Cover image of Retail Today with Bob Phibbs, The Retail Doctor

Retail Today with Bob Phibbs, The Retail Doctor

Retail Today with Bob Phibbs is a daily digest guiding brick-and-mortar retailers to gain better traction, generate more revenue, and stay strong in their market.

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Recession or not?

Recession or not?

Many pundits in the media are going to talk us into a Recession or maybe we're already in one. Doesn't matter at the hol... Read more

2 Dec 2022

1min

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I Can’t Get My Crew To Take the Training

I Can’t Get My Crew To Take the Training

Training has to be something you do, not something you did. The problem with not training your crew is they bring whatev... Read more

22 Aug 2022

1min

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How To Get Over Procrastination and Find the Time

How To Get Over Procrastination and Find the Time

Retailers can have a tough time setting goals and priorities. This means they often say, "but I don't have the time." Yo... Read more

12 Aug 2022

17mins

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How To Get Customers Over Shipping Delays

How To Get Customers Over Shipping Delays

A question from Doug about getting customers to not be angry with supply chain challenges. 

16 May 2022

2mins

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To keep or let go, that is the question

To keep or let go, that is the question

Question: a new hire has been like four out of six shifts spoken to her twice. Am I crazy to let her go and possibly hav... Read more

3 May 2022

1min

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Life doesn’t suck, so why sound like it?

Life doesn’t suck, so why sound like it?

Today I'm sharing a tip about your mindset. Get it right and you sell more, you meet more engaging people, you enjoy you... Read more

2 May 2022

2mins

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Is it worth it to buy props for displays?

Is it worth it to buy props for displays?

Emily asked about the use of props in a display. “Is it worth it to spend a certain amount (%) on props that will not be... Read more

13 Apr 2022

1min

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How do different types of questions help customers get to the right products

How do different types of questions help customers get to the right products

David asked, How different types of questions uncover needs and help customers get to the right products feeling confide... Read more

12 Apr 2022

1min

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Getting Shoppers in the Mood

Getting Shoppers in the Mood

The news isn't going to get better anytime soon. How you help customers distance themselves from stress gets them to buy... Read more

1 Dec 2021

1min

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The counter is your enemy

The counter is your enemy

If you work in photography or jewelry you're used to working from behind the counter. Here's the thing, any furniture or... Read more

30 Nov 2021

1min

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