Cover image of The Uncharted Veterinary Podcast

The Uncharted Veterinary Podcast

The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace ... Read more

Ranked #1

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UVP 038: When pet owners complain about the prices

UVP 038: When pet owners complain about the prices

This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss tackle a qu... Read more

2 Oct 2019

1hr 5mins

Ranked #2

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UVP 002: Why Are You So Special?

UVP 002: Why Are You So Special?

Is your vet practice special? Is it really? Why would anyone come to your clinic instead of the 4 others ones that are w... Read more

23 Jan 2019

37mins

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Ranked #3

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UVP 004: How To Coach Your Veterinary Team

UVP 004: How To Coach Your Veterinary Team

Have you ever worked with someone who has habits that are holding them and your practice back? Maybe someone who even re... Read more

6 Feb 2019

44mins

Ranked #4

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COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston

COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston

This is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episode... Read more

28 Jul 2019

58mins

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Ranked #5

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UVP 035: What to Ask in a Job Interview

UVP 035: What to Ask in a Job Interview

This week, on the Uncharted Veterinary Podcast... we take another email from our mail bag (which looks conspicuously lik... Read more

11 Sep 2019

1hr 14mins

Ranked #6

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UVP 018: New Manager Mutiny

UVP 018: New Manager Mutiny

Dr. Andy Roark and practice management oracle Stephanie Goss sit down to answer an email from our mail bag. Our writer h... Read more

15 May 2019

59mins

Ranked #7

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UVP 028: Dealing With Angry Clients

UVP 028: Dealing With Angry Clients

This week, Dr. Andy Roark and Stephanie Goss talk about how to handle angry clients. This episode is a "must-hear" for a... Read more

24 Jul 2019

1hr 3mins

Ranked #8

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UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative

UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative

This week on the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss take a question on what to do when you have a team... Read more

8 Jan 2020

1hr 4mins

Ranked #9

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UVP 049: I'm short-handed and can't hire staff!

UVP 049: I'm short-handed and can't hire staff!

This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and the practice management goddess Stephanie Goss discuss... Read more

18 Dec 2019

1hr 10mins

Ranked #10

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UVP 042: Am I a good boss? How do I get honest feedback?

UVP 042: Am I a good boss? How do I get honest feedback?

This week on the podcast, Dr. Andy Roark and practice management guru Stephanie Goss take a question from the mail bag. ... Read more

30 Oct 2019

1hr

Ranked #11

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UVP 051: Critical Conversations For People Who Hate Conflict

UVP 051: Critical Conversations For People Who Hate Conflict

This week, Dr. Andy Roark and Practice Management Goddess Stephanie Goss discuss what to do when the thought of having a... Read more

1 Jan 2020

1hr 4mins

Ranked #12

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UVP 044: Handling Client Threats And Abusive Conversations

UVP 044: Handling Client Threats And Abusive Conversations

This week, Dr. Andy Roark and practice management goddess Stephanie Goss take a question from the mail bag - "How do I c... Read more

13 Nov 2019

1hr 5mins

Ranked #13

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UVP 032: It's Lonely at the Top

UVP 032: It's Lonely at the Top

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss talk ... Read more

21 Aug 2019

1hr 5mins

Ranked #14

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UVP 050: It's Bad and the Boss Doesn't Care

UVP 050: It's Bad and the Boss Doesn't Care

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss talk about what you can do when y... Read more

25 Dec 2019

1hr 9mins

Ranked #15

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UVP 045: The Exam Room Time Vortex

UVP 045: The Exam Room Time Vortex

In this episode of the Uncharted Veterinary Business Podcast, Dr. Andy Roark and the amazing Stephanie Goss talk about k... Read more

20 Nov 2019

45mins

Ranked #16

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UVP 015: Why Can't We Just Ask For Help?

UVP 015: Why Can't We Just Ask For Help?

This week, Andy talks about his heroic experience overcoming a rollerskating accident, and Stephanie thoroughly enjoys m... Read more

24 Apr 2019

53mins

Ranked #17

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UVP 023: The Staff Keeps Calling Out Sick

UVP 023: The Staff Keeps Calling Out Sick

This week, Dr. Andy Roark and Stephanie Goss take a question from the inbox. What do we do when multiple staff members r... Read more

19 Jun 2019

46mins

Ranked #18

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BONUS: Emergency COVID-19 Planning for Your Practice

BONUS: Emergency COVID-19 Planning for Your Practice

In this bonus episode of the Uncharted podcast:What should you be doing right now to prepare your clinic for, or deal wi... Read more

12 Mar 2020

1hr 26mins

Ranked #19

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UVP 019: When Doctors Can Break the Rules (But Techs Can't)

UVP 019: When Doctors Can Break the Rules (But Techs Can't)

In this episode, Dr. Andy Roark and the one-and-only Stephanie Goss tackle a question from the mail bag: "Why is it okay... Read more

22 May 2019

1hr 2mins

Ranked #20

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UVP 006: "Stop Doing That!" How To Give Feedback

UVP 006: "Stop Doing That!" How To Give Feedback

Andy & Stephanie team up with "The Administrator" Mike Falconer to discuss one of the most vital skills anyone worki... Read more

20 Feb 2019

1hr 1min

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