EP 207 | Ziv Peled (AppsFlyer) The Customer Success Flywheel: How to Drive Growth and Retention in Challenging Times
EP 207 | Ziv Peled (AppsFlyer) The Customer Success Flywheel: How to Drive Growth and Retention in Challenging Times
Today on the show we have Ziv Peled, the Chief Customer Officer of AppsFlyer. Ziv recounts his whirlwind journey of meet... Read more
8 Aug 2023
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27mins
EP 206 | Kaz Ohta (Treasure Data) - Cracking the code of enterprise Customer Success with data
EP 206 | Kaz Ohta (Treasure Data) - Cracking the code of enterprise Customer Success with data
Today on the show we have Kaz Ohta, CEO & Co-founder of Treasure Data.In this episode, Kaz shares how Treasure Data ... Read more
2 Aug 2023
•
37mins
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EP 205 - Abbas Haider Ali (Github) Building a Scalable Customer Success Program
EP 205 - Abbas Haider Ali (Github) Building a Scalable Customer Success Program
Today on the show, we have Abbas Haider Ali, VP of Customer Success at GitHub.Before joining GitHub, Abbas held the posi... Read more
26 Jul 2023
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36mins
EP 204 - Dan Burkhart (Recurly) The Art and Science of Retention Driving Strategies
EP 204 - Dan Burkhart (Recurly) The Art and Science of Retention Driving Strategies
Today on the show, we have Dan Burkhart, CEO and co-founder of Recurly, a subscription billing management service. In th... Read more
19 Jul 2023
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45mins
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EP 203 - Evgenia Mkrtychian (LoyaltyPlant) Where Customer Success and Marketing Strategies Meet
EP 203 - Evgenia Mkrtychian (LoyaltyPlant) Where Customer Success and Marketing Strategies Meet
Today on the show, we have Evgenia Mkrtychian, Head of Customer Success and Corporate Communication Strategy at Loyalty ... Read more
12 Jul 2023
•
34mins
EP 202 - John Gleeson (Success Venture Partners) - How Customer Success Drives Startup Success
EP 202 - John Gleeson (Success Venture Partners) - How Customer Success Drives Startup Success
Today on the show we have John Gleeson, founder of Success Venture Partners.In this episode, John shares his journey fro... Read more
5 Jul 2023
•
32mins
EP 201 - Tom Carnewal (Customer Cross Company) Improving Customer Experience with Friction Hunting
EP 201 - Tom Carnewal (Customer Cross Company) Improving Customer Experience with Friction Hunting
Today on the show, we have Tom Carnewal, founder of Customer Cross Company. In this episode, Tom discusses his role as a... Read more
28 Jun 2023
•
34mins
EP 200 - Enzo Avigo (June) Iterating Towards Product Market Fit: Challenges and Methodologies
EP 200 - Enzo Avigo (June) Iterating Towards Product Market Fit: Challenges and Methodologies
Today on the show we have Enzo Avigo, CEO and Founder of June.In this episode, we discussed Enzo's journey in entreprene... Read more
21 Jun 2023
•
36mins
EP 199 - John Chen (Fika Ventures) Starting with Zero — Lessons in Finding Product Market Fit
EP 199 - John Chen (Fika Ventures) Starting with Zero — Lessons in Finding Product Market Fit
Today on the show we have John Chen, partner at Fika Ventures.In this episode, we discussed the operations of Fika Ventu... Read more
14 Jun 2023
•
38mins
EP 198 - Vanessa Neurohr (Muck Rack) Growing Customer Success and strategies for getting buy-in
EP 198 - Vanessa Neurohr (Muck Rack) Growing Customer Success and strategies for getting buy-in
Today on the show, we have Vanessa Neurohr, VP of Customer Success at Muck Rack.In this episode, we discussed Vanessa's ... Read more
7 Jun 2023
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38mins
