Rocky and John talk about overcoming objections, and the misconceptions around what that phrase really means.

Rocky and John talk about overcoming objections, and the misconceptions around what that phrase really means.

I OBJECT!

This week we talk about Breaking Stuff … we sit down with Rivergate Service Manager Trever Stergar to talk about how customers can optimize both time and money spent in the service department … Glenn bemoans his inability to see Breaking Bad, and why the show is so important to us … we talk about the breaking news in the land of small cars.

This week we talk about Breaking Stuff … we sit down with Rivergate Service Manager Trever Stergar to talk about how customers can optimize both time and money spent in the service department … Glenn bemoans his inability to see Breaking Bad, and why the show is so important to us … we talk about the breaking news in the land of small cars.

Breaking Bad, Breaking News, and When Stuff Breaks

John Ferguson sits down with Glenn Krueger,  Rivergate VW/Mitsubishi General Manager, to talk about Hallmark’s expectations for a customer’s first impressions of our store.

John Ferguson sits down with Glenn Krueger,  Rivergate VW/Mitsubishi General Manager, to talk about Hallmark’s expectations for a customer’s first impressions of our store.

Greeting and Hospitality with Glenn Krueger

HallmarkTalk

The best podcast episodes on romantic relationships. Episodes talk about the 5 love languages, intimacy, and the taboo topics of sexual desires and infidelity. This topic is a deep dive into the science and complexities that face us in our relationships with others. Add episodes you're interested into your queue below!

OwlTail

[Contains mature themes] He reached out because a year after the discovery of his affair, they aren’t fighting anymore, but they certainly haven’t moved on. Esther guides them towards a more honest conversation, and a revelation about their communication.

Where Should We Begin? with Esther Perel

[Contains mature themes] He reached out because a year after the discovery of his affair, they aren’t fighting anymore, but they certainly haven’t moved on. Esther guides them towards a more honest conversation, and a revelation about their communication.

I've Had Better

 Welcome!  My guest today is Dr. John Gottman, one of the world's leading experts on how to have an amazing relationship.  He and his wife Julie currently operate The Gottman Institute in Seattle, offering numerous resources and training.  Join us for a deep dive into their work!  Dr. Gottman’s findings are largely based on the conclusions he has made over many years of research and observations of couples. He and his team have how to be a master (and avoid being a disaster) at relationship.  Dr. Gottman discusses the following topics:   “The Sound Relationship House” - what is the foundation for a relationship that lasts?  Learn the importance of having high expectations in relationship, and also uncover ways in which what you'd *think* would be good for your relationship is actually counterproductive.  Dr. Gottman identifies Styles of Confronting Conflict:  Volatile, Validating, and Conflict-Avoiding. All of these conflict styles can lead to successful relationships. Learn what to do if you and your partner are mismatched in your conflict style.  Dr. Gottman discusses “bids” we make with our partner as an attempt to connect. Are you a "yes" to your partner's bids? Are they a yes to yours?  “Bids” that fail are often the beginnings of conflict. How do things change if you start paying attention and responding to your partner's bids in a positive way?  Mindfulness is the key to noticing these bids and avoiding conflict.  “Small Things Often” - a reminder to turn toward these bids in the small moments of life.  Dr. Gottman's concept of startup is a way of thinking about what you bring to your interactions with your partner. Do you start in a place that's already positive, and thinking highly of your partner? Or do you start in a place where you are suspecting the worst of your partner?  Build up your emotional bank account with small compliments (deposits).  According to John, there are three phases of any relationship:  Falling in Love (initial), Building Trust (middle), and Cherishing Your Partner (long-term intimacy). What phase are you in? The key to success is using strategies that are appropriate for where you are in your relationship.  The key to more sex is having the freedom to say "no" without being punished for it. If refusing sex can actually have a positive payoff, then it will actually lead to a couple having a more satisfying (and frequent) sex life.  Do you ever wonder how to make a good relationship GREAT? Focus on cherishing your partner.  What if YOU are the only partner who wants to make changes?  Can you make a difference?  Absolutely. Learn how shifts in your approach can have a profound affect on your relationship.  The key to success in a relationship isn't that nothing bad ever happens. It's how well you as a couple learn how to repair after those things occur. John discusses how you can learn to repair, and the positive effects that has on long-term relationships.  Do you know how to decide if you’re in a bad relationship?  When you're with your partner, are you at your best? Or are you veering off towards your worst? Gottman offers this simple guideline for how to know whether to stay or go. Also what to think about BEFORE you decide that you're on the wrong path.   Join us for these topics and more.  Dr. Gottman has practical information that can improve your relationship TODAY!   Links and Resources:  What Makes Love Last: How to Build Trust and Avoid Betrayal by Dr. John Gottman  The Gottman Institute, Seattle   www.gottman.com    www.neilsattin.com/gottman    (visit to download a .pdf of this episode guide along with John Gottman's "Dreams in Conflict" exercise to help couples who seem to have irreconcilable differences. You can also text “PASSION” to 33444 for instructions on how to download the guide. If you download the guide within the first week of this show's airing, you will also qualify for a chance to win a free signed copy of Dr. Gottman’s book "What Makes Love Last".) The Relationship Alive Community on Facebook Amazing intro/outro music provided courtesy of: The Railsplitters - Check them Out! 

Relationship Alive!

Welcome!  My guest today is Dr. John Gottman, one of the world's leading experts on how to have an amazing relationship.  He and his wife Julie currently operate The Gottman Institute in Seattle, offering numerous resources and training.  Join us for a deep dive into their work! Dr. Gottman’s findings are largely based on the conclusions he has made over many years of research and observations of couples. He and his team have how to be a master (and avoid being a disaster) at relationship. Dr. Gottman discusses the following topics: <ul> <li> “The Sound Relationship House” - what is the foundation for a relationship that lasts?</li> <li> Learn the importance of having high expectations in relationship, and also uncover ways in which what you'd *think* would be good for your relationship is actually counterproductive.</li> <li> Dr. Gottman identifies Styles of Confronting Conflict:  Volatile, Validating, and Conflict-Avoiding. All of these conflict styles can lead to successful relationships. Learn what to do if you and your partner are mismatched in your conflict style.</li> <li> Dr. Gottman discusses “bids” we make with our partner as an attempt to connect. Are you a "yes" to your partner's bids? Are they a yes to yours?</li> <li> “Bids” that fail are often the beginnings of conflict. How do things change if you start paying attention and responding to your partner's bids in a positive way?</li> <li> Mindfulness is the key to noticing these bids and avoiding conflict.</li> <li> “Small Things Often” - a reminder to turn toward these bids in the small moments of life.</li> <li> Dr. Gottman's concept of startup is a way of thinking about what you bring to your interactions with your partner. Do you start in a place that's already positive, and thinking highly of your partner? Or do you start in a place where you are suspecting the worst of your partner?</li> <li> Build up your emotional bank account with small compliments (deposits).</li> <li> According to John, there are three phases of any relationship:  Falling in Love (initial), Building Trust (middle), and Cherishing Your Partner (long-term intimacy). What phase are you in? The key to success is using strategies that are appropriate for where you are in your relationship.</li> <li> The key to more sex is having the freedom to say "no" without being punished for it. If refusing sex can actually have a positive payoff, then it will actually lead to a couple having a more satisfying (and frequent) sex life.</li> <li> Do you ever wonder how to make a good relationship GREAT? Focus on cherishing your partner.</li> <li> What if YOU are the only partner who wants to make changes?  Can you make a difference?  Absolutely. Learn how shifts in your approach can have a profound affect on your relationship.</li> <li> The key to success in a relationship isn't that nothing bad ever happens. It's how well you as a couple learn how to repair after those things occur. John discusses how you can learn to repair, and the positive effects that has on long-term relationships.</li> <li> Do you know how to decide if you’re in a bad relationship?  When you're with your partner, are you at your best? Or are you veering off towards your worst? Gottman offers this simple guideline for how to know whether to stay or go. Also what to think about BEFORE you decide that you're on the wrong path.</li> </ul> Join us for these topics and more.  Dr. Gottman has practical information that can improve your relationship TODAY!  Links and Resources: <a href="http://www.amazon.com/What-Makes-Love-Last-Betrayal/dp/1451608489/" rel="noopener nofollow" target="_blank">What Makes Love Last: How to Build Trust and Avoid Betrayal</a> by Dr. John Gottman The Gottman Institute, Seattle <a href="http://www.gottman.com" rel="nofollow" target="_blank"> www.gottman.com</a> <a href="http://www.neilsattin.com/gottman" rel="nofollow" target="_blank">www.neilsattin.com/gottman</a>    (visit to download a .pdf of this episode guide along with John Gottman's "Dreams in Conflict" exercise to help couples who seem to have irreconcilable differences. You can also text “PASSION” to 33444 for instructions on how to download the guide. If you download the guide within the first week of this show's airing, you will also qualify for a chance to win a free signed copy of Dr. Gottman’s book "What Makes Love Last".) The <a href="https://www.facebook.com/groups/RelationshipAliveCommunity/" rel="noopener nofollow" target="_blank">Relationship Alive Community</a> on Facebook Amazing intro/outro music provided courtesy of: <a href="http://www.therailsplitters.com/" rel="noopener nofollow" target="_blank">The Railsplitters - Check them Out! </a>

01: John Gottman - How to Be a Master of Relationship

Best Episodes on Relationships & Love

The best self improvement podcast episodes. From improving productivity, to finding purpose in your life to what constitutes freedom, this topic is on anything and everything that can help people to improve their lives. Add episodes you're interested into your queue below!

"We are a lot harder to read than we think" At work, studies show that others have a better perceptions of our strengths and weaknesses than we do. I've come to believe that I must validate how others view me, I cannot assume my understanding is correct without validation. This episode is fascinating, learn how to have a more accurate view of how others see you.

"The short answer is: people don't see us the way we see ourselves."

Heidi Grant Halvorson, author of "No One Understands You and What to Do About It," explains the science of perception.

HBR IdeaCast

Understand How People See You

"Agility = the opposite of rigidity". "The ability to change your mind is a superpower." When someone gives you feedback, try not to think 'is this true or not?' Try to think 'what can I learn from this?' Sometimes you learn you don't agree but you have a good reason why. "The good learn from everyone and everything. The average from themselves. The stupid already know everything." Socrates.

"Enrollment agility = what to do with our thoughts and emotions internally that

Susan David, author of "Emotional Agility" and psychologist at Harvard Medical School, on learning to unhook from strong feelings.

HallmarkTalk

Weekly hand curated podcast episodes for learning