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The information exchange for communication risk

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John Preston: RA for the Entire Customer Lifecycle

Podcast episode 32 has John talking about the extended remit of his RA team within Tesco Mobile, the UK's largest MVNO.


27 Mar 2018

Rank #1

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The Meaning of GDPR with Rachel Goodin

Ocado's Head of Control Environments discusses the practical implications of the EU General Data Protection Regulation.


9 Nov 2017

Rank #2

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Why Spend on Risk and Assurance?

Making better use of psychology was the theme of my talk at July's RAG, as recorded for the Commsrisk Podcast.


27 Jul 2017

Rank #3

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Lee Scargall: Surveying ERM in UK Telcos

Podcast 29 features Lee's talk to RAG London, a review of risk management and governance in the UK.


25 Apr 2017

Rank #4

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The Changing Market Landscape with John Brooks

An experienced pro, Subex's VP of Product Management shares his opinions on where telco risk and assurance is headed.


2 Feb 2017

Rank #5

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Interview with David Morrow: Using the Law to Seize the Profits of Fraud

Dave explains how UK telcos could use the Proceeds of Crime Act (POCA) and why other nations are adopting similar laws.


17 Oct 2016

Rank #6

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The TMF, Surveys, RA and Risk: An Interview with Rene Felber

Rene explains his goals for the TM Forum RA team and calls on the TMF to focus on the needs of practitioners.


26 Jul 2016

Rank #7

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The Myths and Potential for RA Test Calls

Telcos execute test calls for many reasons, but RA splits between those who make many test calls, and those making none. We grilled SIGOS about how to get good value from RA TCGs.

1hr 11mins

24 Mar 2016

Rank #8

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Rob Chapman: From RA to Risk, UK and Beyond

The Chair of the Risk & Assurance Group discusses why the event is growing in popularity and how to take it further.


26 Jan 2016

Rank #9

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A System That Learns about Fraud

For podcast #23, Shankar Palaniandy of FRS Labs told us why his fraud solution learns from experience, instead of following rules.


30 Sep 2015

Rank #10