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Contractor Innovation

The podcast where we interview successful contractors and industry experts to provide you with the best practices, strategies and insights to help you streamline, systemize and scale your contracting business.

Weekly hand curated podcast episodes for learning

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Episode 5 - How to Dominate your Local Competition Online with Luis Muniz

Sean interviews Luis Muniz of Funnelwave Digital Marketing. Luis and his partner Derreck Smallwood have 10+ years experience running, scaling and marketing home service businesses. After moving on from their home service business, Luis and Derreck went on to join SendJim direct mail software taking it from a small startup for a multi-seven figure business in just a few short years. Luis and Derreck took their digital growth hacking success and experience and started Funnelwave, a consultancy helping local businesses dominate their competition online. In this episode Luis reveals the 6 fundamental features of optimizing your digital footprint: Listings Reviews Social Media Website Paid Advertising SEO 3 Marketing Phases: Initial Breakeven Profit Resources Mentioned: SendJim: https://sendjim.io/signup-home Book: The Millionnaire Next Door Funnelwave: https://funnelwave.com/ Funnelwave Facebook: https://www.facebook.com/FunnelWave/ www.contractorinnovation.com/software

50mins

29 Apr 2019

Rank #1

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Episode 4 - Tackle Office Overwhelm like a Pro with Michelle Myers

Sean interviews Michelle Myers of Pink Callers. Michelle and her husband Doug started Pink Callers a little over 9 years ago with the sole mission of helping support contractors with their office tasks all while providing jobs for stay at home Moms. In this episode, we uncover what options are available for contractors looking to get help with their customer care and general office tasks. We break down the differences between an answering service, virtual assistant, on-site office staff and a virtual office management service. Michelle uncovers best practices and insights about what hiring a virtual office manager can do for your business. We go in-depth about how the right office hire can handle things like pre-qualifying leads, setting up onsite estimates and even upselling new work. Michelle explains how her team is challenging the old school norms and urging contractors to view your office as a revenue generator and not a liability. Find Michelle: pinkcallers.com myers5group.com Facebook, Instagram and LinkedIn Want help systemizing your office so you can hire your virtual staff? Check out www.contractorinnovation.com www.contractorinnovation.com/software

46mins

25 Apr 2019

Rank #2

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Episode 8 - How to Build a Million Dollar Service Business using Automation

Sean interviews Mike Callahan owner of Callahan’s Lawn Care in Rochester New York. Mike has been in the green industry for over 25 years and scaled his homegrown business well passed One Million Dollars in annual revenue. In this episode, we peel back the layers into Mike’s personal transformation story and how we went from a business that sucked the life out of him, to a business that he was able to fully automate and eventually walk away from the day to day operations. We talk about how Mike discovered the power of technology and automation systems and how he utilized this insight to replicate every function of his business. Mike uncovers how to tackle hurdles in your sales process, recruiting, interviewing and even training of new employees scale. Mike took his industry knowledge and best practices he mastered in his own business and opened SimpleGrowth Systems - a consulting company focused on helping service contractors implement automations to free themselves from their businesses. Mike and his team have several done-for-you solutions that take all the guesswork out of scaling a company. Check out their services at: https://www.simplegrowthsystems.com/ Mike is also a Certified Advisor with Service Autopilot CRM: https://www.simplegrowthsystems.com/contact-us/ as well as Infusionsoft (Keep) where he implements his automation packages. Mike is active daily on Facebook: https://www.facebook.com/mike.callahan.963 As well as his company Facebook page and group: SimpleGrowth: https://www.facebook.com/SimpleGrowthSystems/?eid=ARAHoe48dl7xFnNg_IdUwWCX_jT_dkzn9i5VBqCvizC74kqNVAwgtCto9j5oFdu61SqC_lmF87asbl0T&timeline_context_item_type=intro_card_work&timeline_context_item_source=737580622&fref=tag Lawn Care Automation Sales Page: https://www.simplegrowthsystems.com/lawn-care-automation-overview-2/ Home Cleaning Automation Sales Page:https://www.simplegrowthsystems.com/home-cleaning-video-overview/ Youtube: https://www.youtube.com/channel/UC6Ony1gZdHcZIRWhzP_25oA www.contractorinnovation.com/software

49mins

9 May 2019

Rank #3

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Episode 12 - Know your Numbers - Why your Finances are critical to your Success

In this interview, we talk with Nicole Landau of Landau Accounting and Consulting. Nicole specializes in providing tax, financial and accounting services for the construction industry. We talk about understanding tracking your numbers, material costs and overhead recover. Nicole gives insights into how technology can make accounting simple and easy. She also talks about how cashflow is king in small businesses and why proper books actually MAKES you money. Reach out to Nicole directly: http://www.landauconsultingsolutions.com/ https://www.linkedin.com/in/nicolelandau1/ Looking to systemize your business? Join our new software program - Systemize: your one-stop shop for documenting, editing, delegating and storing systems in your business. Join us as a founding member of our Beta group: www.contractorinnovation.com/software

31mins

27 May 2019

Rank #4

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Episode 3 - How to Build Freedom in Your Business Through Transparency

Sean interviews Martha Woodward of Dusting Divas Maid Service and Quality Driven Software. In a little over 10 years, Martha has been able to go from complete scratch to a thriving multi-location maid service with over 23 full-time employees. Martha recognized that in order to scale and build her dream business she would need to tackle the elephant in the room for field service companies... quality control of her employees. Through much trial and error, Martha began to implement robust training, onboarding, and performance systems so she could build consistency to ultimately scale. Martha perfected her systems through the use of customer surveys and continuous improvement in her organization.     Finding limited tools available to help her support her systems, she co-founded a customer satisfaction app called Quality Driven Software: https://qualitydrivensoftware.com/ that empowers transparency by automating surveys to customers to gauge quality and satisfaction from both the company and the individual employees. Quality Driven has grown rapidly and is currently in direct integrations with several CRM partners making it seamless to nurture your existing customers.     Other resources mentioned in this episode:       - Book: "They ask, your answer." - Mark Sheridan: https://www.amazon.com/They-Ask-You-Answer-Revolutionary/dp/1119312973       - Dustin Divas: https://www.dusting-divas.com/ Want help putting systems in place? Check out our new resources at www.contractorinnovation.com www.contractorinnovation.com/software

48mins

18 Apr 2019

Rank #5

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Episode 9 - How to Run your business Remotely - Tips from an Absentee Owner of a Million Dollar Service Business with Kevin Bold

In this episode, Sean interviews Kevin Bold of Abundant Tree Care in Louisville, Kentucky. Kevin built his grass roots tree service from humble beginnings into a Million Dollar business in just 7 short years. Kevin discusses how we doubled down on his company culture and this focus was the catalyst for allowing him to leave the field for good and eventually run a completely remote business. He lives his passion everyday by helping other contractors explore a life unchained from their business. Books mentioned in this interview: The Advantage: https://amzn.to/2VcWzXh Start with Why: https://amzn.to/2VfyeAa Resouces mentioned: TCIA - Tree Care industry association: https://www.tcia.org/ CRM software: getjobber.com Pink Callers virtual office service: pinkcallers.com Concepts discussed: Operational expectations by an owner Keys to Remote Success: Get a business coach Get a quality office manager Get a high functioning CRM software program Weekly Meetings with Operations Weekly Sales meetings Monthly Company-wide meeting on 7 Business Components - Standard Operating Objectives Get in touch with Kevin: kevin@abundanttree.com https://kevinbold.com/ https://abundanttree.com www.contractorinnovation.com/software

52mins

13 May 2019

Rank #6

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Episode 11 - Recruit Rockstar Employees by thinking Differently with Clay Martin

Sean interviews Clay Martin of Martin Recruiting & Consulting an agency focused on providing Puerto Rican laborers to the Green, construction and manufacturing industries. With a background in the green industry, Clay quickly recognized the massive skilled labor shortage happening in the U.S. and decided to take action. Being bilingual, Clay began making relationships in Puerto Rico and realized this was the perfect opportunity to bridge the labor shortage gap. His agency has a unique offering in which they help facilitate the coordination and onboarding of Puerto Rican laborers for contracting companies. Resources: Culture building activities engrain positive work environments Nurture cross-cultural training H2B: https://www.h1base.com/content/h2bvisa Contact Martin Recruiting and Clay: https://martin-recruiting.com/ clay@martin-recruiting.com LinkedIn: https://www.linkedin.com/in/clay-martin-7788b179/?trk=profile-badge-cta www.contractorinnovation.com/software

36mins

20 May 2019

Rank #7

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Episode 6 - Sell through Social. How to grow our brand using online communities

In this interview, Sean talks with Brandon Harris of Lawn Care Marketing Success. Brandon has a deep background in the green industry working for large organizations before breaking out on his own to help 100s of service businesses with the website support and online marketing impact. Brandon reveals what social selling is and why business owners should be focusing on being an active member of their community. He explains how free techniques on Facebook can create a personal experience for your local market and how potential leads can feel connected when they see you interacting throughout their local community. Brandon talks about the importance of a 6-touch marketing system and how to integrate quality content without breaking the bank. Learn how, what and when to post content to build up your audience and support your community. Resources from this episode: Brandon’s companies: https://www.lawncaremarketing.org/ https://www.servicemarketingnow.com/ Tools for posting: Hootsuite: https://hootsuite.com/ Buffer: https://buffer.com/ Hubspot: https://www.hubspot.com/ Pic Monkey for creating content: https://www.picmonkey.com/ Choose relevant hashtags: https://ads.google.com/home/tools/keyword-planner/ www.contractorinnovation.com/software

31mins

2 May 2019

Rank #8

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Episode 10 - $0-$7Million in 6 Years. How to scale intelligently by Diversifying your Services

Sean interviews Ricky Regalado of Rozalado Services a building service contractor out of the Chicago area. Ricky has an amazing story of how he doubled down on what was working in his affiliate and relationship-based marketing to scale to $7Million in revenue in just 6 short years. Ricky talks about how diversifying your services can be a double-edged sword and he lays out actionable tips about how to think differently regarding your service offering. We talk about his unique walkthrough and proposal process that allows him to delegate his workload to his more than 200 employees. This episode cover a wide-range including how Ricky went from part-time franchisee to operating in over 11 states in just 6 years. Resources from this episode: Quickbooks: quickbooks.com Ricky’s Company: https://rozaladocleaning.com/ Ricky’s software tool for building contractors - Route: getroute.com Check Ricky and his team out on: LinkedIn: https://www.linkedin.com/in/rickyregalado/ Facebook:https://www.facebook.com/ricky.regalado.39?fref=search&tn=%2Cd%2CP-R&eid=ARBv0EobD5U_HRjDuNknCxuzHi1YXBwVYF9JFXe5hi0sNyqfndQbrZRvixLN7bd1B02mgse1np71mGyz Youtube: https://www.youtube.com/channel/UCn4cyQRGICzCxq2pElKHhpA Want more tips on systemizing and scaling your contracting business? Join the conversation in our private Facebook group:  https://www.facebook.com/groups/2193320537569847/?ref=bookmarks See more of our content at: https://www.contractorinnovation.com/ www.contractorinnovation.com/software

49mins

16 May 2019

Rank #9

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Episode 7 - Why your Lifestyle is stunting your Potential and what to do about it. - with Jason Priest

In this unique episode, we dive deep into the topic of health and wellness and why it is important to busy contractors. Like most stressed out contractors, our health is an after-thought. We uncover the reasons why your overall health and diet are crucial for your success in your business. Jason provides us with great insights on how to gain the discipline to focus on a simple daily routine and how to incorporate healthy activities into our stuffed schedules. Resources covered in this episode: Forward Momentum not perfection. Start with 15 minute walks 3 times per week and scale up Focus on sustainability not short term fads. What is something actionable that you will actually stick to each week? Find an activity that does not bore you or that you hate to become your intensity release Stop skipping breakfast. Disrupts your metabolism: Eat breakfast BEFORE coffee Eat Fats: Nuts and Fruit Eggs and Spinach w/ Avacado Protein Shake + nuts Focus on healthy fats not carbs Prep nuts and healthy snack the night before Jason Priest’s information: Company Website: https://www.dadbodhealth.com/ Facebook: https://www.facebook.com/DadBodHealthOfficial/ Youtube Channel: https://www.youtube.com/channel/UCpxF08pow-LLP0aumbJJZAQ Instagram: https://www.instagram.com/dadbodhealth/ LinkedIn: https://www.linkedin.com/in/dadbodhealth/ Check out Podcast: Dad Bod Pod https://anchor.fm/jason-priest www.contractorinnovation.com/software

44mins

6 May 2019

Rank #10