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Say It Skillfully®

Molly Tschang's Say It Skillfully® is a show that helps you benefit from Molly's guidance on the best possible ways to speak your mind at work in a positive and productive manner. She helps everyone from CEOs to interns to recognize that we are all both part of the problem as well as the solution, and that the path to solving any problem is to say what needs to be said.Molly is a rare breed: tough enough to advise CEOs and company boards, but empathetic enough to understand the human costs of not allowing talent to shine. She has helped dozens of management teams navigate the human after-effects of mergers and acquisitions, and her show brings her expert guidance to a wider audience.Listen for Say It Skillfully® every Tuesday at 8 AM Pacific Time/11 AM Eastern Time on the VoiceAmerica Business Channel.

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Say It Skillfully® - Special Guest Chester Elton, the Apostle of Appreciation

Say It Skillfully® gives you Molly Tschang's expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 4, Chester Elton, best-selling author & culture expert, joined and shared how the gift of gratitude, one of the precious gifts money can't buy, dramatically improves your relationships, at work & home. Molly spoke with callers and responded to her LinkedIn network about their challenges: Sophie asked about creating connection when the whole team is virtual (10:10). Garrett, recently out of college and new to his company, inquired about how to share a different point of view, respectfully - without appearing to be difficult. (28:50). What to do when someone appears to be tuning you out? (40:20 min). Vyette called in about being a leader and how to be vulnerable in a positive way with your team and ask for help (42:55) How to confront—without being confrontational—a colleague who’s dragging down the team’s positivity (49:30)

55mins

3 Dec 2019

Rank #1

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Say It Skillfully® - Callers from Malta, Montreal, Jamaica and more

Say It Skillfully® is a show that allows you to get Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 3, Molly helps professionals handle their challenges, including: How to gain confidence to participate more during meetings when you’re inclined to hang back. As a team leader, communicating tough news in a motivating way to a valued employee who didn’t get a much desired promotion. Confronting a team member who seems disengaged without being confrontational. Staying composed when you’re shocked by what someone has said. Join Molly for these topics and more as you learn to navigate work while being invaluable and true to yourself.

55mins

26 Nov 2019

Rank #2

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Say It Skillfully® - Happy 2020! Here's to a year of clarity in your feelings, words and actions

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 9, Bex explored her inner dialogue about doing work she loves, though not the compensation. How to consider the opportunity cost and position herself to be valued in a way that feels right? Christian asked how to “say no” when senior stakeholders want you to take on more work than you have bandwidth for. And we talked about approaching a colleague who’s executing fine on the job, but isn’t exactly superb in their people interactions and softskills (17:50). Steeped in the rapidly-changing IT industry, Patrick wanted to better utilize his own metaskills to more quickly connect with people and help them to fully embrace change (30:45). Join the show and learn to navigate work while being invaluable and true to yourself.

52mins

7 Jan 2020

Rank #3

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Say It Skillfully® - Constructive feedback… how to “manage up”, less email nagging and much more!

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 16, Molly’s 1st caller Jennifer—several years into her job in financial services—asked about “managing up... how to provide feedback to people in more senior positions. Scott inquired about a past experience with an African nonprofit and navigating tricky culture and ethical waters (16:30). Gail was keen to beat the “bad habit” of people failing to respond to emails and needing to nag (31:30)! Finally, Bill was upfront about how decisions on layoffs aren’t as well informed as one might hope, and shared how he successfully took a very different tact (40:00). Molly shared thoughts on Arianna Huffington’s NYT piece, “How to Give Compassionate Feedback While Still Being Constructive” (2/24/20). Join the show for these topics and learn to navigate work while being invaluable and true to yourself.

54mins

25 Feb 2020

Rank #4

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Say It Skillfully® - When senior leaders aren't so skillful, empathetic negotiating and more...

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 21 Molly shared learnings, including “compassionate directness,” from Arianna Huffington’s 3/30 newsletter and a new Thrive Global study: Thriving in the New Normal. Her 1st caller, Nicholas, a consultant, needed to approach a key senior exec who sends nasty, company-wide emails to admonish people. Then Rafael asked how to provide tough feedback to a valued, high potential colleague, who he thinks will be blind-sided by how mgt perceives her (27:30). Molly shared negotiation expert Chris Voss’ strategy to save deals falling apart in Covid-19 times (44:15). Lastly & most importantly, please donate - show your gratitude to 1st responders: 1strcf.org and #firstrespondersfirst. Tune in for these topics and her conversations as you learn to navigate work while being invaluable and true to yourself.

51mins

31 Mar 2020

Rank #5

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Say It Skillfully® - Wrapping 2019 on a High Note!

Say It Skillfully® is a show that allows you to get Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. At the start of Episode 8, Paul asked about ways to help his new boss, who’s constantly overloaded, to digest key information and avoid ill-informed decisions. Jeff, a seasoned executive, spoke candidly about his experience where those in the CEO role tend toward leading by directive and don’t seem interested in promoting open, inclusive environments (15:45).Finally, Brad was keen to discuss how to handle situations where it appears someone isn’t putting forth their best effort (30:30) . I wrapped by responding to a request from someone who was happily in between jobs, though not comfortable with how exactly to talk about being so. Join the show and learn to navigate work while being invaluable and true to yourself.

50mins

31 Dec 2019

Rank #6

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Say It Skillfully® – Special Guest Kris Maynard, CEO of Essential Ingredients, 100% employee-owned

Say It Skillfully® helps you benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive & productive manner. In Episode 14, special guest Kris Maynard shares his journey to sell his company, Essential Ingredients, to all employees, and pursue creating a company to last 100 years. Hear about EI's purpose-driven and people-first culture. My 1st caller Justin brought up balancing your well-being & achieving high performance, and also shared his own career transition/re-branding from academic research to executive coaching (16:45). Fahad, who’s been trying to raise funding from investors asked how to gain feedback to help him improve his pitch (25:35). Sander, whose first language isn’t English asked how to skillfully jump in during meetings when people aren’t on the same page. Lastly May asked about bringing much needed mindfulness & compassion into the workplace (39:45). Join in and learn to navigate work while being true to yourself.

55mins

11 Feb 2020

Rank #7

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Say It Skillfully® - Alan Mulally, one of the world's top CEOs - building airplanes & cars..and more

Say It Skillfully® is a show that helps you benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive & productive manner. In Episode 18, Alan Mulally shared his secrets to getting hundreds of thousands of people “Working Together”, which incidentally helped his family’s success! Caroline, early in her career, was keen to push back on managers who’ve been saying, “just deal with it, roll over and apologize” when she wasn’t at fault (22:45). David asked about how to tactfully help friends who constantly talk about feeling low energy & burnout, yet don’t seem to do anything about it (35:15). Finally, Stever raised a sensitive situation of a friend asking to write a review for a book that he wasn’t comfortable being associated with (42:30). Finally, my thought of the week, learned from Alan: “Love ‘em up” (if you need ideas: http://bit.ly/39TEOER). Join the show and learn to navigate work while being invaluable and true to yourself.

53mins

10 Mar 2020

Rank #8

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Say It Skillfully® - featuring Robert Glazer, Acceleration Partners CEO on enduring cultures & more

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 17, Robert Glazer, founder & CEO of Acceleration Partners, a global partner marketing agency, shared how growing culture has led to the company’s growth, and core to this is holistically supporting each individual’s growth. Molly’s first caller, Mary, inquired about managing volunteers, and how to have a conversation when delegating work isn’t someone’s forte (20:00). Kate presented a tough situation where management allows a high performer to play by a different set of rules… how to maintain people’s motivation where the inequity isn’t subtle (33:30)? And Molly’s thought for the week: being grateful. A simple gratitude journal has been a powerfully positive habit. Join the show for these topics and her live conversations as you learn to navigate work while being invaluable and true to yourself.

51mins

3 Mar 2020

Rank #9

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Say It Skillfully® – Special Guest Garry Ridge, WD-40 Chairman & CEO from mistake to learning moment

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 12, Chairman & CEO of the WD-40 Company, Garry O. Ridge shares insights on creating and sustaining people-center cultures, and one that embraces say it skillfully and learning moments at all levels. Call in and ask Molly how to handle that conversation or specific situation you’ve been avoiding. Or you can email Molly from her host page (https://www.voiceamerica.com/show/3923/say-it-skillfully). Join the show for these topics and her live conversations as you learn to navigate work while being invaluable and true to yourself.

54mins

28 Jan 2020

Rank #10

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Say It Skillfully® - Happy 1st Birthday to being who you are and saying what needs to be said!

Say It Skillfully® is a show that helps you benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 15 Molly’s 1st caller, Alyssa, wanted to “break up with a friend” and asked about how to handle ending, or perhaps preserving this relationship. Jerry called on the topic of kids going to college, taking large loans, and navigating tight job markets – how can they gain entrepreneurial skills (12:15)? Tony, a coach, asked about getting folks to speak up at work and be inspired to use their voice (26:45). Finally Terry, also a coach, inquired about handling a new client, a leader whose heels seemed dug in and very resistant to change (41:30)! Tune into this show and learn to navigate work while being invaluable and true to yourself.

55mins

18 Feb 2020

Rank #11

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Say It Skillfully® - How to handle bullying, thinking ahead to your next role and more...

Say It Skillfully® is a show that helps you benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 10 started with a caller, Sunder, who wanted help to “say no,” especially to those in senior positions. William called in for a lively conversation on ways parents and their beloved college-age children can more skillfully relate (7:00). Teresa, 10 years into her career, asked about how to get started on exploring “what’s next” (27:30). My final caller, Gal, shared his experience with bullying in the workplace, and we discussed what you can do to overcome this, and when it may be the right thing to leave the bully behind (38:15). Join the show for these topics and her live conversations as you learn to navigate work while being invaluable and true to yourself.

55mins

14 Jan 2020

Rank #12

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Say It Skillfully® - Complimenting authentically, keeping emotions in check, career transitions...

Say It Skillfully® is a show that helps you benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 20, Molly's 1st caller, from Italy, shared an early learning of always creating a positive interaction—even with someone he may never see again—and asked about how to be complimentary, but not too much so. Tom called interested in how to keep his emotions in check when handling adversarial situations in meetings. (18:30). Next, Christy asked about a sensitive conversation with her husband when they don’t quite see eye-to-eye on how safe it is to travel in these COVID-19 times (31:15). Then a recent new hire, Hailey, was keen on how she could approach her manager to take on more responsibility, now that more senior folks had unexpectedly departed the firm (38:00). Join the show and learn to navigate work while being invaluable and true to yourself.

54mins

24 Mar 2020

Rank #13

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Say It Skillfully® - Handling disappointment and loss, skillfulness from a Super Bowl MVP and more

Say It Skillfully® helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 13, Molly’s 1st caller, Gary, disappointed by a friend letting him down, asked how to handle this. Nancy, typically the caregiver for everyone else when times are tough, inquired about how to give herself space to grieve over the passing of a friend as others count on her. And Matt raised his challenge of influencing management to support him in a new role, when he’s viewed as essential to his current one. Molly then offered a way to handle the “always on” colleague that Garry Ridge raised last week. She also addressed a question on how to respond to performance review input that you really don’t agree with, and shared how SuperBowl MVP Pat Mahomes communicates skillfully. Tune in to the show for these topics and her conversations as you learn to navigate work while being invaluable and true to yourself.

54mins

4 Feb 2020

Rank #14

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Say It Skillfully® - Psychological safety, how do I handle egos in the room...

Say It Skillfully® gives you Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 6 started with techniques to help leaders create safe space and handle egos in the room. Brian shared his journey in leading his company, from being not so aware of how he was coming across to empowering his team to tell it how it is and become more skillful themselves (5:30). Gary, in a highly metric-driven environment, called in for a robust conversation on conveying disappointing results, setting expectations upfront, and ending a client relationship you want to move on from (26:30). Engendering greater accountability was on Michael’s mind–in an inspiring, not authoritative way (37:30). And Vandana observed mentoring where the mentors aren’t exactly best serving mentees and inquired how to turn this around? Lastly, Molly responded to an inquiry from Daniel on how to “brag tactfully” and ensure due credit is given (47:30)!

55mins

17 Dec 2019

Rank #15

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Say It Skillfully® - Influencing an unintentionally toxic leader, gems from an elite athletes' coach

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 11, Molly's 1st caller, Diane, asked about how to influence a leader who doesn’t report to her and whose inexperience as a leader was very damaging the team. Molly then shared insights from former Baxter CEO Harry Kraemer to help every individual lead themselves (24:00). Former Olympian and coach Robert Weir joined Molly for an insightful conversation on bringing out the highest levels of performance (30:30). And finally, leadership coach Paul asked about ways to help individuals realize they need to “do the work” (and not rely on their coach to do it for them 46:30) Tune in to the show for these topics and her conversations as you learn to navigate work while being invaluable and true to yourself.

57mins

21 Jan 2020

Rank #16

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Say It Skillfully® - Career transitions, what to do if someone talks too much and more...

Say It Skillfully® helps you benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. Episode 7 starts with the flip-side to “If you’re good enough, you’re old enough.” What’s it like to be later in career aspiring to re-invent? Molly’s 1st guest, Simon, aware of bias that non-digital natives are “definitionally irrelevant” shows his vulnerability as he shares his experience along the way to the CEO ranks. Hear thought-provoking questions about what’s next on his journey. Cathy called in about getting through to a colleague who attempts to save time by cutting corners, but unintentionally creates fire drills for everyone else (34:30). And Brian, who in the past turned a blind eye to a respected colleague’s tendency to be a top talker, was keen for options to skillfully help his colleague say less and add more value (47:30). Join Molly as you learn to navigate work while being invaluable and true to yourself.

56mins

24 Dec 2019

Rank #17

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Say It Skillfully® - Speak up without offending or looking bad

Say It Skillfully® gives you Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 5, several callers wanted to effectively disagree or convey an opposing point of view. Fear of offending or looking bad was a common challenge. Join Molly for these topics as you learn to navigate work while being invaluable and true to yourself. Her first caller Chuck was stunned when his boss flew off the handle about an email. Hear how he could have de-escalated the situation, while helping his boss grow. Jim, team leader and ‘boomer’, asked about leading Gen X and Y’s and building the trust needed to work well together (15:45). Preparing to discuss a promotion she felt qualified for, Liv was unsure of her boss’ support. How could she share her true feelings without creating ‘career suicide’ (28:30)? An entrepreneur, Johannes needed help to set client expectations upfront, vs accept timelines he knew wouldn’t work (44:)

55mins

10 Dec 2019

Rank #18

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Say It Skillfully® – Julie Carrier: The Science of Confidence + Women & Girls Leadership Development

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 27, renowned expert for girls and young women in leadership development, Julie Carrier, shared some of the science on building confidence and overcoming negative self-talk. She highlighted the importance of leadership development beginning in school, and also right upon entering the workforce (check out http://girlslead.com). Molly's next callers, 18-year old Maryam & Nivaal, activists and award-winning filmmakers, shared their experience working together as sisters and creating a positive relationship (25:00). Then college sophomore Jackson called in keen for ways to respond to a student leader who dismissed his idea in a meeting and didn't help the team (51:00). Tune in for these live conversations as you learn to navigate work while being invaluable and true to yourself.

53mins

12 May 2020

Rank #19

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Say It Skillfully® - Preparing our youth! Junior Achievement Worldwide CEO Asheesh Advani and more

Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 26, Molly started with several powerful learnings from a piece on Kobe Bryant, including the notion of being psychologically flexible: to be in touch with your emotions but not completely absorbed by them, a key to both Kobe’s success and saying it skillfully. President & CEO of Junior Achievement (JA) Worldwide, Asheesh Advani, generously shared his journey in building an entrepreneurial mindset and how one positive comment to a young person can literally change their life! Then, JA alum, 21-year old Ben Towers, unpacked the importance of different generations learning from each other to solve problems creatively. Ben and Molly then talked about personal brand & consistently developing a leader throughout one's life. Tune in and learn to navigate work while being invaluable and true to yourself.

53mins

5 May 2020

Rank #20