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Inder Sidhu: Proactive Customer Service in the Subscription Era

Customer centricity becomes front and center when a company goes from the building to the scaling stage, according to Indir Sidhu, Executive Vice President of Global Customer Success and Business Operations at Nutanix. He’s leading the company’s customer service as it evolves from a licensing to a subscription model. “If your product isn’t good — if it isn’t delivering the promised outcomes or satisfying the customer’s need — people can turn it off at any time,” he said. To delight customers, he uses customer data and turns it into a recommendations that prompt rather than react to customer needs. In the future, Sidhu said technology products should be smart enough to understand their environment and how they’re being used, and use that information to run optimally. Follow the enterprise cloud tech revolution at The Forecast by Nutanix.

20 Dec 2019

Rank #1

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Shattering Monoliths: Dispersion of Computing

Today’s monolithic mainframe approach to computing will soon be shattered and dispersed because that’s the nature of computing, according to Nutanix CEO Dheeraj Pandey. This animation brings to life a talk Pandey gave to technology analysts at .NEXT in Anaheim, California in 2019. Follow the enterprise cloud tech revolution at The Forecast by Nutanix.

24 Oct 2019

Rank #2

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AV1 and Cloud Gaming – Intel Chip Chat Network Insights – Episode 234

Intel Chip Chat – Network Insights audio podcast with Allyson Klein: Yu Yang, Technical Director of Live Video Broadcasting Team, Tencent Cloud, joins Intel Chip Chat Network Insights in this archive of a live cast interview from the Visual Cloud conference and IBC Show 2019, in Amsterdam, Netherlands to explain Tencent’s view of AV1 as a new business opportunity. Mr. Yu Yang is Technical Director of Live Video Broadcasting Team, Tencent Cloud. Tencent Cloud is China’s leading public cloud service provider with secure and reliable cloud products and solutions. Yang is responsible for encoding technology analysis for adoption for Live Video Broadcasting Team. In this interview, Yang speaks to the considerations which service providers such as Tencent look at when planning to deploy new services, such as cloud gaming. Yang highlights the focus on an end-to-end solution for cloud gaming and media delivery through innovative collaborations such as The Open Visual Cloud, featuring SVT-AV1 and OpenNESS edge orchestration software. For more information visit: intl.cloud.tencent.com To learn more about OpenNESS (Open Network Edge Services Software) visit: openness.org What Is the Visual Cloud? intel.com/visualcloud

31 Oct 2019

Rank #3

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Steven Kaplan on Writing The ROI Story for Future Heroes of the Cloud Era

We have never seen a time like this, where IT is being besieged on multiple fronts, according to Steven Kaplan, author of The ROI Story: A Guide for IT Leaders. On one side is the public cloud and on the other side is software-defined infrastructure known as hyperconverged infrastructure (HCI), allowing private data centers to operate like enterprise clouds. Hear Kaplan, the ROI Dude, explain why it takes a superhero mindset and return-on-investment (ROI) framework to help CIOs, CTOs, CFOs, IT managers, IT staff, channel partners, manufacturers, consultants, cloud providers, systems integrators, outsourcers, and anyone else involved in modernizing their IT. Follow the enterprise cloud tech revolution at The Forecast by Nutanix.

15 Nov 2019

Rank #4

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LipSync: Audio-Video Synchronization Detection – Intel Chip Chat Network Insights – Episode 241

MulticoreWare’s LipSync technology uses Deep Neural Networks to “watch” and “listen” to videos and determine if content is correctly synchronized. Trained classifiers are used to find and match human faces to human speech, allowing LipSync to detect errors that are not found by current automated video quality control systems. MulticoreWare was founded by a team of researchers that wanted a better way to program for heterogeneous architectures. With the advent of GPGPUs and the increasing prevalence of multi-core, multi-architecture platforms, our clients were struggling with the difficulties of using these platforms efficiently. Expertise covers HPC and Cloud Computing, GPGPUs, DSPs, FPGAs, and mobile and embedded platforms. Vinod Kannan is Director of Engineering – Machine Learning Solutions for MulticoreWare, and joins Intel Chip Chat Network Insights in this archive of a live cast interview from the Visual Cloud conference and IBC Show 2019, in Amsterdam, Netherlands. In this interview, Vinod describes MulticoreWare’s involvement in the upcoming Intel Select Solution for Media Analytics. Hear about the solution components, Intel Xeon Scalable processors, also the Intel Movidius Myriad X vision processing unit (VPU) to provide real-time video and Deep Learning processing designed for the network edge through the Intel Visual Cloud Accelerator Card—Analytics (Intel VCAC-A). All combined, this provides an amazing opportunity for underlying hardware, the OpenVINO toolkit and the LipSync solution to deliver a compelling solution to the marketplace. For more information visit: multicorewareinc.com The Intel Select Solutions for Media Analytics give OEMs, ISVs, and CommSPs the means to accelerate delivery of products and services based on powerful insights into the contents of video streams. Pre-validated stacks of hardware and software provide a head start for solution providers, enabling them to forgo complex platform questions so they can focus on value-added IP. The future of media analytics has arrived. Learn more: builders.intel.com/intelselectsolutions/intel-select-solutions-for-media-analytics IBC and Intel collaborated on the ‘Visual Cloud Conference’ that brought together thought leaders across the industry to drive dialogue and advancements around the future of streaming media and other visual cloud services. Explore Visual Cloud demos and presentations from the event here: intel.com/visualcloud Learn more about Intel’s work in network transformation, 5G and edge computing at: networkbuilders.intel.com

26 Nov 2019

Rank #5

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Ben Ravani: Building the Best Trusted Hybrid Cloud

With the average annual cost of a data breach for a company about to exceed $4 million and the emergence of regulations like GDPR and the CCPA, businesses more than ever must prioritize data safeguards. “If you look at enterprises, the majority of them haven’t moved their entire workloads to the cloud because it’s hard to trust putting your data and your customers’ data in somebody else’s hands, even though they want to reduce their IT expenditure and to gain more agility,” said Ben Ravani, Senior Vice President of Reliability Engineering at Nutanix. In building and delivering quality cloud services, Ravani said design is everything. “You need to think about security, reliability and performance. Security is the first priority. Without security, you have nothing.” Follow the enterprise cloud tech revolution at The Forecast by Nutanix.

22 Nov 2019

Rank #6

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Volumetric: Revolutionizing Hollywood – Intel Chip Chat Network Insights – Episode 233

Intel Chip Chat – Network Insights audio podcast with Allyson Klein: Sony Innovation Studios, where Intel, Dell, Deloitte and Sony Pictures – four of the most trusted companies in the industry have come together to transform, how Hollywood is digitizing content and democratizing the modern entertainment. This is where power of technology and the art of storytelling intersect to leverage volumetric image acquisition in a whole revolutionary way to create virtual Hollywood sets using billions upon billion points, a better content, new ways to engage global audience. In this archive of a livecast interview from the Visual Cloud conference and IBC Show 2019, in Amsterdam, Netherlands, Sony Pictures’ Glenn Gainor, President of Innovation Studios for Sony Pictures Entertainment, joins Dell’s Gary Radburn, Director of Virtualization and Commercial AR and VR, and Robin Tarufelli, Managing Director of Media and Entertainment Deloitte Digital, for this episode of Intel Chip Chat Network Insights. In this episode, you’ll learn more about the technical challenges the team is overcoming to deliver the underlying technical infrastructure for the creative community. Our guests share the range of industry sectors where this technology can be applied, and the potential for impact. Discover the tremendous opportunity to apply Intel technology and enhance compute capability as well as code optimizations which enhance processing performance like never before. For more information visit: software.intel.com/en-us/articles/transforming-hollywood-from-pixels-to-voxels-volumetric-video-drives-a-big-opportunity-for To learn more about Sony Innovation Studios visit: sonypictures.com/corp/press_releases/2018/06_18/060718_innovationstudios.html IBC and Intel collaborated on the ‘Visual Cloud Conference’ that brought together thought leaders across the industry to drive dialogue and advancements around the future of streaming media and other visual cloud services. View some of the demos and presentations from the event here: intel.com/visualcloud Learn more about Intel’s work in network transformation, 5G and edge computing at: networkbuilders.intel.com

29 Oct 2019

Rank #7