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How To Start and Operate a Dog Walking and Pet Sitting Business

Updated 3 days ago

Business
Careers
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These sessions of "How To Start and Operate a Dog Walking and Pet Sitting Business" will take you from the very beginning, when you're only thinking about starting this business, to organizing it and finally to the point where you will collect your fees in checks or credit card payments.

Read more

These sessions of "How To Start and Operate a Dog Walking and Pet Sitting Business" will take you from the very beginning, when you're only thinking about starting this business, to organizing it and finally to the point where you will collect your fees in checks or credit card payments.

iTunes Ratings

19 Ratings
Average Ratings
18
1
0
0
0

Addictive

By Mikeydddddd - Sep 06 2019
Read more
I have been learning so much from this podcast. Everything I’ve learned have been a essential component to expanding my businessz

President MistyLk LLC

By Molly Forman - Sep 18 2017
Read more
I learned so much from this wonderful man! Anyone who talks the time to educate future pet sitters and dog walkers to the degree that he has has got to be a great guy! Thanks Ray!!

iTunes Ratings

19 Ratings
Average Ratings
18
1
0
0
0

Addictive

By Mikeydddddd - Sep 06 2019
Read more
I have been learning so much from this podcast. Everything I’ve learned have been a essential component to expanding my businessz

President MistyLk LLC

By Molly Forman - Sep 18 2017
Read more
I learned so much from this wonderful man! Anyone who talks the time to educate future pet sitters and dog walkers to the degree that he has has got to be a great guy! Thanks Ray!!
Cover image of How To Start and Operate a Dog Walking and Pet Sitting Business

How To Start and Operate a Dog Walking and Pet Sitting Business

Latest release on Oct 14, 2017

Read more

These sessions of "How To Start and Operate a Dog Walking and Pet Sitting Business" will take you from the very beginning, when you're only thinking about starting this business, to organizing it and finally to the point where you will collect your fees in checks or credit card payments.

Rank #1: 3 Let’s Set Up Your Business

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3 Let’s Set Up Your Business

  1. Choosing a company name
  2. choose a name that defines your business quickly
  3. stay away from personal names that are more ego driven than business smart
  4. unless you have "Dog Walking" and/or "Pet Sitting as part of the name
  5. Women's names seem to work best
  6. Highlight the business; minimize the name
  7. Dog Walking and Pet Sitting is more important than the actual name
  8. Important for magnetic signs on car
  9. log in to your state’s Corporation Commission
  10. confirm that your company name is unique
  11. if not, you must choose another name
  1. Apply for and immediately receive an IRS EIN
  2. log onto IRS website

1.http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/How-to-Apply-for-an-EIN

  1. DO NOT use non-IRS websites to apply for EIN
  2. After completing the EIN application, EIN will be generated immediately

III. Legally organize your company

  1. log onto IRS website for discussion about business structures
  2. http://www.irs.gov/uac/Choosing-a-Business-Structure
  3. Sole Proprietorship

     No legal filings; no special requirements

     You have no legal protection if you're ever sued

  1. I do not recommend remaining a Sole Proprietor
  2. C-Corporation
  3. used by large companies with stockholders
  4. double taxation
  5. strict business requirements
  6. not suggested for our type of business
  7. S-Corporation
  8. can be used by small businesses
  9. pass-through taxation
  10. still has strict business requirements
  11. Limited Liability Company (LLC)
  12. perfect for small businesses
  13. pass-through taxation
  14. not very strict business requirements
  15. ideal for our type of business
  16. file with your state’s corporation commission
  17. can pay LegalZoom or IncFile.com to do this
  18. easy to do by yourself
  19. log onto your state’s corporation commission
  20. located page to apply for LLC
  21. answer all questions
  22. must have legal company name handy

             iii. afterwards pay application and filing fee

  1. use credit or debit card

Leave questions or comments at dogwalkerpodcast@gmail.com

Or post same on dogwalkerpodcast Facebook page

Or on dogwalkerpodcast.com website.

Oct 01 2015

20mins

Play

Rank #2: #4 More Business Stuff

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#4 More Business Stuff

  1. Set up your professional email account
  2. Does your state require you to collect sales or use taxes?
    1. Check the Tax Foundation (http://taxfoundation.org) for information
    2. Contact your state’s revenue or tax department
      1. Ask them if dog walkers need to collect sales or use taxes

Oct 16 2015

21mins

Play

Rank #3: #11 Sales

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Session 11 – Sales

Sales is the process of convincing those people who know about your business through your marketing, to hire you.

Sales Literature:

+ Who Am I – A brief description of yourself

+ Services Offered – Discussion of your services and their prices

+ FAQs – Facts about your services and your business

Closing a sale is the process of getting a Prospect to agree to pay for your services and become your Customer.

Sales Principles

Customers will always make decisions based on their self-interest.

Customers prefer a good deal over a fair deal.

When making your presentation, explain, educate and answer questions.

The Presumptive Sales Technique pushes the meeting closer to an agreement by having you talk to your prospect as if he was already your customer.

Another principle of Sales is that you have to CLOSE a prospect at least THREE times, meaning that you have to ask for the job at least THREE times before it registers with the prospect.

If the Presumptive Sales Technique fails, Close your prospect by Asking for the Job.

Don’t fear rejection … remember, it’s not personal if it comes; it’s just business, and even if you do your presentations correctly, you will loose a few jobs.

Advanced Sales Techniques:

+ MIRROR your prospect’s speech tempo; do NOT imitate your prospects dialect or accent.

+ Include both parties in your presentation.

+ Determine who the dominant person in the decision-making team is by placing your business card equidistant between both parties. The dominant person will pick up the card.

+ Determine if your prospect is an A-Type or B-Type Person and adjust your presentation accordingly

          ++ A-Type wants the Big Picture; just the facts, please

          ++ B-Type wants all the facts; detail oriented

Preparing for your Meet-And-Greet:

+ DO NOT BE LATE; arrive 3 to 5 minutes early

+ Memorize your prospect’s name as well as that of the pet

+ Dress appropriately; clean dog walking attire

+ Wear Clean Shoes

+ Pull the prospect towards you by stepping backwards as the door opens

+ Pay attention to the pet

+ Bring treats for the pet; ask first

+ Take notes

+ After the Meet-And-Greet, immediate email a Thank You note.

Good luck!

Feb 17 2016

32mins

Play

Rank #4: #8 Tools of the Trade

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Veterinary Release Form

Veterinarian Name:

Address:

Phone #:

To the Veterinarian – Hospital

has been contracted to pet sit for my pet(s) and has my permission to place them in your care in case of an emergency. will attempt to contact me as soon as medical care is deemed necessary. However, in the event I cannot be reached immediately, I authorize you to treat my pet(s) and will be responsible for payment of any fees as stated below. Please file this form with my records.

Pet Owner:

Address:

Phone – email:

Pet(s):

  1. If above-named veterinarian is not available, I agree that another vet in his/her practice may care for my pets. If neither of these veterinarians are available, I give permission for to take my pet(s) to the nearest animal hospital or emergency clinic.

  1. I give permission for to approve treatment up to $_______. (Initial ______)

  1. I understand that assumes no responsibility for the loss of any pet and is released from all liability related to transportation, treatment and expense.

  1. Other conditions, if any:

------------------------------------------------------------------------------------

Tools of the Trade

Shoes

Sole inserts

Clothing

White for summer

Darker for colder weather

Shorts

T-Shirt or short-sleeve shirt

Hat with sun visor

Sweatband

Sunglasses

Long Pants

Long sleeve shirt

Jacket with hood

Stocking hat

Ear muffs

Gloves

Scarf

Handkerchief

Towel for self

Fanny Pack

Carabiner with cord for keys

Smart phone

Storage clip board

Extra blank forms

Dog treats

Extra pens

Binder for daily forms & keys

Brief case

Pens

Business cards

Poopie bags

Leashes

Double Leashes

Extra collars

Facemask

Shoe Covers

Towel for pets

Portable vacuum cleaner

Rug shampoo

Garbage bags

Pet poop spray

Air freshener

Dog and cat treats in containers

Lunch on ice in Igloo

Camping cutlery

More than enough to drink, preferably water

Thermos of coffee or tea

Baby Wipes, non alcohol

Tissues

Umbrella or poncho

Bucket for wet umbrella or poncho

Small bucket with plastic bag for trash

Various plastic bins to store equipment

Knife or scissors

Bicycle rear-view clip-on mirror for glasses

First aid kit

Can of wasp spray for protection

Automobile needs

Plastic signs for car

Computer with printer and internet connection

Email

Word processor

Spreadsheet

Filing cabinet

Hanging files with manila folders

Calculator

Label maker

Dec 31 2015

24mins

Play

Rank #5: #13 Conversation with Ally Mayer, the owner of The Waggly Tail

Podcast cover
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Listen to how Ally Mayer, the owner of The Waggly Tail started her business.

Great chat!

If you’d like to get in touch with Ally or learn more about The Waggly Tail, please visit her website at www.thewagglytail.com. For your daily dose of cute pet pics, follow her on Facebook (https://www.facebook.com/thewagglytail) and Instagram (https://www.instagram.com/thewagglytailllc/).

Apr 16 2016

23mins

Play

Rank #6: #12 Customer Relations

Podcast cover
Read more

Customer Relations is the process of keeping your customers happy and keeping them from fleeing to your competition.

Although Customer Relations is the third leg of the three-legged customer development process, after Marketing and Sales, in my opinion, it is THE most important leg.

My six Principles of Customer Relations:

  1. Do your job well
  2. Be accessible
  3. Query your customers about how you’re doing
  4. IMMEDIATELY address any problems and make them good
  5. Offer extra, free services that your customer did not expect
  6. Clean up after yourself

If you haven’t done so yet, please subscribe to this podcast and LIKE it.

To do so, go to iTunes and look for this podcast by searching for “How To Start and Operate a Dog Walking and Pet Sitting Business.”

Once you find it, please LIKE the podcast.

Finally, would you like to talk to me about your plans or questions about this business? If so, please email me at dogwalkerpodcast@gmail.com. I’d like to talk to you over Skype and if you agree, put our talk on an upcoming session of “How To Start and Operate a Dog Walking and Pet Sitting Business.” I think it’ll be a blast for both of us. Don’t worry if you haven’t done anything to start your business yet. As long as you’re interested in it and you have some questions or comments, I’d like to talk to you.

Ray

Mar 21 2016

18mins

Play

Rank #7: #15 Your First Dog Walk or Pet Sit

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In this session of “How To Start and Manage a Dog Walking and Pet Sitting Business,” I’ll introduce you to your first dog walking job.

Listen to how I suggest that you approach your first dog walking or pet sitting job.

I’ll walk you through your initial preparations through the time that you close the door and leave for your next job.

Comments, questions and critiques can be left at dogwalkerpodcast@gmail.com

Jul 08 2016

23mins

Play

Rank #8: Special Call To Action

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This is a short, special call to action session where I’m going to ask you for a favor.

Whether you’ve been listening to this podcast with the possibility of one day starting this business, or whether you followed along and actually started your business, step by step, OR whether you’re already an established dog walker and pet sitter who’s looking to hear what another dog walker has to say, I’d love to hear from you.Send an email to dogwalkerpodcast@gmail.com and let me know a little bit about yourself … whether you’re an established dog walker; whether you’re still thinking about it … whether you have specific questions. Let me know whether you have Skype or ooVoo.

Feb 21 2016

2mins

Play

Rank #9: # 14 Conversation with Amanda Krom the owner of Amanda's Paw Pals

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In this session of “How To Start and Manage a Dog Walking and Pet Sitting Business,” I’m going to chat with Amanda Krom, the owner of Amanda’s Paw Pals in HIGGANUM, Connecticut.

Amanda’s Paw Pals at www.amandaspawpals.com

Also look for Amanda’s Paw Pals on Facebook

May 12 2016

20mins

Play

Rank #10: #17 Managing Some Of Your Business’ Money

Podcast cover
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When it comes to money, making it is only part of the problem. Retaining as much as you can, is the other part of it. I think that we all know this, but what we often don’t realize in time is that there are a number of financial obligations that we have to pay, whether we want to or not. Often those bills come at the most inopportune time. 

That inopportune time when money is needed most for dog walkers and pet sitters is often during income tax time AND when our annual insurance and bonding payments are due. 

Until you get more experience with your expenditures, set aside 22% of everything that you make. That should keep you out of trouble.

Sep 23 2016

19mins

Play

Happy Trails Until We Meet Again

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Oct 14 2017

4mins

Play

#24 Types of walkers and sitters to attract to your business AND a chat with Steve

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Jul 23 2017

35mins

Play

#23 Employees or Individual Contractors Part 2

Jun 16 2017

17mins

Play

#22 Employees or Individual Contractors, Part 1

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Show Notes

Here is the link that I referenced in the session.

https://www.irs.gov/businesses/small-businesses-self-employed/independent-contractor-self-employed-or-employee

INDEPENDENT CONTRACTOR AGREEMENT  

This Agreement is between (hereafter referred to as “The Company”) whose mailing address is and ____    (hereafter referred to as “The Independent Contractor”), whose primary business address is __________

This Agreement shall commence as of _//

The Company engages in pet care services and the overall care and sitting for domestic animals. The Independent Contractor represents that he/she is a skilled professional or specialist in the area of pet sitting and pet care. The Company desires to engage The Independent Contractor for certain specific assignments. The Independent Contractor and The Company agree to the following:

  1. RESPONSIBILITIES

  1. The Independent Contractor shall provide the following services for The Company on a non-exclusive basis, including but not limited to:

  • Dog Walking
  • Cat Sitting
  • Key Pick-up and Drop Off
  • Meet and Greets

  1. The Independent Contractor shall complete all assignments in a timely professional manner consistent with accepted industry standards, and within time frames and fee structures as agreed to for each project.

  1. The Independent Contractor acknowledges The Company’s proprietary interest in any of its clients and agrees that neither The Independent Contractor nor his/her agents or employees shall disclose any information regarding any clients or business practices of The Company gained through its work with The Company, to any third party, during the term of this Agreement. This Agreement applies to all information presented to The Independent Contractor by The Company or its clients, whether by oral, written, facsimile or material disclosure or electronic transmission, or by any other means.

  1. The Independent Contractor agrees that all assignments produced for The Company shall be considered work-for-hire.

  1. The Independent Contractor shall not obligate The Company at any time by Agreement with any third party in any way.

  1. The Independent Contractor is not an employee of The Company, and may provide services for other clients, and maintains a separate principal place of business.

  1. The Independent Contractor will determine the method, details, and the means of performing the above services. The Company shall have no right to, and shall not control the manner or determine the method of accomplishing The Independent Contractor’s

  1. The Independent Contractor shall perform the services required by this Agreement at any place or location and at such times as The Independent Contractor and The Company have agreed upon.
  2. COMPENSATION AND FEES
  3. The Independent Contractor shall be paid an agreed-upon fee on an agreed-upon day of the week:

 Compensation will be by:

  1. Company Check or

b: Paypal Transfer

  1. All expenses shall be borne by The Independent Contractor except as agreed to in advance, in writing. The Independent Contractor agrees to submit written or emailed invoices for all work performed for The Company, if required by The Company, prior to payment.
  2. The Independent Contractor is not entitled to workers’ compensation benefits or unemployment benefits. The Independent Contractor is obligated and assumes full responsibility for payment of any and all federal and state taxes on any monies earned pursuant to this independent contractor Agreement.         Independent Contractor Initials: _
PERIOD OF SERVICE AND TERMINATION
  1. This Agreement shall be in effect for a period of thirty days from the date of its execution. This Agreement will automatically renew if The Independent Contractor continues to do work for The Company after the expiration date.
  2. This Agreement may be terminated by either party, Without Cause, upon five (5) days written or emailed notice to the other party, or With Cause, immediately upon material breach of any terms of this Agreement by either of the parties.
  3. The Independent Contractor may, at his/her sole discretion, decline to provide services to The Company’s Clients or potential Clients. If The Independent Contractor declines to provide services to any of The Company’s Client, The Company, at its own discretion, may terminate this Agreement at will.

 

MISCELLANEOUS 1.       All work produced for The Company by The Independent Contractor shall be considered work-for-hire, and the exclusive property of The Company. When final payment for contract work is made to The Independent Contractor, all rights in all forms are the sole property of The Company in perpetuity.
  1. The Independent Contractor will not solicit, contract with, or join in with The Company’s clients, for a period of one (1) year from the date of expiration or termination of this Agreement, without the express written consent of The Company.
  2. The Independent Contractor agrees that he/she will not impair the business relationship between The Company and its Clients or prospective clients, in any way.

  1. This Agreement shall constitute the complete Agreement between The Independent Contractor and The Company, and no representations or promises, oral or written, have been made except as agreed to in writing.

  1. If any part of this Agreement shall become invalid, such portion shall be severed and the remainder of this Agreement shall continue in full force and effect.
  2. Neither this Agreement nor any duties or obligations under this Agreement may be assigned by either party without prior written consent of both parties to this Agreement.
INDEMNIFICATION

The Company and The Independent Contractor agree to defend and indemnify each other and their agents for all damages they may suffer, including legal fees and expenses, resulting acts of or from representations based upon any information, either written or oral, provided by the other or by the omission of any material information.

JURISDICTION AND ATTORNEYS’ FEES

Each party hereto consents to the jurisdiction of the Courts of the State of and the terms and provisions of the Agreement shall be governed by the laws of the State of .  If any provision in this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions will nevertheless continue in full force without being impaired or invalidated in any way.

If any action at law or in equity, including an action for declaratory relief, is brought to enforce or interpret the provisions of this Agreement, the prevailing party will be entitled to reasonable attorneys’ fees, which may be set by the court in the same action or in a separate action brought for that purpose, in addition to any other relief to which that party may be entitled.

Agreed on this date: ____

________

_______

Signature: __________

_______

Signature: ___

May 11 2017

28mins

Play

#21 Let's Grow Your Business

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Taking on additional help to your solo operation will be a big deal, whether you take on one or two assistants who can help you when you’re ill or on a vacation, or whether you take on additional people to address a growing clientele.

When considering taking on additional help, you’ll have to decide whether that help will be employees or individual contractors.

Here are the links that I referenced in the session.

https://www.irs.gov/businesses/small-businesses-self-employed/independent-contractor-self-employed-or-employee

https://www.law.berkeley.edu/files/FAQ-IndepContractorsvsEmployees.pdf

http://www.diffen.com/difference/Employee_vs_Independent_Contractor

As always, I’d love to hear from you. Drop me an email at dogwalkerpodcast@gmail.com and ask your questions, offer your comments OR tell me that you’d like to be interviewed by me on an upcoming session.

Ray, the Dog Walker

Mar 10 2017

19mins

Play

#20.5 Short Happy Holidays Greeting

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On this Christmas Day Eve, I want to send to all you dog walkers and pet sitters … those of you who are established in business and those of you who are still thinking about it … a very Merry Christmas and a Happy Hanukkah, a Merry Quansa and a joyous Festivus. If you celebrate some other holiday at this time of the year, my wishes to you as well.

If you’re already in business, you’ll surely be getting plenty of holiday gifts in the form of food and gift cards. Be sure to thank your customers. And for your customers who didn’t leave anything for you, send them a cheery holiday greeting as well.

For those of you who are still planning on getting into this business, it’s time to get off your butts and get this show moving! There’s nothing better than a New Year’s Resolution to take your destiny into your own hands.

Happy Holidays you wonderful, wonderful animal lovers!

Dec 24 2016

1min

Play

#20 Conversation with Mary Oberdier, owner of Chase’n Tails Pet Care, LLC

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In this session of “How To Start and Manage a Dog Walking and Pet Sitting

Business,” I’m going to talk to Mary Oberdier, the owner of Chase’n Tails Pet Care, LLC in Manatee County, Florida.

If you’d like to get in touch with Mary, you can email her at:

chasentails@yahoo.com

or go to her website:

www.chasentailspetcare.com/

Finally, you can also catch her on her Facebook page at:

www.facebook.com/ChasenTailsPetCareLlc

Chase’n Tails Pet Care’s business telephone number is:

941-447-9528

If you want to contact Mary, please be respectful of her time. She is a professional working hard at her business.

Drop me an email at dogwalkerpodcast@gmail.com and ask your questions, offer your comments OR tell me that you’d like to be interviewed by me on an upcoming session.

Dec 15 2016

28mins

Play

#19 Random Thoughts

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I’ve been collecting these Random Thoughts since I started this podcast over a year ago. I kept them in my notes with the idea of incorporating them into their own sessions but I soon learned that they don’t carry enough weight on their own to warrant full sessions by themselves. They are important enough, however to be aired somewhere. That somewhere is here.

Nov 27 2016

28mins

Play

Darrell Kelton and Javier Vega Interview

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Today I’ll be talking with two friends who over a period of time decided that they wanted to be in control of their own destinies. You’ll hear how Darrell Kelton and Javier Vega carefully planned their business, Leash Dog Care, how they then quit their regular jobs and how then jumped head first into this business without any regrets.

Business: Leash Dog Care

Owners: Darrell Kelton andJavier Vega

Location: Boston, MA

Bus Phone: 617-294-9455

Website: www.leashdogcare.com

Facebook: www.facebook.com/leashdogcare

Twitter @leashdogcare

Instagram @leashdogcare

Oct 25 2016

33mins

Play

#17 Managing Some Of Your Business’ Money

Podcast cover
Read more

When it comes to money, making it is only part of the problem. Retaining as much as you can, is the other part of it. I think that we all know this, but what we often don’t realize in time is that there are a number of financial obligations that we have to pay, whether we want to or not. Often those bills come at the most inopportune time. 

That inopportune time when money is needed most for dog walkers and pet sitters is often during income tax time AND when our annual insurance and bonding payments are due. 

Until you get more experience with your expenditures, set aside 22% of everything that you make. That should keep you out of trouble.

Sep 23 2016

19mins

Play

#16 Adjusting Your Business to a Changing Market

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In this session of “How To Start and Manage a Dog Walking and Pet Sitting Business,” I’ll talk to you about how you can adjust your business to accommodate a shifting customer base, especially during the summer when many customers order a temporary service stoppage.

Jul 31 2016

20mins

Play

#15 Your First Dog Walk or Pet Sit

Podcast cover
Read more

In this session of “How To Start and Manage a Dog Walking and Pet Sitting Business,” I’ll introduce you to your first dog walking job.

Listen to how I suggest that you approach your first dog walking or pet sitting job.

I’ll walk you through your initial preparations through the time that you close the door and leave for your next job.

Comments, questions and critiques can be left at dogwalkerpodcast@gmail.com

Jul 08 2016

23mins

Play

# 14 Conversation with Amanda Krom the owner of Amanda's Paw Pals

Podcast cover
Read more

In this session of “How To Start and Manage a Dog Walking and Pet Sitting Business,” I’m going to chat with Amanda Krom, the owner of Amanda’s Paw Pals in HIGGANUM, Connecticut.

Amanda’s Paw Pals at www.amandaspawpals.com

Also look for Amanda’s Paw Pals on Facebook

May 12 2016

20mins

Play

#13 Conversation with Ally Mayer, the owner of The Waggly Tail

Podcast cover
Read more

Listen to how Ally Mayer, the owner of The Waggly Tail started her business.

Great chat!

If you’d like to get in touch with Ally or learn more about The Waggly Tail, please visit her website at www.thewagglytail.com. For your daily dose of cute pet pics, follow her on Facebook (https://www.facebook.com/thewagglytail) and Instagram (https://www.instagram.com/thewagglytailllc/).

Apr 16 2016

23mins

Play

#12 Customer Relations

Podcast cover
Read more

Customer Relations is the process of keeping your customers happy and keeping them from fleeing to your competition.

Although Customer Relations is the third leg of the three-legged customer development process, after Marketing and Sales, in my opinion, it is THE most important leg.

My six Principles of Customer Relations:

  1. Do your job well
  2. Be accessible
  3. Query your customers about how you’re doing
  4. IMMEDIATELY address any problems and make them good
  5. Offer extra, free services that your customer did not expect
  6. Clean up after yourself

If you haven’t done so yet, please subscribe to this podcast and LIKE it.

To do so, go to iTunes and look for this podcast by searching for “How To Start and Operate a Dog Walking and Pet Sitting Business.”

Once you find it, please LIKE the podcast.

Finally, would you like to talk to me about your plans or questions about this business? If so, please email me at dogwalkerpodcast@gmail.com. I’d like to talk to you over Skype and if you agree, put our talk on an upcoming session of “How To Start and Operate a Dog Walking and Pet Sitting Business.” I think it’ll be a blast for both of us. Don’t worry if you haven’t done anything to start your business yet. As long as you’re interested in it and you have some questions or comments, I’d like to talk to you.

Ray

Mar 21 2016

18mins

Play

Special Call To Action

Podcast cover
Read more

This is a short, special call to action session where I’m going to ask you for a favor.

Whether you’ve been listening to this podcast with the possibility of one day starting this business, or whether you followed along and actually started your business, step by step, OR whether you’re already an established dog walker and pet sitter who’s looking to hear what another dog walker has to say, I’d love to hear from you.Send an email to dogwalkerpodcast@gmail.com and let me know a little bit about yourself … whether you’re an established dog walker; whether you’re still thinking about it … whether you have specific questions. Let me know whether you have Skype or ooVoo.

Feb 21 2016

2mins

Play

#11 Sales

Podcast cover
Read more

Session 11 – Sales

Sales is the process of convincing those people who know about your business through your marketing, to hire you.

Sales Literature:

+ Who Am I – A brief description of yourself

+ Services Offered – Discussion of your services and their prices

+ FAQs – Facts about your services and your business

Closing a sale is the process of getting a Prospect to agree to pay for your services and become your Customer.

Sales Principles

Customers will always make decisions based on their self-interest.

Customers prefer a good deal over a fair deal.

When making your presentation, explain, educate and answer questions.

The Presumptive Sales Technique pushes the meeting closer to an agreement by having you talk to your prospect as if he was already your customer.

Another principle of Sales is that you have to CLOSE a prospect at least THREE times, meaning that you have to ask for the job at least THREE times before it registers with the prospect.

If the Presumptive Sales Technique fails, Close your prospect by Asking for the Job.

Don’t fear rejection … remember, it’s not personal if it comes; it’s just business, and even if you do your presentations correctly, you will loose a few jobs.

Advanced Sales Techniques:

+ MIRROR your prospect’s speech tempo; do NOT imitate your prospects dialect or accent.

+ Include both parties in your presentation.

+ Determine who the dominant person in the decision-making team is by placing your business card equidistant between both parties. The dominant person will pick up the card.

+ Determine if your prospect is an A-Type or B-Type Person and adjust your presentation accordingly

          ++ A-Type wants the Big Picture; just the facts, please

          ++ B-Type wants all the facts; detail oriented

Preparing for your Meet-And-Greet:

+ DO NOT BE LATE; arrive 3 to 5 minutes early

+ Memorize your prospect’s name as well as that of the pet

+ Dress appropriately; clean dog walking attire

+ Wear Clean Shoes

+ Pull the prospect towards you by stepping backwards as the door opens

+ Pay attention to the pet

+ Bring treats for the pet; ask first

+ Take notes

+ After the Meet-And-Greet, immediate email a Thank You note.

Good luck!

Feb 17 2016

32mins

Play

#10 Marketing

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In this session of How To Start and Manage a Dog Walking and Pet Sitting Business, I’m going to introduce you to the very important topic of Marketing. Marketing is the process of letting the buying public … potentially your customers … know that you’re in business as well as what your business is all about.

I recommend that you sign up with www.thumbtack.com.

Go to https://www.craigslist.org/about/sites#US and find the particular craigs list that is closest to you.

For quality printing at a reasonable price go to www.vistaprint.com

Start a free website with Blogger at www.blogger.com

Keep sending me your questions and comments to  dogwalkerpodcast@gmail.com or go to the dogwalkerpodcast facebook page at www.facebook.com/dogwalkerpodcast and leave your comments or questions there.

Jan 29 2016

27mins

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#9 Accounting

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In this session of How To Start and Manage a Dog Walking and Pet Sitting Business, I'm going to talk to you about book keeping and accounting. 1. Daily Service Calls

Service Calendar

Monday, January 04, 2016

9:00 AM

Customer 1 (M-F)

9:45 AM

Customer 2 (M-F)

10:30 AM

Customer 3 (M, W, F)

11:15 AM

Customer 4 (M-F)

1:00 PM

Customer 5 (Tu, Th)

Tuesday, January 05, 2016

9:00 AM

Customer 1 (M-F)

9:45 AM

Customer 2 (M-F)

11:15 AM

Customer 4 (M-F)

1:00 PM

Customer 5 (Tu, Th)

Wednesday, January 06, 2016

9:00 AM

Customer 1 (M-F)

9:45 AM

Customer 2 (M-F)

10:30 AM

Customer 3 (M, W, F)

11:15 AM

Customer 4 (M-F)

Thursday, January 07, 2016

9:00 AM

Customer 1 (M-F)

9:45 AM

Customer 2 (M-F)

1:00 PM

Customer 5 (Tu, Th)

Friday, January 08, 2016

9:00 AM

Customer 1 (M-F)

9:45 AM

Customer 2 (M-F)

10:30 AM

Customer 3 (M, W, F)

11:15 AM

Customer 4 (M-F)

2. Customer Payments

Client

Rec'vd

Check #

Amount

Tot Earn

Jan

Customer 1

01/04/16

#2778

$100.00

$100.00

Customer 2

01/04/16

#2031

$100.00

$200.00

Customer 3

01/04/16

#154

$60.00

$260.00

Customer 4

01/04/16

#1713

$100.00

$360.00

Customer 5

01/04/16

#3654

$40.00

$400.00

Balance Forward

$0.00

Ch # 2778

$100.00

Fee

Customer 1 (M-F)

Total Credit

$100.00

$20.00

Monday, January 11, 2016

$80.00

$20.00

Tuesday, January 12, 2016

$60.00

$20.00

Wednesday, January 13, 2016

$40.00

$20.00

Thursday, January 14, 2016

$20.00

$20.00

Friday, January 15, 2016

$0.00

$20.00

3. Running Totals of Customer Payments

Client

2016 Cum

Customer 1

$100.00

Customer 2

$100.00

Customer 3

$60.00

Customer 4

$100.00

Customer 5

$40.00

Then next time Customer 1 pays you another $100 for the following week’s of walks, add that $100 to the existing $100 to make it $200 in the 2016 Cum (for Cumulative) column. Do that for every customer and you’ll see how much each one of your customers pays you over time.

4. Monthly Income

Jan (1)

Feb (2)

Mar (3)

Apr (4)

May (5)

Jun (6)

Sub-Total

2016

$400.00

$400.00

Jul (7)

Aug (8)

Sep (9)

Oct (10)

Nov (11)

Dec (12)

Total

2016

$400.00

Using our example of 5 customers who pay you a total of $400 per month, you can use this simple set-up to track your monthly income as well as your 6-month midpoint income as well as your annual income. As your business grows, your monthly income will grow along with it.

5. Running Total Income and Tax burden

Tot Earn

32% Taxes

Taxes

$100.00

$32.00

$32.00

$200.00

$32.00

$32.00

$260.00

$19.20

$51.20

$360.00

$32.00

$83.20

$400.00

$12.80

$96.00

These cells should be added at the end of the cells of 2. Customer Payments above. I’m using the formula that you will have to pay around 32% of your income to State and Federal tax agencies. This will allow you to set aside in your savings account the amount of money that you should pay quarterly. If you pay your taxes on April 15, the IRS will charge you an interest rate for not having paid your quarterly taxes on time. 6. Expenses by Category

Expenses

Date

Vendor

Purpose

Account

Amount

Sls Tax

Totals

1/4/2016

Vendor 1

2 leashes

20b Equip

$25.00

$1.50

$26.50

1/6/2016

Vendor 2

Off Supplies

18 Off Supp

$43.64

$2.62

$46.26

In this example I’m noting that I’ve made two business expenditures. I’ve noted the actual amounts with a separate notation for the Sales Tax which you’ll be able to deduct from your income taxes. Note that I’ve used the IRS 1040, Schedule C designations in the Account column, namely 20b and 18. You can do this if you have a Schedule C in your files for a reference. This will make it easier at tax time to itemize your deductions. You’ll add up all of your #20b expenses and then your #18 expenses as well as all of your other expenses and include those sums in your Schedule C. It’s much simpler than it sounds, really! 

Internet sources cited in this session …

dogwalkerpodcast@gmail.com

www.facebook.com/dogwalkerpodcast

Google “free basic accounting and bookkeeping courses online”

https://www.irs.gov/

http://www.gnucash.org/

www.turbotax.com/

Jan 11 2016

15mins

Play

#8 Tools of the Trade

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Veterinary Release Form

Veterinarian Name:

Address:

Phone #:

To the Veterinarian – Hospital

has been contracted to pet sit for my pet(s) and has my permission to place them in your care in case of an emergency. will attempt to contact me as soon as medical care is deemed necessary. However, in the event I cannot be reached immediately, I authorize you to treat my pet(s) and will be responsible for payment of any fees as stated below. Please file this form with my records.

Pet Owner:

Address:

Phone – email:

Pet(s):

  1. If above-named veterinarian is not available, I agree that another vet in his/her practice may care for my pets. If neither of these veterinarians are available, I give permission for to take my pet(s) to the nearest animal hospital or emergency clinic.

  1. I give permission for to approve treatment up to $_______. (Initial ______)

  1. I understand that assumes no responsibility for the loss of any pet and is released from all liability related to transportation, treatment and expense.

  1. Other conditions, if any:

------------------------------------------------------------------------------------

Tools of the Trade

Shoes

Sole inserts

Clothing

White for summer

Darker for colder weather

Shorts

T-Shirt or short-sleeve shirt

Hat with sun visor

Sweatband

Sunglasses

Long Pants

Long sleeve shirt

Jacket with hood

Stocking hat

Ear muffs

Gloves

Scarf

Handkerchief

Towel for self

Fanny Pack

Carabiner with cord for keys

Smart phone

Storage clip board

Extra blank forms

Dog treats

Extra pens

Binder for daily forms & keys

Brief case

Pens

Business cards

Poopie bags

Leashes

Double Leashes

Extra collars

Facemask

Shoe Covers

Towel for pets

Portable vacuum cleaner

Rug shampoo

Garbage bags

Pet poop spray

Air freshener

Dog and cat treats in containers

Lunch on ice in Igloo

Camping cutlery

More than enough to drink, preferably water

Thermos of coffee or tea

Baby Wipes, non alcohol

Tissues

Umbrella or poncho

Bucket for wet umbrella or poncho

Small bucket with plastic bag for trash

Various plastic bins to store equipment

Knife or scissors

Bicycle rear-view clip-on mirror for glasses

First aid kit

Can of wasp spray for protection

Automobile needs

Plastic signs for car

Computer with printer and internet connection

Email

Word processor

Spreadsheet

Filing cabinet

Hanging files with manila folders

Calculator

Label maker

Dec 31 2015

24mins

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iTunes Ratings

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Addictive

By Mikeydddddd - Sep 06 2019
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I have been learning so much from this podcast. Everything I’ve learned have been a essential component to expanding my businessz

President MistyLk LLC

By Molly Forman - Sep 18 2017
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I learned so much from this wonderful man! Anyone who talks the time to educate future pet sitters and dog walkers to the degree that he has has got to be a great guy! Thanks Ray!!