Rank #1: Drunk Elephant's Tiffany Masterson: 'I want to be accessible to the consumer'
On this episode of The Glossy Beauty Podcast, Drunk Elephant Founder and Chief Creative Officer, Tiffany Masterson sits down with beauty editor Priya Rao to discuss building a clean brand before that label existed, the challenges of fostering community on social media and what she would need to sell her company.
Jun 20 2019
Rank #2: Tatcha's Vicky Tsai: 'Love your clients, love your products, everything else is icing.'
About 10 years ago, Vicky Tsai chose happiness. After years of working in corporate, she slowly realized that she didn't know what she wanted to do with her career. She had also been struggling with an increasingly bad case of dermatitis that shook her confidence in her appearance and in herself. So one day, she decided to quit her job and travel the world in search of something to believe in. Somewhere along the way she found herself in Kyoto, in more ways than one. After returning to the United States, Tsai looked everywhere for the products that had saved her skin with no luck. Determined to share these secrets with the world, she sold her engagement ring to buy 10,000 blotting papers, and from there Tatcha was born. In this episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Tsai, founder and chief treasure hunter for Tatcha, to discuss the difficulty of introducing foreign beauty concepts to the US market, skincare as self-care and why you can't rush amazing products.
Jan 03 2019
Rank #3: Estee Lauder Companies' John Demsey: 'People buy products, but they join brands'
John Demsey has spent over 13 years working at the Estée Lauder Companies, and throughout that time, he has seen the beauty industry go through massive changes. He's come to realize there's one thing about beauty that will never change: It will always be a good business opportunity, because people will always want to look good. For Demsey, the focus of the company has always been luxury products and authentic relationships with consumers. As consumer behavior has shifted in favor of digital, the company has had to find new ways to translate the personal connection and keep customers coming back. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with group president of the Estée Lauder Companies, John Demsey, to discuss how Estée Lauder strikes the perfect balance of product and brand identity, blurs the lines between cosmetics and skin care, and remains a pure-play in luxury beauty.
Jul 25 2019
Rank #4: Moon Juice founder Amanda Chantal Bacon on bringing research to the wellness industry
Amanda Chantal Bacon is often ranked alongside Gwyneth Paltrow when it comes to seminal figures in wellness. But that's not to say she's fully comfortable with it. "I try to stay out of the fray of what the wellness world has become, which is odd, because I'm smack dab in the center of it, and have probably contributed to a lot of everything that I shy away from now," Chantal Bacon said on this week's episode of the Glossy Beauty Podcast.
"And so what can I do -- I do feel like I was there and helped create a bit of this beast -- to really stay true to the mission and to spread that to my team?"
Talking about it in earnest is one way to address the problem. Chantal Bacon also seeks to live out her values with Moon Juice, which opened its first shop in Venice, California in 2011 and carries products that offer more than what you'll find in just about any grocery store or gas station these days.
"What would be the difference between a Moon Juice with some type of pasteurization on it in a cute juice shop, and a juice for maybe $2.99 in a grocery store that's the same blend and organic?" she asked. "It would really be the difference of a label. So that didn't feel worthwhile. Herbs, though, that was something that when you scale it, it makes sense. Your costs go down. You're able to reach more people. Supplements are actually something that you need scale for safety reasons alone."
In the latest Glossy Beauty podcast, Chantal Bacon discussed Moon Juice's focus on research over marketing ("people are always surprised to find out that we really don't spend any money on marketing"), the company's use of Instagram and its move into beauty and skincare products.
Oct 24 2019
Rank #5: Briogeo's Nancy Twine: 'The challenge of working with retailers is we don't get customer data'
After a seven-year career at Goldman Sachs, Nancy Twine decided to try to make a company out of the curly-hair products she'd made for herself for years. So she presented her products at a trade show, received her first round of purchase orders from companies like Urban Outfitters, and six months later, Sephora called. Now, six years after launching her clean hair-care brand, Briogeo, Twine is taking on new challenges, like expanding into new categories and finding offline ways to engage directly with her customer. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Briogeo founder and CEO Nancy Twine to discuss how she's cultivating a diverse consumer base, educating her customer on product price points and making a play for wellness.
Apr 18 2019
Rank #6: Bobbi Brown on work (and life) after Estée Lauder Companies: 'Honestly, best thing that ever happened to me'
This week, beauty editor Priya Rao sits down with Bobbi Brown, the CEO of Beauty Evolution and founder of Bobbi Brown Cosmetics. Brown discusses her career's origin story in unwittingly creating the "no makeup" makeup look, her stint as Yahoo's beauty editor ("which was amazing for someone who doesn't know how to type"), and why 2016 was high time for her to leave Estée Lauder Companies.
Oct 03 2019
Rank #7: Beach House Group founder Shaun Neff on celebrity-led brands: 'There's maybe 20 to 25 of these that can build a $100-$200 million business'
Beach House Group has launched four companies in the last 12 months, including Millie Bobby Brown's Florence by Mills and Tracee Ellis Ross' Pattern Beauty. While it may seem fast and furious, when founder Shaun Neff joined the company in 2016 he planned to shake up Beach House's model, from a private label partner for Target to full-fledged brands that responded to a white space.
"I wanted to build more brands," Neff said.
Now Beach House Group's brands are on track to bring in $100 million by the end of the year, Neff said at a live podcast taping at the Glossy Beauty and Wellness Summit held in Palm Springs, California last week. With Glossy Beauty host Priya Rao, Neff discussed the importance of teaming up with (the right) celebrities, what's next for Beach House Group in 2020 and the simple way he comes up with new product ideas.
Nov 21 2019
Rank #8: Peach & Lily's Alicia Yoon: 'An industry is as innovative as consumers are demanding'
When Peach & Lily founder and CEO Alicia Yoon moved to the United States from Korea to attend college, she would often share her love for Korean-based beauty via products and facials. Still, she often found it difficult to find those products in the U.S. Then, in 2012, Yoon had her "a-ha moment. "Seven years later, Peach & Lily is largely credited with bringing Korean beauty in the U.S., both curating and creating products that feature a unique cast of ingredients and uses. On this week's episode of The Glossy Beauty Podcast, Yoon discussed why partnering with larger companies expanded the Korean beauty footprint, why good skin-care products take time and how Korean consumers are driving innovation.
Nov 22 2018
Rank #9: RMS Beauty's Rose-Marie Swift: 'There is no next phase for RMS Beauty'
For over three decades, Rose-Marie Swift was one of the most sought-after editorial makeup artists in the world. But then, her health started to change. Once she started to dig into the industry, and the ingredients that were in the products that she was using everyday, Swift decided she needed to make a change, and that she was going to do it herself. Thus, RMS Beauty was born. Since it's launch in 2009, RMS Beauty has released lines for face, eyes, lips, skincare and more, and can be found in roughly 1600 retail doors. But as the company continues to grow and create new products, Swift has little interest in following down the paths of other growing brands, because she is much more interested in doing her own thing. On this week's episode of The Glossy Beauty Podcast, RMS Beauty's founder and CEO, Rose-Marie Swift, sit's down with Priya Rao to discuss greenwashing, the myth of fast beauty and why you won't see an RMS Beauty store anytime soon.
Feb 28 2019
Rank #10: Erno Laszlo's Charles Denton: 'If you want to succeed, you need to embrace risks'
When Charles Denton took over Erno Laszlo in 2011, the massive legacy brand was flailing. Now, eight years into his role of chairman and CEO, Denton has big plans for the brand, including new efforts in clean products and sustainability, and continued global expansion. In this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao and Denton discuss why failure is a good thing, how he differentiates American and Chinese consumers, and what his company is doing to earn an "environmental credit."
Apr 25 2019
Rank #11: Vintner's Daughter founder April Gargiulo on launching a single-product brand before it was cool
Vintner's Daughter founder April Gargiulo is the first person to tell you that her product doesn't come cheap. Consider the brand's hero Active Botanical Serum, which retails for $185.
On the Glossy Beauty Podcast, Gargiulo insisted this price was despite leaner margins than what the beauty industry typically sticks to.
"They are criminal, as far as I'm concerned," she said. "If I priced the Active Botanical Serum based on traditional beauty margins, it would be well in the $400 range."
Gargiulo joined the our show to talk about how she started a single-product brand before it was the norm, her Asian market distribution strategy and the pressure to make sure her brand's second product just as much of a hit as her first.
Dec 05 2019
Rank #12: Bloomingdale's Stacie Borteck: We're evolving to meet the needs of the modern beauty consumer
It is no secret that with the rise of direct-to-consumer companies and e-commerce shopping, legacy retailers are struggling to maintain massive flagship stores and retail footprints. While some retailers are closing their doors, others are searching for ways to reinvigorate their spaces to keep customers coming back. Earlier this year, Bloomingdale's unveiled a completely renovated flagship experience featuring a brand new beauty and fragrance floor. The new space features interactive technology, expanded beauty services, shop-in-shops and event programming. For Stacie Bortek, Bloomingdale's vp and divisional merchandise manager of beauty and fragrance, the updated experience is all about evolving to meet the needs of the modern beauty consumer. In this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Borteck to discuss the major changes to the Bloomingdale's beauty and fragrance experience, the unique events the customer has come to expect and the way beauty is expanding throughout the company's flagship.
Mar 14 2019
Rank #13: Sakara Life's Whitney Tingle and Danielle DuBoise: 'Seamless is not looking out for your health'
One nutritious meal doesn't mean a healthy diet, nor does going for something deep-fried once in a while mean you're will you be doomed. That's part of why Sakara Life, a meal and wellness delivery service founded by Whitney Tingle and Danielle DuBoise, doesn't tell you what you can and can't eat outside of its ready-to-consume products.
They're instead focused on what they ship to customers, including four to six cups of greens every day.
Tingle and DuBoise joined the Glossy Beauty podcast to talk about how they changed their stressful lifestyles by starting their company in 2012, how they grew it from a $700 investment into a team of 150 employees that brings in "many millions" in revenue, why Seamless isn't necessarily the cheaper choice and their recent launch with Sephora.
Nov 14 2019
Rank #14: Model and beauty entrepreneur Josie Maran: 'Beauty is moving to a more healing, holistic, wellness and lifestyle approach'
Josie Maran has a long history with beauty. From the time she was just 12 years old, Maran was working as a professional model. Six years into her career, which included spending hours in the makeup chair on most days, she noticed the routine was taking a toll on her skin. Raised in a family that emphasized the importance of a sustainable and natural lifestyle, she decided to seek out makeup that met that criteria. So, in 2004, she decided to fill that hole in the market. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with model, actress and founder of her namesake beauty brand, Josie Maran, to discuss how her early career informed her work in beauty, what challenges she faced when starting her brand, and where she sees Josie Maran Cosmetics going next.
Jan 10 2019
Rank #15: Beauty Pie founder Marcia Kilgore: 'We're telling everybody what cosmetics truly cost to make'
Serial entrepreneur Marcia Kilgore has no trouble calling out ineffective or unfair practices in beauty. "When you buy a $99 cream, you're probably getting something that's worth about $6," said the Bliss and Soap & Glory founder.
Tired of the markup that working with a retailer requires, Kilgore launched her latest project, Beauty Pie, a direct-to-consumer membership service. Customers pay monthly fees that then go toward buying products at prices much closer to manufacturing costs. "We're charging one-tenth of what a normal beauty company would charge," she said.
Kilgore joined the Glossy Beauty podcast to talk about her previous experience at Bliss and Soap & Glory, the typical Beauty Pie customer and the road to profitability.
Nov 07 2019
Rank #16: Glow Recipe's Sarah Lee and Christine Chang: 'We've expanded past being defined as a K-beauty brand'
When Sarah Lee and Christine Chang joined forces to start Glow Recipe in 2014, they wanted to find their own way to introduce the US consumer to Korean beauty. Now, fast-forward five years, Glow Recipe features 30 different brands, Chang and Lee have created their own private label products and their brand is preparing for international expansion. "I think a lot of brands are discovering Glow Recipe's skincare, and they don't realize that we're K-beauty inspired, or a K-beauty brand" said Chang. "They just discover us as a fun skincare brand that they see on social, or they heard about us through Sephora. Because of that approach, I think we've grown to a place where we're reaching a very diverse customer base. K-beauty, for us, is always something that will be a part of the approach in that holistic, enjoyable approach to skincare, but we've kind of expanded past being defined as a K-beauty brand." On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Sarah Lee and Christine Chang, the co-founders and co-CEOs of Glow Recipe, to discuss creating their own products, their plans for expansion into Germany and beyond, and how they turned an LA mattress store into an influencer activation.
Feb 21 2019
Rank #17: SoulCycle's Melanie Whelan: We're finding more ways to engage with our customer
When you look at Melanie Whelan's career path, it doesn't exactly point to SoulCycle. Prior to landing at Equinox and SoulCycle, Whelan held positions at Starwood Hotels and Resorts and Virgin USA. For Whelan, the through line of all of these companies was a core focus on hospitality and building meaningful relationships with customers. Now serving as the CEO of SoulCycle, Whelan sees the opportunity to expand the consumer-focused, experiential brand on a global scale. The company's first London studio is set to open later this year, in sync with the brand's expansion into events and new retail products. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Whelan to discuss how to scale a boutique experience, how to move from a fitness to a lifestyle brand and why SoulCycle decided to make the move into wholesale with Nordstrom.
Mar 21 2019
Rank #18: Hum Nutrition's Walter Faulstroh: Launching as a DTC brand allows you to educate the customer
Before starting Hum Nutrition, Walter Faulstroh was a beauty junky with some frustrating skin problems. He had always had a passion for skin care, but no matter what he did, he couldn't seem to get rid of his breakouts. It wasn't until a nutritionist showed him the connection between health and beauty, that he finally found relief. Seven years ago, Faulstroh decided to share his personal discovery with the world with a DTC beauty supplement brand called Hum Nutrition that was quickly scooped up by Sephora. The brand now offers a wide range of products, which claim to address everything from dark circles to PMS to problematic skin. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Walter Faulstroh, the founder and CEO of Hum Nutrition. The two discuss the costs and payoffs of clinical trials, the way his brand is making a newer beauty category more digestible, and the reason he decided to sell direct to consumer.
Apr 03 2019
Rank #19: True Botanicals' Hillary Peterson: 'To change any industry, you need to create something people want'
If you asked her 10 years ago, Hillary Peterson would tell you she was not all that interested in beauty. With a background in marketing, and an interest in beauty that didn't extend much further than her own personal skincare, Peterson never thought she would become the founder and CEO of her own natural skincare company. However, following a thyroid cancer diagnosis in her 30's, she became much more interested in living her healthiest lifestyle, specifically with the products she was consuming. It was from this interest that Peterson created True Botanicals. The company, which features a wide range of products from facial serums to shampoo and conditioner, touts a MADE SAFE certification, and uses independent clinical trials to test efficacy of each product. True Botanicals has also started to expand its retail strategy, opening it's flagship store in California at the end of 2018, and hopes to continue that expansion through a mix of temporary and permanent retail settings. On this week's episode of The Glossy Beauty Podcast, beauty editor Priya Rao sits down with Hillary Peterson, the founder and CEO of True Botanicals, to discuss starting a new business in a crowded market, leveraging a direct connection with your customers and how she hopes to expand their retail strategy.
Feb 14 2019
Rank #20: Birchbox CEO Katia Beauchamp on how people love samples so much, they'll even pay for them
This week, beauty editor Priya Rao sits down with Katia Beauchamp, CEO and co-founder of Birchbox, the company that sends monthly packages with a few samples of beauty products -- after that, it's up to the user to determine whether they want to take their relationship with this or that swatch of makeup to the next level. Katia discusses establishing Birchbox's appeal to the everyday beauty consumer, its recent partnership with Walgreens, and its plans for international expansion.
Sep 19 2019