1. How to Avoid Burnout, Build the Perfect Team and Walk in the Shoes of Your Customers with Belinda Thomas
1. How to Avoid Burnout, Build the Perfect Team and Walk in the Shoes of Your Customers with Belinda Thomas
If you’re an entrepreneur working in the accommodation industry, and you’re looking for ways to relax and avoid burnout,... Read more
26 Mar 2018
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28mins
2. When to Say No in the Accommodation Industry with Jim Bolger
2. When to Say No in the Accommodation Industry with Jim Bolger
The accommodation industry is all about customer service, right? In this episode of That Bad Review, Jim Bolger shares h... Read more
27 Mar 2018
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26mins
3. Ronsley Vaz on the Mentality You Need to Adopt to Deal with Bad Reviews
3. Ronsley Vaz on the Mentality You Need to Adopt to Deal with Bad Reviews
What’s the proper response to receiving bad feedback? Even if your business receives 100 flattering reviews, the one bad... Read more
2 Apr 2018
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45mins
4. Christie Hamilton on Work-Life Balance, Embracing Caravan Park Culture and Leveraging Data
4. Christie Hamilton on Work-Life Balance, Embracing Caravan Park Culture and Leveraging Data
In this week’s episode of That Bad Review, I speak with marketing automation specialist, powerhouse cyclist and all-roun... Read more
9 Apr 2018
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36mins
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5. Cath Bellchambers on Empowering Your Staff and How to Identify Gaps in the Market
5. Cath Bellchambers on Empowering Your Staff and How to Identify Gaps in the Market
This week’s episode of That Bad Review is all about the human element. From training practices to empowerment to how to ... Read more
16 Apr 2018
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53mins
6. The Award-Winning Margaret Shannon on Her Tips & Tricks for Success and Change in the Caravan Park Industry
6. The Award-Winning Margaret Shannon on Her Tips & Tricks for Success and Change in the Caravan Park Industry
Have you ever struggled to get the pricing of your park just right? Well, today on That Bad Review podcast, I spoke to a... Read more
23 Apr 2018
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52mins
7. Feedback, Perspective and Going Viral with James Henderson
7. Feedback, Perspective and Going Viral with James Henderson
In this week’s episode of That Bad Review, I’m talking to hospitality superstar James Henderson. James has had an incred... Read more
30 Apr 2018
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40mins
8. How to Build a Legacy and Create a Unique Family Holiday Experiences with Tash Maguire
8. How to Build a Legacy and Create a Unique Family Holiday Experiences with Tash Maguire
This week’s episode of That Bad Review hits extremely close to home because I’m speaking with Tash Maguire – my sister. ... Read more
7 May 2018
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36mins
9. April Whiston on Empowering People, Going All in on Your Dreams and Juggling Multiple Businesses
9. April Whiston on Empowering People, Going All in on Your Dreams and Juggling Multiple Businesses
Need a little inspiration? Looking for a template or some tips on how to better utilise time and organise your business?... Read more
14 May 2018
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43mins
10. The Camplify Episode: Lessons and Tips from the Sharing Economy
10. The Camplify Episode: Lessons and Tips from the Sharing Economy
In this week’s episode of That Bad Review, I’m lucky enough to chat with Dave Eddy – the co-founder and CMO of Australia... Read more
21 May 2018
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29mins
