Cover image of The Psychology of Case Management

The Psychology of Case Management

The show that helps Personal Injury professionals use psychological ideas to achieve more for catastrophically injured clients by maximising rehabilitation outcomes and achieving the best level settle... Read more

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Ranked #1

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What is psychologically-informed case management?

What is psychologically-informed case management?

In this weeks episode, Shabnam shares what case management actually is, and why Psychworks Associates are so unique. 

27 Apr 2022

26mins

Ranked #2

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Dealing with stuckness using NLP with Sharon Richards-Glover, Master Coach at Levante Coaching Services

Dealing with stuckness using NLP with Sharon Richards-Glover, Master Coach at Levante Coaching Services

In this weeks episode, Shabnam is joined by Sharon Richards-Glover, who is the founder of Levante coaching services to t... Read more

22 Apr 2022

39mins

Ranked #3

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Making Safeguarding Personal for Injured Clients with Linda Sayers, owner of Sayers Social Care Consultancy

Making Safeguarding Personal for Injured Clients with Linda Sayers, owner of Sayers Social Care Consultancy

In this weeks episode, we are joined by Linda Sayers, owner of Sayers Social Care Consultancy. Together, Linda and Shabn... Read more

15 Apr 2022

1hr

Ranked #4

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Working with Muslim clients and colleagues during Ramadan

Working with Muslim clients and colleagues during Ramadan

In this weeks episode, Shabnam walks us through the month of Ramadan. She explains what this month means to Muslims, its... Read more

1 Apr 2022

20mins

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Ranked #5

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The impact of client trauma as seen by solicitors with Laura Murphy, Senior Litigator at Leigh Day

The impact of client trauma as seen by solicitors with Laura Murphy, Senior Litigator at Leigh Day

In this week’s episode addresses the correlation between different work environments and roles relative to stress levels... Read more

25 Mar 2022

40mins

Ranked #6

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Clinical competence in Personal Injury, with Chantel Brooks, Registered Nurse and Director of OBH Care

Clinical competence in Personal Injury, with Chantel Brooks, Registered Nurse and Director of OBH Care

This episode has been inspired by some of the CQC discussions around competent, safe and compliant care. Chantel Brooks ... Read more

11 Mar 2022

45mins

Ranked #7

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Applying the Mental Capacity Act to a case, with Eleanor Tallon, Qualified Best Interest Assessor

Applying the Mental Capacity Act to a case, with Eleanor Tallon, Qualified Best Interest Assessor

Following last week's episode, where Eleanor Tallon took us on a guided tour of the Mental Capacity Act and its principl... Read more

4 Mar 2022

26mins

Ranked #8

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Mental Capacity Act in a nutshell: the theory, with Eleanor Tallon, Qualified Best Interest Assessor

Mental Capacity Act in a nutshell: the theory, with Eleanor Tallon, Qualified Best Interest Assessor

The ramifications of the Mental Capacity Act can be tricky to navigate, so we are lucky to be joined by an expert guide ... Read more

24 Feb 2022

45mins

Ranked #9

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Physio work with a twist with Heather McLellan, Director of Designed2Move

Physio work with a twist with Heather McLellan, Director of Designed2Move

Shabnam’s guest is a specialist in functional rehabilitation: helping people return to work, physical activity and daily... Read more

10 Feb 2022

58mins

Ranked #10

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The power of the MDT in making sense of client disengagement

The power of the MDT in making sense of client disengagement

This week's episode looks at sense-making in Personal Injury client work, and ways to do that: legislative, emotional an... Read more

27 Jan 2022

20mins

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