Ranked #1
9: Accountability series - Giving your word - it's a skill
9: Accountability series - Giving your word - it's a skill
Those who consistently keep their word learn early that it becomes essential to give your word with care. Many just say... Read more
29 Jun 2019
•
10mins
Ranked #2
11: Accountability series - Actually it is YOU, not them
11: Accountability series - Actually it is YOU, not them
It is easy to blame others when they do not deliver what you expect. But the responsibility also lies with the asker, p... Read more
15 Jul 2019
•
11mins
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Ranked #3
3: Simplicity series - How simplicity can be value, not just a process
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Focus, prioritisation, speed, agility - mastering simplicity makes all of these achievable and transforms your working l... Read more
21 May 2019
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Ranked #4
10: Accountability Series - Commitment transforms promises into reality
10: Accountability Series - Commitment transforms promises into reality
My word is my bond. I am a man or woman of my word. She is as good as her word. There is so much caught up in the pow... Read more
8 Jul 2019
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8mins
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Ranked #5
43: Trust series - Your trust bias - it's running the show, so how do you identify it?
43: Trust series - Your trust bias - it's running the show, so how do you identify it?
Most of us have a bias towards either under-trusting or over-trusting. In this episode, Carolyn shows you how to underst... Read more
9 Mar 2020
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11mins
Ranked #6
8: Accountability series - Ask for that commitment!
8: Accountability series - Ask for that commitment!
If in every accountability ‘contract’ there is an asker and a giver, it is the role of the asker that is often underrate... Read more
24 Jun 2019
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Ranked #7
35: Culture shaping series - Shaping behaviour requires you to be extreme, lets look at the ‘how'
35: Culture shaping series - Shaping behaviour requires you to be extreme, lets look at the ‘how'
The first skill to shaping the behaviour of others is to become role model of that behaviour yourself. In this episode,... Read more
13 Jan 2020
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8mins
Ranked #8
42: Purpose-led series - What gets in the way of us leading a more purpose-led life?
42: Purpose-led series - What gets in the way of us leading a more purpose-led life?
If you approach the ocean with a cup, you take away a cupful. If you approach it with a bucket, you can extract a whole... Read more
2 Mar 2020
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11mins
Ranked #9
33: Customer-centricity series - When bad news avoidance meets conflict avoidance
33: Customer-centricity series - When bad news avoidance meets conflict avoidance
It is better to be hurt by the truth than comforted by a lie. We have to really probe to discover how customers are fee... Read more
16 Dec 2019
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13mins
Ranked #10
31: Customer-centricity series - Be in love with your customer not your product talk to their heart
31: Customer-centricity series - Be in love with your customer not your product talk to their heart
A product focused mindset can block the empathy that's needed to see your offering within the context of the customer’s ... Read more
2 Dec 2019
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11mins
Ranked #11
40: Purpose-led series - Finding your daily purpose
40: Purpose-led series - Finding your daily purpose
A practical approach to starting or enhancing the discovery of your own purpose. Reframe what you do every day and see t... Read more
17 Feb 2020
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Ranked #12
32: Customer-centricity series - Indispensable is the benchmark - does your business hit this?
32: Customer-centricity series - Indispensable is the benchmark - does your business hit this?
In a truly customer-centric organisation, delighting customers is everyone’s job, not just those who have direct contact... Read more
9 Dec 2019
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Ranked #13
34: Culture shaping series - Are you shaping your group behaviours? Pick one and drive new norms
34: Culture shaping series - Are you shaping your group behaviours? Pick one and drive new norms
In this first episode of a new series on how to shape the behaviour of others, and thus build a culture, Carolyn explore... Read more
6 Jan 2020
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Ranked #14
4: Simplicity series - Why being fit for purpose is perfect
4: Simplicity series - Why being fit for purpose is perfect
How to reduce your own perfectionism and create a simpler, agile organisation. Do you struggle to reduce complexity? Are... Read more
28 May 2019
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12mins
Ranked #15
13: Courage series - Why you should step outside your comfort zone
13: Courage series - Why you should step outside your comfort zone
What would represent stepping several steps outside your comfort zone for you? What are the risks you have been unwilli... Read more
29 Jul 2019
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9mins
Ranked #16
38: Culture shaping series - Shine a spotlight on what great looks like
38: Culture shaping series - Shine a spotlight on what great looks like
Imagine you are on a small stage playing to a large audience. Everything you do to role model the culture you want has ... Read more
3 Feb 2020
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11mins
Ranked #17
14: Courage series - Vulnerability sounds to others like truth and feels to us like courage
14: Courage series - Vulnerability sounds to others like truth and feels to us like courage
Sometimes being courageous is not about doing something different, but rather about revealing something about yourself y... Read more
5 Aug 2019
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10mins
Ranked #18
15: Courage series - Speaking from the heart - Why would you bother?
15: Courage series - Speaking from the heart - Why would you bother?
What happens when you don’t like what you see, feel you have a valuable point of view to express, or feel wronged in som... Read more
12 Aug 2019
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12mins
Ranked #19
39: Purpose-led series - How I found my purpose - and how to discover yours
39: Purpose-led series - How I found my purpose - and how to discover yours
Carolyn embarks on a new series about how we can become more purpose-led. In this episode, you'll hear the story of how ... Read more
10 Feb 2020
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13mins
Ranked #20
41: Purpose-led series - Follow in the footsteps of Google & unite your team around a purpose
41: Purpose-led series - Follow in the footsteps of Google & unite your team around a purpose
How to create a purpose for your team or organisation which will provide motivation, direction and meaning.
24 Feb 2020
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9mins
