Rank #2: How to Lead in Ambiguous Situations
- Increase tolerance of ambiguity
- Help people to understand the difference between perfect and good enough
- Be prepared to tolerate some kinds of mistakes
- Either find a purpose or make one
- Cultivate a bias for finding answers out in the world
Jan 21 2015
Rank #4: Be more competitive by shifting from push to pull
Experts in every sector have the tendency to push the ‘best’ solution onto clients. As a consequence, they often end up working hard to nearly-but-not-quite satisfy them. They also tend to converge on the same technical solutions, so failing to differentiate themselves. Better to let the customer or client pull the solution they really need from you.
Andy discusses a number of examples, from professional services, manufacturing and even local government, and invites you to consider how you can use this idea to stand out against the competition.
Sep 28 2014
Rank #7: Why Use Consultants?
Jun 02 2013
Rank #8: How to Raise Fees in Professional Services
Andrew uses an example from professional services to show how you can use some well-targeted questions to build your understanding and tailor more valuable solutions, for which you can then charge a premium.
Apr 09 2013
Rank #9: Communicating Strategy: The Three Stories
However well you formulate your strategy, its success or failure is going to depend on how well you translate it for the needs of those who must support it. Andrew discusses some thought experiments to help convey the concept of The Three Stories You Need To Tell About Your Strategy, from his book The Performance Papers.
Read more about the Three Stories here.
Mar 18 2013
Rank #10: Practical Keys To Innovation – Part 2 of 2
- Allot and protect time and space away from your routine
- Improvise the before and after of using your product or service
- Pay attention to packaging and ease of use
- Run time-limited experiments
- Emphasize improvement over mere problem solving
Jan 31 2013