Tom Harris

This week Line is joined by founder and managing director at White Sky Group, Australia's largest music and entertainment accounting services business. Tom also manages kids entertainers Teeny Tiny Stevies. They had a fascinating conversation that touched on how small businesses are surviving, or hibernating, how COVID-19 is affecting the hospitality vs entertainment industries, what we can do to support Australian businesses throughout the international travel lockdown, and they maybe got a little bit political towards the end if you make it that far. Which you should. Also you will be kept up to date with all the latest in our regular segment News From The Bosslady. 00:55 Introspective Introduction04:20 News From The Bosslady06:15 Conversation w/ Tom Harris (White Sky Group, Teeny Tiny Stevies mgmt) Produced by Gus RigbyTheme music by Josh Barber @barbershopsoundsJazz Guitar by Sam O'Halloran @ohalloransam

This week Line is joined by founder and managing director at White Sky Group, Australia's largest music and entertainment accounting services business. Tom also manages kids entertainers Teeny Tiny Stevies. They had a fascinating conversation that touched on how small businesses are surviving, or hibernating, how COVID-19 is affecting the hospitality vs entertainment industries, what we can do to support Australian businesses throughout the international travel lockdown, and they maybe got a little bit political towards the end if you make it that far. Which you should. Also you will be kept up to date with all the latest in our regular segment News From The Bosslady. 00:55 Introspective Introduction04:20 News From The Bosslady06:15 Conversation w/ Tom Harris (White Sky Group, Teeny Tiny Stevies mgmt) Produced by Gus RigbyTheme music by Josh Barber @barbershopsoundsJazz Guitar by Sam O'Halloran @ohalloransam

Episode 2 - From Pandemics to Ponchos feat. Tom Harris

02:35 News from the Bosslady - More updates on the government's latest COVID-19 stimulus and the ATO's take on things 04:40 Interview with Support Act's Industry Relations and Partnership Manager, Luke O'Connor Support Act WebsiteSupport Act: 1300 731 303Support Act Wellbeing Helpline: 1800 959 500Email: admin@supportact.org.au Produced by Gus RigbyMusic by Josh Barber @barbershopsoundsand Sam O'Halloran @ohalloransam

02:35 News from the Bosslady - More updates on the government's latest COVID-19 stimulus and the ATO's take on things 04:40 Interview with Support Act's Industry Relations and Partnership Manager, Luke O'Connor <a href="https://supportact.org.au/" rel="nofollow" target="_blank">Support Act Website</a>Support Act: 1300 731 303Support Act Wellbeing Helpline: 1800 959 500Email: admin@supportact.org.au Produced by Gus RigbyMusic by Josh Barber @barbershopsoundsand Sam O'Halloran @ohalloransam

Episode 1a - a little extra info and interview feat. Luke O'Connor

0:00 Introducing the podcast5:05 News from the Bosslady - COVID-19 stimulus related ATO updates, and what it might mean for you 7:00 Discussion "Finances in a Time of Crisis"Joining Line today to discuss this heavy topic in this heavy time areBernadette Morley - Line's 2IC and bookkeeper to all of your favourite Aussie bands of the 90s, naughties and todayBrendan Tsui - Brendan is a provisional member of the ICAA specialising in providing accounting and tax services to creative professionals. He is also an active member of both the music and video game development industries. Produced by Gus RigbyTheme music by Josh Barber @barbershopsoundsJazz Guitar by Sam O'Halloran @ohalloransam

0:00 Introducing the podcast5:05 News from the Bosslady - COVID-19 stimulus related ATO updates, and what it might mean for you 7:00 Discussion "Finances in a Time of Crisis"Joining Line today to discuss this heavy topic in this heavy time areBernadette Morley - Line's 2IC and bookkeeper to all of your favourite Aussie bands of the 90s, naughties and todayBrendan Tsui - Brendan is a provisional member of the ICAA specialising in providing accounting and tax services to creative professionals. He is also an active member of both the music and video game development industries. Produced by Gus RigbyTheme music by Josh Barber @barbershopsoundsJazz Guitar by Sam O'Halloran @ohalloransam

Episode 1 - Finances in a Time of Crisis

Hello and welcome to The Silver Lining. My name is Line Paras (Counting Clouds) and I'm thrilled to be offering you this opportunity to take a look behind the curtain of my life as a professional bookkeeper and financial bosslady. I am to provide you with loads of information and help you navigate some of what you've been hearing from your accountant, from the ATO, from social media, from your annoying friend who's got their finances in order and really think they can help you. Let me be that friend.

The Silver Lining

The best podcast episodes of anyone with an interesting story. With famous guests like Obama, LeBron James, Drake, Oprah Winfrey, Richard Branson, Michelle Obama, Serena Williams, to anyone who has a unique and interesting story to tell. Add episodes you're interested into your queue below!

OwlTail

Aziz’s life has been a story of chance – and choice. As Michael pieces together Aziz’s journey from Sudan to Manus, he realises Aziz has been searching for a safe place for about eight years. So what gives him the ability, and the energy, to speak out? How has Aziz fought for so long, and what makes him want to be ‘the messenger’? ‘I’m pretending like I’m really happy, and laugh, and you know, smiling on the phones and doing stuff like that – so they feel like, “Oh, my son is really living in a good environment”. So they think like that, but the opposite is the truth.’ Aziz  Aziz tells Michael, ‘I have got some people ...waiting for me. They love me, they want me to be with them.’ Haltingly, and sometimes with great difficulty, Aziz starts to share stories about his home, the family that he longs to see, and why he fled. Looking to find out more, Michael speaks to Sudan expert Anne Bartlett about the current situation there. As Aziz shares snapshots from his past, Anne talks Michael through the conflict in Sudan, which, despite leaving the headlines long ago, continues to unfold. Michael worries that he’s adding to Aziz’s trauma by digging up painful memories – ever aware of how hard it is to have these kinds of conversations in short, overlapping messages, without the benefit of reading someone’s signals face to face. Meanwhile, Aziz weighs up how much to tell his family about Manus, and explains to Michael why he’s sometimes tortured by regret. Warning: This episode of The Messenger includes graphic content and mentions self-harm. If you or someone you know needs help, you can contact one of Australia’s national 24/7 crisis services such as Lifeline on 13 11 14 or at lifeline.org.au, or the Suicide Call Back Service on 1300 659 467. Transcript Download a PDF transcript of this episode here. In this episode  Abdul Aziz Muhamat Michael Green Associate Professor Anne Bartlett, University of New South Wales, President of the Sudan Studies Association  Our theme music was composed by Raya Slavin. Music used in this episode includes: 'Blue Milk' by Stereolab, 'Up the Box' by Andy Stott, 'Feld' by To Rococo Rot, 'Firefly' and 'Four-Day Interval' by Tortoise, 'Cutting Branches for a Temporary Shelter' by Penguin Cafe Orchestra, 'Ending' by Kazumasa Hashimoto, 'Remedios the Beauty' by Oren Ambarchi, 'Lazyboat' and 'Vostok' by Triosk, 'Passages' by Bowery Electric, 'Self Seal Mishap' by Tennis and 'Ba Ba' by Sigur Rós. More information The Messenger is a co-production of Behind the Wire and the Wheeler Centre. It’s produced by Michael Green, André Dao, Hannah Reich and Bec Fary, with Jon Tjhia and Sophie Black at the Wheeler Centre.Narration by Michael Green. With reporting by Abdul Aziz Muhamat. Additional fact checking by the Guardian's Ben Doherty; transcription by Claire McGregor, Victoria Grey, Camilla Chapman, Lena Lettau and many more​. This episode was edited and mixed by Bec Fary and Jon Tjhia. Thank you Dana Affleck, Angelica Neville and Sienna Merope. Also to Cameron Ford and Heidi Pett, and to Behind the Wire’s many participants and volunteers. Behind the Wire is supported by the Bertha Foundation.

The Messenger

Aziz’s life has been a story of chance – and choice. As Michael pieces together Aziz’s journey from Sudan to Manus, he realises Aziz has been searching for a safe place for about eight years. So what gives him the ability, and the energy, to speak out? How has Aziz fought for so long, and what makes him want to be ‘the messenger’? <blockquote>‘I’m pretending like I’m really happy, and laugh, and you know, smiling on the phones and doing stuff like that – so they feel like, “Oh, my son is really living in a good environment”. So they think like that, but the opposite is the truth.’</blockquote> Aziz Aziz tells Michael, ‘I have got some people ...waiting for me. They love me, they want me to be with them.’ Haltingly, and sometimes with great difficulty, Aziz starts to share stories about his home, the family that he longs to see, and why he fled. Looking to find out more, Michael speaks to Sudan expert Anne Bartlett about the current situation there. As Aziz shares snapshots from his past, Anne talks Michael through the conflict in Sudan, which, despite leaving the headlines long ago, continues to unfold. Michael worries that he’s adding to Aziz’s trauma by digging up painful memories – ever aware of how hard it is to have these kinds of conversations in short, overlapping messages, without the benefit of reading someone’s signals face to face. Meanwhile, Aziz weighs up how much to tell his family about Manus, and explains to Michael why he’s sometimes tortured by regret. Warning: This episode of The Messenger includes graphic content and mentions self-harm. If you or someone you know needs help, you can contact one of Australia’s national 24/7 crisis services such as Lifeline on 13 11 14 or at <a href="http://lifeline.org.au" rel="nofollow" target="_blank">lifeline.org.au</a>, or the Suicide Call Back Service on 1300 659 467. <h1>Transcript</h1> Download a PDF transcript of this episode <a href="https://track.wheelercentre.com/event?target=http%3A%2F%2Fwheeler-centre-heracles.s3.amazonaws.com%2Fwheeler-centre%2Fassets%2F32%2Fc60ef0f06611e68deecd8a9eb8f0a6%2F2017-02-10-The-Messenger-Episode-3-Transcript.pdf&amp;location=http%3A%2F%2Fwheeler-centre-heracles.s3.amazonaws.com%2Fwheeler-centre%2Fassets%2F32%2Fc60ef0f06611e68deecd8a9eb8f0a6%2F2017-02-10-The-Messenger-Episode-3-Transcript.pdf&amp;title=2017+02+10+The+Messenger+Episode+3+Transcript.pdf&amp;path=%2Fwheeler-centre%2Fassets%2F32%2Fc60ef0f06611e68deecd8a9eb8f0a6%2F2017-02-10-The-Messenger-Episode-3-Transcript.pdf&amp;category=asset&amp;action=download&amp;label=http%3A%2F%2Fwheeler-centre-heracles.s3.amazonaws.com%2Fwheeler-centre%2Fassets%2F32%2Fc60ef0f06611e68deecd8a9eb8f0a6%2F2017-02-10-The-Messenger-Episode-3-Transcript.pdf" rel="nofollow" target="_blank">here</a>. <h1>In this episode</h1> <ul> <li>Abdul Aziz Muhamat</li> <li>Michael Green</li> <li>Associate Professor Anne Bartlett, University of New South Wales, President of the Sudan Studies Association</li> </ul> Our theme music was composed by Raya Slavin. Music used in this episode includes: 'Blue Milk' by Stereolab, 'Up the Box' by Andy Stott, 'Feld' by To Rococo Rot, 'Firefly' and 'Four-Day Interval' by Tortoise, 'Cutting Branches for a Temporary Shelter' by Penguin Cafe Orchestra, 'Ending' by Kazumasa Hashimoto, 'Remedios the Beauty' by Oren Ambarchi, 'Lazyboat' and 'Vostok' by Triosk, 'Passages' by Bowery Electric, 'Self Seal Mishap' by Tennis and 'Ba Ba' by Sigur Rós. <h1>More information</h1> The Messenger is a co-production of Behind the Wire and the Wheeler Centre. It’s produced by Michael Green, André Dao, Hannah Reich and Bec Fary, with Jon Tjhia and Sophie Black at the Wheeler Centre. Narration by Michael Green. With reporting by Abdul Aziz Muhamat. Additional fact checking by the Guardian's Ben Doherty; transcription by Claire McGregor, Victoria Grey, Camilla Chapman, Lena Lettau and many more​. This episode was edited and mixed by Bec Fary and Jon Tjhia. <h1>Thank you</h1> Dana Affleck, Angelica Neville and Sienna Merope. Also to Cameron Ford and Heidi Pett, and to Behind the Wire’s many participants and volunteers. Behind the Wire is supported by the Bertha Foundation.

#3 I Have Got Some People Waiting For Me

Jocko Willink (@jockowillink) is one of the scariest human beings imaginable. He is a lean 230 pounds. He is a Brazilian jiu-jitsu expert who used to tap out 20 Navy SEALs per workout. He is a legend in the Special Operations world. His eyes look through you more than at you. He rarely does interviews, if ever. But a few weeks ago, Jocko ended up staying at my house and we had a caffeinated mind meld. Here's some background... Jocko enlisted in the Navy after high school and spent 20 years in the SEAL Teams, first as an enlisted SEAL operator and then as a SEAL officer. During his second tour in Iraq, he led SEAL Task Unit Bruiser in the Battle of Ramadi--some of the toughest and sustained combat in the SEAL Teams since Vietnam. Under his leadership, Task Unit Bruiser became the most highly decorated Special Operations Unit of the entire war in Iraq and helped bring stability to Ramadi. Jocko was awarded the Bronze Star and a Silver Star. Upon returning to the United States, Jocko served as the Officer-in-Charge of training for all West Coast SEAL Teams, designing and implementing some of the most challenging and realistic combat training in the world. So why is Jocko opening up? Well, in part, we have mutual friends. Second, he is the co-author of an incredible new book — Extreme Ownership: How U.S. Navy SEALs Lead and Win -- which I've been loving. Trust me. Buy it. This is his first mainstream interview and one you won't want to miss. Show notes and links for this episode can be found at www.fourhourworkweek.com/podcast. This podcast is brought to you by Wealthfront. Wealthfront is a massively disruptive (in a good way) set-it-and-forget-it investing service, led by technologists from places like Apple and world-famous investors. It has exploded in popularity in the last 2 years, and now has more than $2.5B under management. In fact, some of my good investor friends in Silicon Valley have millions of their own money in Wealthfront. Why? Because you can get services previously limited to the ultra-wealthy and only pay pennies on the dollar for them, and it’s all through smarter software instead of retail locations and bloated sales teams Check out wealthfront.com/tim, take their risk assessment quiz, which only takes 2-5 minutes, and they’ll show you—for free–exactly the portfolio they’d put you in. If you want to just take their advice and do it yourself, you can. Or, as I would, you can set it and forget it. Well worth a few minutes: wealthfront.com/tim. Mandatory disclaimer: Wealthfront Inc. is an SEC registered Investment Advisor. Investing in securities involves risks, and there is the possibility of losing money. Past performance is no guarantee of future results. Please visit Wealthfront dot com to read their full disclosure. This podcast is also brought to you by 99Designs, the world’s largest marketplace of graphic designers. Did you know I used 99Designs to rapid prototype the cover for The 4-Hour Body? Here are some of the impressive results. Click this link and get a free $99 upgrade. Give it a test run... ***If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Interested in sponsoring the podcast? Visit tim.blog/sponsor and fill out the form.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferriss

The Tim Ferriss Show

Jocko Willink (@jockowillink) is one of the scariest human beings imaginable. He is a lean 230 pounds. He is a Brazilian jiu-jitsu expert who used to tap out 20 Navy SEALs per workout. He is a legend in the Special Operations world. His eyes look through you more than at you. He rarely does interviews, if ever. But a few weeks ago, Jocko ended up staying at my house and we had a caffeinated mind meld. Here's some background... Jocko enlisted in the Navy after high school and spent 20 years in the SEAL Teams, first as an enlisted SEAL operator and then as a SEAL officer. During his second tour in Iraq, he led SEAL Task Unit Bruiser in the Battle of Ramadi--some of the toughest and sustained combat in the SEAL Teams since Vietnam. Under his leadership, Task Unit Bruiser became the most highly decorated Special Operations Unit of the entire war in Iraq and helped bring stability to Ramadi. Jocko was awarded the Bronze Star and a Silver Star. Upon returning to the United States, Jocko served as the Officer-in-Charge of training for all West Coast SEAL Teams, designing and implementing some of the most challenging and realistic combat training in the world. So why is Jocko opening up? Well, in part, we have mutual friends. Second, he is the co-author of an incredible new book — Extreme Ownership: How U.S. Navy SEALs Lead and Win -- which I've been loving. Trust me. Buy it. This is his first mainstream interview and one you won't want to miss. Show notes and links for this episode can be found at <a href="http://www.fourhourworkweek.com/podcast" rel="nofollow" target="_blank">www.fourhourworkweek.com/podcast</a>. This podcast is brought to you by Wealthfront. Wealthfront is a massively disruptive (in a good way) set-it-and-forget-it investing service, led by technologists from places like Apple and world-famous investors. It has exploded in popularity in the last 2 years, and now has more than $2.5B under management. In fact, some of my good investor friends in Silicon Valley have millions of their own money in Wealthfront. Why? Because you can get services previously limited to the ultra-wealthy and only pay pennies on the dollar for them, and it’s all through smarter software instead of retail locations and bloated sales teams Check out <a href="http://wealthfront.com/tim" rel="nofollow" target="_blank">wealthfront.com/tim</a>, take their risk assessment quiz, which only takes 2-5 minutes, and they’ll show you—for free–exactly the portfolio they’d put you in. If you want to just take their advice and do it yourself, you can. Or, as I would, you can set it and forget it. Well worth a few minutes: <a href="http://wealthfront.com/tim" rel="nofollow" target="_blank">wealthfront.com/tim</a>. Mandatory disclaimer: Wealthfront Inc. is an SEC registered Investment Advisor. Investing in securities involves risks, and there is the possibility of losing money. Past performance is no guarantee of future results. Please visit Wealthfront dot com to read their full disclosure. This podcast is also brought to you by 99Designs, the world’s largest marketplace of graphic designers. Did you know I used 99Designs to rapid prototype the cover for The 4-Hour Body? Here are some of the impressive results. Click this link and get a free $99 upgrade. Give it a test run... ***If you enjoy the podcast, would you please consider <a href="https://podcasts.apple.com/us/podcast/the-tim-ferriss-show/id863897795?mt=2" rel="nofollow" target="_blank">leaving a short review on Apple Podcasts</a>/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!For show notes and past guests, please visit <a href="https://tim.blog/podcast/?utm_source=podcast&amp;utm_medium=podcast&amp;utm_campaign=podcast-description" rel="nofollow" target="_blank">tim.blog/podcast</a>.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at <a href="https://go.tim.blog/5-bullet-friday-1/" rel="nofollow" target="_blank">tim.blog/friday</a>.For transcripts of episodes, go to <a href="http://tim.blog/transcripts" rel="nofollow" target="_blank">tim.blog/transcripts</a>.Interested in sponsoring the podcast? Visit <a href="http://tim.blog/sponsor" rel="nofollow" target="_blank">tim.blog/sponsor</a> and fill out the form.Discover Tim’s books: <a href="http://tim.blog/books" rel="nofollow" target="_blank">tim.blog/books</a>.Follow Tim:Twitter: <a href="https://twitter.com/tferriss" rel="nofollow" target="_blank">twitter.com/tferriss</a> Instagram: <a href="https://instagram.com/timferriss/" rel="nofollow" target="_blank">instagram.com/timferriss</a>Facebook: <a href="https://www.facebook.com/TimFerriss/" rel="nofollow" target="_blank">facebook.com/timferriss</a> YouTube: <a href="https://www.youtube.com/timferriss" rel="nofollow" target="_blank">youtube.com/timferriss</a>

#107: The Scariest Navy SEAL I've Ever Met...And What He Taught Me

Best Episodes: Personal Stories & Great Interviews

The best podcast episodes on Startups. For anyone working in a startup, or anyone interested in the incredible stories behind how people built companies like Instagram, and Facebook. Offering both practical advice and insights, as well as the stories for how many of the biggest startups got to where they are today. Add episodes you're interested into your queue below!

Mel Liu

On this episode of the Knowledge Project Podcast, I chat with Patrick Collison, co-founder and CEO of the leading online payment processing company, Stripe. If you’ve purchased anything online recently, there’s a good chance that Stripe facilitated the transaction. What is now an organization with over a thousand employees and handling tens of billions of dollars of online purchases every year, began as a small side experiment while Patrick and his brother John were going to college.   During our conversation, Patrick shares the details of their unlikely journey and some of the hard-earned wisdom he picked up along the way. I hope you have something handy to write with because the nuggets per minute in this episode are off the charts. Patrick was so open and generous with his responses that I’m really excited for you to hear what he has to say. Here are just a few of the things we cover:  The biggest (and most valuable) mistakes Patrick made in the early days of Stripe and how they helped him get better The characteristics that Patrick looks for in a new hire to fit and contribute to the Stripe company culture What compelled he and his brother to move forward with the early concept of Stripe, even though on paper it was doomed to fail from the start The gaps Patrick saw in the market that dozens of other processing companies were missing — and how he capitalized on them The lessons Patrick learned from scaling Stripe from two employees (he and his brother) to nearly 1,000 today How he evaluates the upsides and potential dangers of speculative positions within the company How his Irish upbringing influenced his ability to argue and disagree without taking offense (and how we can all be a little more “Irish”) The power of finding the right peer group in your social and professional circles and how impactful and influential it can be in determining where you end up. The 4 ways Patrick has modified his decision making process over the last 5 years and how it’s helped him develop as a person and as a business leader (this part alone is worth the listen) Patrick’s unique approach to books and how he chooses what he’s going to spend his time reading  ...life in Silicon Valley, Baumol’s cost disease, and so, so much more. Patrick truly is one of the warmest, humblest and down to earth people I’ve had the pleasure to speak with and I thoroughly enjoyed our conversation together. I hope you will too! GO PREMIUM: Support the podcast, get ad-free episodes, transcripts, and so much more: https://fs.blog/knowledge-project-premium/

The Knowledge Project with Shane Parrish

On this episode of the Knowledge Project Podcast, I chat with Patrick Collison, co-founder and CEO of the leading online payment processing company, <a href="https://stripe.com/" rel="nofollow" target="_blank">Stripe.</a> If you’ve purchased anything online recently, there’s a good chance that Stripe facilitated the transaction. What is now an organization with over a thousand employees and handling tens of billions of dollars of online purchases every year, began as a small side experiment while Patrick and his brother John were going to college.   During our conversation, Patrick shares the details of their unlikely journey and some of the hard-earned wisdom he picked up along the way. I hope you have something handy to write with because the nuggets per minute in this episode are off the charts. Patrick was so open and generous with his responses that I’m really excited for you to hear what he has to say. Here are just a few of the things we cover: <ul> <li>The biggest (and most valuable) mistakes Patrick made in the early days of Stripe and how they helped him get better</li> <li>The characteristics that Patrick looks for in a new hire to fit and contribute to the Stripe company culture</li> <li>What compelled he and his brother to move forward with the early concept of Stripe, even though on paper it was doomed to fail from the start</li> <li>The gaps Patrick saw in the market that dozens of other processing companies were missing — and how he capitalized on them</li> <li>The lessons Patrick learned from scaling Stripe from two employees (he and his brother) to nearly 1,000 today</li> <li>How he evaluates the upsides and potential dangers of speculative positions within the company</li> <li>How his Irish upbringing influenced his ability to argue and disagree without taking offense (and how we can all be a little more “Irish”)</li> <li>The power of finding the right peer group in your social and professional circles and how impactful and influential it can be in determining where you end up.</li> <li>The 4 ways Patrick has modified his decision making process over the last 5 years and how it’s helped him develop as a person and as a business leader (this part alone is worth the listen)</li> <li>Patrick’s unique approach to books and how he chooses what he’s going to spend his time reading</li> </ul> ...life in Silicon Valley, Baumol’s cost disease, and so, so much more. Patrick truly is one of the warmest, humblest and down to earth people I’ve had the pleasure to speak with and I thoroughly enjoyed our conversation together. I hope you will too! GO PREMIUM: Support the podcast, get ad-free episodes, transcripts, and so much more: https://fs.blog/knowledge-project-premium/

#32 Patrick Collison: Earning Your Stripes

If you want your company to truly scale, you first have to do things that don't scale. Handcraft the core experience. Get your hands dirty. Serve your customers one-by-one. And don't stop until you know exactly what they want. That's what Brian Chesky did. As CEO of Airbnb, Brian’s early work was more akin to a traveling salesman. He takes us back to his lean years – when he went door-to-door, meeting Airbnb hosts in person – and shares the imaginative route to crafting what he calls an "11-star experience.”Read Paul Graham: "In order to scale, you have to do things that don't scale."Read a transcript of this interview at: https://mastersofscale.com/brian-chesky-handcrafted/Subscribe to the Masters of Scale weekly newsletter at http://eepurl.com/dlirtX

Masters of Scale with Reid Hoffman

If you want your company to truly scale, you first have to do things that don't scale. Handcraft the core experience. Get your hands dirty. Serve your customers one-by-one. And don't stop until you know exactly what they want. That's what Brian Chesky did. As CEO of Airbnb, Brian’s early work was more akin to a traveling salesman. He takes us back to his lean years – when he went door-to-door, meeting Airbnb hosts in person – and shares the imaginative route to crafting what he calls an "11-star experience.”Read Paul Graham: "In order to scale, you have to do <a href="http://paulgraham.com/ds.html" rel="nofollow" target="_blank">things that don't scale</a>."Read a transcript of this interview at: <a href="https://mastersofscale.com/brian-chesky-handcrafted/" rel="nofollow" target="_blank">https://mastersofscale.com/brian-chesky-handcrafted/</a>Subscribe to the Masters of Scale weekly newsletter at <a href="http://eepurl.com/dlirtX" rel="nofollow" target="_blank">http://eepurl.com/dlirtX</a>

The Silver Lining

Weekly hand curated podcast episodes for learning