On this episode of the podcast we explore interview mastery. First, we review the research on the interview process to better understand what’s most important to interviewers. Second, we break down the three key performance factors (content, delivery of content , non verbal behavior) that make up interview performance. Then we review the research on practice and feedback so that the listener understands what’s most effective as far as coaching and training. Head over to growth.parmenio.co for more information on this podcast. 

On this episode of the podcast we explore interview mastery. First, we review the research on the interview process to better understand what’s most important to interviewers. Second, we break down the three key performance factors (content, delivery of content , non verbal behavior) that make up interview performance. Then we review the research on practice and feedback so that the listener understands what’s most effective as far as coaching and training. Head over to <a href="http://growth.parmenio.co" rel="nofollow" target="_blank">growth.parmenio.co</a> for more information on this podcast.

Purpose and Passion: Interview Mastery for the Chief of Staff

As Gary Burnison, CEO of Korn Ferry states, passion really matters. Having a story that captures your passion, purpose, values and competencies is critical to getting the job you want. On this episode of the podcast we first explore why stories are so powerful and elicit such an emotional response. It turns out that human beings are hardwired to interpret incoming information as narrative. Next, we describe a 6 Step method you can use to craft your own story. A story that demonstrates your passion, purpose, values and competencies. One that can help you get the job you so passionately want. 

As Gary Burnison, CEO of Korn Ferry states, passion really matters. Having a story that captures your passion, purpose, values and competencies is critical to getting the job you want. On this episode of the podcast we first explore why stories are so powerful and elicit such an emotional response. It turns out that human beings are hardwired to interpret incoming information as narrative. Next, we describe a 6 Step method you can use to craft your own story. A story that demonstrates your passion, purpose, values and competencies. One that can help you get the job you so passionately want.

Your Passion To Be Chief of Staff (Crafting Your Story To Get The Job)

On this episode of the podcast we describe and walk you through the organization socialization process. First we articulate just what the organization socialization process is and why it’s so important to your success in a new organization. Then we walk you through a proactive socialization framework that you can use to build relationships, networks and resources in your new role. Using this framework you can accelerate the socialization process and that will allow you to be much more effective as Chief of Staff.

On this episode of the podcast we describe and walk you through the organization socialization process. First we articulate just what the organization socialization process is and why it’s so important to your success in a new organization. Then we walk you through a proactive socialization framework that you can use to build relationships, networks and resources in your new role. Using this framework you can accelerate the socialization process and that will allow you to be much more effective as Chief of Staff.

“You Got The Chief of Staff Job!” (8 Tactics to Socialize Yourself in the Organization)

This episode is all  about Elevating you and your career. On this episode we describe the Career Adaptability and Competency frameworks. We then discuss and describe two methods you can use to Elevate yourself to get that Chief of Staff job. First, we describe Feedback Seeking Behavior and how it can be used to elevate your skills and your profile. We then describe how a coaching and measurement plan can be used to improve your skills and abilities and be used to help you self present yourself as a Chief of Staff candidate. 

This episode is all  about Elevating you and your career. On this episode we describe the Career Adaptability and Competency frameworks. We then discuss and describe two methods you can use to Elevate yourself to get that Chief of Staff job. First, we describe Feedback Seeking Behavior and how it can be used to elevate your skills and your profile. We then describe how a coaching and measurement plan can be used to improve your skills and abilities and be used to help you self present yourself as a Chief of Staff candidate.

Elevating! (Using Career Frameworks to Get that First Chief of Staff Job)

Ian Crook

On this episode of the podcast we interview Mr Ian Crook. Ian is the owner / CEO / MD of a transport company based in the UK and also a Parmenio client. On the podcast, Ian first shares some background on the challenges his business and leadership has faced this past year. Ian then shares how he cane to learn of Parmenio and how we came to work together. And finally, Ian shares his experience with Parmenio from a coaching standpoint and how it’s helped him, his business and his personal life. 

On this episode of the podcast we interview Mr Ian Crook. Ian is the owner / CEO / MD of a transport company based in the UK and also a Parmenio client. On the podcast, Ian first shares some background on the challenges his business and leadership has faced this past year. Ian then shares how he cane to learn of Parmenio and how we came to work together. And finally, Ian shares his experience with Parmenio from a coaching standpoint and how it’s helped him, his business and his personal life.

“Two Become One” (Interview with Ian Crook - Parmenio Client)

Organizational conflict is inevitable. For the Chief of Staff, doubly so due to the unique role and position. On this episode of the podcast we first describe the structural factors that lead to conflict. Second, we provide some statistics on conflict in the workplace. And finally, we offer a Four Step model for conflict resolution that is based on the Fisher and Ury model of “getting to yes.” 

Organizational conflict is inevitable. For the Chief of Staff, doubly so due to the unique role and position. On this episode of the podcast we first describe the structural factors that lead to conflict. Second, we provide some statistics on conflict in the workplace. And finally, we offer a Four Step model for conflict resolution that is based on the Fisher and Ury model of “getting to yes.”

“I Don’t Have Any  Resources For You!” (4 Step Conflict Resolution)

Change events such as an organizational change, job loss and new job can impact a persons “perceived control,” and thus result in the person feeling a “loss of control.” A “loss of control” is usually accompanied by chronic stress that can lead to immune suppression and other adverse health effects. In this podcast we describe how one can use Reflective Journaling to gain greater perceived control and thus reduce their stress response. Next we identify benefits of reflective journaling such as increased efficacy, knowledge creation and goal attainment. Then we outline three scenarios and how a Chief of Staff can customize a reflective journal to fit their situation. 

Change events such as an organizational change, job loss and new job can impact a persons “perceived control,” and thus result in the person feeling a “loss of control.” A “loss of control” is usually accompanied by chronic stress that can lead to immune suppression and other adverse health effects. In this podcast we describe how one can use Reflective Journaling to gain greater perceived control and thus reduce their stress response. Next we identify benefits of reflective journaling such as increased efficacy, knowledge creation and goal attainment. Then we outline three scenarios and how a Chief of Staff can customize a reflective journal to fit their situation.

“Written in Stone” (Power of Your Words / Reflective Journaling)

Everyone at some point in their life experiences rejection / failure. What’s important is that we have the right mindset to deal with rejection, and we use that failure to catapult us forward in a positive manner. On this episode of the podcast we first describe the physiological effects on the body due to rejection. We then outline a simple three step process (reframe , resist, elevate) that we can use anytime we have a setback. 

Everyone at some point in their life experiences rejection / failure. What’s important is that we have the right mindset to deal with rejection, and we use that failure to catapult us forward in a positive manner. On this episode of the podcast we first describe the physiological effects on the body due to rejection. We then outline a simple three step process (reframe , resist, elevate) that we can use anytime we have a setback.

“You Didn’t Get The COS Job” (Science of / Overcoming Rejection)

Attentive

The Two Become One - that is the goal of the Chief of Staff, to develop a deeply intimate, trusting relationship with your partner. On this episode of the podcast we describe the steps and method to forge deeply intimate relationships that allow you to be fully: Present - Attentive - Mindful - with your partner. Or, with anyone for that matter. Being fully present and attentive via the body is a superpower. And on this episode of the podcast we describe why and the steps to allow you to do this. Not an easy task mind you. 

The Two Become One - that is the goal of the Chief of Staff, to develop a deeply intimate, trusting relationship with your partner. On this episode of the podcast we describe the steps and method to forge deeply intimate relationships that allow you to be fully: Present - Attentive - Mindful - with your partner. Or, with anyone for that matter. Being fully present and attentive via the body is a superpower. And on this episode of the podcast we describe why and the steps to allow you to do this. Not an easy task mind you.

Two Become One - Being Fully Present and Attentive

LEAD

 “I need you to lead the development of a new product. So tell me, how would you go about doing that?” On this episode of the podcast we describe a simple project plan that you can use to guide the development of a new product. First, we key factors that contribute to new product development (NPD) success. We then outline the NPD process that has been articulated and used by Booz for many years. And finally we walk you through the steps to lead a new product development project. 

“I need you to lead the development of a new product. So tell me, how would you go about doing that?” On this episode of the podcast we describe a simple project plan that you can use to guide the development of a new product. First, we key factors that contribute to new product development (NPD) success. We then outline the NPD process that has been articulated and used by Booz for many years. And finally we walk you through the steps to lead a new product development project.

“I Need You To Lead A New Product Project”

Parmenio - For the modern day Chief of Staff: Explores the skill sets, knowledge and experience that are essential for the Chief of Staff to perform at their peak and set the pace.

Very useful info just terribly tacky sound effects that it’s hard to take it seriously.

Good info, tacky sound effects

I started to listen to this podcast shortly after I stated a new job as a Chief of Staff. This podcast has helped me to better understand the role and take it to a whole new level. Great insights and knowledge are passed on to the listener. I highly recommend this podcast to all current and future Chief’s of Staff

Very Helpful to new Chief of Staff

Parmenio - Chief of Staff

On this episode of the podcast we develop a framework and a plan for the First 100 Days on the job as a Chief of Staff. The framework we present is adaptable and iterative in nature, yet has a strong foundational core. The goal of any such “100 Day Plan” is to build credibility, confidence, motivation and momentum. We want to approach the First 100 Days with confidence and action. We first touch on the accomplishments of FDR’s first 100 days in office. We then outline a balanced plan that consists of immersion / learning and action / results. Finally, we integrate behaviors into the plan that build trust, psychological safety and inspiration / motivation in the organization. Our goal is to hit the ground running and make an impact in the first 100 days. 

On this episode of the podcast we develop a framework and a plan for the First 100 Days on the job as a Chief of Staff. The framework we present is adaptable and iterative in nature, yet has a strong foundational core. The goal of any such “100 Day Plan” is to build credibility, confidence, motivation and momentum. We want to approach the First 100 Days with confidence and action. We first touch on the accomplishments of FDR’s first 100 days in office. We then outline a balanced plan that consists of immersion / learning and action / results. Finally, we integrate behaviors into the plan that build trust, psychological safety and inspiration / motivation in the organization. Our goal is to hit the ground running and make an impact in the first 100 days.

First 100 Days: Chief of Staff’s Plan of Action

On this episode we describe how the Chief Of Staff Drives the Operating Rhythm / cadence of the organization. How the Operating Rhythm supports the CEO’s decision making style. And finally, how the Chief Of Staff uses four specific practice area’s (proxy, project, schedule and strategy) to synchronize and integrate the decision making cycle  (Operating Rhythm). 

On this episode we describe how the Chief Of Staff Drives the Operating Rhythm / cadence of the organization. How the Operating Rhythm supports the CEO’s decision making style. And finally, how the Chief Of Staff uses four specific practice area’s (proxy, project, schedule and strategy) to synchronize and integrate the decision making cycle  (Operating Rhythm).

Driving The Operating Rhythm: How the Chief of Staff Sets The Pace

The term Gatekeeper is often used to describe duties of the White House Chief of Staff. The term itself has negative connotations associated with it. On this podcast we give a historical overview of how White House Chief’s of Staff have played Gatekeeper. The issues and problems encountered. Then we discuss a more appropriate model for “gatekeeping” flows from the operating rhythm and decision making process. 

The term Gatekeeper is often used to describe duties of the White House Chief of Staff. The term itself has negative connotations associated with it. On this podcast we give a historical overview of how White House Chief’s of Staff have played Gatekeeper. The issues and problems encountered. Then we discuss a more appropriate model for “gatekeeping” flows from the operating rhythm and decision making process.

The Gatekeeper: What the Chief of Staff Needs to Know

What does the chief of Staff do? When people ask this question they are looking for a sense meaning and purpose? They are looking to make sense of the role. Most people answer this question by using ambiguous terminology which tends to confuse the listener. The objective of this podcast is to articulate a vision of the Chief of Staff role that gives it meaning and purpose. So that people can “make sense” of the role, and understand how it “fits” into the organization. 

What does the chief of Staff do? When people ask this question they are looking for a sense meaning and purpose? They are looking to make sense of the role. Most people answer this question by using ambiguous terminology which tends to confuse the listener. The objective of this podcast is to articulate a vision of the Chief of Staff role that gives it meaning and purpose. So that people can “make sense” of the role, and understand how it “fits” into the organization.

What Does The Chief of Staff Do? Giving The Role Meaning and Purpose

On this episode of the podcast we discuss the importance of message and mission. We detail why the CEO must develop simple themes and messages that articulate where the organization is headed. And why reinforcement of these themes by the CEO and Chief of Staff is critical to organization buy in. We then give a case study on how Satya Nadella has used this model at Microsoft to turn the organization around. We also articulate why the Chief Of Staff must master and reinforce these themes. 

On this episode of the podcast we discuss the importance of message and mission. We detail why the CEO must develop simple themes and messages that articulate where the organization is headed. And why reinforcement of these themes by the CEO and Chief of Staff is critical to organization buy in. We then give a case study on how Satya Nadella has used this model at Microsoft to turn the organization around. We also articulate why the Chief Of Staff must master and reinforce these themes.

The Importance of Message And Mission To CEO and Chief of Staff

On this episode of the podcast we first explore the need for a Chief of Staff. We detail five key questions that a CEO / Hiring Manager can ask to validate their need for a Chief of Staff. Once that need is validated we describe the seven steps we use to bring on a Chief of Staff. This includes an assessment of the CEO’s time and the organization’s needs. Our recommendations for the position along with the creation of a job description. And a detailed on-boarding plan for the CEO and Chief of Staff. 

On this episode of the podcast we first explore the need for a Chief of Staff. We detail five key questions that a CEO / Hiring Manager can ask to validate their need for a Chief of Staff. Once that need is validated we describe the seven steps we use to bring on a Chief of Staff. This includes an assessment of the CEO’s time and the organization’s needs. Our recommendations for the position along with the creation of a job description. And a detailed on-boarding plan for the CEO and Chief of Staff.

I Think I Need A Chief of Staff - Now What?

As organizations grow and become more complex the need for coordination and communication grows. Meetings usually result. On this podcast we explore how the Chief Of Staff can use best in class process, content and facilitator behaviors in order to drive effective meetings. The Chief of Staff can master these skills and then model them in the organization for others to learn from.

As organizations grow and become more complex the need for coordination and communication grows. Meetings usually result. On this podcast we explore how the Chief Of Staff can use best in class process, content and facilitator behaviors in order to drive effective meetings. The Chief of Staff can master these skills and then model them in the organization for others to learn from.

Meetings: How the Chief of Staff Uses Best Practices to Drive Effective Meetings

The relationship between horse and rider is a unique and special one. One based on a deep sense of trust. Likewise, the relationship between Chief of Staff and CEO is unique and special. Building a deep foundation of trust is crucial to success. On this podcast we explore three dimensions of trust and how you use those dimensions to build trust over time. First we explore cognitive trust; and how your competence, reliability and integrity build trust. We then explore affective trust, and how your benevolence and consideration are building blocks of trust. And finally, we describe behavioral trust; and how you use body language and behaviors to deepen trust.

The relationship between horse and rider is a unique and special one. One based on a deep sense of trust. Likewise, the relationship between Chief of Staff and CEO is unique and special. Building a deep foundation of trust is crucial to success. On this podcast we explore three dimensions of trust and how you use those dimensions to build trust over time. First we explore cognitive trust; and how your competence, reliability and integrity build trust. We then explore affective trust, and how your benevolence and consideration are building blocks of trust. And finally, we describe behavioral trust; and how you use body language and behaviors to deepen trust.

Horse And Rider: Building A Foundation of Trust With CEO / Partner

This episode of the podcast is for Advanced Practitioners that have a love for rhetoric and debate. On this episode we will explore how we use rhetoric to both to both promote the Chief Of Staff role, and to defend it against attacks. We use the example from a Quora thread in which a CEO uses strawman arguments to discredit the role of the Chief of Staff in startups. We then describe different methods to position against these strawman attacks. 

This episode of the podcast is for Advanced Practitioners that have a love for rhetoric and debate. On this episode we will explore how we use rhetoric to both to both promote the Chief Of Staff role, and to defend it against attacks. We use the example from a Quora thread in which a CEO uses strawman arguments to discredit the role of the Chief of Staff in startups. We then describe different methods to position against these strawman attacks.

For Advanced Practitioners: Rhetoric And The Chief of Staff

On this episode we discuss Proxy Mastery as it relates to the Chief of Staff. First we define what Proxy Mastery is. Second, we define Proxy Mastery and articulate how this skill enhances the ability of the Chief of Staff to be successful. Finally, we detail how the Chief of Staff can achieve Proxy Mastery in three phases. 

On this episode we discuss Proxy Mastery as it relates to the Chief of Staff. First we define what Proxy Mastery is. Second, we define Proxy Mastery and articulate how this skill enhances the ability of the Chief of Staff to be successful. Finally, we detail how the Chief of Staff can achieve Proxy Mastery in three phases.

Proxy Mastery: What Is It, How Does The Chief of Staff Achieve It

The relationship between CEO and  Chief of Staff is unique and special. The Chief of Staff role is also unique. These aspects of the role support a mutually beneficial mentoring relationship. On this podcast we discuss and teach the mentoring approach called the “cognitive apprenticeship.” We overview the six methods used in the approach and how the Chief Of Staff can integrate these methods in a seamless manner into the relationship.

The relationship between CEO and  Chief of Staff is unique and special. The Chief of Staff role is also unique. These aspects of the role support a mutually beneficial mentoring relationship. On this podcast we discuss and teach the mentoring approach called the “cognitive apprenticeship.” We overview the six methods used in the approach and how the Chief Of Staff can integrate these methods in a seamless manner into the relationship.

CEO and Chief of Staff: Mentor and Mentee

On this episode of the podcast we discuss Schedule Mastery as it relates to the Chief of Staff’s role and duties. First, we define what Schedule Mastery is. Second, we articulate how it flows from and synchronizes with the operating rhythm and cadence of the organization. And then we detail how the Chief of Staff can achieve Schedule Mastery in three phases. 

On this episode of the podcast we discuss Schedule Mastery as it relates to the Chief of Staff’s role and duties. First, we define what Schedule Mastery is. Second, we articulate how it flows from and synchronizes with the operating rhythm and cadence of the organization. And then we detail how the Chief of Staff can achieve Schedule Mastery in three phases.

Schedule Mastery: What Is It? How Do You Achieve It?

On this episode we discuss Project Mastery as it relates to the Chief of Staff. First we define what Project Mastery is. Second, we articulate how this skill enhances the ability of the Chief of Staff to be successful. Finally, we detail how the Chief of Staff can achieve Project Mastery in three phases. 

On this episode we discuss Project Mastery as it relates to the Chief of Staff. First we define what Project Mastery is. Second, we articulate how this skill enhances the ability of the Chief of Staff to be successful. Finally, we detail how the Chief of Staff can achieve Project Mastery in three phases.

Project Mastery: What It Is, How To Achieve It

On this episode we explore and discuss what companies want in a Chief of Staff. For this analysis, we reviewed 150 recent Chief of Staff job postings and assessed them in regards to Job Responsibilities, Education Requirements, Years of Experience and Skills / Attributes. We give a summary of our findings and overview of this research on the podcast. 

On this episode we explore and discuss what companies want in a Chief of Staff. For this analysis, we reviewed 150 recent Chief of Staff job postings and assessed them in regards to Job Responsibilities, Education Requirements, Years of Experience and Skills / Attributes. We give a summary of our findings and overview of this research on the podcast.

What Companies Look For In A Chief Of Staff

The Chief of Staff’s core role is to drive and implement the Agenda of the CEO. Part of the CEO agenda includes articulating a set of values that the CEO wants the organization to “live by.” On this episode of the podcast we first define what values are. We then use Schein’s model to better understand the complex nature of values in an organization. And finally, we describe specific methods that the Chief of Staff can use to reinforce their partner’s values, and how the Chief Of Staff uses these methods to create higher levels of Value Alignment. 

The Chief of Staff’s core role is to drive and implement the Agenda of the CEO. Part of the CEO agenda includes articulating a set of values that the CEO wants the organization to “live by.” On this episode of the podcast we first define what values are. We then use Schein’s model to better understand the complex nature of values in an organization. And finally, we describe specific methods that the Chief of Staff can use to reinforce their partner’s values, and how the Chief Of Staff uses these methods to create higher levels of Value Alignment.

Agenda of the CEO: Value Alignment and Chief of Staff’s Role

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