Ranked #1
EP 05 - Eliminate What Doesn't Move the Needle with Gorgias' Chris Lavoie
EP 05 - Eliminate What Doesn't Move the Needle with Gorgias' Chris Lavoie
Our conversation with Gorgias' Chris Lavoie draws new insights on how to zero in on the main things that make their cust... Read more
15 Mar 2021
•
34mins
Ranked #2
EP 04 - Why Marketing IS Customer Service? with Syncro's Crystal Henkle
EP 04 - Why Marketing IS Customer Service? with Syncro's Crystal Henkle
In this episode, we had a conversation with Syncro's Sales Manager Crystal Henkle. It was such a delight to learn about... Read more
8 Mar 2021
•
29mins
Ranked #3
EP 03 - Prioritizing Customer Satisfaction as your Business Edge with Tier2Tech
EP 03 - Prioritizing Customer Satisfaction as your Business Edge with Tier2Tech
Together with Tier2Tech CEO Alex Permenter and COO Elizabeth Copeland, we've talked about their main strategy for buildi... Read more
1 Mar 2021
•
41mins
Ranked #4
EP 02 - Highly Satisfied Customers equals More Future Business with Richard Tubb
EP 02 - Highly Satisfied Customers equals More Future Business with Richard Tubb
The IT Business Growth Expert, Blogger, and Thought Leader Richard Tubb of Tubb Blog shares with us his insights when he... Read more
22 Feb 2021
•
39mins
Ranked #5
EP 01 - What Does Customer Satisfaction Mean to Us? with Pronto Founder Derek Brown
EP 01 - What Does Customer Satisfaction Mean to Us? with Pronto Founder Derek Brown
For our pilot episode, we had the honor of having Derek Brown (former Microsoft executive and Founder/CEO of Pronto Mark... Read more
22 Feb 2021
•
32mins
Ranked #6
The Customer Satisfaction Project - Trailer
The Customer Satisfaction Project - Trailer
The Customer Satisfaction Project is a podcast for anyone in the MSP or SaaS industry who is looking to find ways to ele... Read more
22 Feb 2021
•
1min