Recession or not?
Recession or not?
Many pundits in the media are going to talk us into a Recession or maybe we're already in one. Doesn't matter at the hol... Read more
2 Dec 2022
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1min
I Can’t Get My Crew To Take the Training
I Can’t Get My Crew To Take the Training
Training has to be something you do, not something you did. The problem with not training your crew is they bring whatev... Read more
22 Aug 2022
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1min
How To Get Over Procrastination and Find the Time
How To Get Over Procrastination and Find the Time
Retailers can have a tough time setting goals and priorities. This means they often say, "but I don't have the time." Yo... Read more
12 Aug 2022
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17mins
How To Get Customers Over Shipping Delays
How To Get Customers Over Shipping Delays
A question from Doug about getting customers to not be angry with supply chain challenges.
16 May 2022
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2mins
To keep or let go, that is the question
To keep or let go, that is the question
Question: a new hire has been like four out of six shifts spoken to her twice. Am I crazy to let her go and possibly hav... Read more
3 May 2022
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1min
Life doesn’t suck, so why sound like it?
Life doesn’t suck, so why sound like it?
Today I'm sharing a tip about your mindset. Get it right and you sell more, you meet more engaging people, you enjoy you... Read more
2 May 2022
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2mins
Is it worth it to buy props for displays?
Is it worth it to buy props for displays?
Emily asked about the use of props in a display. “Is it worth it to spend a certain amount (%) on props that will not be... Read more
13 Apr 2022
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1min
How do different types of questions help customers get to the right products
How do different types of questions help customers get to the right products
David asked, How different types of questions uncover needs and help customers get to the right products feeling confide... Read more
12 Apr 2022
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1min
Getting Shoppers in the Mood
Getting Shoppers in the Mood
The news isn't going to get better anytime soon. How you help customers distance themselves from stress gets them to buy... Read more
1 Dec 2021
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1min
The counter is your enemy
The counter is your enemy
If you work in photography or jewelry you're used to working from behind the counter. Here's the thing, any furniture or... Read more
30 Nov 2021
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1min