environment is high and cyber incidents seem to be on the rise.  The public sector has not been immune to cyber attacks.  Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts.

Tyler Technologies

Tyler Technologies Resource Center

Dec 28 2020

28mins

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How Automation Helps Veterans

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Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve.  Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need.  Especially those who cannot access services and benefits on their own.  Semper Gumby!

Dec 14 2020

29mins

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The High Cost of Fractured Technology: Part Two

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We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up.  Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation.

Nov 30 2020

17mins

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The High Cost of Fractured Technology: Part One

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Engaging with citizens is more critical than ever.  The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology.  Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government.

Nov 16 2020

30mins

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How Cities and Counties Can Get Back to Business Quicker and Smarter with Civic Engagement

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It's challenging to connect during a pandemic.  There are resident services needs but many traditional channels are closed.  In this episode, TJ Sokoll, Tyler's Vice President of Product Strategy, shares some real world examples of how communities across the country are creatively connecting through civic engagement.

Nov 02 2020

21mins

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Using Data to Solve Problems

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Data can be overwhelming.  How can local government use data to solve important problems without getting lost in the sea of statistics?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division gives us some practical insights on how local government can use data effectively. 

Oct 19 2020

29mins

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How Technology Helped Find a Missing Hiker

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When a hiker goes missing in a large area in Greene County, New York, the 911 Emergency Operations Center turns to technology to solve a very important problem. Hear how some quick, creative thinking turned a potentially scary situation into another day at the park.

Oct 05 2020

30mins

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BONUS: Teacher teaches the Enneagram, Part 2

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Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the  Enneagram.  If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity.

For more great content, so to the Tyler Tech Resource Center.

Sep 21 2020

37mins

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BONUS: Teacher teaches the Enneagram, Part 1

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Get an advanced lesson from teacher and  Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You").  Learn how the Enneagram can be used in team environments to increase communication and productivity.

www.tylertech.com/resources/podcast

Sep 07 2020

29mins

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What to Know About Cybersecurity at Home

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Many of us are working from home.  What threats does that create?  What do I need to watch out for?  Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home. 

Here's a link to the Tyler Tech Resource Center: Resource Center

Aug 24 2020

23mins

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Shedding Light on the Opioid Epidemic

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Dr. Kevin Gilliland is back to talk about the opioid epidemic and why the problem has skyrocketed in recent years.

Aug 10 2020

16mins

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Putting City Hall in your Smart Phone

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TJ Sokoll realized connecting with his local government was difficult, so he did something about it. Hear how communities around the country are doing the same.

Jul 27 2020

21mins

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BONUS: COVID impact on Mental Health

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Clinical psychologist Dr. Kevin Gilliland joins Jeff to share some interesting and helpful insights into COVID-19's impact on our mental health.

Jul 13 2020

18mins

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Kansas City Here I Come!

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We learn how this innovative city made it easier for businesses to conduct business with the city. And we find out what might be the best BBQ in town.

Jun 29 2020

17mins

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Boy those Baby Boomers!

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The final in the four-part series on the GenResearch is all about Baby Boomers. Their definition of government engagement may be surprising.

Jun 22 2020

17mins

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Don't Forget About Gen X

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Jason Dorsey and Jeff Harrell discuss what Jeff claims is the greatest Generation, Gen X. What this skeptical generation thinks about local government is surprising.

Jun 16 2020

15mins

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