John Preston: RA for the Entire Customer Lifecycle
John Preston: RA for the Entire Customer Lifecycle
Podcast episode 32 has John talking about the extended remit of his RA team within Tesco Mobile, the UK's largest MVNO.
27 Mar 2018
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21mins
The Meaning of GDPR with Rachel Goodin
The Meaning of GDPR with Rachel Goodin
Ocado's Head of Control Environments discusses the practical implications of the EU General Data Protection Regulation.
9 Nov 2017
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54mins
Why Spend on Risk and Assurance?
Why Spend on Risk and Assurance?
Making better use of psychology was the theme of my talk at July's RAG, as recorded for the Commsrisk Podcast.
27 Jul 2017
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34mins
Lee Scargall: Surveying ERM in UK Telcos
Lee Scargall: Surveying ERM in UK Telcos
Podcast 29 features Lee's talk to RAG London, a review of risk management and governance in the UK.
25 Apr 2017
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33mins
The Changing Market Landscape with John Brooks
The Changing Market Landscape with John Brooks
An experienced pro, Subex's VP of Product Management shares his opinions on where telco risk and assurance is headed.
2 Feb 2017
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46mins
Interview with David Morrow: Using the Law to Seize the Profits of Fraud
Interview with David Morrow: Using the Law to Seize the Profits of Fraud
Dave explains how UK telcos could use the Proceeds of Crime Act (POCA) and why other nations are adopting similar laws.
17 Oct 2016
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1hr
The TMF, Surveys, RA and Risk: An Interview with Rene Felber
The TMF, Surveys, RA and Risk: An Interview with Rene Felber
Rene explains his goals for the TM Forum RA team and calls on the TMF to focus on the needs of practitioners.
26 Jul 2016
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53mins
The Myths and Potential for RA Test Calls
The Myths and Potential for RA Test Calls
Telcos execute test calls for many reasons, but RA splits between those who make many test calls, and those making none.... Read more
24 Mar 2016
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1hr 11mins
Rob Chapman: From RA to Risk, UK and Beyond
Rob Chapman: From RA to Risk, UK and Beyond
The Chair of the Risk & Assurance Group discusses why the event is growing in popularity and how to take it further.
26 Jan 2016
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46mins
A System That Learns about Fraud
A System That Learns about Fraud
For podcast #23, Shankar Palaniandy of FRS Labs told us why his fraud solution learns from experience, instead of follow... Read more
30 Sep 2015
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47mins